Lloyds Banking Group

Events

• Providing leadership and strategic direction on economic crime prevention (AML; Sanctions; Fraud and Anti-Bribery) across the LBCM business.
• Providing oversight of compliance with economic crime obligations – as defined by regulation and the Group ECP Policy – and act as a focal point for LBCM’s ECP activity.
• Ensuring LBCM has an ECP risk management framework which is sufficient to effectively manage the entities’ ECP exposure.
• Working with LBCM and the Group’s first line ECP teams and the business to challenge and support the effective identification, assessment and escalation of ECP risks.
• Ensuring the LBCM CRO, LBCM CEO and LBCM Board are fully engaged and apprised of any material ECP issues.
• Managing FCA engagement for any ECP matters pertaining to LBCM that require regulatory dialogue.

Head of Economic Crime Prevention – LBCM Risk

• Providing leadership and strategic direction on economic crime prevention (AML; Sanctions; Fraud and Anti-Bribery) across the LBCM business
• Providing oversight of compliance with economic crime obligations – as defined by regulation and the Group ECP Policy – and act as a focal point for LBCM’s ECP activity
• Ensuring LBCM has an ECP risk management framework which is sufficient to effectively manage the entities’ ECP exposure
• Working with LBCM and the Group’s first line ECP teams and the business to challenge and support the effective identification, assessment and escalation of ECP risks
• Ensuring the LBCM CRO, LBCM CEO and LBCM Board are fully engaged and apprised of any material ECP issues
• Managing FCA engagement for any ECP matters pertaining to LBCM that require regulatory dialogue

Head of Economic Crime Prevention, Risk

Data Analyst

• Owning the measurement framework for the Public Website.
• Designing and delivering dashboards and communicating insights that inform strategic decision-making.
• Driving opportunity sizing and causal analysis to uncover high-impact initiatives.
• Leading the development of advanced dashboards, championing robust taxonomies and tagging standards.
• Embedding a culture of insight-driven decision-making across teams.

Lead Data Analyst – Public Website

Full-stack Engineer

• Drive the success of our teams, ensuring they have everything they need to thrive
• Set the overall direction for our engineering teams, fostering a culture of continuous improvement and efficiency
• Work closely with product owners to make sure technology is at the heart of decision-making
• Keep a close eye on risk, resilience, and costs
• Code day to day, perform code reviews, utilize technical expertise to guide and mentor the team towards delivering high-quality software

Engineering Lead

Strategy

• Drive innovation and inform the long-term evolution of the Public Website
• Transform insights into scalable solutions
• Define and deliver the website strategy and roadmap
• Lead opportunity discovery, prioritising impactful interventions
• Direct line management responsibilities, including leading a team
• Manage budgets, vendors, cross-brand dependencies
• Ensure efficient resource allocation and timely delivery
• Provide transparent progress updates to senior stakeholders
• Foster collaboration across technical and business teams

Senior Manager, Strategic Development – Public Website

• Owning the measurement framework for the Public Website, designing and delivering dashboards and communicating insights that inform strategic decision-making.
• Driving opportunity sizing and causal analysis to uncover high-impact initiatives.
• Leading the development of advanced dashboards, championing robust taxonomies and tagging standards.
• Embedding a culture of insight-driven decision-making across teams.
• Coaching and empowering others with strong technical expertise in analytics and data engineering.

Account Manager

• Lending from Term Loans to Working Capital Solutions such as Invoice Finance, Hire Purchase and Trade Deposits and a wide range of other services
• Grow the portfolio through bringing more of the bank's proposition to your existing clients
• Play an integral part in the local market, developing business opportunity
• Represent the group in the professional community
• Be an ambassador for change, an early adopter of tools designed to improve the client and colleague experience

Relationship Manager – Manufacturing

Insurance

• Establish and maintain governance frameworks aligned with Responsible Lending standards and FCA requirements.
• Ensure adherence to internal policies and regulatory commitments across all programme activities.
• Lead planning, tracking, and reporting for Responsible Lending initiatives, ensuring transparency and timely delivery.
• Monitor risks, issues, and dependencies, calling out where necessary to maintain programme integrity.
• Act as a trusted advisor to senior leadership, influencing decision-making and providing clear, actionable insights.
• Build strong relationships across all partnering teams, in and out of Resolutions, to ensure alignment and collaboration.
• Drive complex, customer-focused change initiatives aimed at reducing operational timelines and improving customer outcomes.
• Champion a culture of accountability and urgency, balancing regulatory deadlines with operational feasibility.
• Find opportunities to streamline processes and enhance delivery efficiency.

Delivery & Assurance Lead – Responsible Lending

Financial Planning and Analysis

• Lead and manage the SME focused Customer Financial Support team while owning the end to end journey across SME and BB
• Drive delivery of Credit Risk Review and end to end review outcomes by influencing and collaborating with stakeholders
• Manage and enhance the BB pre‑arrears journey, challenging the status quo and embedding improvements and best practice
• Champion alignment and integration of customer journeys across SME and BB to identify and deliver process improvements
• Develop and implement strategies that strengthen financial wellbeing support for customers experiencing difficulties
• Present clearly and confidently to stakeholders at all levels while prioritising tasks and projects to ensure successful delivery

Senior Manager – Customer Journeys

Marketing

• Lead the development and optimisation of innovative marketing strategies.
• Drive growth for Credit Cards, Personal Loans, Embedded Finance and consumer lending business.
• Develop the Customer Lifecycle Management (CLM) marketing strategy for unsecured lending.
• Champion the development of performance insight across the full plan.

Marketing Strategy, Performance Manager

Customer Retention Specialist

• Support the Retention Strategy and implement and manage a breadth of initiatives including B2C marketing activity, dealer training, retention toolkits and loyalty incentives and propositions.
• Manage and drive innovation with existing retention suppliers, managing day to day relationship as well as monthly and quarterly review meetings.
• Produce best practice activities for internal Account Managers and also external Dealers and partners, which could include newsletters, training modules, contact strategies.
• Own retention performance including reports and insights to influence and drive existing customers staying within Transport and the wide group.
• Coordinate the integration and opportunities of retention into new technologies to enhance easy and seamless customer and retailer retention journeys.
• Research competitors and industry trends to keep the business at the forefront of retention and best practice for serving and retaining our existing customers.
• Champion customer-centric thinking and challenge the status quo to drive continuous improvement.
• Raise awareness of retention with Transport and beyond, showcasing opportunities, insight, training and knowledge sharing across teams and partners.
• Travel to Retention suppliers, Dealers and a range of LBG offices on a regular basis to build relationships.

Customer Retention Manager – Transport

Data Engineer

• Design, develop, maintain and improve data processes to support regulatory and prudential change with high quality solutions and providing oversight and leadership to help others do the same.
• Building data products, pipelines and API’s for current and future analytics and reporting solutions.
• Implement and exemplify engineering standards to act as a mentor to colleagues, using constructive feedback to create opportunities for learning.
• Work with the Product Owner and customers to understand, refine and prioritise items for the feature team backlog, using strong problem-solving skills and a combination of technical knowledge, experience and judgement to identify available options and clearly set-out the way forward.

Senior Data Engineer

Infrastructure Engineer

• Design, implement, and maintain ZTNA services across hybrid environments in line with CSO’s Edge Security architecture.
• Build secure, scalable, repeatable engineering patterns, including infrastructure-as-code, policy-as-code, and automated guardrails.
• Deliver resilient and high-performing infrastructure services aligned to engineering excellence principles.
• Provide hands-on troubleshooting and configuration support across end-user devices, server platforms, and network infrastructure.
• Contribute to engineering quality through peer review, collaboration, and support for team-wide engineering uplift.
• Implement Zero Trust–aligned controls across identity, access, segmentation, and device trust models.
• Ensure regulatory, audit, and internal security standards are met through integrated monitoring, logging, and policy enforcement.
• Manage the end-to-end lifecycle of ZTNA platforms, including patching, hardening, configuration governance, and observability.
• Maintain operational documentation, architectural standards, and runbooks.
• Act as 3rd-line technical authority for deep-dive investigations, root cause analysis, and complex incident recovery.
• Serve as an authority for ZTNA and infrastructure security, providing structured mentoring, coaching, and technical guidance to junior and mid-level engineers.
• Work closely with IAM Engineering, Security Engineering, Network Services, and Product teams to deliver integrated Zero Trust solutions.

Senior Infrastructure Engineer – ZTNA

• Exhibit growth mindset to lead and execute strategic aims
• Lead and empower the team to ensure successful interaction with this key partner
• Deliver financial and non-financial targets agreed in the operational plan/P&L
• Develop a strong working relationship with risk
• Ensure business is transacted and processed to meet client expectations
• Ensure compliance and regulatory oversight follow LBG's policies
• Ensure individual performance levels of team members are maximised

Senior Manager – OEM Partnerships, Transport

Cloud Engineer

• Design, build and maintain secure, scalable GCP infrastructure foundations, including IAM policy, key management, network patterns (PSC/PSA), and observability for services such as BigQuery, Composer, Vertex AI, AlloyDB, Spanner and Cloud Run
• Build and maintain reusable Terraform modules and automated deployment patterns for analytics, AI/ML, database and serverless products
• Develop CI/CD pipelines using Harness CI and Python to automate delivery and reduce manual effort
• Translate threat‑model and policy requirements into policy‑as‑code guardrails (Wiz / Rego / Custom Org Policy / CEL)
• Create and evolve self‑service Golden Paths via Backstage templates, scaffolding, documentation and automation hooks
• Partner with security, risk, architecture and delivery teams to meet regulated‑industry standards while maintaining engineering pace
• Improve operational excellence across monitoring, incident response, problem management, cost optimisation and reliability, including participating in OOH support
• Prototype and productionise GenAI and agentic‑AI automation (e.g., AI‑assisted deployments, documentation generation, policy reasoning) using tools including Gemini on GCP and Copilot Studio
• Participate in Agile ceremonies and support continuous improvement of workflows, tools and processes

Head of Economic Crime Prevention – LBCM Risk

Head of Economic Crime Prevention, Risk

Lead Data Analyst – Public Website

Engineering Lead

Senior Manager, Strategic Development – Public Website

Lead Data Analyst – Public Website

Relationship Manager – Manufacturing

Delivery & Assurance Lead – Responsible Lending

Senior Manager – Customer Journeys

Marketing Strategy, Performance Manager

Customer Retention Manager – Transport

Senior Data Engineer

Senior Infrastructure Engineer – ZTNA

Senior Manager – OEM Partnerships, Transport

Google Cloud Engineer