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Business Operations Analyst
Johnson & JohnsonBusiness Operations Analyst role at Johnson & Johnson analyzing operational data and improving processes. Collaborating with stakeholders and supporting governance, reporting, and performance management activities.
Posted 6/30/2026full-timeRaynham • Florida, Massachusetts, New Jersey, Pennsylvania • 🇺🇸 United StatesJuniorMid-Level💰 $79,000 - $142,000 per yearWebsite
About the role
Key responsibilities & impact- Analyze operational, financial, and performance data to support decision ‑ making across E&PS, Global Real Estate , Facilities , and Corporate Operations.
- Support development and maintenance of dashboards, scorecards, and recurring management reports to track KPIs and operational outcomes.
- Assist in documenting, analyzing, and improving business processes to increase efficiency, reduce cost, and improve service delivery.
- Partner with internal stakeholders to gather requirements, coordinate initiatives, and support operational planning activities.
- Support governance activities, including meeting preparation, action tracking, and follow ‑ up on key operational initiatives.
- Contribute to project planning and execution, including timeline tracking, issue escalation, and risk identification.
- Prepare clear, concise presentations and written materials for leadership audiences.
Requirements
What you’ll need- Education: Bachelor’s degree required (Business Administration, Operations, Finance, Analytics, or related field).
- 2-4 years of relevant work experience in business operations, analytics, consulting, or a related role preferred.
- Strong analytical skills with the ability to interpret data and translate insights into action.
- Proficiency with Microsoft Excel and PowerPoint; experience building reports and presentations.
- Ability to manage multiple tasks and priorities in a fast ‑ paced , matrixed environment.
- Demonstrated attention to detail and commitment to data accuracy and quality.
- Preferred: Experience supporting enterprise operations, facilities, real estate, or shared services organizations.
- Familiarity with process improvement methodologies (Lean, Six Sigma, or similar).
- Experience working with dashboards, KPIs, or business intelligence tools.
- Exposure to project management practices or tools.
- Ability to work effectively with cross ‑ functional and global teams.
- Strong written and verbal communication skills.
Benefits
Comp & perks- Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
- Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period10 days
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data AnalysisBusiness Process ImprovementKPI TrackingReport BuildingPresentation Development
Soft Skills
Attention to DetailCommunication SkillsAbility to Manage Multiple TasksCollaboration with Cross-Functional Teams