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Administration

• Processes, keyboards, and maintains records relating to the lawful commitment and release of individuals in custody assigned to the supervision of the Department through a review of Masterfile documentation, legal records, and sentencing imposed by the courts.
• Serves as working supervisor.
• Serves as institutional liaison with the Prisoner Review Board.
• Serves as liaison between the facility, Judges, States Attorney’s, Corrections Legal staff, Attorney General’s Office, Information Services, Chief Record Office, County Jails, and family members of individuals in custody.
• Responds to requests for clarification from individuals in custody regarding sentence calculations.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Office Administrator III – Records Office

Software Engineer

• Responsible for documentation compliance oversight of improvements funded with the Motor Fuel Tax (MFT), Township Bridge Program, and federal and other special funds.
• Provides assistance to local public agencies (LPAs) in the proper documentation of improvements funded with the revenue streams provided by the department.
• Educates the LPAs on changing statutes, policies, regulations, and programs.
• Monitors projects for compliance with administrative policies, state statutes, federal regulations, and procedures for the district local public agencies (LPAs).
• Reviews resolutions, maintenance programs, engineering agreements and payments, contract awards, contract changes, contract payments, invoices, bank records, closeout summaries, and other documentation as required.
• Maintains the system for tracking compliance reviews of receipts and disbursements of state and federal funds.
• Coordinates policy and procedure changes and new programs with the Field Engineers, Office Technicians, and LPAs.
• Monitors corrective action required by the Bureau of Local Roads and Streets and aids in resolving problem areas.

Documentation Compliance Reviewer – Engineering Technician IV

Auditor

• Performs complex, technical, financial, and integrity reviews of local public agency (LPA) MFT programs for compliance to the Illinois Highway Code and department policies.
• Formulates MFT audit plans and develops new and existing procedures.
• Compiles and analyzes data; prepares reports summarizing work performed, detailing findings and discrepancies, and developing recommendations for correcting deficiencies.
• Conducts entrance and exit conferences with LPAs as required.
• Serves as the lead auditor for assigned audit teams, leading performance of audits statewide to meet Generally Accepted Government Auditing Standards (GAGAS).

Program Integrity Auditor II

• Plan, develop, implement, and manage all processes associated with the statewide operations in Quality Control, Compliance Investigation, and Continuous Quality Improvement for early childhood programs.
• Represents the Chief Quality and Safety Office (CQSO) before other state agencies and governmental entities, private and public organizations, providers, and other community and professional groups.
• Discuss issues and develop plans related to quality standards and explain and interpret Department policies, programs, and objectives.
• Directs the establishment, formulation, interpretation, and implementation that governs compliance investigative activities of all licensed and unlicensed day care complaints.
• Develops and implements a statewide plan that conducts assessments, supports, and provides technical assistance to licensed child care providers that leads to continuous improvements and best practice.
• Plans, develops, and prepares the budget for the area of oversight for the CQSO.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Director of Quality Improvement – Senior Public Service Administrator

Engineer

• Oversees the technical aspects of project report and plan preparation to ensure the proper design of various roadway improvement projects.
• Prepares accurate Computer Aided Drafting and Design (CADD) drawings, project reports and contract plans that meet required standards and specifications within the prescribed timeframe.
• Assembles plans in the specified manner to ensure the completeness of plan sets, the proper quantity scheduling and application of standards.
• Instructs other staff members on drafting techniques, project report and plan preparation, and department procedures.
• Prepares various exhibits to be used for project coordination with outside agencies, public meetings, etc.
• Performs duties in compliance with departmental safety rules.
• Performs all duties in a manner conducive to the fair and equitable treatment of all employees.
• Performs other duties as assigned.

Senior Squad Technician – Engineer Technician IV

• Serves as the Director of Safety for the Illinois Department of Early Childhood (IDEC).
• Serves as a full line supervisor.
• Directs the establishment, formulation, interpretation, and implementation that governs the background check unit.
• Develops quality assurance processes to ensure adequate review of safety processes and procedures.
• Represents the CQSO before other state agencies and governmental entities, private and public organizations, providers, and other community and professional groups to discuss issues and develop plans related to health and safety, and to explain and interpret IDEC policies, programs, and objectives.
• Plans, develops, and prepares the budget for area of oversight for the CQSO.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Director of Safety – Senior Public Service Administrator

Civil Engineer

• Development, implementation, and interpretation of geometric design and engineering policies for highways construction
• Managing the content and publishing revisions for the Bureau of Design and Environment (BDE) Manual
• Maintain an effective liaison with district, central, and federal offices for policy input and resolution of problems
• Develop policies and procedures for conducting Phase I studies
• Monitor, evaluate, and recommend actions on changes in regulations and publications concerning design of highways

Engineering Policy Unit Chief – Civil Engineer VI

Accounting Manager

• Balances and maintains accounting reports and files for the Direct Deposit System
• Performs all complex tasks associated with direct deposit, including scheduling of computer runs and verifying accuracy of computer outputs
• Corresponds with lead banks, agencies, state employees, state retirees, and vendor payees on matters relating to direct deposit
• Records rejected or returned (Electronic Funds Transfer) EFT items and changes notices
• Returns item listings to Retirement Systems and State agencies
• Schedules return for processing
• Schedules and balances reconciliation runs in order to produce a paper warrant from an EFT return
• Schedules pre-note tape input for processing
• Schedules and verifies retiree earning statements
• Balances and maintains direct deposit accounting reports from different warrant systems and balances the corresponding totals to the EFT reports
• Prepares reports to accompany lead banks warrants
• Maintains PC (Petty Cash) logs for sent, accepted and rejected direct deposit
• Maintains Direct Deposit authorization and pre-note files
• Maintains a databse for all vendor enrolees
• Receives and screens phone requests of interested State vendors for participation in the Commercial EFT program and determines vendor eligibility for the program
• Sends enrollment forms to qualifying vendors
• Receives completed enrollment forms and verifies information
• Enters approved vendor enrollment information into the ET (Electronic Transfer) system creating pre-notes and establishing direct deposit
• Balances and maintains various SAMS (State Accounting Management System)/ET (Electronic Transfer) reports
• Instructs I/O support to release electronic payment files to lead banks
• Verifies correctness of files sent
• Processes returned items and contacts vendors regarding problems
• Assists State agencies, Retirement Systems, vendor payees, individual state employees and retirees with direct deposit related problems
• Corresponds with individual and lead banks regarding direct deposit problems, i.e. closed accounts, incorrect account numbers, posting status, etc.
• Corresponds with lead banks and retirement systems regarding disposal of direct deposit payments made to deceased retirees
• Receives, sorts, and processes the daily mail, files the daily reports, scans all documents that produce a change or addition to the authorization file, assists vendors with navigating the Comptroller's website

Accounting Specialist – Electronic Commerce

• Serves as the Director of Program Incubation and Start-Up for IDEC.
• Serves as a full line supervisor.
• Directs the establishment, formulation, interpretation, and implementation that governs child care license-exempt programs.
• Develops quality assurance processes designed to support the growth and development of new child care programs, particularly startups.
• Represents the CQSO and/or Secretary before other state agencies and governmental entities, private and public organizations, and other community and professional groups to discuss issues and develop plans related to child care business incubation and to explain and interpret agency policies, programs, and objectives.
• Plans, develops, and prepares the budget for area of oversight for the CQSO.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Director of Program Incubation and Start-Up – Senior Public Service Administrator

Customer Support

• Receives structured classroom and on-the-job training involving various facets of the Customer Services Bureau’s programs and operations relative to the processing of all types of taxes.
• Receives and completes assignments of a routine and progressively more involved nature in specific phases of the tax examining process in accordance with established rules, policies, and procedures, including but not limited to the review and examination of all types of taxes to verify that all necessary data has been entered on returns and the validity of deductions taken.
• Confers with taxpayers through written and verbal communications.
• Receives a combination of classroom and on-the-job training relative to tax laws administered by IDOR, rules and regulations, tax forms, research methods and procedures, communication skills, system applications and computer usage/concepts.
• Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.

Customer Service Specialist Trainee – Revenue Tax Specialist

• Reviews, analyzes and adjusts routine and highly technical original and amended tax returns, schedules, and supporting documentation
• Performs research on various source documents to provide information, guidance and assistance to Illinois and out-of-state taxpayers and/or their representatives
• Initiates correspondence to taxpayers and/or their representatives on status of accounts
• Approves or denies progressively difficult reasonable cause requests based on procedural and statutory guidelines

Customer Service Specialist I – Revenue Tax Specialist I

Manager

• Organizes and maintains the department’s physical collection of internal departmental policies, procedures, manuals, and specifications’ as well as externally published books, standards, audio-visual resources, journals, newsletters, etc.
• Uses computerized national and worldwide networking and research systems to catalog items and review bibliographic records.
• Maintains spreadsheets of publications received; weeds out the periodical collection (journals and newsletters); and periodically shelf-reads the physical collection to return misplaced items to the proper location.
• Reviews the collection to determine latest edition for each series and acquires publications as needed to maintain the current version of each technical publication.
• Serves as the liaison with department personnel regarding existing and new resources and coordinates acquisitions to minimize redundancy and excessive spending throughout the department.
• Maintains the inventory list of the library collection and completes the annual inventory review.
• Performs duties in compliance with departmental safety rules.
• Performs all duties in a manner conducive to the fair and equitable treatment of all employees.

Library Collection Coordinator – Technical Manager III

• Serve as a dedicated advocate for youth in detention by building trust, addressing concerns, and promoting systemic improvements that support the rights, well-being, and dignity of justice-involved youth.
• Monitor and support compliance with established standards in county-operated juvenile detention centers through direct observation, collaboration, and technical assistance to ensure safe, lawful, and youth-centered detention practices.
• Develop and deliver clear, accurate, and timely reports that document detention center conditions, youth concerns, and policy recommendations, ensuring transparency and accountability across all levels of oversight.
• Advise on juvenile justice policy by developing recommendations, coordinating stakeholder communication, and leading research efforts to inform best practices and improve detention standards across regional facilities.

Regional Detention Administrator

Journalist

• Records verbatim testimony including the questions, answers, and objections of speakers at Commission hearings, court proceedings, appealed cases and review and advisory board meetings in connection with application of laws and regulations of the ICC.
• Complies with all applicable statues, administrative orders, court rules, and regulations.
• Prepares and certifies complete transcriptions of evidence and testimony taken for inclusion in legal filings and records in a timely manner.
• Provides copies upon request to all parties involved.
• Transcribes stenographic notes via computer-aided transcription (CAT) for completion of a transcript of court proceedings, recorded material on a computer, or assigns notes to others for transcribing.
• Inserts supplemental material at proper appropriate places in transcript in accordance with notations made in the records of proceedings.
• Keeps a monthly report of all transcripts on order and files original reports as directed.
• Emails transcripts, faxes documents, prepares mailings and filings of case-related electronic and paper records.
• Receives and responds to telephone inquiries, mail, email, or other correspondence regarding case information.
• Exchanges information with appropriate jurisdictions and parties.
• Travels to hearing sites throughout the state as operational need dictate.

Court Reporter

• Responsible for the structural analysis and design of routine to extremely complex bridge standards projects
• Conducting special investigations concerning design specifications, design concepts, and construction procedures
• Develops routine to extremely complex structural standards which incorporate current methods and technology
• Produces design computations utilized in the preparation of structural plans
• Aids in the updating of design policy documents including the Bridge Manual, Culvert Manual, Design Guides, and All Bridge Design Memoranda
• Reviews and recommends approval/disapproval of proprietary products for qualified product lists in Illinois
• Performs duties in compliance with departmental safety rules
• Performs all duties in a manner conducive to the fair and equitable treatment of all employees
• Performs other duties as assigned