Jobs2web

Director of Quality Improvement – Senior Public Service Administrator

Jobs2web

full-time

Posted on:

Location Type: Office

Location: Chicago • Illinois • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $114,000 - $132,000 per year

Job Level

Senior

About the role

  • Plan, develop, implement, and manage all processes associated with the statewide operations in Quality Control, Compliance Investigation, and Continuous Quality Improvement for early childhood programs.
  • Represents the Chief Quality and Safety Office (CQSO) before other state agencies and governmental entities, private and public organizations, providers, and other community and professional groups.
  • Discuss issues and develop plans related to quality standards and explain and interpret Department policies, programs, and objectives.
  • Directs the establishment, formulation, interpretation, and implementation that governs compliance investigative activities of all licensed and unlicensed day care complaints.
  • Develops and implements a statewide plan that conducts assessments, supports, and provides technical assistance to licensed child care providers that leads to continuous improvements and best practice.
  • Plans, develops, and prepares the budget for the area of oversight for the CQSO.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Requirements

  • Requires knowledge, skill and mental development equivalent to completion of four (4) years of college with coursework in early childhood education, child development, or a closely related field.
  • Requires four (4) years of progressively responsible administrative experience in a public or business organization.
  • Requires four (4) years of professional experience conducting program monitoring in the area of early childhood or child welfare.
  • Three (3) years of professional experience evaluating program and personnel performance in a public or private organization.
  • Three (3) years of experience supervising four (4) or more professional staff in a public or private organization.
  • Three (3) years of professional experience in the development and implementation of regulations, policies and procedures.
  • Three (3) years of professional experience in supporting continuous quality improvement (CQI) coaching or a similar practice.
  • Three (3) years of professional experience conducting quality review in early childhood care.
  • Requires a criminal history check through the Illinois State Police.
  • Requires the ability to use agency-supplied equipment (e.g., laptop, monitor, personal computer, and work cell phone).
  • Requires the ability to work from the office regularly.
  • Requires ability to travel in the performance of duties, with overnight stays as appropriate.
  • Requires appropriate, valid driver’s license.
Benefits
  • Monday-Friday schedule
  • Health, life, vision, and dental insurance
  • Paid Parental leave
  • Pension Plan
  • Deferred Compensation, and other pre-tax benefit programs
  • Employees earn (12) paid sick days annually
  • (10-25) paid vacation days (based on years of service)
  • Employees earn (3) paid personal days (pro-rated based on start date)
  • (13-14) paid state holidays annually
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program monitoringquality reviewcompliance investigationcontinuous quality improvementpolicy developmentbudget preparationtechnical assistanceevaluation of program performancesupervision of staffchild development
Soft Skills
communicationleadershiporganizational skillsproblem-solvinginterpersonal skillsplanningcollaborationanalytical skillsdecision-makingcoaching
Certifications
valid driver’s licensecriminal history check