Senior Account Manager, Client Success

Labcorp

Remote Senior Account Manager enhancing client relationships within healthcare, driving client retention and satisfaction. Identifying growth opportunities and collaborating to ensure service delivery success.

Posted 7/24/2026full-timeRemote • Texas • 🇺🇸 United StatesSenior💰 $90,000 - $117,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex health plan customers while ensuring client retention and satisfaction. Proficient in utilizing Salesforce for reporting and documentation, with a strong understanding of quality performance programs such as HEDIS and Medicare Stars.

Highest-signal resume keywords

Client Relationship ManagementSalesforce ProficiencyQuality Performance ProgramsAnalytical Problem-SolvingExecutive Presence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client RetentionPortfolio Performance ImprovementHealth Plan ManagementQuality Performance ProgramsSalesforce.com

Soft Skills

Interpersonal SkillsAnalytical SkillsProblem-Solving SkillsWritten CommunicationVerbal Communication

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

HEDISMedicare StarsNCQAEnterprise AccountsConsultative Partner

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Maintain and enhance client relationships with existing customers
Identify expansion and portfolio performance improvement opportunities
Accountable for client retention and satisfaction
Operate as a consultative partner to enterprise clients
Proactive management of enterprise accounts
Collaborate cross-functionally to ensure successful service delivery of services
Maintain internal reporting and documentation requirements in Salesforce

Requirements

What you’ll need

Bachelors degree
6 years experience managing complex health plan customers
Strong understanding of quality performance programs including HEDIS, Medicare Stars, NCQA
Experience using Salesforce tools such as Salesforce.com
Ability to prioritize and manage multiple tasks
Strong executive presence with excellent written and verbal presentation skills
Strong interpersonal skills
Analytical and problem-solving skills
Must be willing to travel ad hoc
Must have a growth mindset and be a self-starter

Benefits

Comp & perks

Medical, Dental, Vision, Life, STD/LTD, 401(k)
Paid Time Off (PTO) or Flexible Time Off (FTO)
Tuition Reimbursement
Employee Stock Purchase Plan