Labcorp

Billing Specialist

• Serve as a primary internal liaison for payer reimbursement data, trends, and outcomes, supporting Billing Operations and cross‑functional partners.
• Identify, analyze, and resolve reimbursement issues or changes impacting stakeholders, including payer behavior and denial patterns.
• Facilitate resolution of financial issues between payers, government agencies, and Labcorp using data‑supported analysis.
• Compile, extract, model, validate, and analyze data from multiple systems to identify trends, risks, and opportunities.
• Perform research, analysis, trending, and reporting of revenue cycle and specialty‑testing billing data.
• Compile complex end‑of‑month financial and reimbursement reports and present findings to RCM and Finance leadership.
• Respond to specialized and ad‑hoc analytical data requests under tight deadlines.
• Support AR trending, AR projects, and AR rundowns for RCM subsidiaries, with focus on reimbursement performance and payer impact.

Revenue & Billing Analyst – Third Party Analysis

Business Development Rep

• Achieve annual sales plan and sales targets for assigned accounts through proactive sales activity and networking with assigned potential and existing accounts.
• Participate in proposal scope development as appropriate.
• Establish, nurture and grow client relationships at the appropriate levels.
• Develop account plans and strategies to gain business in assigned accounts in collaboration and partnership with other Labcorp team members.
• Sell the business unit’s capabilities and differentiation frameworks.
• Recognize and communicate sales opportunities for other business units.
• Set and manage customer expectations.
• Collaborate with companywide resources to achieve superior customer satisfaction.
• Evaluate quotations for territory and provide inputs to ensure client and company requirements are met.
• Use SFDC to manage internal communication and document territory and client information as required for the business unit.
• Responsible for Opportunity Management and accurate pipeline forecasting.
• Lead client presentations.
• Develop partnerships with key accounts and strategic partners.

Senior Business Development Director

Business Development Director

• Achieve annual sales plan and sales targets through proactive sales activity
• Participate in proposal scope development as appropriate
• Establish, nurture and grow client relationships
• Develop account plans and strategies in collaboration with Labcorp team members
• Sell the business unit’s capabilities
• Recognize and communicate sales opportunities for other business units
• Set and manage customer expectations
• Collaborate with companywide resources to achieve superior customer satisfaction
• Evaluate quotations for territory and provide inputs
• Responsible for Opportunity Management and accurate pipeline forecasting
• Lead client presentations
• Develop partnerships with key accounts and strategic partners.

Analyst

• Analyze multi-payer reimbursement data to identify variances, denial trends, and revenue risks
• Validate payments against payer contracts, fee schedules, and regulatory requirements
• Investigate and resolve complex payer issues; escalate high-risk concerns as needed
• Manage denials and A/R within assigned payer portfolios to optimize cash flow
• Identify denial root causes and implement corrective actions to improve clean claim rates
• Develop reports and dashboards to support leadership visibility and decision-making
• Ensure compliance with payer contracts, policies, and regulatory requirements
• Drive process improvements to reduce denials and enhance reimbursement accuracy
• Collaborate with billing, coding, finance, and operations to resolve issues and improve workflows
• Monitor and report on KPIs, providing insights to support performance improvement

Reimbursement Analyst II

Robotics

• Lead the development and execution of our global Process Excellence (PEx) strategy, roadmap, and governance framework.
• Partner with senior leaders to align transformation priorities with business objectives, digital innovation initiatives, and financial goals while fostering a culture of continuous improvement across the enterprise.
• Own a global portfolio of process improvement and transformation initiatives, ensuring measurable business impact through productivity improvements, cost savings, quality enhancements, and operational efficiency gains.
• Champion end-to-end process transformation across strategic business and digital programs.
• Guide teams through process assessment, future-state design, standardization, optimization, and implementation to deliver scalable, sustainable change.
• Lead the enterprise automation capability and collaborate with business, digital, data, and technology teams to identify and scale automation solutions that simplify work, improve customer and employee experiences, and accelerate business performance.
• Ensure effective demand management, prioritization, resource planning, portfolio governance, and executive visibility into strategic initiatives and investments.
• Establish governance, align stakeholders, monitor progress, manage risks, and ensure successful adoption and transition into ongoing operations.
• Develop and oversee enterprise dashboards, KPIs, portfolio health metrics, adoption measures, and benefits realization tracking.

Director, Process Excellence – Automation Transformation

• Identify and prioritize high-value, scalable appeal opportunities across commercial and government payers
• Develop and standardize appeal strategies and frameworks based on payer policy, denial trends, and financial impact
• Draft complex or exemplar appeals to establish best practices and reusable templates
• Partner with operational teams to enable execution of appeals at scale , rather than performing routine claim-level submissions
• Analyze large healthcare datasets (claims, remittance, denial, and clinical data) to identify trends, root causes, and recovery opportunities
• Design and execute advanced data mining techniques to surface actionable insights and quantify financial impact
• Translate data insights into enterprise-level appeal strategies and recovery initiatives , not individual claim resolution
• Interpret payer policies, LCD/NCDs, and medical necessity criteria to assess appeal viability
• Apply knowledge of billing guidelines, coding (CPT/HCPCS), and reimbursement methodologies
• Identify policy misalignment and develop targeted appeal strategies or escalation approaches
• Partner with Revenue Cycle, Denial Operations, and Payor Solutions teams to address systemic denial issues
• Provide subject matter expertise and guidance on appeal strategy and policy interpretation
• Support process improvement initiatives aimed at reducing denials and optimizing reimbursement

Senior Reimbursement Analyst – Denials/Appeals

Phlebotomist

• Perform blood collections by venipuncture and capillary techniques for all age groups
• Collect specimens for drug screens, paternity tests, alcohol tests etc.
• Perform data entry of patient information in an accurate and timely manner
• Process billing information and collect payments when required
• Prepare all collected specimens for testing and analysis
• Maintain patient and specimen information logs
• Provide superior customer service to all patients
• Administrative and clerical duties as necessary
• Travel to additional sites when needed

Clerk

• Prepare laboratory specimens for various analysis and testing
• Research, troubleshoot and resolve customer and specimen problems
• Send test requests to proper location and release test results
• Assist clients with any specimen related requests or inquires
• Process specimens to be sent out to additional facilities
• Provide support to various areas of the laboratory
• Perform sample sorting, racking and retrieving
• Prepare record logs in a timely and efficient manner
• Maintain a clean and safe work environment

Hospital Reference Test Clerk

Director

• Responsible for leading logistics operations and services across North and South America
• Oversees regional logistics teams and drives the development, optimization, and execution of processes supporting shipments of clinical collection supplies
• Manages the performance of transportation partners, monitoring service levels, identifying operational risks and improvement opportunities
• Collaborates closely with customers and executive stakeholders to understand business needs and develop innovative logistics solutions

Regional Director – Logistics

Associate

• Supports or manages all aspects of the proposal process, including proposal text, budgets, quotes, and responses to RFIs/RFPs.
• Manages opportunities of low to medium complexity and supports senior colleagues on more complex opportunities.
• Reviews RFIs/RFPs, identifies missing information, and follows up with stakeholders as needed.
• Helps resolve issues related to client requirements and organizational capabilities.
• Prepares proposal documents in accordance with sponsor requirements and agreed strategy with minimal supervision.
• Supports opportunity negotiations related to pricing, resources, timelines, and processes.
• Ensures timely completion of assigned deliverables and escalates issues as appropriate.

Senior Proposal Associate

• Lead divisional execution of national, regional, and specialty sales campaigns.
• Partner with enterprise teams to drive adoption of strategic initiatives, including Payor Solutions programs and focus product priorities.
• Develop and execute divisional growth initiatives aligned with organizational objectives.
• Support sales blitzes, market expansion efforts, and targeted growth campaigns.
• Manage the Focus Friday program, including annual training calendar development and content planning.
• Facilitate product training sessions and educational programs for field sales teams.
• Serve as the primary divisional liaison between Marketing, Commercial Leadership, and field sales teams.
• Attend monthly Specialty Marketing Committee (SMC) meetings and coordinate follow-up actions and sales enablement activities.
• Lead communication and deployment of national marketing initiatives within the division.
• Serve as divisional Salesforce subject matter expert and primary point of contact for CRM initiatives.
• Manage monthly focus product reporting and performance analysis.
• Coordinate and disseminate critical communications related to laboratory operations, test updates, IT initiatives, and commercial priorities.
• Manage relationships and joint initiatives with key third-party current and future commercial strategic partners.
• Lead divisional internship program planning and execution.
• Participate in customer visits, field rides, and sales meetings as appropriate to support strategic initiatives and maintain market awareness.

Business Development Executive – Diagnostics

Account Manager

• Maintain and enhance client relationships with existing customers
• Identify expansion and portfolio performance improvement opportunities
• Accountable for client retention and satisfaction
• Operate as a consultative partner to enterprise clients
• Proactive management of enterprise accounts
• Collaborate cross-functionally to ensure successful service delivery of services
• Maintain internal reporting and documentation requirements in Salesforce

Senior Account Manager, Client Success

Compliance

• Collect, consolidate, and analyze data from audits, training programs, investigations, risk assessments, and other compliance activities.
• Utilize AI-enabled analytics and automation tools to improve data accuracy, reporting quality, and processing efficiency.
• Develop dashboards, reports, scorecards, and metrics that provide visibility into compliance performance, risk trends, and operational effectiveness.
• Translate compliance data into analytical narratives that identify trends, emerging risks, anomalies, and actionable recommendations.
• Prepare compliance metrics and reporting packages for compliance committees, leadership meetings, and regulatory reporting requirements.
• Support the development and execution of the annual compliance workplan.
• Monitor compliance program activities and track progress against established objectives.
• Identify compliance gaps, recurring issues, control weaknesses, and process improvement opportunities.
• Track remediation activities and maintain follow-up processes to support timely issue resolution.
• Support compliance technology platforms, including learning management systems (LMS), audit management systems, and reporting solutions.
• Evaluate and support implementation of automation tools, AI-enabled solutions, and workflow enhancements that improve operational efficiency.
• Maintain documentation, logs, records, and evidence repositories supporting audits, investigations, and regulatory inquiries.
• Coordinate compliance initiatives across business functions and departments to support alignment with organizational compliance objectives.

Revenue & Billing Analyst – Third Party Analysis

Senior Business Development Director

Business Development Director

Business Development Director

Reimbursement Analyst II

Senior Business Development Director

Director, Process Excellence – Automation Transformation

Senior Reimbursement Analyst – Denials/Appeals

Phlebotomist

Hospital Reference Test Clerk

Regional Director – Logistics

Senior Proposal Associate

Business Development Executive – Diagnostics

Senior Account Manager, Client Success

Compliance Operations Specialist