Senior Technical Programme Manager

Jellycat

Senior Technical Programme Manager at Jellycat managing complex technology programmes across ecommerce and operational landscape. Leading alignment between product, engineering and commercial teams for successful delivery.

Posted 6/3/2026full-timeLondon • 🇬🇧 United KingdomSeniorWebsite

About the role

Key responsibilities & impact

Owning end-to-end delivery of complex technology programmes across our ecommerce and operational landscape
Translating product and technology strategy into structured, sequenced delivery plans
Driving alignment across product, engineering, operations, and commercial teams
Leading vendor and implementation partner relationships
Running effective programme governance
Engaging confidently in architecture and technical design discussions
Providing delivery leadership
Identifying and resolve cross-team blockers and dependencies
Ensuring business and operational readiness for key launches
Supporting readiness for peak trading periods
Using data and delivery insight to improve predictability
Establishing pragmatic delivery practices

Requirements

What you’ll need

Extensive experience in Technical Programme Management
Proven experience leading platform migrations, systems integrations, or multi-vendor programmes
Experience leading business-critical transformation programmes
Strong technical fluency
Experience working with Microsoft Dynamics 365 and Shopify
Strong understanding of ecommerce operations
Experience managing cross-functional dependencies
International or multi-market DTC experience is strongly desirable
Confident communicator
Highly structured and pragmatic in your approach to governance
Strong influencing skills
Familiarity with Agile and waterfall delivery methodologies

Benefits

Comp & perks

Discretionary Bonus Scheme
Private Medical Insurance
Group Life Cover
25 days paid holiday
Hybrid working
Employee Assistance Program
Private Chef
Regular social & team events
Contributory Pension Scheme

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Technical Programme Managementplatform migrationssystems integrationsbusiness-critical transformation programmesAgile methodologywaterfall methodologydata analysisdelivery leadershipecommerce operationscross-functional dependencies

Soft Skills

confident communicatorstrong influencing skillshighly structuredpragmatic approachalignment drivingproblem-solvingstakeholder engagementleadershipgovernancecollaboration