Technical Support Specialist

LeadVenture™

Technical Support Specialist providing support for InteractRV customers using ticketing system. Utilizing web development skills to maintain and update client websites while delivering excellent customer service.

Posted 6/13/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

BootstrapJavaScriptjQuerySCSS

About the role

Key responsibilities & impact

Provide technical support to all customers using a ticket-based case tracking system and knowledge base
Maintain, update, and implement changes to client websites using HTML, CSS / LESS, and JavaScript (jQuery library)
Handle customer requests via chat, email, and inbound/outbound calls
Solve customer problems in a reasonable time frame
Provide InteractRV website platform education/coaching to customers and co-workers as needed
Participate in training sessions on new web technologies and product features
Create content for the InteractRV Knowledge Base (internal and customer-facing)
Work with peers and supervisors to resolve low-level escalations
Deliver a technical support experience that delights customers

Requirements

What you’ll need

Strong working knowledge of HTML, CSS / LESS or SASS, JavaScript, jQuery, and including concepts like layout design, cross browser compatibility, and accessibility
Strong working knowledge of mobile-first, responsive web design, and CSS frameworks such as Bootstrap and Flexbox
Excellent written and verbal communication
Critical thinking / problem-solving skills
Previous customer service experience (2+ years preferred)
Previous web development experience (1+ years preferred)
Comfortable working in a team and managing frequent interruptions
Clear speaking voice / good phone skills
Enjoys technical challenges and working to develop creative solutions

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account LeadVenture™ Website LinkedIn All Job Openings 1001 - 5000 employees 🤝 B2B ☁️ SaaS B2B
Automotive
SaaS LeadVenture™ is a company that provides a range of technology platforms and digital tools designed to enhance the success of dealerships. Their services cater to over 40,000 dealers in industries such as powersports, marine, RV, trailer, outdoor power equipment, agriculture, heavy equipment, heavy truck, tire, service, and non-franchise auto dealerships. LeadVenture offers solutions including customizable websites, inventory and lead management, and automated email marketing to drive sales. Additionally, they connect OEMs with dealers to enhance brand presence and facilitate seamless transactions. Their mission focuses on fueling dealer growth through advanced digital tools and integrations. Technical Support Specialist 🔥 1 hour ago 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Support Engineer 🚫👨‍🎓 No degree required Bootstrap JavaScript jQuery SCSS Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Provide technical support to all customers using a ticket-based case tracking system and knowledge base
Maintain, update, and implement changes to client websites using HTML, CSS / LESS, and JavaScript (jQuery library)
Handle customer requests via chat, email, and inbound/outbound calls
Solve customer problems in a reasonable time frame
Provide InteractRV website platform education/coaching to customers and co-workers as needed
Participate in training sessions on new web technologies and product features
Create content for the InteractRV Knowledge Base (internal and customer-facing)
Work with peers and supervisors to resolve low-level escalations
Deliver a technical support experience that delights customers 🎯 Requirements
Strong working knowledge of HTML, CSS / LESS or SASS, JavaScript, jQuery, and including concepts like layout design, cross browser compatibility, and accessibility
Strong working knowledge of mobile-first, responsive web design, and CSS frameworks such as Bootstrap and Flexbox
Excellent written and verbal communication
Critical thinking / problem-solving skills
Previous customer service experience (2+ years preferred)
Previous web development experience (1+ years preferred)
Comfortable working in a team and managing frequent interruptions
Clear speaking voice / good phone skills
Enjoys technical challenges and working to develop creative solutions Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs AI Technology Support Engineer – Analyst 🔥 12 hours ago Amentum 10,000+ employees ⚡ Energy 🔒 Cybersecurity Website LinkedIn All Job Openings AI Technology Support Engineer/Analyst providing technical support for AI technologies in a dynamic team at Amentum. Troubleshooting issues and enhancing product performance with strong AI technical knowledge. 🇺🇸 United States – Remote 💵 $85k - $107k / year 💰 Private Equity Round on 2020-01 ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer Keras Microservices NoSQL PyTorch Scikit-Learn SQL Tensorflow Laboratory Client Support Technician – Client Services 🔥 13 hours ago ARUP Laboratories 1001 - 5000 🧬 Biotechnology 🤝 B2B 📚 Education Website LinkedIn All Job Openings Lab Client Support Technician providing technical and preanalytic support for ARUP Laboratories. Handling client communication and specimen processing in a diverse clinical setting. 🇺🇸 United States – Remote 💵 $18 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer 🦅 H1B Visa Sponsor Laboratory Client Support Technician – Client Services 🔥 13 hours ago ARUP Laboratories 1001 - 5000 🧬 Biotechnology 🤝 B2B 📚 Education Website LinkedIn All Job Openings Lab Client Support Technician providing technical and preanalytic support services at ARUP Laboratories. Contacting clients and processing specimen information while ensuring standards and competencies are met. 🇺🇸 United States – Remote 💵 $18 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer 🦅 H1B Visa Sponsor Critical Systems Service Support Engineer 🔥 16 hours ago Carrier 10,000+ employees ⚡ Energy 🚗 Transport 🔧 Hardware Website LinkedIn All Job Openings Critical Systems Service Support Engineer at Carrier managing HVAC automation technologies. Responsibilities include complex problem-solving, mentoring, and system maintenance in remote locations across the USA. 🇺🇸 United States – Remote 💵 $79k - $158k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer 🦅 H1B Visa Sponsor TCP/IP IT Support Analyst 🔥 17 hours ago Magna Legal Services 501 - 1000 🤝 B2B 📚 Education Website LinkedIn All Job Openings IT Support Analyst managing technical support for the Maggie product at Magna Legal Services. Triage and resolve issues for court reporters during live deposition proceedings. 🇺🇸 United States – Remote 💵 $60k - $75k / year 💰 Debt financing on 2020-02 ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer ServiceNow SQL View More Support Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Applicant Tracking System Keywords

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Hard Skills & Tools

HTMLCSSLESSSASSJavaScriptjQueryBootstrapFlexboxresponsive web designlayout design

Soft Skills

written communicationverbal communicationcritical thinkingproblem-solvingcustomer serviceteamworkadaptabilitycreativityinterpersonal skillstime management