Liberty Mutual Insurance

Full-stack Engineer

• Analyze, develop and/or significantly modify software, applications, and programs from general requirements and specifications.
• Develop, code, test, debug, maintain, and enhance existing programs.
• Serve as a technical expert within the team by analyzing complex technical problems and providing solutions.
• Develop maintainable, scalable, effective, defect free source code that meets business requirements and team standards.
• Conduct unit test case development.
• Develop highly complex test scripts.
• Execute all levels of testing (system, integration, and regression).
• Identify and implement appropriate continuous improvement opportunities, including technical alternatives.
• Mentor other engineers on complex technical concepts.
• Domestic travel required up to 10%.
• Telecommuting permitted up to 60%.

Principal Software Engineer

Insurance

• Investigate and evaluate onsite to resolve complex coverage and damage issues including preparing complete estimates of repair
• Access roofs by ladder and inspect attics, crawl spaces and basements to search for damage
• Handle moderate to complex claims independently managing workload from first notice of loss to final closure
• Work in a vehicle in the field daily while occasionally handling assignments from the desk
• Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs and additional living arrangements
• Work with and coordinate vendor services such as contractors, emergency repair, cleaning services and replacement services
• May be called upon for catastrophe duty
• Travel within Castle Rock, CO (80108) and surrounding areas; limited overnight travel (<10%) for training and team meetings
• Participate in approximately 5 months of training with up to 2 weeks of in-person training in Lewisville, TX

Property Claims Adjuster, Field

Analyst

• The Senior Catastrophe Management Analyst will oversee the databases and applications used to asses and monitor all exposures including models to assess exposures and vulnerability to natural and man-made events.
• Will assist CAT Management in the development of risk management tools, modeling techniques, and processes needed to monitor and control exposures.
• Responsible for training application users and ensuring timely and accurate data capture.
• Serves as the technical expert and department resource for TAs and underwriters.
• Technical expert and primary contact for user support on World CAT Enterprise applications.
• Provide one-on-one training on the World CAT Enterprise analysis application to ensure data is entered accurately and consistently across the global organization.
• Develop processes for collecting and monitoring data on a monthly basis to ensure a high level of data integrity.
• Applies expert knowledge to CAT Management and data modeling tools employed by LIU.
• Independently prepare complex analyses and presents findings to management.
• Work with VP CAT Management to create standard reports to keep management informed of current exposure accumulations and forecast of future risk.
• Develop ad-hoc reporting as required.
• Work with CAT Management and Entity Management to ensure the efficiency and accuracy of the data collection, modeling and reporting.
• Retains ownership and management of projects and intuitives directed by CAT management.
• Identify opportunities for efficiencies and improvements to processes, controls and technology systems related to CAT Management.
• Develop and implement recommended improvements.

Senior Analyst, Catastrophe Management

• Work within a Claims Team using technology to manage an assigned caseload of routine to moderately complex claims from investigation through resolution
• Make decisions about liability/compensability, evaluate losses, and negotiate settlements
• Interact with claimants, policyholders, appraisers, attorneys, and other third parties throughout claim management
• Establish an action plan based on case facts, best practices, protocols, regulatory issues and available resources
• Plan and conduct investigations to confirm coverage and determine liability, compensability and damages
• Assess policy coverage, establish and adjust reserves, and refer claims to subrogation or Special Investigations Unit as appropriate
• Assess actual damages and conduct negotiations within assigned authority limits to settle claims
• Complete training and perform other duties as assigned

Claims Specialist – Rideshare Injury

• Manage an inventory of claims to evaluate compensability/liability
• Establish action plans based on case facts, best practices, protocols, regulatory issues and available resources
• Plan and conduct investigations of claims to confirm coverage and to determine liability, compensability and damages
• Assess policy coverage and notify insured of any issues; determine and establish reserve requirements and adjust reserves as necessary
• Refer claims to the subrogation group or Special Investigations Unit as appropriate
• Assess actual damages associated with claims and conduct negotiations, within assigned authority limits, to settle claims
• Interact with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claim’s management process
• Perform other duties as assigned
• Participate in training focused on skills needed to provide exceptional customer service

Rideshare Injury Claims Adjuster

Solutions Engineer

• Lead the end-to-end delivery of reliability solutions that meet customer needs while aligning with technology guardrails and strategic roadmaps.
• Define and implement SLOs, SLIs, and error-budget policies; integrate them with CI/CD pipelines and automated quality gates.
• Design and build cloud-native reliability tooling—auto-scaling, self-healing, blue/green and canary release frameworks—leveraging AWS services (EKS, Lambda, Fargate, Auto Scaling, Route 53, CloudWatch).
• Implement and extend observability platforms (metrics, logs, traces, events) using Datadog, SPLUNK, and AWS native services.
• Drive Gen-AI/ML experimentation for anomaly detection, predictive scaling, and automated incident triage; transition validated prototypes into production platforms.
• Champion infrastructure-as-code (Terraform, CloudFormation, CDK) and GitOps workflows to ensure repeatable, auditable changes.
• Embed chaos engineering and resilience testing (Gremlin, Litmus, ChaosMesh, Fault Injection Simulator) into release pipelines.
• Optimize incident management processes: blameless post-mortems, rapid root-cause analysis, actionable runbooks, and continuous learning loops.
• Collaborate with Quality Engineering, Security, Architecture, and Delivery teams to create an end-to-end DevTestOps ecosystem.
• Mentor and coach engineers, fostering a culture of reliability, automation, and customer-centric thinking.
• Stay current on emerging technologies—container orchestration, service mesh, serverless, edge computing, Gen-AI for ops—and apply relevant innovations to ongoing work.
• Document architectures, reliability standards, and operational playbooks for maintainability and knowledge transfer.

Solutions Engineer, Software – Site Reliability Engineer

• Guide the development of system, technical and product standards based on business plans and long-term strategies
• Work in an agile environment to design and deliver technology solutions
• Supervise architecture migrations and maintain critical relationships with vendors and business partners
• Develop technical requirements and design robust and flexible product and system architectures
• Coach, mentor and collaborate with junior software engineers
• Promote continuous improvement to increase efficiency, accelerate adoption of new technologies and enhance profitability
• Work hand-in-hand with business partners to align technical solutions with business needs

Solutions Engineer, Software

Underwriter

• Clear new submissions, perform support and distribution tasks, and process rating requests for commercial lines of business
• Issue policy, audit, endorsement, and cancellation requests in a timely and accurate manner
• Maintain documentation in support of compliance and attestation controls
• Communicate and collaborate with internal and external stakeholders professionally
• Apply, interpret, validate, and maintain standard operating procedures
• Engage in continuous improvement initiatives and participate in root cause problem solving
• Participate in team huddles, share knowledge, and provide guidance and training to team members and business partners
• Act as a liaison between Underwriting and external business partners
• Complete transactions/tasks with a high degree of accuracy and support departmental production goals

Underwriting Assistant

Director

• Partners directly with the GRS COO in strategic and execution accountabilities and ensuring alignment across Operational, GRS, and Enterprise teams
• Plans, executes, and improves the GRS Office of COO Leadership Team and COO-wide operating rhythms including close partnership with Talent, Finance, Technology, and enterprise to support and drive strategic outcomes
• Leads the GRS Office of COO Business Alignment community in driving productivity and collaboration with the run-the-business collaborative work (e.g., goal development, quarterly scorecards, etc.)
• Accountable for Office of COO wide engagement activities through collaboration with our Communications Consultant and in support of One GRS messaging and culture
• Cultivates strong, positive, collaborative relationships and acts as a trusted strategic advisor with leaders across the Office of COO, GRS and the enterprise
• Contributes to recommendations for continuous improvement and function opportunities including individual and team development and skill building
• Is an active and engaged member of the Office of COO extended leadership team (XLT)
• Occasionally participates in meetings outside of typical work hours (e.g., 6:00am to 10:00pm locally) for collaborations across global regions

Senior Director, Alignment

Financial Planning and Analysis

• We are seeking a dynamic and strategic Senior Product Owner to lead the development and delivery of LMI’s Risk and Compliance reporting and analytics solution.
• This role sits at the intersection of investment teams, product and technology to ensure stakeholders have access to robust, timely, and actionable insights across total portfolio management, focusing on LMI’s risk framework and compliance.
• Reports to the Director of Total Portfolio Management Product within the Global Investment Solutions (GIS) function of LMI.
• Lead two dedicated Scrum teams in successful story and backlog creation and oversee the implementation of capabilities and feature sets critical for the private markets investment lifecycle.
• Drive root cause analysis and remediation for data quality issues impacting LMI’s reporting dashboards, working with source system owners and developers.
• Define and own the vision and roadmap for reporting and analytics in Financial Markets.
• Collaborate with investment professionals, data engineers, and external vendors to deliver high-value features.
• Translate business needs into clear product requirements and manage the product backlog.
• Oversee development of dashboards and analytical tools and validation, testing and final approval of features prior to end user acceptance (UAT).
• Collaborate with UX/UI designers to ensure user-centered design is embedded throughout the product lifecycle.
• Advocate for end-user needs, usability, and accessibility during planning and development.
• Identify and trace any data quality issues in partnership with data governance, core data teams, operations, and investment professionals.
• Act as the voice of the customer (investment teams, operations, risk, and compliance) to ensure reporting tools meet end-user needs.
• Lead cross-functional meetings and working groups to gather feedback and align priorities.
• Lead agile ceremonies, including sprint planning, retrospectives, and reviews.
• Manage the testing and release of enhancements in collaboration with development teams.
• Monitor KPIs to measure impact and improve product iterations.

Product Owner, Risk Management and Compliance

Product Analyst

• Are you passionate about leveraging data to drive strategic business decisions in the commercial property insurance space? Our North America Actuarial & Analytics team is seeking a driven and highly motivated Senior Product Analyst to join our Underwriting Support and Portfolio Analytics team . In this role, you will deliver insightful portfolio analysis, own and enhance monthly reporting processes, and develop tools that directly support underwriting and pricing strategies.
• Develop and maintain deep expertise in property data, systems, and processes.
• Own and continuously improve monthly reporting and monitoring.
• Support end-to-end pricing tool application projects from development through successful implementation.
• Gather, organize, and reconcile complex datasets required for monthly reporting and analyses.
• Build, maintain, and enhance analytical tools that inform pricing decisions and portfolio management.
• Conduct complex analyses to identify trends, anomalies, book mix insights, and performance drivers.
• Make thoughtful recommendations to streamline processes and enhance monthly reporting output to better support business needs.
• Present clear, actionable findings to business partners, managers, and senior leadership.
• Collaborate closely with the Underwriting, Finance, Product Management, and Actuarial teams to support portfolio monitoring and consult on business issues, as needed.
• Respond to ad-hoc analysis requests and provide training and support to field teams and other business groups as needed.
• Create and facilitate training materials and sessions to ensure effective use of pricing and reporting tools.
• Work collaboratively within the pricing team to share knowledge, brainstorm solutions, and solve problems.
• Conduct moderate to highly complex analysis under general direction.

Senior Product Analyst

• Manages the development of accurate budgets and financial plans by effective planning, monitoring, and troubleshooting.
• Interacts with management to explain the budget or financial planning process, identify factors impacting expenses or financial trends, highlight opportunities for improvement and create effective exhibits to explain the business plan.
• Interacts with profit center leadership to proactively deliver best in class products, services, and analysis to assist in strategic business decisions.
• Develops complex ad hoc and on-going operational & financial forecasts and models that assist the business in making decisions, effectively communicating trends and outcomes.
• Drives the production of complex management reports and associated results analysis, using business acumen and analytical ability to lead the team in identifying business drivers of results and communicating them effectively.
• Initiates and/or leads increasingly complex department projects and continuous improvement activities that may span beyond the scope of own team`s responsibilities.
• Continually assesses the business value and efficiency of the work performed, identifying, and implementing improvements.
• Cultivates an environment focused on development by assigning projects to build teammates’ strengths and sharing knowledge through training or reviewing their work.
• Trains others on financial systems and manages key interfaces and interdependencies.
• May make recommendations for enhancements to financial systems and associated processes and participate in or lead their implementation.

Lead Financial Analyst

• Are you driven to join a tech team transforming a trillion-dollar industry? At Liberty Mutual, we’re constantly innovating—test-driving the latest technologies and building intuitive consumer apps to deliver peace of mind to customers worldwide.
• As a Senior Software Engineer, you’ll consult on highly complex projects and solve technical challenges in an agile environment that combines the creative energy of a startup with the stability and comprehensive benefits of a Fortune 100 company.
• You'll join a fast-paced, high-performing team responsible for critical global components and capabilities that support our external brokers and partners that lead to increased revenue, improved customer satisfaction, and industry position.
• We encourage you to apply if you’re: A technical problem solver: You’ll go beyond developing error-free source code, test scripts, components, and system architectures; you’ll also document and build deployment guides to maintain robust, relevant software.
• A customer-centric engineer: You put clients’ needs first, translate customer requirements into technical solutions, and support the implementation of new software.
• A motivated mentor: Exercise your technical expertise while coaching and collaborating with junior software engineers.
• A forward thinker: Rather than just fixing problems, you proactively identify opportunities to enhance performance, quality, and efficiency.

Senior Software Engineer

Risk

• Work shoulder-to-shoulder with the customer’s health & safety and operations management teams to identify, quantify, and reduce/eliminate risk.
• Work with customer management and employees to provide comprehensive, highly sophisticated consulting services to assist in meeting customer key performance indicators.
• Develop strategies to mitigate risk through deep understanding of customer operations and industry exposures.
• Collaborate, innovate, influence, and inspire those around them; mentoring and coaching; owning personal and career growth aspirations.
• Continuous improvement of work product and service delivery; provide consistent innovation.
• Form and sustain relationships at all levels of customer organization and become a trusted influencer.

Safety and Risk Control Consultant

Account Executive

• As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.
• Represent the Liberty Mutual brand, connect customers to the right products for their individual needs.
• Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
• Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads.
• Opportunities for rewards and recognition.
• Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST).
• All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed.

Remote Inbound Sales Representative

• Handle inbound calls and warm leads, consulting on insurance needs to match coverages, products, and benefits to convert sales leads into policyholders.
• Represent the Liberty Mutual brand and connect customers to the right products for their individual needs.
• Work remotely from home with provided equipment and a flexible schedule; complete paid training and licensing.
• Maintain professional workspace with reliable internet; comply with WAH requirements.
• Demonstrate integrity and customer-centric closing of sales while meeting performance expectations.