Jones Lang LaSalle Americas, Inc.

Manager

• Oversee operations of owned and leased ambulatory properties; manage lease administration for third-party tenants and healthcare occupiers; support leasing process and vacancy management; reconcile CAM allocations and landlord billings; obtain annual Fair Market Value studies.
• Direct day-to-day operations of staff and contractors; manage work order systems ensuring SLA compliance; coordinate maintenance, transition from reactive repairs to preventive maintenance programs; property inspections.
• Ensure compliance with HIPAA, Stark Laws, Anti-kickback statutes, and Joint Commission standards; establish emergency preparedness plans; promote safety-first culture; manage incident reporting and claims.
• Manage operating and capital budgets including forecasting, accounts receivable/payable, and reporting; track expenses for budget compliance; achieve cost savings through preferred vendor utilization; process invoices and collect tenant rents timely.
• Manage vendor relationships and monitor performance; competitive bidding for service contracts; certificates of insurance; recruit and develop personnel; provide ongoing training and career development.
• Respond to physician and tenant needs per established SLAs; communicate proactively with stakeholders; meet regularly with tenant representatives; survey tenants and create action plans; support leasing brokers with property data.

Senior General Manager

Risk

• Extensive database research and analysis in support of professionals on the team
• Conducting telephone interviews with appraisal experts in the commercial real estate market
• On-site inspections and client meetings
• Data entry and clerical support

Intern, Value and Risk Advisory

Engineer

• Oversee the maintenance and continuous operation of all building systems
• Supervise and manage engineers and maintenance staff including hiring, training, coaching and personal development
• Create and routinely update a documented plan that includes preventive, predictive and reactive maintenance procedures
• Participate regularly in client-facing and property team communications
• Lead, create and manage engineering budget and participate in overall operating budget process
• Assist in the development of a capital improvement plan
• Select, schedule, supervise and direct contractors; monitor and document performance
• Respond effectively to emergencies and service calls
• Lead and organize ongoing technical, safety, and operational process training programs and procedures
• Other duties as requested by property management team and/or client

Chief Engineer

Sales

• Owns and is pursuit leader in all aspects of the sales process
• This includes nurturing new business relationships, developing, selling, and contracting comprehensive outsourcing solutions to meet the client’s requirements
• Specific acumen in Portfolio Services, including Lease Administration, Consulting, Transaction Management and Brokerage
• Working knowledge of complementary occupier services such as Occupancy Planning, Project & Development Services, and Facility Management
• Leverage relationships while collaborating with the Market Development Team to identify and develop a strong roster of prospects (close new business within 18-24 months) and a robust pipeline of targets (future new business to be closed beyond 2-years)
• Exceed annual revenue quotas while meeting target margins
• Develop a thorough understanding of JLL’s broad capabilities to meet client needs, recognizing opportunities to expand the client share of wallet by partnering with business and service line leaders
• Maintain accurate sales reporting information in CRM while following JLL’s robust sales and solution processes using its proprietary tools
• Build strong relationships with external RFP consultants, JLL Brokers, and Industry leaders
• Identify opportunities to demonstrate expertise and leadership within industry organizations to further advance the recognition of JLL as a leader in Commercial Real Estate solutions
• Collaborate with our Markets and JLL Technologies colleagues and other Portfolio Solutions team members to deliver the full value of ONE JLL

Enterprise Sales Lead – Portfolio Solutions

Pricing Analyst

• Work under the guidance of the Pricing Director of Portfolio Services to manage the development of pricing solutions for Transactions Management new business pursuits, formal RFP’s, renewals, expansions and opportunity assessments
• Partner with key Transactions Management and other stakeholders to manage pricing data inputs for solutioning business expansion opportunities
• Manage the data inputs to inform the structuring of commercial solutions for sales and solution teams
• Build transaction commission and volume projections and understand the impact of differing transaction types
• Collaborate with and integrate pricing inputs from various teams into a final pricing solution
• Perform internal proforma analysis and support the CRB process across regions
• Perform multiple rounds of scenario modeling and assumptions to support the initial solutioning process
• Assist in populating pricing templates for submission to clients
• Assist in creating pricing related Exhibits and Schedules for the RFP process

Pricing Analyst – Portfolio Solutions

Solutions Engineer

• Leading and coordinating the development of winning solutions for prospective clients across Portfolio Services
• Ownership and development of the organization staffing model
• Identifying detailed savings and improvement plans
• Technology solutioning and ensuring teams can deliver solutions
• Financial analysis that demonstrates the value proposition to clients
• Collaborating with sales leaders, functional subject matter experts and marketing to prepare competitive reports and solutions
• Assisting in the development of the overall solutioning process
• Participating as part of the Solutions Team to ensure an ongoing exchange of best practices
• Partnering with Portfolio Service Line leaders and top JLL Brokerage professionals

Solutions Manager – Portfolio Solutions

• Lead business development, client development, and client relationship management for the IPS Business Lines
• Create systematic target lists based on Total Addressable Market, geographic location, and sales team expertise
• Prioritize prospects based on tiering methodology and partner with Sales Enablement to define pursuit strategy
• Oversee distribution of targets, partnering with Broker Leads and Industry Leads to identify Best Team on the Field
• Develop effective sales strategies, from identifying the client needs, aligning to pain points, and determining appropriate solutions and pricing
• Understand and clearly communicate how our products and service offerings can solve client needs of today and in the future; including our digital products
• Maintain a thorough knowledge of the competitive environment and understand how workplace trends and technology are changing the needs and demands of our clients
• Generate multi-service business opportunities with Brokers nationally across various Markets
• Coordinate activities related to a pursuit, including the coordination of cross-business line resources to create proposals, presentations and RFP materials
• Lead local and national new business pursuits for the IPS Businesses and the Work Dynamics leadership teams
• Proactively anticipate deal-level challenges and roadblocks that can obstruct a new sale, using past experience , customer feedback and peer perspectives
• Assess market trends, diagnose root-cause of commercial challenges and identify potential risks for sales processes

Sales Lead – Integrated Portfolio Solutions

• Owns and is pursuit leader in all aspects of the sales process.
• This includes nurturing new business relationships, developing, selling, and contracting comprehensive outsourcing solutions to meet the client’s requirements
• Specific acumen in Portfolio Services, including Lease Administration, Consulting, Transaction Management and Brokerage
• Working knowledge of complementary occupier services such as Occupancy Planning, Project & Development Services, and Facility Management
• Leverage relationships while collaborating with the Market Development Team to identify and develop a strong roster of prospects (close new business within 18-24 months) and a robust pipeline of targets (future new business to be closed beyond 2-years)
• Exceed annual revenue quotas while meeting target margins
• Develop a thorough understanding of JLL’s broad capabilities to meet client needs, recognizing opportunities to expand the client share of wallet by partnering with business and service line leaders
• Maintain accurate sales reporting information in CRM while following JLL’s robust sales and solution processes using its proprietary tools
• Build strong relationships with external RFP consultants, JLL Brokers, and Industry leaders
• Identify opportunities to demonstrate expertise and leadership within industry organizations to further advance the recognition of JLL as a leader in Commercial Real Estate solutions
• Collaborate with our Markets and JLL Technologies colleagues and other Portfolio Solutions team members to deliver the full value of ONE JLL

Financial Planning and Analysis

• Managing and improving the invoicing process
• Preparation of invoices and supporting documentation to Clients
• Ensuring accuracy in all expenses and accruals on a monthly basis
• Smooth running of the Procurement to Pay Process
• Regular review of the GL and AP ledgers

Finance and Admin Officer

• Manage the delivery of FM services to the contract(s) taking responsibility for performance, Human Resource Management, health and safety, quality and profitability
• Ensure that the requirements of the Project Agreement and FM Agreement are delivered, in line with the AR’s and CMP’s.
• Develop site specific policies and operational procedures which fit with the company’s value framework and match the requirements of the client.
• Ensure the contracts comply with relevant client standards, including Building Bulletins and the Services Output Specification.
• Liaise with Client Representatives (End User & SPV) ensuring positive constructive relationships based on long term partnership
• Manage and develop staff ensuring a positive employment culture, effective training strategies and high retention levels.
• Monitor performance and provide formal monthly reports to the client and the Account Director confirming compliance with the requirements of the contract and identifying issues for discussion, future workload, risks and opportunities.
• Practice effective risk management, establishing controls, procedures, health and safety systems, audits etc which ensure that services are compliant with legislation and that contingency plans are in place.
• Manage contract budgets in a cost-effective manner, ensuring value for money is achieved across the board.
• Report on P&L performance on a monthly and YTD basis, taking full accountability to deliver to budget, minimise aged debt and actively recover WIP in line with agreed timescales.
• Ensure that all legislative requirements are met across all facilities.
• Act as Responsible Person Legionella, HTM AP LV, HTM AP CP, HTM AP Ventas well as other HTM duties for the contract.
• Work flexibly within the wider IFM team undertaking any other duties which contribute to growth and profitability.
• The CDM will required to support the on-call engineers in the call out rota

Contract Delivery Manager

• Cost estimation & planning
• Preparation of detailed cost estimates and budget plans for all project phases
• Analysis of construction prices and preparation of cost benchmarks and reference values
• Quantity take-offs and cost calculations
• Continuous monitoring and control of project costs against approved budgets
• Development and implementation of cost control systems and processes
• Regular cost tracking, forecasting and variance analysis
• Value engineering and optimization of cost-benefit ratios
• Development of procurement strategies and tendering recommendations
• Cost-focused risk analysis and management
• Support in contract negotiations and claim management
• Preparation of procurement concepts
• Evaluation and comparison of bids
• Management of orders and reconciliation against available budget
• Close collaboration with project teams, clients and external partners
• Preparation of meaningful cost reports and presentations for management
• Strategic advising of clients on cost management

Senior Cost Manager – Project Development Services

Director

• Provide strategic direction and leadership for data center operations to strengthen JLL’s market position in IT services
• Drive growth and ensure 100% uptime while managing risk and championing innovation in sustainability and technology
• Cultivate trusted relationships with key client stakeholders and position JLL as the partner of choice
• Implement standardized business operating mechanisms to foster team alignment and engagement
• Lead operational excellence within critical account hubs, with accountability for financial performance and service delivery
• Own account deployments impacting financial outcomes and operational execution
• Deliver DC/CE solutions and lead new business transitions
• Continuously monitor market trends to ensure best practices in IT resilience and proximity service delivery
• Maintain ownership of all managed DC/CE space in the designated region
• Serve as the subject matter expert for all aspects of DC/CE operational management
• Advise clients and account leadership on data center operations and expansion strategies
• Ensure consistent communication with internal teams, external clients, and management

Director, Data Centres – CEM

Full-stack Engineer

• Work closely with the Product Management team to understand product requirements and translate them into executable tasks.
• Develop new features, enhance existing features, and optimize existing functionality, from conception and design through testing and deployment
• Support the customer services team addressing escalated issues in a variety of areas
• Write clean, high-quality, maintainable code
• Participate in code reviews
• Optimize and performance tune the application
• Work with and potentially manage globally distributed offshore development teams

Senior Software Engineer

Procurement

• Perform market analysis including trends, benchmarking, and spend analysis to identify savings opportunities
• Develop and align sourcing strategies within assigned categories
• Lead cross-functional stakeholder teams through sourcing events (RFXs), data analysis, supplier evaluation, and contract negotiations
• Communicate effectively with leadership to drive optimal decision-making
• Collaborate with Facilities Management and Operations teams to execute sourcing plans
• Draft and amend contracts adhering to organizational standards and client requirements
• Develop and implement risk management strategies to mitigate supply chain disruptions
• Provide guidance to facility management and operations teams on sourcing and supply chain activities
• Collaborate with and support Supply Chain and Vendor Management Operations teams in the areas of supplier relationships, SLA/KPI tracking and business review meetings
• Support Finance team in budget planning and forecasting
• Drive continuous improvement opportunities for process and procedures, adhering to best practices and mitigating risk.

IFM Strategic Sourcing Manager

• Provide Executive Leadership – As a key member of the Global Leadership team, this role will collaborate with the senior leadership team and the client to design and execute a global facilities management vision aligned with business and client objectives.
• Lead Executive Engagement – Act as the strategic partner and primary point of contact for executive clients, building trusted relationships and ensuring business alignment.
• Inspire High-Performing Teams and Partners – Lead and develop management teams across global markets, driving effective onboarding, talent development, and high performance across all levels of the organization; cultivate strategic vendor partnerships; coordinate seamless cross-functional collaboration with key support Cisco Confidential functions; and excel in operating in a complex, matrixed organizational environment to align stakeholders and deliver integrated solutions.
• Drive Financial Stewardship – Oversee budgeting and forecasting; achieve expenditure targets; deliver cost efficiencies; proactively manage financial and operational risks; and ensure strict compliance with all financial and contractual authorities.
• Champion Performance Management – Leverage data analytics and KPIs to drive continuous improvement, identify opportunities for efficiency, and deliver actionable insights for the portfolio.
• Advance Operational Excellence – Ensure compliance with health, safety, environmental and risk management standards; champion audits and training; proactively identify operational risks and partner with appropriate teams to drive solutions; lead continuous improvement initiatives; and maintain system reliability and consistent performance across the portfolio.

Senior General Manager

Intern, Value and Risk Advisory

Chief Engineer

Enterprise Sales Lead – Portfolio Solutions

Pricing Analyst – Portfolio Solutions

Solutions Manager – Portfolio Solutions

Sales Lead – Integrated Portfolio Solutions

Enterprise Sales Lead – Portfolio Solutions

Finance and Admin Officer

Contract Delivery Manager

Senior Cost Manager – Project Development Services

Director, Data Centres – CEM

Senior Software Engineer

IFM Strategic Sourcing Manager

Global IFM Director