Liberty Mutual Insurance

Rideshare Injury Claims Adjuster

Liberty Mutual Insurance

full-time

Posted on:

Origin:  • 🇺🇸 United States • Arizona

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Salary

💰 $60,000 - $119,000 per year

Job Level

JuniorMid-Level

Tech Stack

AndroidWordPress

About the role

  • Manage an inventory of claims to evaluate compensability/liability
  • Establish action plans based on case facts, best practices, protocols, regulatory issues and available resources
  • Plan and conduct investigations of claims to confirm coverage and to determine liability, compensability and damages
  • Assess policy coverage and notify insured of any issues; determine and establish reserve requirements and adjust reserves as necessary
  • Refer claims to the subrogation group or Special Investigations Unit as appropriate
  • Assess actual damages associated with claims and conduct negotiations, within assigned authority limits, to settle claims
  • Interact with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claim’s management process
  • Perform other duties as assigned
  • Participate in training focused on skills needed to provide exceptional customer service

Requirements

  • BS/BA degree or equivalent work experience
  • Minimum of 2 years’ experience in claims adjustment, general insurance or formal claims training
  • Required to obtain and maintain all applicable licenses
  • Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU)
  • Ability to investigate claims, determine liability/compensability, evaluate losses, and negotiate settlements
  • May be filled as Claims Specialist II or Senior Claims Specialist I depending on candidate experience
  • Required to go into the office twice a month if residing within 50 miles of specified offices