Lloyds Banking Group

Analyst

• Use data, insight and analytical thinking to support responsible lending and continuously enhance Consumer Credit strategies
• Work confidently with complex datasets, using tools such as SAS and Excel to explore performance, identify trends and uncover risks or optimisation opportunities
• Oversee and develop credit strategies, ensuring alignment to risk appetite, regulatory expectations and positive customer outcomes
• Monitor portfolio performance, lead deep dive analysis and translate findings into clear recommendations that balance risk, affordability, reward and commercial objectives
• Produce high-quality reporting and insight to support senior decision-making
• Collaborate with colleagues across Credit Risk, Product and Risk Infrastructure to safely deliver change and support growth
• Present proposals to senior stakeholders and champion continuous improvement, automation and more effective ways of working

Senior Credit Analyst – Unsecured Lending

Customer Support

• You’ll start your journey in one of our branches, providing face‑to‑face support to customers.
• While you’ll handle some everyday banking tasks, the heart of this role is helping people through important moments — offering reassurance, guidance and practical support.
• This could include supporting someone through a bereavement, resolving a fraud concern, helping a vulnerable customer, or building confidence with digital banking.
• You’ll adapt to different customer needs, promote and support our digital services, and confidently help customers use online and mobile banking independently.
• You’ll also recognise opportunities to connect customers with the right products and services.

• Providing face‑to‑face support to customers in Lloyds and Halifax branches
• Handling everyday banking tasks while helping customers through important moments
• Supporting customers through bereavement, resolving fraud concerns, and assisting vulnerable customers
• Promoting and supporting digital services
• Helping customers use online and mobile banking independently
• Connecting customers with the right products and services
• Progressing into other roles across the Group, including supporting customers by phone, online, or through channels like web chat, video or social media.

• Providing face‑to‑face support to customers in branches
• Handling everyday banking tasks
• Helping people through important moments — offering reassurance, guidance and practical support
• Supporting someone through a bereavement, resolving a fraud concern, helping a vulnerable customer, or building confidence with digital banking
• Adapting to different customer needs, promoting and supporting digital services
• Helping customers use online and mobile banking independently
• Recognising opportunities to connect customers with the right products and services
• Progressing into other roles across the Group including phone, online, or social media support as you grow

• Providing face-to-face support to customers
• Handling some everyday banking tasks
• Helping people through important moments — offering reassurance, guidance and practical support
• Supporting someone through a bereavement, resolving a fraud concern, helping a vulnerable customer, or building confidence with digital banking
• Adapting to different customer needs, promoting and supporting our digital services, and confidently helping customers use online and mobile banking independently
• Recognising opportunities to connect customers with the right products and services

• You’ll start your journey in one of our branches, providing face‑to‑face support to customers.
• While you’ll handle some everyday banking tasks, the heart of this role is helping people through important moments — offering reassurance, guidance and practical support.
• This could include supporting someone through a bereavement, resolving a fraud concern, helping a vulnerable customer, or building confidence with digital banking.
• You’ll adapt to different customer needs, promote and support our digital services, and confidently help customers use online and mobile banking independently.
• You’ll also recognise opportunities to connect customers with the right products and services.
• As you grow, you may progress into other roles across the Group, including supporting customers by phone, online, or through channels like web chat, video or social media.

• You'll start your journey in one of our branches, providing face‑to‑face support to customers
• Handle some everyday banking tasks
• Help people through important moments — offering reassurance, guidance, and practical support
• Support someone through a bereavement, resolving a fraud concern, helping a vulnerable customer, or building confidence with digital banking
• Adapt to different customer needs, promote and support our digital services, and confidently help customers use online and mobile banking independently
• Recognise opportunities to connect customers with the right products and services
• Progress into other roles across the Group, including supporting customers by phone, online, or through channels like web chat, video or social media

• You’ll start your journey in one of our branches, providing face‑to‑face support to customers
• Handle some everyday banking tasks
• Help people through important moments — offering reassurance, guidance and practical support
• Support customers through bereavement, resolving fraud concerns, helping vulnerable customers, or building confidence with digital banking
• Adapt to different customer needs and promote our digital services
• Help customers use online and mobile banking independently
• Recognise opportunities to connect customers with the right products and services
• Progress into other roles across the Group, including supporting customers by phone, online, or through web chat, video, or social media

Financial Planning and Analysis

• Serving as a trusted Finance Partner to Lloyds Banking Group’s Retail business
• Offering commercial insight, constructive challenge, and clear financial storytelling
• Collaborating closely with senior partners, developing and leading the direction of financial and commercial performance
• Translating complex cost data and management information into meaningful insights
• Providing high-quality decision support, proactive analysis, and robust forecasting across planning cycles
• Continuously improving cost insight and promoting opportunities for greater efficiency
• Supporting investment decisions and ensuring benefits are clearly defined and tracked
• Providing constructive feedback to the business, exemplifying Lloyds Banking Group’s values and behaviours

Senior Finance Business Partner

• Lead the Business Development team and realise go-to-market plans
• Set the strategy for, and deliver on, bold go-to-market plans for Embedded Finance
• Create commercial models for partnerships with top tier merchants and institutions
• Unlock new value pools by identifying clear target sectors for strategic relationships
• Develop long-term relationships with credible clients
• Drive the transformation of infrastructure and operating models supporting commercial product management
• Oversee channel management for superior sales performance
• Collaborate with the Embedded Finance MD on strategic, analytical, and insight capabilities

Commercial Director – Embedded Finance

• Use data, insight and analytical thinking to support responsible lending and continuously enhance Consumer Credit strategies
• Work confidently with complex datasets, using tools such as SAS and Excel to explore performance, identify trends and uncover risks or optimisation opportunities across unsecured lending portfolios
• Oversee and develop credit strategies, ensuring alignment to risk appetite, regulatory expectations and positive customer outcomes
• Monitor portfolio performance, lead deep dive analysis and translate findings into clear, practical recommendations
• Produce trusted, high-quality reporting and insight to support senior decision-making
• Work collaboratively with colleagues across Credit Risk, Product and Risk Infrastructure to safely deliver change and support growth
• Share insights clearly with senior stakeholders and champion continuous improvement, automation and more effective ways of working

Senior Credit Analyst – Unsecured Lending, Consumer Credit

Security Engineer

• Join our Chief Security Office here at Lloyds Banking Group as we build the bank of the future.
• Ensure security by design is embedded across our change portfolio.
• Provide the Group with a secure operating environment, safe from malicious attacks.
• Shape our Security Strategy and deliver change in an agile way.
• Collaborate with a team of Cyber Security Professionals from various backgrounds.

Cyber Security Consultant

• Use a variety of analytical approaches to provide technical insight on the Mortgage Credit Risk strategies
• Scope, define, and deliver analysis to support the team goals
• Use SAS or Excel daily to interrogate complex data and translate outputs into meaningful conclusions
• Form relationships with the wider Risk team and 1st line business areas
• Provide technical leadership and mentoring to junior analysts in the team

Senior Credit Analyst

Product Manager

• Own and evolve the product backlog for data-driven initiatives across Consumer Lending and Consumer Relationships.
• Ensure alignment with strategic objectives and regulatory requirements.
• Work closely with engineering and design within cross-functional teams to define, prioritise and deliver product goals.
• Translate business needs into clear, prioritised user stories and acceptance criteria.
• Lead sprint planning and backlog refinement to keep delivery on track.
• Act as the voice of the customer and business by balancing technical feasibility with commercial value.
• Provide oversight of delivery progress, risks and dependencies across multiple squads.

Product Owner – Data

• Provide high quality partnering support to the Finance Platform day to day.
• Produce and present clear, insightful management reporting to senior colleagues, including the Platform DFD, CIO, BPL and Group Cost & Investment Director.
• Identify, assess and proactively manage risks to the platform cost base e.g. contract renewals and resource pressures.
• Build strong relationships with the Finance Platform Business Management team to drive a robust “no surprises” culture.
• Work with divisional teams in understanding platform benefits, providing independent oversight of SI benefit validation and reporting.
• Financial governance and oversight, including SOX compliance and balance sheet control.
• Be fully engaged on relevant Signature and Essential Actions.
• Ensure interlock on all investment/project benefits, payback and objectives & key results.
• Work closely with the Centre of Excellence to ensure high‑quality inputs, outputs and effective communication.
• Role‑model Lloyds Banking Group’s culture and leadership behaviours through visible, values‑led leadership.

Senior Credit Analyst – Unsecured Lending

Customer Support

Customer Support

Customer Support

Customer Support

Customer Support

Customer Support

Customer Support

Senior Finance Business Partner

Commercial Director – Embedded Finance

Senior Credit Analyst – Unsecured Lending, Consumer Credit

Cyber Security Consultant

Senior Credit Analyst

Product Owner – Data

Senior Finance Business Partner – Finance Platform