Account Executive

• Drive growth by connecting with clients and promoting Kin's insurance products through A-rated carriers
• Connect with customers via calling, email, and text; actively engage to understand insurance needs and present suitable solutions
• Communicate the unique features and benefits of various insurance carrier’s products and address inquiries or concerns
• Work primarily with qualified leads provided by the company (no cold calling)
• Consistently follow up with prospects using phone, text, and email to drive toward the sale
• Meet and exceed sales targets using persuasive sales techniques and actively seek new business opportunities
• Collaborate with underwriters and customer service representatives to ensure a seamless customer experience
• Maintain accurate and up-to-date records of customer interactions and sales activities using CRM
• Build custom policies for each customer using internal tools and systems and create customized quotes
• Educate customers on the finer points of home insurance and stay updated on industry trends, product knowledge, and competitor offerings

Insurance Sales Representative, Multi-Carrier

• Handling inbound inquiries via phone, email, and text to understand customer needs and recommend tailored insurance solutions.
• Consistently meeting or exceeding sales goals by building strong relationships and applying effective sales techniques.
• Clearly communicating the benefits of insurance offerings and addressing customer questions with confidence.
• Leveraging company-provided leads to drive sales and consistently following up to move customers through the sales funnel toward a successful close.
• Partnering with underwriters and customer service representatives to ensure a smooth experience from initial inquiry through policy issuance.
• Simplifying complex insurance jargon and educating customers on coverage options to protect homeowners' assets.
• Closing sales, building lasting customer relationships, and participating in recognition and incentive programs.
• Participating in mandatory paid training and adhering to metrics, schedules, and training protocols.

Insurance Sales Representative, Bilingual

• Handle inbound inquiries via phone, email, and text to understand customer needs and recommend tailored homeowners insurance solutions
• Consistently meet or exceed sales goals by building strong relationships and applying effective sales techniques
• Clearly communicate benefits of insurance offerings, address customer questions, and deliver exceptional service through the process
• Leverage company-provided leads and follow up to move customers through the sales funnel toward a successful close
• Partner with underwriters and customer service representatives to ensure a smooth experience from initial inquiry through policy issuance
• Simplify complex insurance jargon and educate customers on coverage options to protect their homes
• Participate in mandatory paid training and adhere to assigned shifts and scheduling requirements
• Engage in incentive programs and bonuses to maximize earnings potential

Insurance Sales Representative

Growth Marketing

• Develop and execute a comprehensive direct mail strategy to drive new customer acquisition and brand awareness
• Manage end-to-end campaign execution, including audience segmentation, creative development, print production, postage, and performance tracking
• Collaborate with internal teams (creative, analytics, product) to ensure seamless campaign execution, measurement, and consistent brand messaging
• Manage and support the professional growth and development of one direct report
• Integrate direct mail execution into broader marketing strategy, optimizing frequency and creative selection within omnichannel top and mid-funnel campaigns
• Organize monitoring and analysis of campaign performance, providing regular reports and actionable insights to optimize spend and improve ROI
• Conduct A/B testing on copy, creative, formats, and list segments to refine strategies
• Stay up-to-date with industry trends, best practices, and emerging technologies in direct mail and offline marketing
• Manage relationships with external agencies, printers, and list brokers
• Manage and optimize budgets for all assigned direct mail campaigns

Senior Manager, Growth Marketing – Direct Mail

• Develop and execute comprehensive offline marketing strategies to drive awareness and customer acquisition
• Manage end-to-end campaign execution across linear TV, CTV/OTT, satellite radio, podcast, and local radio, including media planning, creative development, and performance tracking
• Identify and evaluate new offline channel opportunities to expand reach and diversify marketing efforts
• Collaborate with internal teams (e.g., creative, analytics, product) to ensure campaign execution, measurement, and consistent brand messaging
• Monitor and analyze campaign performance, providing regular reports and actionable insights to optimize spend and improve ROI
• Conduct A/B testing and other experiments to continuously refine strategies and improve campaign effectiveness
• Stay up-to-date with industry trends, best practices, and emerging technologies in offline marketing
• Manage relationships with external agencies and vendors as needed
• Manage and optimize budgets for all assigned offline channels

Growth Marketing Manager, Offline, CTV

Data Analyst

• Identify and prioritize analytic problems across the organization and develop actionable solutions
• Design advanced modeling and analytical frameworks to support marketing efficiency and optimization (e.g., performance marketing bid models and customer attribution)
• Partner with the data engineering team to develop data models and integrate new datasets into reporting to support growth marketing
• Partner with stakeholders in Marketing, Product, and Engineering to define project goals, align on deliverables, and communicate results
• Conduct exploratory analysis to uncover insights, validate hypotheses, and shape strategic decisions to drive growth
• Write clear, concise memos and presentations translating technical findings into actionable business insights
• Maintain a bias toward action and communicate assumptions or caveats to help the business move forward
• Drive work through structured planning, regular progress updates, and alignment checkpoints with project sponsors
• Mentor junior analysts and share analytical best practices with peers

Senior Data Analyst, Marketing Analytics

Manager

• Be an expert in our benefit programs, employee resources, and outside support partnering with our brokers and other service providers. Stay abreast of benefits trends, compliance changes, and best practices in the marketplace.
• Manage operations and administration of self-insured health plans & other programs, including medical, dental, vision, ancillary coverages, FSA, HSA, COBRA, etc.
• Manage operations and administration of the 401(k) plan including but not limited to ensuring accurate employee enrollments, deferral rates, and payroll contributions, performing compliance related tasks and audits, and resolving employee issues.
• Administer the annual open enrollment cycle by partnering with carriers to ensure enrollments are ready for the new plan year, answering employee questions, and supporting the creation of communication materials. Provide reporting and input into benefit plan selections.
• Partner with benefits broker to understand trends and monitor plan utilization, claims data, and contribute to setting the overall benefits strategy and renewal conversations.
• In partnership with the HR business partner team, manage the company's leave of absence programs (FMLA, ADA accommodations, state-specific leaves, parental leave, etc.), ensuring compliance with federal, state, and local regulations.
• Complete various compliance related tasks such as CMS reporting, Non-Discrimination Testing, HCSO Calculations, ACA reporting, etc.
• Partner with an outside audit firm to successfully complete annual 401(k) audits.
• Create employee-facing communications to drive increased understanding of our benefit plans. Meet with employees to answer questions or handle escalation issues. Create benefits content for open enrollment, new hire orientation, and other communications throughout the year. Develop and run the company’s annual benefits survey, including summary of results and recommendations.
• Develop and document internal benefits processes to ensure consistency for benefits operations.
• Provide guidance to internal partners and employees related to day to day benefits administration. Partner closely with the HRBP team on employee issues and with accounting and finance teams on plan expenses.
• Ensure benefits collateral and new hire guides are kept up to date with the correct plan information including the benefits guide, plan summaries, etc.
• Partner with the internal Workday team to configure open enrollment workflows, create more efficient processes, fix system issues, and update information during yearly renewals.
• Provide ad-hoc reporting, project support, or data analysis as needed.

Benefits Manager

Operations

• As the Director of Training, your days will be a dynamic mix of strategy, execution, and team leadership. You’ll spend time designing and facilitating onboarding programs rooted in adult learning principles—ensuring that new hires in Sales and Customer Service ramp quickly and confidently.
• Whether leading live workshops, coordinating high-impact role-plays, or partnering with instructional designers to refresh core content, your focus will always be on delivering training that translates directly into performance.
• You’ll oversee a team of seven, providing direction, coaching, and development to maximize their effectiveness. Your leadership will ensure the team remains agile—able to pivot and deploy resources as business needs shift.
• In parallel, you’ll drive multiple training projects from concept to delivery, managing timelines, delegating responsibilities, and tracking results across each initiative.
• Beyond team and project execution, you'll own performance measurement—establishing KPIs, analyzing outcomes, and optimizing training programs to close gaps in real time.
• You’ll work closely with Sales and Customer Service leadership to align development plans with business goals and respond quickly when the market or internal needs evolve.
• Finally, you’ll play a key role in building internal alignment. Whether you're consulting with stakeholders on program strategy or shaping a roadmap for future enablement efforts, your impact will be both tactical and strategic. In this role, success is defined by faster onboarding, stronger agent performance, and a company-wide recognition that training is a growth accelerator—not a support function.

Director of Training, Sales & Operations

• As the Director of Training, your days will be a dynamic mix of strategy, execution, and team leadership. You’ll spend time designing and facilitating onboarding programs rooted in adult learning principles—ensuring that new hires in Sales and Customer Service ramp quickly and confidently. Whether leading live workshops, coordinating high-impact role-plays, or partnering with instructional designers to refresh core content, your focus will always be on delivering training that translates directly into performance.
• You’ll oversee a team of seven, providing direction, coaching, and development to maximize their effectiveness. Your leadership will ensure the team remains agile—able to pivot and deploy resources as business needs shift. In parallel, you’ll drive multiple training projects from concept to delivery, managing timelines, delegating responsibilities, and tracking results across each initiative.
• Beyond team and project execution, you'll own performance measurement—establishing KPIs, analyzing outcomes, and optimizing training programs to close gaps in real time. You’ll work closely with Sales and Customer Service leadership to align development plans with business goals and respond quickly when the market or internal needs evolve.
• Finally, you’ll play a key role in building internal alignment. Whether you're consulting with stakeholders on program strategy or shaping a roadmap for future enablement efforts, your impact will be both tactical and strategic. In this role, success is defined by faster onboarding, stronger agent performance, and a company-wide recognition that training is a growth accelerator—not a support function.