Senior Account Manager

Jellycat

Senior Account Manager for Jellycat managing key accounts across Southern Europe. Focus on strategic growth and client engagement in Italy and Iberia markets.

Posted 6/17/2026full-timeLondon • 🇬🇧 United KingdomSeniorWebsite

About the role

Key responsibilities & impact

Owning the strategy of key and regional accounts across Iberia: acting as the main point of contact for all commercial, contractual, and operational matters.
Delivering strategic business development and account expansion: leading regional account planning and long-term commercial growth initiatives across key Iberian partners.
Offering active commercial follow-ups: responding to incoming inquiries, managing commercial opportunities proactively, and handing client requests efficiently.
Activating long term growth levers, monitor account performance, and continuously adapting commercial actions.
Working closely with marketing, logistics, finance (especially credit control), and customer service teams to ensure smooth and effective account management.
Leading senior retail partnerships, market visits, and strategic client engagement: conducting store visits, leading product range reviews, attending trade shows and following up on leads generated during events.
Using market intelligence and recommendations: analysing industry trends to anticipate client needs and suggest relevant product assortments.

Requirements

What you’ll need

Previous demonstrable experience as a Key Account Manager in high growth, fast paced environments, managing a portfolio of key and regional accounts.
Track record of driving strategic growth across markets with a physical product is highly desirable.
Fluent in English and Italian; Spanish language skills (written and spoken) would be highly advantageous.
High accuracy, reliability and attention to detail.
With a personable and positive approach, accustomed to maximizing sales through professional relationships, whilst understanding business limitations.
Confident in making commercial decisions, happy to take directions from more senior team members when needed.
Ability to understand the wider context of managing accounts, liaising with different functions of the business internally, focused on clear and concise communication.
Innovative, driven and results focused leader who builds strong relationships, inspires confidence, and leads by example in fast paced, data driven environments.
Collaborative and adaptable, with strong commercial judgement, a commitment to transparency and accountability, and the ability to challenge, learn and manage competing priorities effectively.

Benefits

Comp & perks

Discretionary Bonus Scheme
Private Medical Insurance
Group Life Cover
25 days paid holiday
Hybrid working
Employee Assistance Program
Private Chef
Regular social & team events
Contributory Pension Scheme

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

key account managementbusiness developmentaccount expansioncommercial strategymarket analysisproduct range reviewstrategic growthclient engagementcontract managementperformance monitoring

Soft Skills

attention to detailrelationship buildingcommunicationleadershipcollaborationadaptabilitycommercial judgementinnovationreliabilityresults focused