LeadVenture™

Director

• Own and evolve the enterprise systems strategy aligned to LeadVenture’s growth and value creation plan
• Lead, coach and develop a high-performing Internal Systems team
• Architect and optimize our Salesforce ecosystem including Sales Cloud, Service Cloud & Service Cloud Voice, Self-Service Portals, Marketing Cloud, CPQ, AI capabilities
• Drive integrations with Azure Data Lakes and enterprise data infrastructure
• Establish governance, data integrity, and scalable architecture standards
• Partner with executive leadership to prioritize initiatives, negotiate trade-offs, and balance competing business needs
• Lead systems evaluation, integration, and migration efforts for acquired companies as we standardize our tech stack

Director of Business Applications

Account Manager

• Develop professional relationships with clients
• Guide clients in increasing online presence
• Maintain customer relationships and build value
• Promote additional marketing services
• Communicate effectively about offered services
• Understand and interpret statistical data
• Perform monthly reporting calls with clients
• Manage accounts with focus on revenue growth
• Assess website and marketing service quality
• Provide proactive solutions to increase traffic and leads
• Work with Site Production Team for onboarding

Account Manager, Customer Success

Product Manager

• Lead the strategy, development, and optimization of a cross-platform inventory pricing tool
• Own the Product Strategy and define a unified pricing tool vision
• Identify data opportunities to improve pricing recommendations
• Develop dealer-centric solutions balancing automation with control
• Drive cross-platform integration across Dealer Spike, IRV, and DealerCarSearch
• Partner with data science for pricing models and define KPIs
• Collaborate with engineering, UX, and platform teams for tool delivery
• Gather dealer feedback for actionable product improvements
• Continuously test and refine pricing algorithms and UX flows

Senior Product Manager

Business Development Rep

• Growth and Development of Industry Accounts
• Cold calling and Lead Generation
• Overcome Objections
• Enthusiastically Deliver Rebuttals
• Follow Proven Sales System

Business Development Representative

SEO Marketing

• Conduct comprehensive technical SEO audits of websites to identify and fix issues related to crawling, indexing, and overall technical performance; Evaluate site architecture, URL structure, and internal linking to optimize for search engine visibility.
• Analyze and improve site speed, mobile responsiveness, and core web vitals (e.g., LCP, FID, CLS) to ensure optimal performance for both users and search engines; Use tools like Google Search Console, PageSpeed Insights, and Lighthouse to monitor performance and troubleshoot any technical issues.
• Track and analyze key technical SEO metrics using tools such as Google Analytics, Google Search Console, SEMrush, Screaming Frog, and Ahrefs.
• Identify and resolve issues related to crawl errors, duplicate content, broken links, canonical tags, and other SEO-related bugs. Ensure proper implementation and optimization of schema markup and structured data.
• Work closely with developers to ensure that SEO best practices are integrated into the website’s design and development processes. Provide technical guidance for the implementation of SEO improvements, including JavaScript rendering issues, lazy loading, and server-side optimizations (e.g., for HTTPS, redirects).
• Keep up-to-date with the latest SEO trends, algorithm updates, and emerging technologies to continuously refine technical SEO strategies.
• Collaborate with content, design, and marketing teams to ensure all site changes align with SEO goals and technical best practices.

Tech SEO Specialist

Marketing

• Create and publish content across channels including website, blog, email, social media, and sales materials
• Write web copy, blog posts, case studies, decks, and campaigns
• Develop and manage a content calendar aligned to business priorities
• Own and execute ThumbStopper’s social media presence across all platforms
• Develop social content plans and campaign tactics tailored to each channel
• Track performance and continuously improve results
• Identify opportunities for case studies and testimonials
• Produce day-to-day content and simple visuals without requiring design support for every request

Marketing Manager

General Counsel

• Serve as a core member of the Executive Leadership Team, contributing to enterprise strategy, value creation, and risk management.
• Act as trusted legal and business advisor to the CEO, CFO, and private equity sponsors.
• Support PE governance requirements, including board materials/minutes, approvals, delegated authority frameworks, and portfolio reporting.
• Provide legal perspective on acquisitions, capital structure, operational scaling, and exit planning.
• Own legal readiness for exit, ensuring the company is prepared for buyer diligence across: Commercial and customer contracts, Intellectual property and software ownership, Corporate governance and entity structure, Privacy, data protection, and security programs, Employment, equity, and contractor arrangements.
• Proactively identify, prioritize, and remediate legal risks that could impact valuation, deal certainty, or transaction timelines.
• Lead legal execution for strategic acquisitions, including LOI review and structuring.
• Drafting and negotiation of purchase agreements, structuring and negotiation of representations, warranties, indemnities, escrows, earnouts, and post-closing covenants.
• Develop scalable contract standards that balance revenue growth with buyer-acceptable risk profiles.

Head of Legal

Product Designer

• Consult with clients to understand website goals, user needs, and business objectives
• Translate requirements into user flows, wireframes, and high-fidelity mockups
• Create high-quality website designs and prototypes based on client requirements
• Incorporate client and stakeholder feedback and iterate on designs efficiently
• Apply UX/UI best practices and current design trends to all work
• Design and support A/B testing initiatives to improve conversion and user experience
• Leverage data and analytics insights to inform design decisions
• Communicate progress and updates to Project Managers (Launch Specialists)
• Collaborate with Front-End Development to ensure accurate implementation of designs
• Clearly document and communicate design decisions to stakeholders and team members
• Manage multiple projects simultaneously while meeting tight deadlines

UX/UI Designer

Human Resources

• Employee Contact Handling: Manage internal employee inquiries coming into the Employee Resource Center for resolution.
• Decision Making: Making high judgment recommendations in the absence of clear guidance.
• Process and Service Delivery Management (low to medium complexity).
• Identify and eliminate root causes of high-volume contacts and defects.
• Get alignment with HRSC Operation strategy to ensure seamless service delivery.
• Project Management: Develop project plans, secure resources, and collaborate effectively across stakeholders and teams to define strategy, goals, and commitment to timelines and deliverables.
• Communication/ Stakeholder management: Build and maintain successful partnerships with the respective HR team, Payroll teams, Program Stakeholders, and key business sponsors across the HR organization to remain up to date on their changes and business strategy.
• Escalate broken processes to partner teams and recommend solutions to improve overall customer experience.
• Process Improvement: Support process enhancements, process redesign, and best practice sharing.
• Reporting: Create reports and present trends.

HR Generalist – Support Center

• Owns the relationship between HR and leaders of dedicated functional areas of the business.
• Drives change management projects and related internal communications.
• Acts as an HR consultant for key talent decisions, sharing responsibility for meeting client goals.
• Partners with the OneHR global human resources team’s subject matter experts.
• Manages complex HR projects as a subject matter expert.
• Engages with employees to help drive positive outcomes.
• Articulates complex information in a clear manner.
• Identifies and prepares development plans for key employees and rotation of talents.

Global HR Business Partner

• Hunting for Opportunities: You'll be our ace in the hole, sniffing out fresh business prospects through various channels like cold calling, email blasts, and buzzing networking events.
• Building Bridges: Forge strong relationships with our clients, diving deep into their digital marketing needs and delivering tailor-made solutions that hit the bullseye.
• Showcasing Solutions: Get ready to dazzle! You'll be conducting consultations and demos, getting to the core of our clients' business goals, and showcasing how our services can be their ticket to success.
• Team Player: Collaboration is key! Work closely with our internal teams to cook up customized digital marketing strategies that'll knock our clients' socks off.
• Master of Analysis: Keep a keen eye on digital marketing campaigns, tweaking and fine-tuning them to ensure they're performing at their peak.
• Sales Dynamo: Aim high and exceed those sales targets like a champ!

Upsell Territory Manager – Dealer SaaS

Customer Retention Specialist

• Retain customers and revenue by responding to inquiries through phone and email
• Demonstrate steps to address customer challenges
• Express best practices and company philosophy for customer satisfaction
• Work with Production to assist customers through implementation and website launch
• Work with Billing to answer inquiries about pricing and product value
• Manage customer calls and correctly mark customer status in the system
• Request credits/refunds appropriately

Retention Specialist

Accounts Receivable

• Monitor portfolio of accounts daily and identify outstanding account receivables
• Investigate historical data for debts and bills and take actions to encourage timely payments
• Process payments, credits, and refunds
• Research and respond to customer inquiries regarding billing-related issues
• Reconcile accounts for billing and cash application and resolve customer credit issues
• Contact customers (via phone and email) with overdue balances and collect payment
• Negotiate payment plans within approved guidelines
• Update account status records and keep up-to-date accurate notes on customer records
• Prepare and present reports on collection activities and progress
• Contact customers with declined credit cards and respond to ACH chargebacks within allotted time from the bank
• Answer incoming phone calls and respond to voicemails in a timely manner
• Respond to internal requests and manage email inboxes daily (personal and group email inboxes)
• Help customers navigate through the cancellation process to settle their contract balance
• Review accounts that have filed for bankruptcy
• Work with a 3rd party collections agency and submit delinquent accounts
• Escalate issues which need additional review
• Other projects and tasks as assigned

Accounts Receivable Specialist

Revenue Operations

• Partner with Marketing and Sales leadership to size markets, define segments, and build account prioritization frameworks that drive top-line bookings and penetration
• Own the definition, measurement, and continuous refinement of the Ideal Customer Profile (ICP); translate insights into targeting, routing, and qualification criteria the GTM team actively uses
• Own end-to-end funnel analytics from first touch through closed-won and expansion, identifying the highest-leverage points at each stage and driving the initiatives that move conversion
• Partner with Marketing on demand planning, channel attribution, campaign performance, and ABM program analytics
• Partner with Sales on pipeline inspection, forecasting support, rep productivity, territory and quota analytics, and coaching insights derived from Gong
• Partner with Customer Success on health scoring, churn analysis, expansion opportunity identification, and renewal risk
• Build dashboards, reports, and narratives that GTM leaders use to run their business; present findings and recommendations directly to VPs and the executive team
• Design and run experiments across messaging, cadences, ICP refinements, routing rules, and plays; measure impact rigorously and scale what works
• Translate analytical needs into tool, data, and system requirements in close partnership with the Revenue Operations Engineer

Revenue Operations Manager – GTM Strategy

Support Engineer

• Provide technical support to all customers using a ticket-based case tracking system
• Maintain, update, and implement changes to client websites using HTML, CSS / LESS, and JavaScript (jQuery library)
• Solve customer problems in a reasonable time frame
• Provide Dealer Spike website platform education/coaching to customers and co-workers as needed
• Create content for the Dealer Spike Knowledge Base (internal and customer-facing)