Jones Lang LaSalle Americas, Inc.

Engineer

• Execute commissioning processes according to ASHRAE, CSA, and LEED requirements
• Conduct inspections and testing of mechanical, plumbing, electrical, fire protection, and control systems
• Manage commissioning projects through design, pre-construction, construction, and post-construction phases
• Develop comprehensive commissioning plans, specifications, and test scripts
• Perform field-based activities including site visits and directing functional tests
• Review design drawings, specifications, and submittals for commissioning compliance
• Lead commissioning meetings and maintain detailed issue logs

Commissioning Engineer, Building Systems

Manager

• Lead and deliver complex, multi-sector MEP and critical infrastructure projects from inception through closeout, ensuring project goals, timelines, and budgets are met.
• Serve as the primary senior-level contact for clients, stakeholders, and internal teams throughout the project lifecycle.
• Guide all parties through design, implementation, and sign-off phases.
• Develop and maintain detailed project budgets and master schedules, based on market data and client-specific needs.
• Oversee due diligence, documentation, contract/vendor selection, and performance management to ensure compliance with all JLL, client, and regulatory standards.
• Communicate progress, issues, and solutions to clients and management.
• Manage, develop, and mentor a team of project managers, fostering growth, inclusivity, and high performance.
• Cultivate business relationships with new and existing clients, serving as a relationship manager for strategic key accounts.

Team Lead – Senior Manager, Critical MEP Projects

Project Manager

• Delivering exceptional project management services
• Managing and overseeing all aspects of projects, including planning, budgeting, scheduling, and execution
• Collaborating with internal teams and external stakeholders to ensure project success
• Ensuring projects are completed on time, within budget, and meet quality standards
• Providing leadership and guidance to project teams, empowering them to thrive and excel
• Building and maintaining relationships with clients, understanding their goals and objectives
• Championing JLL's values and culture of collaboration, inclusivity, and belonging

Senior Project Manager, Healthcare Construction

• Partner with Senior Facilities Manager and Account Lead to execute strategic goals, innovative cost-reduction programs, and productivity initiatives that drive measurable results
• Lead and manage building technicians, vendors, and contractors to deliver exceptional service levels within budget while ensuring compliance with all client and JLL policies
• Develop and oversee capital and expense budgets, prepare detailed operating reports, monthly forecasts, and variance analyses in close collaboration with client representatives
• Complete all facilities reporting requirements accurately and on time, including monthly, quarterly, and annual reports that meet client-specific record-keeping standards
• Serve as the seamless interface between client real estate organizations and facilities teams, ensuring satisfaction through responsive leadership and creative problem-solving
• Recommend strategic capital improvements and assist in developing annual management plans that enhance building performance and tenant experience
• Achieve Key Performance Indicators outlined in client Performance Agreements while sharing innovative best practices across JLL Facilities Management
• Oversee comprehensive service delivery of all contracted services, ensuring safety, compliance, and quality standards are consistently met or exceeded

Facilities Manager

Analyst

• Collaborate with Asset Managers to execute value enhancement strategies for JLL's Fannie Mae multifamily portfolio.
• Assist Asset Managers with various portfolio duties and develop skills in loan risk assessment through comprehensive financial analysis and property condition oversight.
• Manage a small loan portfolio with guidance from Asset Managers and Senior Fannie Mae leaders.
• Establish productive and professional relationships with the Asset Management team, JLL Loan Production department, Agency partners, and Borrowers.
• Complete and evaluate quarterly and annual financial statements according to JLL REC standards and Fannie Mae guidelines.
• Collaborate with clients to address financial discrepancies and operational questions about properties.
• Conduct on-site property inspections both locally and out-of-state.
• Review and approve Third Party Inspection Reports.
• Issue deferred maintenance notifications to Borrowers and track resolution progress.
• Evaluate and process various escrow release requests, including replacement reserves, repair reserves, and insurance claims.
• Attend Asset Management meetings and Agency conference calls to stay current with process changes or new implementations.
• Process new loan intake, review loan documentation, and create records in the Asset Management system.
• Research market conditions including sales comparables, lease comparables, and economic indicators.
• Develop and submit loan Action Plans and Risk Reports to Fannie Mae when required.
• Support Management Change requests with guidance from Asset Managers or Senior Leadership.
• Actively monitor and manage risk for assigned loan portfolio.
• Review and analyze third-party reports including property condition assessments, engineering reports and property appraisals.
• Create Watchlist reports and present findings to leadership as needed.
• Support other JLL Servicing/Asset Management teams as required.

Asset Management Analyst

QA Engineer

• Lead and facilitate structured problem-solving sessions including Lean Problem-Solving Sessions, Failure Mode and Effects Analysis (FMEA), root cause analysis, kaizen events, and other quality improvement methodologies to identify and mitigate operational risks
• Design, document, and optimize operational processes using LEAN and Six Sigma methodologies, including process mapping the Corporate Real Estate Production Cycle and related systems and controls to drive improvement.
• Drive continuous improvement initiatives that enhance quality, efficiency, and customer satisfaction
• Develop and maintain comprehensive process documentation and standard operating procedures
• Lead and influence cross-functional teams and stakeholders who do not have direct reporting relationships
• Guide project teams through complex operational improvements and quality initiatives
• Build consensus and drive adoption of new processes and methodologies across departments
• Mentor team members on quality tools, LEAN principles, and continuous improvement practices
• Implement structured change management approaches to ensure successful process transformations
• Communicate complex technical concepts and improvement opportunities to diverse audiences
• Facilitate workshops, training sessions, and stakeholder meetings to drive organizational alignment
• Present findings, recommendations, and project updates to senior leadership
• Understand and support existing key performance indicators (KPIs) and quality metrics to ensure process improvements align with organizational objectives
• Assess impact of proposed system and data changes on established governance frameworks and data integrity
• Collaborate with data governance teams to evaluate risks and opportunities related to metrics and reporting when implementing process changes
• Analyze performance data to identify trends, opportunities, and areas for improvement while maintaining alignment with existing measurement systems

Senior Director – Quality Assurance

Software Engineer

• Supports operation, inspection, and maintenance processes to mechanical, electrical and plumbing equipment and systems in assigned facilities.
• Assists in maintenance and repair efforts, as well as independently performing defined tasks.
• Performs inspections and repairs to assigned property interior and exterior areas, including walls and flooring, installed fixtures, roofing systems, lighting, etc.
• Maintain lighting system bulbs and ballasts.
• Assist the operations team in the maintenance and repair of building and equipment.
• General interior maintenance – hang pictures, install keyboard trays, repair office furniture systems.
• Minor plumbing repairs.
• Completes special tasks that include but are not limited to; painting, locksmith work, tenant services requests, and general maintenance as assigned.
• Moves office furniture, machinery, equipment and other materials as requested.
• Perform assigned facility inspections and due diligence efforts, reporting on as found conditions impacting satisfactory client occupancy and operations.

Mobile Engineer

• The Senior General Manager (SGM) will serve as a key member of the leadership team, overseeing property management services for a new and exciting sports anchored mixed-use lifestyle development in Miami, from ground-up to grand opening.
• The SGM will be entrusted with managing properties in strict accordance with JLL's established standards, procedures, and the Management Agreement.
• Focus on achieving financial targets, meeting operational objectives, and ensuring the highest levels of client and tenant satisfaction.
• Collaborate with the regional leadership team to comprehend clients' investment objectives and formulate tailored, property-specific strategic plans.
• Maintain strong, productive relationships with building owners and tenants, ensuring alignment with organizational goals and stakeholder expectations.
• Development and implementation of operating and capital budgets, and financial reporting.
• Implement and execute business plans to maximize property tenant satisfaction and profitability.
• Provide expert advice to clients and stakeholders throughout all project phases.
• Build and motivate a high-performing team across multiple sectors including office, retail, hotel, parking, entertainment, and placemaking experiences.
• Deliver strategic guidance and oversee all aspects of operations, including tenant and guest satisfaction, team management, financial performance, and client relationships.
• Ensure tenant satisfaction by implementing a retention program and keeping tenants informed of any property activities.
• Oversee competitive bidding for service contracts and act as primary contact for contractors and vendors.
• Assist in developing policies and procedures for tenant rent collections.

Senior General Manager, Mixed-Use

Operations

• Performs painting and basic handyman repairs in the assigned buildings.
• Provides response to customer service requests.
• Works with the Operations team in both maintenance and repair of the aesthetics of the building.
• Assists other operational staff members in basic room and common area repair and maintenance and compliance with all required maintenance and safety audits.
• Use a computerized maintenance management work order system (CMMS) to open and close work orders.
• Maintains records for work completed in a neat and organized manner.
• Maintains tools and orders supplies as required for various room repairs.
• Keeps logs, documents equipment repairs, closes work orders, tracks time accurately in reports and provides timely and constant communication with the Facility Manager and Lead Engineer.
• Move office furniture, machinery, equipment, and other materials, as requested.
• Perform assigned facility inspections and due diligence efforts; report on as-found conditions.
• Maintain good housekeeping and safety of work areas.
• Recognize danger and safety hazards; propose methods to eliminate them.
• Performs other duties as assigned.

Building Operations, Facilities Services

• Execute small project goals through agile and strategic leadership while leveraging national platform capabilities
• Manage, oversee, and execute the small projects program, interfacing with client stakeholders to ensure priorities are aligned
• Build and maintain rapport with client representatives
• Coordinate any necessary due diligence efforts on behalf of the internal team, project partners, clients and/or end users, maintaining and delivering all appropriate documentation
• Develop and execute project specific and client driven goals, schedules, budgets, strategy and detailed assumptions with methodology for accomplishing and/or managing goals and objectives
• Act as the primary contact with the client throughout the duration of the project and manage the successful execution of projects so that completion falls within intended timeframes
• Prepare various RFP's needed for vendor and contractor services as well as managing the vendor selection process
• Facilitate initiation of all critical project meetings and coordination exercises with internal staff, key stakeholders and external users to ensure responsibilities are efficiently, accurately and effectively communicated and understood by all concerned
• Manage project performance against schedules, scheduled milestones and critical path items on multiple projects
• Identify, manage and mitigate areas of concern regarding potential liabilities and risk
• Provide onsite leadership to ensure performance criteria and standards are being met while contributing to the culture, growth and development of a team through people-focused leadership
• Ensure third party vendor invoices are received in accordance with completed milestones
• Manage and maintain project budgets
• Maintain client satisfaction through consistent project delivery

Small Capital Project Manager

Business Intelligence Developer

• Design, build, and maintain production-grade automated data pipelines
• Develop scalable data processing solutions using Databricks notebooks
• Design enterprise Power BI solutions including interactive dashboards
• Build automation solutions using cloud flows integrating with Microsoft 365
• Transform data according to complex business logic
• Partner with business stakeholders to translate analytical requirements into technical solutions
• Mentor junior team members and promote best practices across the BI team

Senior BI Analyst

• Complete and evaluate quarterly and annual financial statements according to JLL REC standards and Fannie Mae guidelines
• Collaborate with clients to address financial discrepancies and operational questions about properties
• Conduct on-site property inspections both locally and out-of-state
• Review and approve Third Party Inspection Reports
• Issue deferred maintenance notifications to Borrowers and track resolution progress
• Evaluate and process various escrow release requests, including replacement reserves, repair reserves, and insurance claims
• Attend Asset Management meetings and Agency conference calls to stay current with process changes or new implementations
• Process new loan intake, review loan documentation, and create records in the Asset Management system
• Research market conditions including sales comparables, lease comparables, and economic indicators
• Develop and submit loan Action Plans and Risk Reports to Fannie Mae when required
• Support Management Change requests with guidance from Asset Managers or Senior Leadership
• Actively monitor and manage risk for assigned loan portfolio
• Review and analyze third-party reports including property condition assessments, engineering reports and property appraisals
• Create Watchlist reports and present findings to leadership as needed
• Support other JLL Servicing/Asset Management teams as required
• Actively monitor all aspects of property level risk using both internal and external sources for your assigned portfolio of Fannie Mae loans
• Provide excellent customer service to external and internal clients, including Borrowers, by providing prompt responses to inquiries and being the primary point of contact to Borrowers
• Review the onboarding of new loans into our primary Servicing system

Senior Analyst

• Perform hands-on work to complete necessary maintenance and repairs, ensuring compliance with JLL standards.
• Assist in the identification and implementation of Operational Maintenance and Repair (OM&R) strategies to optimize building systems and equipment within the designated territory.
• Execute JLL quality control audits and inspections throughout the territory, reporting deficiencies to supervisors.
• Provide technical assistance, training, and support to teams within the territory to enhance their understanding of building operations, troubleshooting, and hands-on repair guidance.
• Complete various maintenance and repair tasks, including but not limited to mechanical, electrical, plumbing, building automation systems, card access systems, door and gate systems, building envelope systems, grounds and parking lots, interior finish systems, lighting systems, and other associated tasks.

Senior Operating Engineer

• Responsible for the comprehensive leadership, management, efficient operation and oversight of preventative maintenance programs, CMMS system functionality, and job planning in accordance with JLL standards and procedures.
• Develop comprehensive operations and preventive maintenance programs for multi-site facility assets.
• Utilize data analytics to proactively identify and resolve operational issues.
• Conduct facility inspections and performance reviews to ensure service quality aligns with SLA requirements, contractor performance metrics, safety and client satisfaction goals.
• Oversee the non-emergency maintenance activities to ensure efficient utilization of resources.
• Coordinate with facility managers and the planner to assign individuals or groups as required to complete work effectively.
• Monitor weekly, monthly, and quarterly work schedules for team members and client representatives.
• Ability to assess organizational readiness for change, develop comprehensive change strategies aligned with business objectives, and create roadmaps that consider stakeholder impact, resource requirements, and timeline constraints.
• Proficiency in navigating CMMS interfaces, creating and updating work orders, managing asset databases, and maintaining accurate inventory records.
• Ability to deliver comprehensive onboarding experiences that integrate new hires into both technical systems and organizational culture.
• Develop and maintain positive client relationships through effective conflict resolution and solution analysis.
• Ensure comprehensive contract compliance management, safety programs, and quality control standards are consistently adhered to across all operational areas.

Facilities Operations Manager

Account Executive

• The Retail Account Director is accountable for developing and implementing a strategic account plan which delights our clients and ensures a healthy long-term relationship.
• Anticipates client needs, delivers to outperform on key performance indicators and builds financial plans to exceed growth and profitability targets.
• Creates and manages high performing teams, which stay engaged and thriving.
• Aligns with client on key priorities and executes a strategic account plan that delivers against those priorities.
• Communicates well at an executive level, but also deeply knowledgeable in operational detail and able to engage tactically as required.
• Manages escalatory matters quickly and effectively.
• Ensures service delivery is high quality and exceeds client expectations.
• Anticipates needs, responds to client issues in an expedient and professional manner.
• Builds lasting relationships quickly.
• Hires, attracts and retains a team of top talent employees; improves team performance through regular coaching and feedback; provides recognition.
• Focuses the team to ensure those priorities are aligned with our deliverables.
• Advances the firm’s diversity and inclusion priorities by focusing on hiring, rotation and promotion.
• Identifies and grooms successor candidates to Account Director role.
• Develops the budget, manages to ensure plan is met or exceeded in growth and profitability.