Johnson Controls

Designer

• The primary role of the Fire Alarm Designer is to design fire alarm systems for Johnson Controls projects.
• Acting as a design lead on large complex multi-faceted projects and directing other members of the design team supporting these projects
• Organizes and plans own workload, helps to direct workload of less experienced design team members, and additionally works with other design teams when required.
• Facilitates reviews of initial designs of medium complexity to provide value engineered/code compliant solutions where required.
• Coordinates with CAD Support Technicians to prepare fully detailed technical submissions with complete detailed schematics and drawings to meet design criteria.
• Oversees CAD Support Technicians in the preparation of project submissions for medium complexity systems including: system operation, drawings, and calculations.
• Completes detailed calculations to verify system design meets code and standard requirements.
• Participates in pre/post project design meeting and attends customer/site coordination meetings, as applicable.
• Develops bill of materials to facilitate construction.
• Examines completed submissions in conjunction with CAD Support Technician for equipment application, equipment compatibility, and compliance with specifications and scope.
• Provides support to Project Managers when orders have been received to assist in maintaining and/or improving project margins.

Fire Alarm Designer – Midwest

Sales

• The Strategic Accounts Sales Support Specialist plays a critical role in supporting our Strategic Account Managers and sales teams by driving operational excellence, ensuring accurate quoting and booking processes, and enhancing customer satisfaction.
• This role is responsible for managing pre-sales activities, booking coordination, forecasting support, and dispute resolution, while maintaining strong internal and external relationships.
• Pre-Sales Support: Maintain and update Smartsheet with current project details including naming conventions, assignments, and status.
• Review customer requests for completeness and follow up on missing documentation or drawings.
• Create and manage opportunities in Salesforce.
• Initiate Salesforce cases for Global Center of Excellence (GCoE) and site surveys.
• Generate timely and accurate quotes and estimates for assigned accounts, including change orders.
• Participate in internal and external meetings to ensure quoting accuracy.
• Assist in collecting required customer documentation.
• Booking Coordination: Obtain customer approvals or purchase orders and follow up as necessary.
• Review and create Compass estimates. Secure internal approvals and resolve booking holds.
• Attend meetings to ensure smooth and accurate booking processes.
• Sales Forecasting: Maintain updated opportunities in Salesforce to support accurate forecasting.
• Collaborate with Strategic Account Managers to support forecasting efforts.
• Billing Dispute Resolution: Address and resolve billing disputes efficiently to maintain customer satisfaction.
• Customer Engagement: Conduct monthly reviews with customer contracting teams and internal stakeholders to discuss renewals, issues, and updates.
• Support Strategic Account Managers in preparing quarterly customer reviews.
• Internal Collaboration: Align with transactional teams to support reporting, process improvements, contract modifications, inspection scheduling, and billing resolution.
• Provide backup support for the Sales Support Case Queue and additional accounts as needed.

Sales Support, Strategic Accounts

• Drive the engineering and execution behind innovative HVAC solutions at Johnson Controls
• Coordinate engineering design and order processing for both standard and highly customized customer HVAC orders, ensuring accuracy, efficiency, and responsiveness from concept through delivery
• Support design updates and process improvements for legacy HVAC products, helping extend performance and value across the portfolio
• Provides frequent, significant support to other teams and suppliers
• Develops innovative designs and solutions for custom orders based on customer specific requirements
• Accurately and quickly processes customer orders by designing new components and bills of materials
• Takes ownership of design and part selection of multiple JCI products and becomes the subject matter expert in them
• Executes design improvements to optimize manufacturability and increase product quality
• Defines and/or interprets electrical wiring and control requirements for products
• Defines and performs product prototype building and evaluation
• Calculates product cost working with Corporate standards
• Assists product launch with field installation evaluation
• Collaborates with production to build prototype and mockup products

Senior Electrical Designer

Pre-sales Engineer

• Verify the assumptions made during Solution Design, Estimation and Scope of Work assigned for projects, collaborating closely with sales and operations teams.
• Interpret engineering drawings and specifications to develop and provide designs in compliance with contract drawing, site coordination, and site installation requirements.
• Provide technical risk analysis for complete solutions.
• Participate in transition meetings with operations team to ensure project scope, objectives, timeline and customer requirements are properly addressed.
• Perform on-site data collection at customer facilities.
• Support post-contract design review.
• Engage with vendors, sub-contractors, global products and service providers to communicate requirements, assess and validate quotes, negotiate and obtain competitive offers and finalize solutions.
• Develop comprehensive techno-commercial proposals and related documents for finalization and presentation to clients.
• Facilitate prompt responses by providing timely selections, specifications, sequences, drawings and document reviews as needed.
• Identify best in class engineering practices and facilitate propagation of these practices throughout the business.
• Coordinate with Post Sales Engineering teams to oversee the submission of drawings and related documents to customers after the sale.
• Enforce and adhere to QA/QC policies, procedures and practices.
• Work closely with team leaders to manage backlog execution, schedule and forecast execution of projects.
• Assist Strategic Account Managers in preparing bid responses and functional specifications.
• Support Strategic Accounts Sales and Business Operations team members in preparation of project cost estimates.
• Audit installed systems to ensure proper products revision control and customer support.
• Aid in the evaluation and beta testing of new systems and subsystems to meet all possible requirements.
• Help in the planning, setup, and support of National Accounts product demonstrations, industry shows and exhibitions.

HVAC Controls Pre Sales Engineer

Account Manager

• Identify and develop new business opportunities within the data center market.
• Manage the full sales cycle from prospecting to closing deals.
• Build and maintain strong relationships with key decision-makers at hyperscale and colocation providers.
• Present and demonstrate Johnson Controls’ fire solutions and systems.
• Collaborate with internal teams (Product Management, Engineering, Operations) to ensure customer requirements are met.
• Prepare proposals, respond to RFPs, and negotiate contracts.
• Achieve or exceed assigned sales targets and KPIs.

Senior Strategic Account Manager, Data Center - Fire

Application Engineer

• Support the sale of Chiller products through the JCI HVAC System Branches and JCI sales/marketing personnel in export markets
• Provide pre-sale technical support and answer system level product application inquiries
• Generate special quotations and support order execution via interactions with the Order Management and Contract Engineering teams
• Communicate and integrate with Chiller Solutions product team activities to track new product development and acquire/retain knowledge of all assigned products

Senior Application Engineer

• Support the sale of Chiller products through the JCI HVAC System Branches as well as JCI sales/marketing personnel in export markets
• Provide pre-sale technical support
• Answer system level product application inquiries
• Generate special quotations
• Support order execution via interactions with the Order Management and Contract Engineering teams
• Communicate and integrate with Chiller Solutions product team activities
• Track new product development and acquire/retain knowledge of all assigned products
• Daily interaction with field sales personnel providing guidance on the application and installation of assigned Chiller Solutions equipment in HVAC systems
• Participate in the development of tools and documentation to support field sales as well as automate processes
• Be proficient in the use of in-house engineering systems and documentation to respond to inquiries for product details
• Continuously evaluate emerging technologies and industry trends to recommend innovative solutions for chiller systems
• Design and customize chiller systems tailored to data center environments
• Assist and counsel sales personnel in resolving equipment/job/code challenges
• Effectively communicate and follow up with sales personnel, design engineers, and product management teams

Staff Application Engineer – Hybrid

Engineer

• The HVAC Equipment Complex Projects Engineer is part of our Building Solutions North America business at Johnson Controls.
• Join our team of Engineers designing larger, more complex HVAC Equipment projects for our customers throughout the U.S.
• You will support complex equipment projects and ensure they are completed accurately, on-time, within the scope of the contract and in alignment with customer expectations.
• Work with the sales team and project management to maintain an effective balance between data center customer satisfaction and project financial results.
• Manage project Profit and Loss (P&L) and customer satisfaction for all projects assigned.
• Work closely with various branch administrations to manage backlog execution, schedule, and forecast the execution of projects up to two years in advance.
• Actively manage project turnover process between equipment sales and equipment order execution.
• Interpret engineering drawings and specifications to develop and provide engineered equipment submittals in compliance with contract drawing, site coordination, and site installation requirements.
• Follows standardized submittal generation guidelines for preparation and processing of engineering submittals.
• Evaluate the contractual scope of supply and the impact of client-issued bulletins, field directives, and/or scheduling changes.
• Coordinate with other project team members to ensure cross scope items are identified, assigned, and correctly managed to ensure project success and customer satisfaction.
• Perform associated cost estimates, prepares proposals, and works with sales in negotiating final settlement price and customer acceptance resulting from scope of supply changes/change orders.
• Coordinate the factory equipment order process to ensure technical and commercial compliance with contract documents.
• Generate technical content of Purchase Orders for field purchased materials and equipment.
• Select, order, and track the delivery of materials and equipment for assigned projects.
• Coordinate with logistics to meet factory and project schedule requirements and reviews the equipment order status reports as needed.

Equipment Complex Project Engineer II

Operations

• Responsible for the execution of an Operations & Maintenance (O&M) operation contract(s) site.
• Supervise the staff assigned to mechanical operations, programming, monitoring, alarm response or other contracted activities.
• Communicate with client and O&M team on all issues concerning execution of the contract.
• Responsible for hiring, training and scheduling the staff needed to fulfill O&M contractual obligations.
• Responsible for programming and monitoring alarm responses and mechanical operations.

Operations & Maintenance Supervisor

• Develop and implement control strategy plans for HVAC/R Wholesale accounts
• Build and maintain strong relationships with Wholesale customers
• Identify and pursue new business opportunities within the HVAC/R Wholesale channel
• Work with many different roles within the customers organization, including executive leadership, engineering, product management, procurement, and sourcing
• Achieve and exceed sales targets
• Provide technical support and guidance to Wholesale customers
• Stay up to date on industry trends and technologies
• Understand Wholesale customer needs and requirements
• Provide exceptional customer service and support
• Address customer concerns and resolve issues effectively
• Forecast sales and manage opportunities
• Develop and manage account plans

Channel Account Manager – HVAC

Clinical Operations

• Facility management of a newly constructed electric vehicle battery manufacturing plant
• Manage hard services of MEP equipment within the facility
• Ensure seamless environment for uninterrupted manufacturing
• Oversee operational performance across both day and night shifts
• Manage supervisors and staff, including hiring and performance evaluations
• Provide technical and management guidance to the team

Operations & Maintenance Site Operations Manager

Systems Engineer

• Responsible for hardware designs and software programming for HVAC control systems
• Provides detailed information and submittals to communicate design and operation
• Responds to basic warranty calls
• Selects hardware designs from standard design library
• Performs software programming using established standards
• Coordinates creation of necessary drawings and equipment schedules
• Selects, orders, and tracks delivery of materials
• Assists in loading and commissioning system controllers
• Validates complete system functionality and troubleshoots problems
• Gathers field changes and creates as-built drawings

Controls Systems Designer

• Responsible for the creation of fire alarm design drawings
• Tracking submittals and approvals
• Work as a team player to technically support our sales team, technicians, CAD drafters, and project managers
• Understand customer needs in making day-to-day decisions
• Occasionally take action on changes in customer requirements

Fire Alarm Designer

• The primary role of the Fire Alarm Designer is to design fire alarm systems for Johnson Controls projects.
• Acting as a design lead on large complex multi-faceted projects and directing other members of the design team supporting these projects.
• Organizes and plans own workload, helps to direct workload of less experienced design team members, and additionally works with other design teams when required.
• Facilitates reviews of initial designs of medium complexity to provide value engineered/code compliant solutions where required.
• Coordinates with CAD Support Technicians to prepare fully detailed technical submissions with complete detailed schematics and drawings to meet design criteria.
• Oversees CAD Support Technicians in the preparation of project submissions for medium complexity systems including: system operation, drawings, and calculations.
• Completes detailed calculations to verify system design meets code and standard requirements.
• Participates in pre/post project design meeting and attends customer/site coordination meetings, as applicable.
• Develops bill of materials to facilitate construction.
• Examines completed submissions in conjunction with CAD Support Technician for equipment application, equipment compatibility, and compliance with specifications and scope.
• Provides support to Project Managers when orders have been received to assist in maintaining and/or improving project margins.

Security Engineer

• Support the dedicated ESS (Enterprise Security Solutions) team within Johnson Controls Security Solutions and other Business Units as required.
• Provide remote diagnostic and technical reporting/support for customers, Johnson Controls technicians and authorized contractors.
• Maintain customer Security and possibly network equipment to meet compliance standards for their industry.
• Objectively and proactively work on Remote Projects and Service Request.
• Completes programming assignments within assigned hours, in a manner that reduces emergency calls and results in achieving the goal of zero call backs.
• Assists with the start-up of new equipment or system installation and adjusts as needed to ensure the system is operational.
• Performs work assignments in a safe manner and within specified cost limits.
• Keeps up-to-date of changes and new developments in products and technology.
• Services CCTV and Access control security systems.
• Create detailed documentation/incident reporting of troubleshooting and diagnosis of customer equipment.
• Deliver routine and on time reporting to the customer regarding their system, status, health and compliance status.
• When needed pre-stage system before deployment and configure to system specifications
• Perform other custom support functions as stated in customer contracts as it relates to compliance or their security equipment.

Fire Alarm Designer – Midwest

Sales Support, Strategic Accounts

Senior Electrical Designer

HVAC Controls Pre Sales Engineer

Senior Strategic Account Manager, Data Center - Fire

Senior Application Engineer

Staff Application Engineer – Hybrid

Equipment Complex Project Engineer II

Operations & Maintenance Supervisor

Channel Account Manager – HVAC

Operations & Maintenance Site Operations Manager

Controls Systems Designer

Fire Alarm Designer

Fire Alarm Designer

Security Operations Technician 3