Operations

• Facilitate onboarding programs and new hire training for Operations team members across multiple operational functions
• Deliver ongoing learning sessions and skill development programs for tenured employees
• Create engaging, inclusive learning environments that promote knowledge retention, participation, and skill development
• Assess learner progress through evaluations, coaching, and structured feedback
• Provide guidance and support to help learners build the knowledge, behaviors, and confidence needed to succeed in their roles
• Identify trends in learner performance and training outcomes to inform improvements to training programs
• Share insights and feedback with training leadership to enhance training effectiveness and learner engagement
• Partner with instructional designers and knowledge management specialists to ensure training materials remain accurate and effective
• Collaborate with Operations leaders and subject matter experts to incorporate operational insights into learning experiences

Operations Trainer

Engineering Manager

• Lead and manage a team of ~6 data engineers, driving execution, performance, and career development
• Own Kin’s data platform, including ingestion, storage, transformation, pipeline orchestration, and governance
• Define and execute on a Data Engineering strategy that supports analytics, data science, and product use cases
• Build and optimize scalable data pipelines and architectures using tools like Snowflake, Databricks, DBT, and Airflow
• Partner closely with Engineering, Product, BI, and Data Science to deliver high-impact data solutions
• Establish best practices for data reliability, testing, CI/CD, and observability across pipelines
• Guide the team through large, complex initiatives with iterative delivery and clear prioritization
• Drive improvements in data quality, accessibility, and documentation across the organization
• Foster a culture of ownership, accountability, and continuous improvement within the team

Data Engineering Manager

Data Engineer

• Design and build scalable, production-grade data pipelines and data models to power downstream analytics and enterprise reporting
• Lead the migration from a Redshift/DBT warehouse architecture to a modern lakehouse architecture (e.g., S3, Glue, Databricks, Unity Catalog)
• Implement and enforce data validation standards, QA standards, and effective data lifecycle management
• Optimize pipeline performance, cost, and data quality in a large-scale cloud data environment
• Ensure compliance with data security and privacy regulations (e.g., GDPR, CCPA, GLBA) through robust pipeline design, access controls, and monitoring
• Collaborate cross-functionally with App Engineering, BI, and business teams to translate ambiguous requirements into scalable, well-modeled datasets
• Mentor data engineers and promote best practices in software engineering, documentation, and distributed data processing
• Leverage AI-assisted development tools where appropriate to improve engineering efficiency, code quality, and observability

Senior Data Engineer

Product Manager

• Lead the Pricing & Risk Management department’s roadmap, prioritization, and long-term strategy
• Own departmental budgeting, headcount planning, and hiring to support business goals
• Drive innovation in pricing strategies, risk frameworks, and analytical approaches
• Present pricing and risk insights to executive leadership and regulatory bodies
• Ensure accountability and consistent delivery across teams through clear goals and standards
• Oversee enterprise-level dashboards, risk KPIs, and performance reporting
• Shape and guide regulatory modeling and compliance strategy at scale
• Foster a culture of innovation, continuous improvement, and data-driven decision making
• Resolve complex, enterprise-wide challenges through critical analysis and cross-functional leadership

Director, Insurance Product Management

Risk

Pricing & Risk Director

• Analyze and synthesize data across multiple systems to identify where leads drop off and what drives conversion
• Own the identification and prioritization of high-impact growth opportunities based on data-driven insights
• Define, scope, and deliver product improvements in partnership with data engineering teams
• Define and manage the data layer as the single source of truth for core business metrics, enabling consistent, reliable, and self serve analysis
• Establish clear definitions and alignment on key metrics across sales and operations
• Improve data quality and instrumentation to ensure accurate and reliable decision-making
• Translate complex, multi-source data into clear narratives and actionable recommendations
• Partner cross-functionally to ensure insights lead to measurable business outcomes

Data Product Manager, Growth Tech

Backend Engineer

• Design, build, and maintain scalable backend services in Ruby, with occasional contributions in Python and Typescript
• Develop and enhance front-end functionality using modern JavaScript frameworks and Typescript
• Lead and contribute to architectural and design discussions that improve long-term system maintainability
• Ship large, complex features from concept through deployment with high quality and strong testing practices
• Participate actively in Scrum ceremonies including daily standups, sprint planning, and retrospectives
• Collaborate cross-functionally with Product, QA, PMO, and other engineering teams to align technical solutions with business goals
• Mentor junior engineers through pair programming, code reviews, and technical guidance
• Advocate for thoughtful technical investments and clearly articulate trade-offs to stakeholders
• Contribute to improving development workflows, tooling, and engineering best practices

Senior Software Engineer, Back-End Focus

Frontend Engineer

• Lead and define full-stack architecture across multiple scrum teams, setting a clear technical vision aligned with business goals
• Write clean, maintainable, and efficient Ruby and TypeScript code while modeling engineering excellence
• Own architectural planning, design, and documentation for distributed, full-stack systems
• Identify, evaluate, and mitigate technical risks before they impact delivery or scalability
• Mentor engineers at all levels through pair programming, design reviews, and technical coaching
• Partner with Product and Design to translate business needs into scalable technical solutions
• Drive continuous improvement through refactoring, test automation, experimentation, and modern engineering practices
• Influence Kin’s broader architectural strategy by collaborating with engineering leadership and cross-functional stakeholders
• Deliver fast, reliable, and scalable applications that support both customer-facing and internal platforms
• Help scale our systems and teams to support Kin’s next phase of growth

Staff Software Engineer – Front-End Focus

SEO Marketing

• Own the end-to-end content strategy, spanning SEO, awareness content, mid-funnel conversion content, and product-related narratives.
• Take the raw ingredients we already have — a content library, brand voice, data, subject-matter experts in home and auto insurance and home loans, and a brand committed to simple language — and turn them into a cohesive content engine that educates, informs, and shapes how people think about protecting their home.
• Be hands-on with content execution while leading and mentoring a small, high-output team made up of our senior editor, copywriter, and our senior SEO manager.
• Write or edit, and ship high-impact content including:
• SEO pillar pages, cluster articles, and comparison content
• Data journalism-style storytelling, and long-form guides
• One-pagers, briefs, and product explainers
• Work closely with SEO, Product, and Growth Marketing to align content with keyword intent, funnel stages, and conversion goals.
• Obsess about measurement and iteration, using performance data to continuously optimize content for traffic quality, engagement, and pipeline impact.
• Partner with legal to ensure accurate, compliant content.
• Support growth marketing and internal communications with copy edit/review needs.
• Coordinate with internal marketing communications partners, including organic and paid channel owners, to create and optimize content calendars, keying in upon promotion-worthy content and topic ideas.
• Partner with the design team, employer brand, and other internal partners to strengthen our brand voice and ensure cohesive messaging across channels, ultimately driving preference and conversion.
• Publish content on our website and provide actionable feedback on opportunities to improve our CMS and unlock scale.
• Build and refine processes to ensure content on kin.com is up-to-date, accurate, and impactful.
• Leverage AI tools like Gemini and ChatGPT to drive team efficiencies.

Senior Manager – Content and Organic Search

Human Resources

• Own and administer Workday, including configuration, position and organization management, security, compliance, EIBs, reporting, and analytics.
• Lead the configuration and optimization of Workday modules (Core HCM, Time Tracking, Benefits, Payroll, Compensation, Peakon, Learning, etc.) to support evolving business needs.
• Build, manage, and troubleshoot API and SFTP integrations; resolve data feed issues and develop new integrations as required.
• Drive cross-functional HRIS initiatives in partnership with IT, InfoSec, Finance, Legal, and external vendors.
• Develop and maintain calculated fields, compensation and equity matrices, and advanced reporting to enable data-driven decisions.
• Oversee system audits and compliance reporting (e.g., payroll, performance), ensuring data integrity and accurate recordkeeping.
• Provide operational support to Payroll, including EIB uploads, earnings and deduction configuration, overtime and commission calculations, and payroll processing support.
• Elevate Workday proficiency across the HR team by creating resources, delivering training, and providing hands-on support.
• Engage with the Workday community to stay current on new functionality and proactively recommend system enhancements.

Manager, HRIS – Workday

• Define the roadmap for Kin’s property tax optimization product from MVP through scale.
• Design the end-to-end customer experience from appeal submission through savings delivery
• Work closely with engineering and design to ship fast and iterate based on real outcomes
• Develop the operational model: how appeals are processed, how contractors are managed, how quality is maintained
• Own the P&L for this product area, tracking unit economics, appeal success rates, and customer savings
• Build and manage a network of property tax contractors
• Shape the pricing model and validate with data
• Represent the property tax product in leadership discussions and planning cycles
• Stay close to the competitive landscape and bring those insights back into product decisions
• Partner cross-functionally with growth, engineering, legal, and customer experience

Senior Product Manager, Property Tax Optimization

Product Analyst

• Develop and maintain pricing and risk models with limited supervision, ensuring accuracy, transparency, and scalability
• Analyze product profitability, loss trends, competitive positioning, and risk segmentation to inform pricing decisions
• Conduct competitive intelligence analysis, including familiarity with tools such as InsureQuote and market benchmarking sources
• Partner with underwriting and product teams on rate filings, state-specific pricing strategies, and ongoing model refinement
• Support state product research efforts, with a focus on Texas and other growth markets
• Analyze and model catastrophic perils (e.g., wind, hail) and their impact on pricing, segmentation, and portfolio risk
• Leverage AI tools and advanced analytics techniques to improve efficiency, deepen insights, and accelerate analysis
• Explore new data sources and evaluate multiple inputs to strengthen analytical conclusions
• Identify risks, inefficiencies, and improvement opportunities within pricing workflows
• Develop templates, share best practices, and mentor junior analysts through collaboration and review

Senior Insurance Product Analyst

• Conduct informal appraisals of residential and commercial properties
• Advise on Texas property tax protest regulations and compliance considerations
• Provide insight into county appraisal district practices
• Explain protest submission workflows
• Share expertise on hearing preparation and protest strategy
• Help identify operational requirements and potential risks
• Act as a trusted advisor during product design discussions

Property Tax Consultant – Texas, Georgia

Customer Support

• Own high-volume inbound and outbound customer interactions across phone, chat, and email, delivering clear and accurate guidance on policies, payments, cancellations, and coverage questions
• Create, update, and process homeowners insurance policies, endorsements, payments, and refunds with accuracy and urgency
• Educate policyholders on coverage details, policy changes, and next steps so they can make informed decisions about their homes
• Partner with customers’ banks and lenders to obtain required documentation and ensure policy compliance
• Navigate multiple internal systems and tools simultaneously to resolve customer inquiries efficiently
• Identify process improvement opportunities and share feedback to enhance the customer experience and team effectiveness
• Successfully complete a mandatory, paid 10-week training program and apply learnings to live customer scenarios

Kin