Jellycat

Brand Manager

• Leading the end-to-end development of branded products, packaging and in-store materials from concept to launch.
• Translating creative concepts into commercially viable, high-quality products while maintaining brand standards.
• Managing sampling, prototyping and product refinement to achieve exceptional quality and finish.
• Building and maintaining strong relationships with global suppliers and manufacturing partners.
• Negotiating with suppliers to deliver value, quality and long-term partnership success.
• Overseeing production planning, purchase orders, delivery schedules and critical path management.
• Driving quality assurance, compliance and safety standards across all products and materials.
• Leading and coordinating teams across product development, production, quality and compliance.
• Collaborating closely with Design, Marketing, Logistics and Finance teams to ensure seamless delivery

Brand Product Development & Production Manager

Administrative Assistant

• Managing the day-to-day administration of our digital asset management system, ensuring assets are accurately organised, tagged and maintained.
• Uploading, organising and maintaining creative assets with clear version control and consistent filing structures.
• Supporting the distribution of approved creative assets to teams and partners across multiple channels and markets.
• Tracking asset status across active projects and highlighting any missing, outdated or unapproved files.
• Coordinating sample movements and returns to support creative projects and photoshoots.
• Managing the Creative team inbox and ensuring enquiries are directed to the appropriate team members.
• Organising meetings, scheduling sessions and supporting photoshoot logistics when required.
• Providing administrative support across global creative and content projects, including note-taking and action tracking.
• Assisting with supplier and freelancer onboarding administration where required.
• Collaborating with Creative, Marketing, eCommerce, Sales and external partners to support effective asset delivery.

Creative Admin Assistant

General

• Managing incoming creative requests from China Marketing and eCommerce teams and ensuring all requirements are clearly defined before work begins.
• Converting business needs into well-structured creative briefs aligned to agreed priorities and direction.
• Tracking projects from briefing through to final delivery, maintaining visibility of timelines, ownership and progress.
• Coordinating the flow of assets between internal creative teams, agencies and market stakeholders.
• Supporting localisation and transcreation of creative assets for the China market.
• Reviewing completed assets against project requirements before distribution to stakeholders.
• Maintaining organised asset libraries, shared drives and project documentation.
• Providing regular project updates and proactively highlighting potential risks, bottlenecks or deadline pressures.
• Supporting scheduling, meeting preparation and follow-up actions across China-focused creative activity.
• Helping to improve and maintain workflows, trackers and briefing processes that enable efficient delivery.

Creative Coordinator, Mandarin Speaking

Sales

• Managing a Territory
• Passionately representing Jellycat and promoting brand awareness within the existing territory account base.
• Working with your Team Leader to understand account tiers and determine travel schedules to ensure retailers receive in-person visits as needed.
• Meeting sales growth and budget targets.
• Evaluating which existing retailers meet—or do not meet—Jellycat merchandising and brand standards.
• Navigating challenging conversations when closing accounts that do not meet Jellycat standards.
• Identifying and securing new luxury retail accounts.
• Developing trusting, professional relationships with retailers.
• Engaging with store personnel to ensure they understand and promote the Jellycat brand.
• Launching, presenting, and selling new collections as they are introduced.
• Ensuring visual merchandising and product presentation align with Marketing direction.
• Encouraging retailers to host marketing-led events and participating as needed.
• Providing in-store customer training on Jellycat products and brand awareness.
• Monitoring adherence to brand guidelines across all promotional and operational activities.
• Providing quarterly business updates to management through PowerPoint presentations.
• Sharing feedback on new products, visual merchandising, and customer interactions.
• Documenting account enhancements through photography.
• Visiting National and Key Accounts within your territory, providing feedback to the Key Account Manager, and supporting visual merchandising as needed.
• Placing orders through MarketTime or SAP.
• Preparing retailer-specific reports in SAP for both internal and external stakeholders.

Regional Sales Manager

Account Manager

• Leading, coaching and developing a high-performing team across DACH and the Netherlands.
• Setting clear objectives, supporting career development and creating a collaborative, high-performing team culture.
• Driving the commercial performance of strategic partners and premium department stores across the region.
• Developing and delivering annual and long-term commercial strategies that support sustainable growth.
• Building and maintaining strong relationships with key retail partners while managing selected strategic accounts.
• Identifying new business opportunities and expanding Jellycat's presence with premium retail partners.
• Championing exceptional in-store execution, visual merchandising and customer experience in line with Jellycat's premium brand standards.
• Partnering with internal teams to deliver accurate forecasting, budgeting, sales planning and operational excellence.
• Using sales data and market insights to identify opportunities, monitor performance and support commercial decision-making.
• Representing Jellycat across customer meetings, showrooms, market visits and industry events throughout the region.

Key Account Team Lead, DACH/NL

Data Analyst

• Owning, building and maintaining our BI stack.
• Enabling data based decision makers in the business
• Managing the company BI demand in an agile approach aligned to business priorities
• Resourcing, managing and empowering a team of data specialists
• Managing the key business stakeholders expectations through empowerment, engagement and education
• Assisting in the development of product roadmaps
• Managing, prioritizing, and assessing the impact of all work items, such as new features, defects and backlog items.
• Educating and inspiring the business in the art of the possible with BI, reporting and dashboards
• Running regular data and BI training sessions to new joiners and existing employees of Jellycat
• Working within the project methodologies, budgets and deadlines set by the business

Data & Analytics Manager

Support Engineer

• Providing day-to-day administrative support to the Quality team.
• Maintaining accurate records, documentation, and reports in line with compliance requirements.
• Performing data entry, tracking, and reporting using internal systems.
• Supporting audit preparation and maintaining associated documentation.
• Coordinating meetings, managing communications, and organising team documentation.
• Managing accurate record-keeping processes to support quality initiatives and KPI reporting.
• Maintaining compliant, accessible, and up-to-date QMS documentation.
• Monitoring external documentation for revisions and ensure updates are implemented.
• Supporting updates to internal processes and procedures through workflow mapping.
• Assisting with supplier assessments, audits, and questionnaires.
• Compiling, analysing, and reviewing KPI metrics and quality data to identify trends.
• Supporting factory performance reviews and contribute to action plans that address operational gaps.

Technical Quality Analyst

Supply Chain

• Demand Planning: Developing the 18-month rolling Demand Plan at SKU and Category level to the financial plans in collaboration with the Commercial, Finance, Marketing, and Operations functions.
• Analyzing demand data and working closely with the Commercial team to gain valuable consumer insights to make any necessary forecast adjustments.
• Performing root cause analysis of supply/demand issues, providing commercial solutions, and escalating where necessary.
• Analyzing forecasting accuracy for the monthly performance management cycle, ensuring all forecast variations and exceptions are understood and supported with a recovery plan where necessary.
• Supporting and actively contributing to the monthly S&OP process by preparing demand data, generating forecast reports, and participating in review meetings as needed.
• Undertaking regular data integrity checks of all demand planning master data fields to ensure all forecasts can be passed over to Senior Planning and Production Planning without error.
• Ensuring application of product status and product lifecycle planning.
• Adjusting demand plans to reflect seasonality, trends, and uplifts due to marketing activities, product lifecycle changes, category strategy, and consumer demand.
• Planning around new product introductions, considering cannibalization of existing products due to new product introductions.
• Managing Inventory: Owning and maintaining inventory reporting, including statistics on sales, inbound deliveries, stock holding, out-of-stock prevention, and reorder analysis.
• Ensuring optimal inventory levels are held to maximize sales and minimize inventory liability risk.
• Analyzing and Communicating: Communicating risks and opportunities to the business. Ensuring supply constraints are considered, and supply chain information is communicated to the relevant teams. Analyzing and reporting on forecast accuracy and bias measures, as well as quantitative and qualitative insights.

Demand Planner, Wholesale

Project Manager

• Lead technology projects from conception to completion
• Work closely with Global Business Analysts to ensure clear requirements
• Deliver projects on time, within scope and budget
• Engage with stakeholders and vendors to maintain momentum
• Foster a collaborative team environment through regular meetings
• Build and maintain relationships with stakeholders
• Identify potential project risks and lead problem-solving processes
• Promote continuous improvement by encouraging team feedback
• Secure and allocate project resources effectively and support onboarding of team members

IT Systems Project Manager

• Owning the strategy of key and regional accounts across Iberia: acting as the main point of contact for all commercial, contractual, and operational matters.
• Delivering strategic business development and account expansion: leading regional account planning and long-term commercial growth initiatives across key Iberian partners.
• Offering active commercial follow-ups: responding to incoming inquiries, managing commercial opportunities proactively, and handing client requests efficiently.
• Activating long term growth levers, monitor account performance, and continuously adapting commercial actions.
• Working closely with marketing, logistics, finance (especially credit control), and customer service teams to ensure smooth and effective account management.
• Leading senior retail partnerships, market visits, and strategic client engagement: conducting store visits, leading product range reviews, attending trade shows and following up on leads generated during events.
• Using market intelligence and recommendations: analysing industry trends to anticipate client needs and suggest relevant product assortments.

Senior Account Manager

Accounts Payable

• Processing purchase invoices through three-way matching (POs, invoices, receipts).
• Posting purchase ledger entries into the accounting system, including invoices, payments and allocations.
• Preparing all payment runs.
• Maintaining vendor records and supporting onboarding documentation.
• Managing Concur staff expenses system.
• Assisting with year-end audits and 1099 preparation.
• Serving as backup for the PO process.
• Implementing and adhering to controls.
• Monitoring aging reports and helping maintain healthy vendor relationships.
• Performing other duties as assigned.

Accounts Payable Specialist

Social Media Manager

• Implement global social media strategy across key platforms, including Instagram, TikTok, YouTube, Facebook, and Pinterest
• Develop social-first campaigns that connect brand and product requirements
• Drive integrated earned strategies to maximise reach, engagement and ROI for activation
• Identify trends and platform shifts to inform proactive content opportunities
• Partner with Creative, PR and Marketing teams to shape high-impact social storytelling
• Write and lead briefs for social, suitable for creators, agencies and internal teams
• Ensure content is platform-native and adherent to brand tone of voice
• Drive Editorial Planning
• Interpret social and audience data to inform content and campaign strategy
• Demonstrate clear ROI from social campaigns, linking activity to engagement, growth and commercial outcomes
• Continuously test, learn and refine content approaches based on performance data
• Have confidence to navigate a complex, matrixed organisation
• Act as an expert in supporting and aligning with marketing, creative, PR and DTC teams

Financial Planning and Analysis

• Assisting in the preparation of annual budgets and quarterly forecasts by gathering inputs and updating models
• Supporting in preparing P&L, balance sheet, and cashflow forecasts
• Assisting in the development of forecasting models, sensitivity analysis, and scenario planning
• Preparing variance analysis and assisting in monthly reporting packs for review by the Finance Director
• Reviewing departmental spending and provide commentary on variances to budget holders
• Preparing channel and departmental P&Ls with accurate reconciliations
• Performing detailed analysis and provide data-driven insights to support projects and cost control
• Analysing sales trends and performance metrics for UK/EU/ROW regions, providing data-driven recommendations that support growth and strategic planning
• Supporting global FP&A finance team with ad hoc analysis
• Assisting in KPI reporting and reconciliation of sales data to BI reports
• Assisting with audit preparation and contribute to process improvement initiatives
• Working closely with wider Finance teams to deliver seamless financial operations and compliance with internal policies and external regulations
• Participating in ad hoc projects and initiatives to assist the wider business
• Assisting where necessary with delivery of the ERP project

Senior FP&A Analyst

Compliance

• Overseeing all customs operations, including reviewing and validating import and export documentation to ensure accuracy and full compliance with local and international customs regulations.
• Assigning and maintaining accurate HS codes and tariff classifications for all products, ensuring alignment with regulatory requirements.
• Overseeing customs duty valuations and ensuring country of origin declarations are accurate and compliant with local requirements—supporting duty payments and preferential tariffs.
• Monitoring changes to customs laws and procedures across North America, ensuring timely updates to internal processes and communicating these to key stakeholders across the business.
• Acting as the primary point of contact for customs authorities, customs brokers, and third-party providers to support operational compliance and issue resolution, working in conjunction with the Global Tax team to respond to customs and tax authority notices and audits.
• Leading internal and external audits with third-party providers to identify compliance risks and optimization opportunities.
• Supporting the Global Tax team with input and implementation of customs controls and processes to support and build on our global tax strategy.
• Advising and training internal departments on customs-related matters, including regulatory changes, documentation requirements, and SOP.
• Co-ordinating with Operations, Supply Chain, and Logistics teams to ensure smooth cross-border movement of goods, minimizing customs delays and improving lead times through proactive planning and customs documentation readiness across supplier countries and wholesale customers.
• Managing the implementation and continuous improvement of customs compliance systems and tools, ensuring data and automation of key compliance processes, such as HS code assignment, origin tracking, and duty calculations across all relevant authorities.

Trade Compliance Analyst

Technical Program Manager

• Owning end-to-end delivery of complex technology programmes across our ecommerce and operational landscape
• Translating product and technology strategy into structured, sequenced delivery plans
• Driving alignment across product, engineering, operations, and commercial teams
• Leading vendor and implementation partner relationships
• Running effective programme governance
• Engaging confidently in architecture and technical design discussions
• Providing delivery leadership
• Identifying and resolve cross-team blockers and dependencies
• Ensuring business and operational readiness for key launches
• Supporting readiness for peak trading periods
• Using data and delivery insight to improve predictability
• Establishing pragmatic delivery practices