Revenue Reconciliation Analyst

Johnson & Johnson

Revenue Reconciliation Analyst managing customer accounts for Johnson & Johnson. Responsibilities include resolving deductions and improving operational efficiency in compliance with regulations.

Posted 6/30/2026full-timeSomerset • Kentucky, New Jersey • 🇺🇸 United StatesJuniorMid-Level💰 $65,000 - $104,650 per yearWebsite

About the role

Key responsibilities & impact

Own and manage a portfolio of customer accounts with full accountability for deduction resolution, DSI management, and overall account health
Investigate, analyze, and resolve complex deductions, chargebacks, shortages, pricing discrepancies, and other claims
Manage the lifecycle of DSIs, including identification, validation, escalation, and resolution in alignment with internal governance processes
Maintain accurate account balances, including aged deductions, open credits, offsets, and unapplied cash
Ensure timely resolution of items in line with departmental KPIs (e.g., aging, DSO, open deduction balances)
Analyze deduction and DSI trends to identify systemic issues, leakage points, and process gaps
Partner with Trade, Finance, Customer Service, Pricing, and other stakeholders to resolve issues and align on customer-specific strategies
Identify and lead process improvement initiatives to reduce deductions and DSIs and improve operational efficiency
Ensure all activities are executed in compliance with company policies, SOPs, and regulatory requirements (SOX, FDA, DEA, GMP as applicable)

Requirements

What you’ll need

Bachelor’s degree (Finance, Business, or Supply Chain preferred)
2+ years of experience in revenue reconciliation, deduction management, accounts receivable, or related field
Proficiency in MS Excel (e.g., pivot tables, XLOOKUP/VLOOKUP, data analysis), Word, and PowerPoint
Digital and data-driven mindset, with ability to leverage tools and emerging technologies to drive business outcomes
Proven analytical and problem-solving skills with ability to manage complex issues
Strong collaboration skills and ability to influence without authority
Strong communication and stakeholder management skills
Ability to work independently, prioritize workload, and manage multiple priorities.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Deduction ResolutionDSI ManagementFinancial AnalysisAccount BalancingKPI Management

Soft Skills

Analytical SkillsProblem-SolvingCollaborationCommunicationStakeholder Management