Labcorp

Billing Specialist

• Prepares and submits electronic and paper claims.
• Denial management to resolve claim issues.
• Resolve incoming inquiries from third party payers, sites, and patients.
• Performs research and resolution for suspended and unbillable claims.
• Works third party aging reports.
• Accurately post insurance, patient, and site payments
• Performs various collection activities by contacting patients, sites, and third-party payers.
• Processes remittance advice and explanation of benefits completely and accurately
• Prepares, reviews, and sends patient statements.

Billing Specialist – Subsidiary

Artificial Intelligence

• Partner with laboratory staff to understand end-to-end workflows, instrumentation usage, and operational pain points
• Act as a liaison between the lab team and technical partners by framing lab challenges as AI, data, or automation opportunities
• Analyze laboratory, operational, and quality data to surface actionable insights and improvement opportunities
• Support the development, testing, or evaluation of AI-based tools or decision-support solutions for lab operations
• Assist in creating repeatable, easy-to-use analytical processes to support laboratory decision-making
• Document findings and present recommendations to lab leadership and cross-functional stakeholders
• Participate in training sessions to learn enterprise data tools, AI platforms, and laboratory information systems
• Engage in professional development workshops to enhance communication skills, consulting mindset, and professional presence

Intern, Lab – Artificial Intelligence

Analyst

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• Research websites to obtain backup as needed
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• Ensure aged AR is handled according to Standard Operating Procedure (SOP)
• Communicate with leadership and partner teams to ensure accurate and timely processing of remittance
• Remain flexible to everchanging priorities

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• Compile, extract, model, validate, and analyze data from multiple systems to identify trends, risks, and opportunities.
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• Review and analyze high profile, complex client-provided contract documents
• Maintain accurate records in contract management systems
• Monitor contract deadlines, renewals, expirations, and compliance obligations
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• Review 835 files to validate quality and appropriate outcomes of EDI transmission
• Convey updates to management and business stakeholders on issues and project status
• Maintain payer and vendor confidence in Labcorp and staff
• Identify problems within established timeframes to determine and communicate impact
• Determine and communicate solutions to roadblocks
• Interact and collaborate with team members at all levels, including senior management
• Mentor and/or train Billing EDI Analysts and Specialists
• Ability to handle multiple projects simultaneously
• Will work independently, as well as in a team environment
• Build and cultivate strong working relationships over the phone and through email
• Support internal department projects and functional areas
• Maintain accurate and up to date documents such as logs, reports, spreadsheets
• Develop process/documentation material that is easily understood by end users (SOPs)
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