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Retail Security Systems Technician
Johnson ControlsInstallation and Service Technician installing and repairing Inventory Control and Video equipment for retail environments. Focusing on technical accuracy and customer collaboration for effective service outcomes.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in electronics and networking fundamentals, with experience in installing and servicing IP cameras and DVR/NVR systems. Strong communication skills and the ability to work independently or collaboratively in a team environment are essential for effective customer service and support.
Highest-signal resume keywords
EL 06 LicenseElectronics ProficiencyNetworking FundamentalsIP Camera InstallationDVR/NVR System Servicing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Electronics ProficiencyNetworking FundamentalsIP Camera InstallationDVR/NVR System ServicingParts Inventory ManagementService Call ResponseEquipment TrainingRecord KeepingPhysical Equipment HandlingMS Office Proficiency
Soft Skills
Strong Communication SkillsTeam CollaborationAdaptabilityWork Ethic
Certifications & Qualifications
Networking Certification
Industry Keywords
Inventory Control EquipmentVideo EquipmentCustomer SatisfactionService OpportunitiesField Work Safety
About the role
Key responsibilities & impact- Install and repair Inventory Control and Video equipment in retail environments
- Respond to service calls efficiently and maintain accurate records of work performed
- Work directly with customers and team members to resolve issues promptly and provide equipment training
- Maintain an accurate parts inventory to support first-time fixes and efficient service delivery
- Report customer satisfaction updates and any service or sales opportunities identified during visits to management
- Support safe, effective field work while representing Johnson Controls professionally at customer sites
Requirements
What you’ll need- Possession of an EL 06 License
- Proficiency in electronics and networking fundamentals
- Strong written and oral communication skills
- Proficiency in MS Office and basic PC skills
- Ability to work independently and collaboratively in a team environment
- Physical ability to carry and move equipment up to 70 lbs and work in challenging positions such as climbing ladders or working within ducts
- Nice to Have: Networking certification
- Experience installing or servicing IP cameras and DVR/NVR systems
- Adaptability to industry changes and a strong work ethic
Benefits
Comp & perks- 401K
- medical, dental, and vision care, available from day one
- Paid vacation, holidays, and sick time
- Extensive product and on-the-job/cross-training opportunities
- An encouraging and collaborative team environment
- A commitment to safety through our Zero Harm policy
- Employee discount programs through The Loop by Perk Spot