Kiddom

Customer Success Manager

• Build, manage, and foster relationships with customers by guiding schools/districts onboarding, implementation, and adoption of the Kiddom platform.
• Serve as the primary contact for customers delivering a value-driven customer journey.
• Conduct onboarding and training, perform strategic analysis, monitor ongoing platform use and identify growth opportunities with teachers and administrators.
• Partner with customers and cross-functional collaborators to drive adoption, retention, and expansion by crafting success plans to achieve their goals.
• Collaborate cross-functionally with Support, Sales, Marketing, Product, and Revenue operations to identify trends and best practices to optimize business growth.
• Drive product usage and customer satisfaction by understanding usage trends and intervening appropriately to support and enhance user experience.
• Participate in onsite visits to support district initiatives, professional learning, and customers' needs.
• Report directly to the Customer Success Leader.
• Travel approximately 30% for onsite support and meetings.

• Build, manage, and foster relationships with our customers by guiding schools/districts onboarding, implementation, and adoption of the Kiddom platform.
• Serve as the primary contact for customers delivering a value-driven customer journey
• Conduct onboarding and training, strategic analysis, monitor ongoing platform use and growth opportunities with teachers and administrators
• Partner with our customers and cross functional collaborators to drive adoption, retention, and expansion by crafting success plans to achieve their goals
• Collaborate cross functionally with Support, Sales, Marketing, Product, and Revenue operations to identify trends, and best practices to optimize business growth
• Drive product usage and customer satisfaction by understanding usage trends and intervening appropriately to support and enhance user experience.
• Participate in onsite visits to support district initiatives, professional learning, and customer’s needs
• 30% Travel

Accounting Manager

• Oversee daily functions of general ledger operations and order to cash, ensuring compliance with US GAAP
• Own and scale the inventory cycle; partner with Supply Chain and Revenue operations to issue purchase orders, track customer sales orders and fulfillment, and accurately report on month-end inventory balances and contribution margin
• Own and maintain complex account reconciliations for inventory allowances and deferred revenue
• Prepare revenue and COGS journal entries for multiple revenue streams (digital, print and services)
• Manage partner royalty calculations and reconciliations
• Oversee Accounts Receivable; report on DSO and partner with Customer Success on problem accounts
• Manage monthly close procedures and lead variance analysis and discussion
• Review and approve month end journal entries prepared by the Staff Accountant
• Support audit readiness procedures for ASC 350-40 and ASC 718
• Support ad hoc Netsuite projects
• Assist the Director of Accounting with scaling accounting processes through system implementation, automation, and process improvements, and assist with financial planning and analysis

Business Operations

• Solve and Drive Cross-Functional Execution on Strategic Priorities:
• Margin improvements: Lead cost optimization initiatives, including vendor negotiations, fulfillment efficiencies, and pricing strategies.
• New product launches: Ensure GTM readiness, orchestrating collaboration across product, sales, and customer success.
• Revenue acceleration: Refine pipeline models, optimize sales processes, and strengthen GTM-finance alignment.
• Customer success initiatives: Improve onboarding workflows, design retention strategies, and align service models with growth and margin goals.
• Define and Implement Process Improvements to Enable Scale:
• Order-to-cash workflows: Streamline handoffs between sales, finance, and fulfillment.
• Data infrastructure and reporting: Build dashboards and KPI frameworks that provide company-wide visibility.
• Contractor and vendor management: Standardize onboarding, tracking, and performance evaluation.
• Cross-team project management: Introduce scalable frameworks (OKRs, project tools, RACI/DACI) to ensure predictable collaboration.
• Own and Optimize Core Operational Processes:
• Curriculum contractor hiring and oversight: Source, contract, and manage curriculum contributors.
• Professional learning operations: Ensure efficient scheduling, staffing, and delivery of PD services.
• Product and services catalog (MPL): Maintain the accuracy of our Master Product List and ensure alignment across Salesforce, NetSuite, and fulfillment systems.
• Special initiatives: Step into high-priority projects such as RFP responses, large account rollouts, or strategic partnerships.

Director of Business Operations

Account Executive

• Actively seek out new sales opportunities through cold calling, networking, social media, and in-person meetings to build a robust pipeline of potential clients interested in Kiddom’s educational solutions.
• Conduct in-depth conversations with potential clients to understand their educational challenges, requirements, and objectives, allowing you to tailor presentations and recommendations effectively.
• Demonstrate Kiddom's innovative products and services through both virtual and in-person meetings, providing detailed insights into features, benefits, and how they address specific educational needs.
• Skillfully negotiate and close deals, ensuring client satisfaction and a seamless transition from prospect to valued customer.
• Serve as a trusted consultant to educators and administrators, sharing insights on educational trends and how Kiddom’s solutions can enhance learning outcomes.

Field Sales Representative

• You will...
• Actively seek out new sales opportunities through cold calling, networking, social media, and in-person meetings to build a robust pipeline of potential clients interested in Kiddom’s educational solutions.
• Conduct in-depth conversations with potential clients to understand their educational challenges, requirements, and objectives, allowing you to tailor presentations and recommendations effectively.
• Demonstrate Kiddom's innovative products and services through both virtual and in-person meetings, providing detailed insights into features, benefits, and how they address specific educational needs.
• Skillfully negotiate and close deals, ensuring client satisfaction and a seamless transition from prospect to valued customer.
• Serve as a trusted consultant to educators and administrators, sharing insights on educational trends and how Kiddom’s solutions can enhance learning outcomes.

• Actively seek out new sales opportunities through cold calling, networking, social media, and in-person meetings to build a robust pipeline of potential clients interested in Kiddom’s educational solutions.
• Conduct in-depth conversations with potential clients to understand their educational challenges, requirements, and objectives, tailoring presentations and recommendations.
• Demonstrate Kiddom's products and services through virtual and in-person meetings, explaining features and benefits.
• Skillfully negotiate and close deals, ensuring client satisfaction and a seamless transition from prospect to customer.
• Serve as a trusted consultant to educators and administrators, sharing insights on educational trends and how Kiddom’s solutions can enhance learning outcomes.
• Cover New Jersey territory with an expectation of visiting prospects and customers an average of 2–3 days per week.

Content Writer

• Manually author/edit interactive question types using the Kiddom platform
• Develop and implement protocols for proofreading, fact-checking and copyediting curriculum-aligned lesson presentations
• Author/edit supplemental resources aligned to existing curriculum
• Review content and provide Quality Assurance feedback
• Other assigned tasks as needed to meet project deadlines and deliverables
• Continuously monitor progress and make adjustments as needed

Editorial Writer

Sales

• About Kiddom – Kiddom is a groundbreaking educational platform that promotes student equity and growth by uniting high-quality instructional materials with dynamic digital learning. Through unparalleled curriculum management functionality, Kiddom empowers schools and districts to take ownership of their curriculum – resulting in learning experiences tailored to meet the unique needs and goals of local communities. Kiddom’s high-quality curriculum is layered with robust teacher and leader data insights to drive the continuous improvement of instructional decisions, school/district programming, and professional learning.\n• As a Regional Sales Director – Southeast, you’ll play a key role in scaling Kiddom’s presence across Florida, Virginia, Kentucky, Tennessee, North Carolina, South Carolina, and Georgia K–12 market. Your focus will be building relationships with district leaders, understanding their instructional and operational needs, and helping them realize the value of Kiddom’s state approved High Quality of Instruction Materials. Florida is one of our highest-priority growth markets, and we’re looking for someone who brings grit, heart, and a winning playbook for working with diverse district types across the state.

Customer Success Manager

Customer Success Manager

Accounting Manager

Director of Business Operations

Field Sales Representative

Field Sales Representative

Field Sales Representative

Editorial Writer

Regional Sales Director - Southeast