Lloyds Banking Group

QA Engineer

• Conduct Quality Assurance reviews across Financial Crime teams, providing clear and constructive feedback
• Ensure all reviews meet policy, regulatory and local risk standards
• Assess case rationale to ensure decisions are clear, well-evidenced and aligned to expectations
• Identify trends, risks and areas for improvement across case outcomes
• Support colleague development and training where required
• Collaborate with business partners to support process improvements and best practice
• Contribute to reporting and provide insight to support team and business objectives
• Manage your own workload effectively to deliver against quality and productivity expectations

Quality Assurance Analyst

• Plan, manage and prioritise QA workflow in line with risk and demand
• Conduct Quality Assurance reviews across Financial Crime teams, providing clear and constructive feedback
• Review complex cases and appeals, ensuring consistency in decision-making
• Ensure all activity meets policy, regulatory and local risk standards
• Identify trends, control gaps and opportunities to strengthen assurance outcomes
• Deliver or support calibration and re-training where required
• Produce MI and insightful commentary for governance and reporting
• Support Senior Team Managers with day-to-day operational delivery
• Collaborate with business partners to drive process improvements and embed industry guidelines and optimal approach
• Contribute to strengthening the control environment and overall risk management approach

Senior Quality Assurance Analyst

Financial Crime

• Investigate complex referrals and make decisions relating to NCA disclosures and customer relationships
• Manage high-risk and sensitive cases and produce regulator-ready outcomes
• Work with internal teams and external stakeholders, including law enforcement
• Identify control gaps and support continuous improvement
• Provide coaching and SME support to colleagues
• Support change initiatives and champion continuous improvement

Financial Crime Enhanced Investigator

• Use of tools such as Excel, Power Apps, Copilot and Alteryx to manage and transform data including: Reviewing VAT Returns, reconciliations and supporting analysis, Analysing large and complex data sets to support VAT reporting and issue resolutions
• Apply VAT Rules to transactions and ensure the accurate treatment across systems.
• Support VAT assurance reviews and audits.
• Identify process gaps, control weaknesses, and support practical improvements.
• Work with finance and business teams to gather data and resolve VAT queries.
• Prepare clear documentation to support compliance, controls, and audit requirements.
• Deliver work in line with established tax control frameworks and procedures.
• Support the VAT team in responding to advisory queries from the business.
• Apply working knowledge of UK VAT legislation and HMRC guidance to support decisions.

Assistant VAT Manager – Group Tax

Product Manager

• Lead the design and delivery of high-impact data products across our Loans & Affordability Platform
• Shape how data is used to support lending decisions, regulatory outcomes, and enable meaningful customer interactions
• Play a key leadership role in delivering major transformation initiatives including modernising the Loans platform
• Transition away from legacy data infrastructure and build a scalable, product-led approach to data
• Collaborate closely with engineering, architecture, and business teams to ensure data products are reliable and valuable
• Define and evolve the product vision and roadmap balancing strategic goals with day-to-day delivery
• Champion strong data governance and improve data quality and consistency

Senior Data Product Owner – Loans Lab

Data Analyst

• Design and deliver marketing experiments, selecting the most appropriate methodology based on the question, data and constraints
• Lead experimentation across ATL activity (e.g. geo-tests, pre-post analysis, synthetic controls, brand lift studies)
• Design test-and-control approaches for 1:1 activity (e.g. email, app and internet banking), including holdout and fallow groups
• Conduct MDE and power calculations to assess feasibility, sample sizes and test duration
• Monitor in-flight tests and resolve issues in collaboration with marketing, media and data teams
• Analyse results with statistical rigour, isolating true incremental impact
• Produce clear written experiment read-outs and present findings with actionable recommendations
• Where relevant, triangulate results with other measurement approaches such as MMM, MTA or platform uplift studies
• Share learnings to improve future test design and decision-making

Manager, Marketing Analytics

Infrastructure Engineer

• Help shape the cloud foundations that enable the organization to operate securely, scale efficiently and innovate responsibly
• Design, build and optimize GCP infrastructure using a wide range of cloud services
• Deliver Infrastructure‑as‑Code through Terraform and modular design patterns
• Develop automation using tools such as Python, Bash or Groovy
• Evolve the CI/CD ecosystem across technologies such as Jenkins, Harness and GitHub
• Work with Kubernetes (GKE) and modern deployment approaches to support scalable, resilient platforms
• Work closely with Infrastructure, Systems, Architecture and Software Engineering teams to deliver secure, automated and high‑quality cloud solutions
• Contribute to engineering quality through code reviews, design input and full lifecycle ownership
• Help guide and support more junior team members
• Participate in an on‑call support rota and occasional out‑of‑hours work

Senior Infrastructure Engineer – Public Cloud

Full-stack Engineer

• Lead the engineering capability for Key Management services within the Chief Security Office’s Cryptography Lab, taking accountability for their end-to-end operational health, reliability and ongoing improvement
• Provide leadership and direction to a team of engineers, ensuring services are designed, built and operated in line with security policy, regulatory expectations and audit requirements
• Working closely with Product Owners, Risk, Compliance and Audit stakeholders, drive improvements in engineering effectiveness, service resilience and delivery predictability
• Maintain strong control discipline across cryptographic operations and ceremonies such as HSM lifecycle management
• Play a key role in strengthening the technical and operational maturity of the platform, coaching teams to enhance design quality, operability and maintainability

Engineering Lead – Cryptography Lab

Communications

• Act as a communications partner to leaders and teams
• Support the development and delivery of communication plans
• Help leaders communicate change effectively
• Use listening and feedback to improve communications activity
• Support the planning and delivery of high-impact moments
• Use AI tools to improve pace, quality, and efficiency

Communications Business Partner

Data Scientist

• Conceptualise and lead technology-based solutions that solve complex business problems.
• Improve digital experiences, automate processes, and provide data-driven insights to support colleague and client journeys.
• Shape and define the capability roadmap for Data & AI, including cloud-native solutions and scalable architectures.
• Provide technical leadership, coaching, and mentoring for data scientists and engineers.
• Ensure rigorous quality assurance in model development, testing, and deployment.
• Develop proofs-of-concept to demonstrate new capabilities and accelerate adoption.
• Partner with colleagues to understand business requirements and translate them into actionable AI solutions.
• Advocate for responsible AI practices and compliance with governance frameworks.
• Guide the team in solving complex AI use cases and improving existing approaches.
• Contribute to the design of training curricula and professional development paths for the Data & AI community.
• Drive measurable business outcomes through AI solutions aligned to strategic priorities.
• Ensure solutions are scalable, secure, and aligned with Group Data & AI standards.

Customer Support

• You’ll start your journey in one of our branches, providing face‑to‑face support to customers.
• Handle some everyday banking tasks, while helping people through important moments — offering reassurance, guidance and practical support.
• Support someone through a bereavement, resolving a fraud concern, helping a vulnerable customer, or building confidence with digital banking.
• Adapt to different customer needs, promote and support our digital services, and confidently help customers use online and mobile banking independently.
• Recognise opportunities to connect customers with the right products and services.
• Progress into other roles across the Group, including supporting customers by phone, online, or through channels like web chat, video or social media.

• You’ll start your journey in one of our branches, providing face‑to‑face support to customers.
• While you’ll handle some everyday banking tasks, the heart of this role is helping people through important moments — offering reassurance, guidance and practical support.
• This could include supporting someone through a bereavement, resolving a fraud concern, helping a vulnerable customer, or building confidence with digital banking.
• You’ll adapt to different customer needs, promote and support our digital services, and confidently help customers use online and mobile banking independently.
• You’ll also recognise opportunities to connect customers with the right products and services.

Customer Support Specialist

• Setting and delivering an integrated communications strategy that strengthens our reputation as a commercial bank with a leading role in helping Britain prosper
• Providing strategic counsel on complex and sensitive reputational issues, anticipating risks and finding opportunities
• Leading high-impact campaigns that bring together media, social media, public affairs and internal communications
• Partnering closely with senior business leaders to ensure communications drive commercial outcomes
• Articulating clear, compelling storytelling about the role our clients play across UK sectors and regions – highlighting their impact on local economies, jobs and growth
• Translating business strategy and cultural change into engaging internal communications programmes
• Inspiring and enabling teams and agency partners to deliver high-quality, creative communications activity

Head of Communications – Commercial Banking

• You’ll start your journey in one of our branches, providing face‑to‑face support to customers.
• While you’ll handle some everyday banking tasks, the heart of this role is helping people through important moments — offering reassurance, guidance and practical support.
• This could include supporting someone through a bereavement, resolving a fraud concern, helping a vulnerable customer, or building confidence with digital banking.
• You’ll adapt to different customer needs, promote and support our digital services, and confidently help customers use online and mobile banking independently.
• You’ll also recognise opportunities to connect customers with the right products and services.
• As you grow, you may progress into other roles across the Group, including supporting customers by phone, online, or through channels like web chat, video or social media.