Johnson & Johnson

Project Manager

• Responsible for leading and delivering complex real estate, facilities, and infrastructure projects that support DePuy Synthes’ business operations.
• Lead end-to-end project management for real estate, facilities, and corporate operations initiatives, from concept through close-out.
• Develop and manage project scopes, schedules, budgets, and risk mitigation plans.
• Coordinate cross-functional stakeholders, including E&PS, Finance, Procurement, EH&S, IT, and business leaders, to ensure alignment and timely decision-making.
• Manage external consultants, contractors, and service providers to ensure performance, quality, and contractual compliance.
• Ensure projects comply with applicable regulations, building codes, safety standards, and company policies.
• Track project performance, report status to leadership, and proactively address issues and changes.
• Support continuous improvement by applying project management best practices, lessons learned, and standard processes.

Manager, Project Manager

Outside Sales

• Lead the design, development, and execution of global education and training programs aligned with commercial and product strategies.
• Collaborate with Commercial Education, Professional Education, US Sales, Regional Marketing, and other cross-functional leaders to build and execute training plans/programs that support internal field sales learning needs and business objectives.
• Accelerate internal sales readiness and application of spine anatomy, procedures, complex clinical concepts and selling skills, core products, competitive technologies, and business practices relevant to commercial sales roles.
• Assess learners for competency, maintain training records, and provide readiness sign-off/certification for field members in alignment with defined curriculum requirements and compliance expectations.
• Deliver Core and Enabling Technology hands-on training in clinical and non-clinical settings (including intra-operative support and lab-based experiences, as applicable) for internal customers (Field Sales Organization, field clinical specialists, sales associates, and distributors);
• Collaborate with regional sales, education, and marketing leaders to create personalized learning pathways that support adoption of the DePuy Synthes Spine Core portfolio and Enabling Technologies.
• Coach the sales team on clinical positioning and portfolio application (indications, workflow, procedural fit, and differentiated value) to support effective customer conversations.

Manager, Field Education & Sales Enablement – Core & Enabling Technologies

Financial Planning and Analysis

• Act as a primary FP&A business partner to enterprise or functional leaders, providing financial insights to support strategic and operational decision‑making.
• Lead annual operating plan, forecast, and long‑range planning processes for assigned enterprise functions or initiatives.
• Analyze financial performance versus plan, identify risks and opportunities, and support mitigation or growth actions in partnership with stakeholders.
• Develop and maintain financial models, business cases, and scenario analyses to support investment decisions and initiatives.
• Prepare clear, concise financial reporting and executive‑level materials for reviews, governance forums, and leadership presentations.
• Drive cost discipline, productivity, and continuous improvement initiatives across supported enterprise areas.
• Partner with Segment, Corporate, and Global FP&A teams to ensure alignment with enterprise financial processes, assumptions, and timelines.
• Identify opportunities to enhance financial processes, tools, and analytics to improve transparency and decision support.

Manager, FP&A, Enterprise BPs

Business Analyst

• Analyze operational, financial, and performance data to support decision ‑ making across E&PS, Global Real Estate , Facilities , and Corporate Operations.
• Support development and maintenance of dashboards, scorecards, and recurring management reports to track KPIs and operational outcomes.
• Assist in documenting, analyzing, and improving business processes to increase efficiency, reduce cost, and improve service delivery.
• Partner with internal stakeholders to gather requirements, coordinate initiatives, and support operational planning activities.
• Support governance activities, including meeting preparation, action tracking, and follow ‑ up on key operational initiatives.
• Contribute to project planning and execution, including timeline tracking, issue escalation, and risk identification.
• Prepare clear, concise presentations and written materials for leadership audiences.

Business Operations Analyst

Operations

• Owns US site level operational delivery for assigned sites
• Leads and coordinates local trial team activities in compliance with SOPs, other procedural documents, and applicable regulations.
• Leads local project planning activities to meet recruitment targets and to deliver high quality data on time and within study budget, including but not limited to: development of local trials specific procedures and tools, recruitment planning, contingency and risk management, and budget forecasting.
• Provides leadership oversight and mentoring support to other local operations managers assigned to the trial or program
• Shapes US trial operational strategy and integrates site insights into global feasibility and startup planning.
• Serves as the primary US operational interface to global trial leadership.
• Monitors country level operational KPIs and identifies systemic risks and mitigation strategies.
• Acts as escalation point for complex site contracting, operational, and recruitment issues.
• Represents US local operations at investigator and/or study coordinator site meetings and key governance forums.
• Acts as subject matter expert for assigned protocols and develops strong therapeutic knowledge to support roles and responsibilities.
• May represent Oncology Site Enablement on cross functional teams.
• Elevates US site insights to inform global decision-making and continuous improvement.

Lead Local Operations Manager – Solid Tumor Oncology

Analyst

• Own and manage a portfolio of customer accounts with full accountability for deduction resolution, DSI management, and overall account health
• Investigate, analyze, and resolve complex deductions, chargebacks, shortages, pricing discrepancies, and other claims
• Manage the lifecycle of DSIs, including identification, validation, escalation, and resolution in alignment with internal governance processes
• Maintain accurate account balances, including aged deductions, open credits, offsets, and unapplied cash
• Ensure timely resolution of items in line with departmental KPIs (e.g., aging, DSO, open deduction balances)
• Analyze deduction and DSI trends to identify systemic issues, leakage points, and process gaps
• Partner with Trade, Finance, Customer Service, Pricing, and other stakeholders to resolve issues and align on customer-specific strategies
• Identify and lead process improvement initiatives to reduce deductions and DSIs and improve operational efficiency
• Ensure all activities are executed in compliance with company policies, SOPs, and regulatory requirements (SOX, FDA, DEA, GMP as applicable)

Revenue Reconciliation Analyst

• Lead, coordinate and delegate all responsibilities to the internal sales office team to support all goals.
• Inbound and systematically process all local inventory from field return authorizations utilizing system mapping and verification accuracy.
• Partner with local field sales organization to deliver successful non-revenue activity completion through communication and visibility.
• Inventory put away, replenishment and expiry management of all sales office assets.
• Monitor day-to-day outbound metrics (OTS, OTC) and report to leadership at regular intervals.
• Drive strategic, technical, and tactical initiatives to improve efficiency and effectiveness across outbound operations.
• Collaborate across J&J E2E supply chain partners; Distribution Excellence, Planning, Transportation, Customer Service, Sales.
• Coordinating support for final mile support thru pick, pack and shipping tools.
• Benchmarking and implementing activities related to inventory par levels based on supply chain recommendations.
• Check and maintain appropriate inventory of on hand to support local sales territory as well as completing inventory transfers for disposition or redeployment as needed.
• Apply Lean initiatives to ensure continuous improvement by eliminating waste and improving bottom-line.
• Lead the local onsite team to provide best in class service to our key customer partners by providing single point of contact for PO collection, AR365 and resolution of pricing discrepancies or other customer needed solutions.
• Process warranty item returns and replacement, complete all necessary paperwork.
• Initiate and control all expired exchanges of inventory from national sales office retrograde location.
• Coordinate additional sales activities through use of National Loaner requests and returns.
• Coordinate on site team to order equipment for training activities using education logistics, tracking and facilitating receipt, as needed.
• Responsible for initiating and completing ongoing cycle counts and annual audits for all sales office inventory.
• Manage battery life cycles for all Bluetooth tags for Project Invisible and provide timely replacement of tags for FSO.
• Ongoing thorough inspection of instrument and implant sets to ensure quality standards and patient safety requirements are met.
• Maintain relationships with freight forwarder, receiving parties, and internal partners.
• Responsible for GDP (Good documentation practices) and adhering to SOPs.
• Coordinates all regulatory inspections and performs safety and quality audits.
• Adherence to training requirements, and health and safety regulations.
• Wear and implement all wearing of protective clothing and equipment as required.
• Implement schedule/policies/ and group guidelines.
• Lead and/or support projects as required.
• Flexible to other tasks as priorities shift.

Commercial Operations Site Lead

Sales

• Independently guide and assist surgeons in the operating room by providing expert clinical and technical support of orthopedic surgical cases
• Advance sales by serving as sole Company representative to provide direct customer support by attending surgeries and assuring that the proper equipment is available and functioning
• Troubleshoot and apply independent judgment to respond to physician needs; address customer requests; effectively handle hospital billing and create / close purchase orders
• Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions / service levels
• Prepare sales reports and documents as the need arises

Senior Clinical Sales Specialist – Orthopaedics, Spine

General

• The NA & GCSO Performance Center Senior Specialist supports and independently leads components of risk-based monitoring execution within the Performance Center (PC) for North America.
• The role performs complex monitoring reviews, identifies potential compliance gaps, documents defensible findings, and drives high-quality trend analysis across transactional and behavioral data.
• Contributes to knowledge sharing within the Monitoring & Trending team, including mentoring of peers, participation in team discussions, and capture of lessons learned and best practices.
• Support and coordinate execution of regionally assigned compliance training programs within North America IM, helping ensure trainings are delivered consistently, completed on time, and aligned with required curricula.

Senior Specialist – NA & GCSO Performance Center

Director

• Provide strategic leadership at the intersection of regulatory affairs, scientific engagement, and R&D technology enablement
• Partner closely with R&D, Quality, Scientific Affairs, and IT leaders to ensure technology-enabled regulatory strategies
• Own the R&D Technology strategy and roadmap supporting Regulatory Affairs and Scientific Affairs
• Serve as the primary technology liaison to Regulatory and Scientific Affairs leadership
• Lead modernization and simplification of Regulatory & Scientific Affairs technology landscapes
• Provide executive-level reporting on technology risks, roadmap progress, and investment outcomes

Director, Regulatory & Scientific Affairs

AI Engineer

• Lead the development and implementation of quality management frameworks across Supply Chain Technology systems, ensuring compliance, reliability, and performance
• Oversee digital quality programs, including system validation, testing, and continuous improvement initiatives aligned with business and regulatory requirements
• Drive the integration of AI and advanced analytics into quality systems to enhance monitoring, predictive insights, and process optimization
• Establish and monitor quality metrics, dashboards, and scorecards to evaluate system performance and identify opportunities for improvement
• Partner with cross-functional teams (IT, Supply Chain, Quality, Regulatory) to ensure alignment on quality standards and execution priorities
• Lead risk management activities, including assessment of system controls, mitigation strategies, and issue escalation processes
• Guide process improvement initiatives, leveraging methodologies such as Lean, Six Sigma, or continuous improvement practices
• Ensure adherence to regulatory and compliance standards, including auditing systems, interpreting regulations, and implementing required changes
• Manage and develop a team, providing coaching, performance feedback, and career development support
• Foster a culture of quality, innovation, and accountability aligned with organizational values and business goals.

Technology Manager, Quality Systems – AI Lead

IT Support

• Lead IT financial management activities, including annual budgeting, rolling forecasts, long-range planning, and variance analysis across IT portfolios
• Establish and maintain financial governance, controls, and reporting processes to ensure transparency, compliance, and accountability for IT spend
• Partner with IT and business leaders to evaluate technology investments, business cases, and total cost of ownership to support strategic decision-making
• Drive cost optimization initiatives, including vendor management, demand management, and financial performance tracking of IT services
• Oversee chargeback/showback models and financial allocation methodologies to align IT costs with business value
• Provide regular financial insights, dashboards, and executive-level reporting to the CIO and senior leadership
• Lead, coach, and develop a team of IT finance professionals, fostering a culture of accountability, collaboration, and continuous improvement

Senior Manager, IT Financial Management

• Ensure effective management of resources to meet customer needs.
• Manage and coordinate Demand and Access resources tailored to specific facility needs.
• Create facility level cost-benefit analysis for resource allocation.
• Collaborate across MedTech Surgery to meet facility requirements.
• Examine contract issues and make recommendations based on financial analysis.
• Utilize business insight tools for identifying growth opportunities.
• Manage a team of sales representatives and conduct field visits.
• Coach sales representatives in achieving development plans.
• Recruit and hire qualified sales associates for territories.
• Lead sales processes in a compliant and persuasive manner.
• Handle customer product inquiries and objections effectively.
• Maintain knowledge of surgical product applications and coach accordingly.

Regional Sales Manager

Program Manager

• Responsible for deploying and executing standardized processes across strategic collaborations and external manufacturing sites to support service delivery and financial objectives.
• This role leads a small team of professionals serving as process owners across governance, financial processes, scorecard deployment, and operational reporting.
• Execute claims and reverse claims processes, ensuring accuracy, documentation, and timely closure.
• Coordinate payments, purchase orders, and vendor setup (JDE, Ariba) in compliance with financial policies.
• Track cost improvement program (CIP) commitments and support delivery monitoring.
• Support inventory (SLOB) adjustments and assist in capex and expense tracking.
• Support adoption of digital tools (e.g., Power BI, Control Tower) to enhance reporting and visibility.
• Maintain and execute key business processes (e.g., Appian workflows).
• Develop and maintain scorecards and standardized reports to increase transparency.
• Manage activities to shape EM strategy & governance.
• Coordinate governance forums and track follow-up actions.
• Maintain EM training curriculum and ensure ongoing compliance alignment.
• Oversight of Cilag-Global Entrepreneur Governance.
• Accountable for ensuring finished good product flow from External Manufacturing Sites through external sterilization into Distribution Center.
• Drive improved reporting visibility and reduction of manual effort.
• Enable effective coordination across internal and external stakeholders.

Manufacturing Program Manager

Clinical Specialist

• Provide expert clinical product and technical assistance and training to EP/IC physicians and staff on the effective use of AcuNav™ and SOUNDSTAR™ catheters in EP and IC procedures.
• Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO® System and appropriate software modules including CARTOSOUND™, CARTOMERGE™ and the Stockert RF generator) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals.
• Educate customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training.
• Shares best practices to increase value for customers.
• Use consultative selling techniques to identify potential sales opportunities within the account.
• Create awareness of electrophysiology solutions and facilitates Territory Sales Manager (TM) contact with the key decision makers to drive incremental business.
• Maximize customer case support capability through proper planning and scheduling techniques.
• Drive collaboration and maintains consistent, open lines of communication across the assigned responsibilities with internal partners including regional teams/Pods (i.e. TMs, EP CAS and other ULS CAS), as well as support personnel (i.e. Marketing, FSE, RBD).
• Drive collaboration and maintain consistent, open lines of communication with external partners.
• Develop and share best practices with US Field Sales and Service colleagues and internal partners and develop and grow mutually beneficial customer relationships within and beyond the EP/IC lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
• Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information.
• Prioritize and appropriately respond to requests in a high stress environment and maintain composure and problem-solving focus during stressful interactions.
• Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during session.
• Provide mentoring for new electrophysiology commercial team members as requested.
• Perform other duties assigned as needed.