Kong Inc.

Sales Development Rep

• Work with the Sales team to develop and lead inbound and outbound campaigns from idea generation through to qualified call
• Develop strong sales and product knowledge and interact with IT and business decision-makers via telephone, video, LinkedIn, and email
• Update lead and prospect activity in Salesforce to ensure effective lead management
• Set qualified introductory meetings for the Sales team
• Nurture early phase opportunities for future pipeline potential
• Exceed monthly and quarterly opportunity quota
• Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business
• Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success
• And any additional tasks required by the manager

Sales Development Representative, Federal

Sales

• Tightly align with the regional VP and Regional Directors on strategy, execution and GTM plans​, this role has ownership across EMEA, for all Commercial accounts.
• Ensure successful partner coverage that supports the Field Sales Team’s initiatives and success, driving incremental revenue.
• Identify key GTM partners for the Commercial business (ISV’s, S.I’s, Hyper-scalers, VAR’s)
• Train, enable & continuously support our partners, in-person enablement will be prioritized
• Continual review of the GTM strategy to address market and industry changes

Partner Sales Manager, EMEA

Product Designer

• Design exceptional experiences: Design experiences that our customers need and love. Lead complex projects from early concepting to final UI design, while upholding our design standards and design system. Apply systems thinking by looking beyond your product area for opportunities to improve overall cohesion and usability.
• Champion customers: Take time to understand our customers, their jobs-to-be-done, and infuse this understanding into your work and that of others. Identify and make a compelling case for improving existing areas of our product to better meet the needs of our customers.
• Drive alignment: Solicit diverse perspectives, early and often, to strengthen your work. Communicate context, including customer data, business impact, trade-offs, and rationale, to generate alignment and make forward progress.
• Demonstrate ownership: Proactively educate people outside of the design team on the best way to work together. Be clear about your priorities and level of urgency. Keep people informed about your progress, risks, and changes to timelines. Take initiative to improve our team and its practices.
• Level others up: Role model best practices and mentor junior members of the design team.

Staff Product Designer – Dev Portal

Account Executive

• Sell Kong Enterprise Platform to enterprise customers
• Meet individual quota and objectives
• Take ownership of your book of business, including understanding buying criteria and process, ensuring pipeline accuracy, and working leads to closure
• Provide account leadership in the pre- and post-sales process and analyze wins/losses
• Ability to travel to customer sites as required (30% - 50%)

Strategic Account Executive

Product Manager

• Collaborate with cross-functional teams, including engineering, design, and field teams, to establish and execute a clear vision for Kong’s next-generation data plane technology, ensuring alignment with customer needs and long-term production plans.
• Partner with engineering and design leaders to scope, define, and deliver capabilities for the product’s releases that bring customer value and support the promotion of Kong’s new runtimes.
• Develop a deep understanding of customer needs and use cases, supported by solid data and evidence. Translate this understanding into artifacts outlining target use cases, milestone plans, and timelines to guide the product roadmap.
• Create and maintain a comprehensive external-facing roadmap and related materials that clearly communicate the product direction and milestones.
• Serve as the central point of communication, keeping internal and external stakeholders informed on progress, milestones, and expectations. Build strong relationships with field teams to ensure project updates and outcomes are effectively communicated.

Principal Product Manager

Backend Engineer

• Design, implement, and maintain microservices and APIs that enable usage metering, billing, invoicing, and analytics at scale.
• Architect backend systems capable of processing millions of events per second in real-time.
• Collaborate with Product and Engineering teams to define system requirements and deliver high-quality, customer-focused solutions.
• Optimize database performance and ensure data integrity, reliability, and security across distributed systems.
• Integrate with third-party services (e.g., Stripe, CRMs) to support billing and reporting needs.
• Support production services through monitoring, troubleshooting, and on-call rotation to ensure high availability.
• Implement best practices for DevOps, CI/CD, and cloud-native development.
• Write automated tests to validate system behavior and prevent regressions.

Senior Software Engineer – Golang

Technical Customer Success

• Coach customers throughout their lifecycle while working collaboratively with CX team to ensure outcomes.
• Inspire customers to create an AI, API optimized vision for their future.
• Co-Define what ‘good’ looks like in terms of adoption plans, post-sales engagement.
• Work with Sales and Product teams to ensure Kong customers are getting the most out of the solution.
• Innovate tooling and processes for team efficiency.
• Work on innovative and cutting edge customer projects.
• Become a SME on Kong products and technologies, applying knowledge to real-world usage.

Staff Technical Customer Success Manager

Marketing

• Establish yourself as a trusted and respected partner with Sales stakeholders, translating sales goals into marketing tactics and programs
• Work in partnership with the global demand generation teams to build and drive integrated marketing campaigns
• Own, define & drive the regional marketing plan
• Manage regional budget and reporting
• Coordinate regional planning and execution with sales & marketing stakeholders to build campaigns to drive engagement, generate leads, and deliver pipeline
• Maintain ownership of the region’s performance, through consistent reporting, analysis, and optimisation efforts.
• Owning the leads process through the funnel and devising programs and activities to Accelerate lead time-to-value
• Identify focus areas and build plans to drive expansion
• Think creatively about customer journeys to drive engagement all the way through the marketing funnel from awareness to conversion.
• Implementing regional ABM and executive programs
• Partner with the sales development team to develop and execute effective inbound/outbound campaigns
• Work with the Partner team to harness the Partner ecosystem, build and drive integrated marketing campaigns with key partners

Regional Marketing Manager

• Design and build highly scalable distributed backend systems
• Develop core services in Golang, with a focus on performance and reliability
• Work with PostgreSQL and Redis to build robust, data-intensive systems
• Architect systems that operate across microservices, networking layers, and cloud platforms
• Collaborate closely with the CTO and senior engineers on strategic technical initiatives
• Prototype and productionize new platform capabilities and internal tooling
• Influence engineering direction and technical standards across Kong

Events

• Design exceptional experiences: Design experiences that our customers need and love. Lead complex projects from early concepting to final UI design, while upholding our design standards and design system.
• Champion customers: Take time to understand our customers, their jobs-to-be-done, and infuse this understanding into your work and that of others. Identify and make a compelling case for improving existing areas of our product to better meet the needs of our customers.
• Drive alignment: Solicit diverse perspectives, early and often, to strengthen your work. Communicate context, including customer data, business impact, trade-offs, and rationale, to generate alignment and make forward progress.
• Demonstrate ownership: Proactively educate people outside of the design team on the best way to work together. Be clear about your priorities and level of urgency. Keep people informed about your progress, risks, and changes to timelines. Take initiative to improve our team and its practices.
• Level others up: Role model best practices and mentor junior members of the design team.

Staff Product Designer – Event Gateway

• Work with the Sales team to develop and lead inbound and outbound campaigns from idea generation through to qualified call
• Develop strong sales and product knowledge and interact with IT and business decision-makers via telephone, video, LinkedIn, and email
• Update lead and prospect activity in Salesforce to ensure effective lead management
• Set qualified introductory meetings for the Sales team
• Nurture early phase opportunities for future pipeline potential
• Exceed monthly and quarterly opportunity quota
• Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business
• And any additional tasks required by the manager

Sales Development Representative

Senior Software Engineer, Golang

• Drive tight alignment with the Regional VP and Regional Directors to build and execute region-wide GTM strategies
• Assess market dynamics to ensure optimal partner coverage that accelerates Field Sales success
• Lead cross-functional alignment across marketing, support, CX, and more
• Continually refine the GTM model to stay ahead of industry shifts and partner opportunities

Partner Sales Director

QA Engineer

• Perform penetration testing across:
• Web applications, APIs, and microservices
• Cloud infrastructure and Kubernetes environments
• CI/CD pipelines and internal tooling
• Identify, exploit, and clearly document security vulnerabilities and misconfigurations
• Work closely with engineering teams to validate findings, prioritize risk and support remediation efforts.
• Design and improve internal processes for continuous security testing, secure development practices and threat modeling and attack simulation
• Support third-party security assessments, bug bounty programs, and compliance efforts
• Help educate engineers on common attack vectors and defensive best practices
• Contribute to building a strong, security-first culture across Kong.

Staff Security Engineer – Penetration Tester

Growth Marketing

• Define the long-term growth strategy for Kong’s self-serve and hybrid motions across Konnect, Insomnia, and future product surfaces.
• Build and lead a world-class growth organization — spanning growth PMs, analysts, designers, and lifecycle marketers.
• Own the activation, conversion, and expansion funnels across the platform.
• Drive alignment between Product, Sales, Marketing, and Customer Success to deliver a seamless transition from self-serve to enterprise engagement.
• Lead the roadmap for pricing, packaging, and in-product experimentation.
• Run weekly and monthly growth reviews with executive stakeholders.
• Oversee the evolution of Kong’s in-product assist experiences — from chat guidance to contextual help.

Sales Development Representative, Federal

Partner Sales Manager, EMEA

Staff Product Designer – Dev Portal

Strategic Account Executive

Principal Product Manager

Senior Software Engineer – Golang

Staff Technical Customer Success Manager

Regional Marketing Manager

Senior Software Engineer – Golang

Staff Product Designer – Event Gateway

Sales Development Representative

Senior Software Engineer, Golang

Partner Sales Director

Staff Security Engineer – Penetration Tester

Head of Growth