Ironwear

Account Manager

• Ironwear is an established and growing safety solution provider. For over 30 years we have manufactured, developed, and reengineered Personal Protective Equipment (PPE) for all industrial markets around the globe.
• Answer incoming phone calls, customer support emails and customer chats while providing a first-class customer experience.
• Evaluate and write up incoming orders and present them to the Processing Department.
• Assist customers with product inquiries regarding inventory, pricing, incoming orders, back orders, and returned goods.
• Have a basic understanding of company product knowledge to properly address customer questions and concerns.
• Offer customers alternative products or additional products to boost sales and provide first-class customer service.
• Provide customer outreach when necessary to relay and evaluate any pending issues.
• Communicate cross-functionally with processing team/Account Managers to ensure orders are processed accurately inclusive of; price validation, shipping methods/costs, backorders etc.
• Communicate with account managers to address any customer concerns.
• Process all paperwork for customer orders/RMAs/backorders etc.
• Compile pertinent customer data in provided documentation and flag any concerns/patterns to management.
• Maintain and collect accurate customer data in our ticketing, ERP and CRM platforms

Account Coordinator

Customer Support

• Answer incoming phone calls, customer support emails and customer chats while providing a first-class customer experience.
• Evaluate and write up incoming orders and present them to the Processing Department.
• Assist customers with product inquiries regarding inventory, pricing, incoming orders, back orders, and returned goods.
• Have a basic understanding of company product knowledge to properly address customer questions and concerns.
• Offer customers alternative products or additional products to boost sales and provide first-class customer service.
• Provide customer outreach when necessary to relay and evaluate any pending issues.
• Communicate cross-functionally with processing team/Account Managers to ensure orders are processed accurately inclusive of; price validation, shipping methods/costs, backorders etc.
• Communicate with account managers to address any customer concerns.
• Process all paperwork for customer orders/RMAs/backorders etc.
• Compile pertinent customer data in provided documentation and flag any concerns/patterns to management.
• Maintain and collect accurate customer data in our ticketing, ERP and CRM platforms

Customer Experience Coordinator

Sales

• Develop strategic sales plans to meet and exceed established objectives and revenue goals
• Lead, motivate, and mentor the sales team towards achieving individual and team targets
• Conduct market research to identify new business opportunities and assess competition
• Establish and maintain strong relationships with key customers and stakeholders
• Track sales performance metrics and prepare detailed reports for management review
• Work closely with marketing and product management to ensure alignment on promotional strategies
• Represent Ironwear at industry events, trade shows, and various customer engagements
• Ensure all sales activities are conducted in line with company policies and regulations

Regional Sales Manager

• Ironwear is a safety solution provider with 30+ years in PPE manufacturing and Infection Control products.
• Lead sales initiatives across designated region to drive revenue growth and sales team performance.
• Interact with marketing and product teams to seize market opportunities and enhance customer engagement.
• Develop and implement effective regional sales strategies to meet revenue objectives.
• Lead, mentor, and inspire a team of sales representatives to achieve their targets.
• Conduct thorough market research to identify new business opportunities.
• Foster and maintain strong relationships with key customers and stakeholders.
• Analyze sales metrics and provide regular performance reports to senior management.
• Collaborate with marketing and product management teams for aligned promotional efforts.
• Represent Ironwear at industry events, trade shows, and client meetings.
• Ensure adherence to company policies and relevant regulations.

• Ironwear has been at the forefront of the Personal Protective Equipment (PPE) industry for over 30 years, committed to delivering innovative safety solutions across diverse industrial sectors. As we expand our reach and adapt to changing market needs, we are excited to announce an opening for a Regional Account Manager.
• The Regional Account Manager will play a crucial role in managing and developing relationships with key clients within their designated region. You will be responsible for understanding customer needs, driving sales growth, and ensuring client satisfaction with our extensive range of protective products.
• Your responsibilities will include creating strategic sales plans, identifying new business opportunities, monitoring market trends, and collaborating with internal teams to optimize product offerings. This is a dynamic role suited for an individual who thrives in a fast-paced environment and is passionate about providing top-notch customer service.
• Develop and execute effective sales strategies tailored to the needs of your region.
• Manage and cultivate strong relationships with existing key accounts.
• Identify and pursue new business opportunities to expand our client base.
• Conduct market research to stay ahead of industry trends and competitor actions.
• Prepare and present sales forecasts, budgeting reports, and performance metrics.
• Work closely with internal teams to ensure seamless service and product delivery.
• Represent Ironwear at industry events and trade shows to promote our brand.

Regional Account Manager

• Ironwear is a trusted leader in developing cutting-edge Personal Protective Equipment (PPE) for various industrial markets, with over three decades of experience.
• Manage a portfolio of key accounts within the region, identifying growth opportunities and ensuring client needs are met.
• Develop strategic sales plans and collaborate with cross-functional teams.
• Represent Ironwear at industry events and trade shows.
• Conduct regular account reviews and performance analyses.
• Maintain accurate records of sales activity and client interactions.

• Ironwear is a prominent provider of safety solutions, specializing in Personal Protective Equipment (PPE) for various industrial markets worldwide.
• With over 30 years of experience, we have been dedicated to manufacturing and innovating PPE products that prioritize safety and effectiveness.
• As we continue to grow and adapt, we are expanding our focus to include Infection Control and Medical Protection to support crucial needs in the medical community.
• We are looking for a skilled Regional Account Manager to join our team and take charge of sales activities in the designated region.
• The ideal candidate will be responsible for managing existing accounts and developing new client relationships to achieve sales quotas.
• This role demands excellent interpersonal skills, a proactive approach to problem-solving, and an ability to strategize effectively in order to meet our business objectives.
• As a Regional Account Manager, you will engage directly with buyers, distributors, safety managers, and purchasing personnel while representing Ironwear at trade shows and company events.
• Product Line: Personal Protective Products (including masks, etc.); Eyewear, Footwear, & Gloves; Fall, Head, Hearing, Medical, & Respiratory Protection; Flame Retardant & Resistant (FR); Safety Equipment; Safety Clothing, Rainwear, & Vests; Sleeves / Arm Protection, Steel Mesh.
• Responsibilities: Develop robust sales plans and quotas aligned with Ironwear's business goals.
• Evaluate and report on regional sales performance.
• Forecast profits on a quarterly and annual basis.
• Prepare and manage the annual sales budget for the region.
• Analyze market trends to identify new growth opportunities.
• Address challenges and propose effective solutions promptly.
• Recommend new products and innovative sales techniques to enhance customer satisfaction.
• Network with clients to discern and fulfill their specific needs.
• Establish comprehensive strategies for key distributor accounts.
• Document daily activities in customer management databases.
• Act as a liaison between clients and internal teams to meet customer requirements efficiently.

Business Development Rep

• Ironwear is a leading provider of safety solutions, specializing in Personal Protective Equipment (PPE) for various industrial sectors. With over 30 years of experience, we pride ourselves on manufacturing, developing, and customizing top-of-the-line PPE products for customers worldwide.
• We are currently seeking a Business Development Manager to join our dynamic team. In this role, you will be responsible for developing relationships in the local market. Your expertise in account management and business development will be essential in identifying opportunities and ensuring customer satisfaction. The successful candidate will have strong communication skills and be comfortable conducting face-to-face meetings, presentations, and attending industry events.
• Product Line
• Personal Protective Products (e.g., masks, gloves)
• Eyewear, Footwear, and Gloves
• Fall, Head, Hearing, Medical, & Respiratory Protection
• Flame Retardant & Resistant (FR) Gear
• Safety Equipment
• Safety Clothing, Rainwear, & Vests
• Arm Protection and Steel Mesh Products
• Responsibilities
• Engage with potential users in the local industries to find out what safety issues they may be having and to see how we can help them
• Introduce Ironwear’s line of products if not known already
• Act as the primary point of contact for all customer inquiries and account management.
• Build and maintain strong relationships with key stakeholders, including Buyers and Safety Managers.

Business Development Manager

• Create regional sales plans and quotas in alignment with business objectives.
• Report on regional sales results
• Forecast quarterly and annual profits.
• Prepare and review the annual budget for the area of responsibility.
• Analyze regional market trends and discover new growth opportunities.
• Address potential problems and suggest prompt solutions.
• Suggest new services/products and innovative sales techniques to increase customer satisfaction.
• Network with key customers to identify and address specific needs.
• Engage and ultimately own the relationship of the end-users within the region.
• Establish and execute account strategies for key distributors.
• Maintain daily activity within the customer management database.
• Act as the liaison between customers and internal teams ensuring clients’ requirements are met.
• At least one year’s PPE sales experience
• Proven work experience as a Regional Sales Manager, Area Manager, or similar senior sales role.
• Ability to measure and analyze key performance indicators (ROI and KPIs).
• Familiarity with CRM software.
• Excellent communication skills.
• Strong organizational skills with a problem-solving attitude.
• Availability to travel as needed.
• BS degree in Sales, Business Administration, or relevant field.
• A minimum of five year’s related experience

• Ironwear is a safety solution provider that has been manufacturing, developing, and re-engineering Personal Protective Equipment (PPE) for over 30 years. We cater to all industrial markets globally and have stepped up our efforts to support the medical community during COVID-19 by expanding our Infection Control and Medical Protection product lines. As a growing and established company, we are seeking a dedicated Regional Account Manager.
• The Regional Account Manager will be responsible for managing key customer relationships and driving sales growth within the designated region. This role involves creating strategic sales plans, identifying new business opportunities, and ensuring exceptional service to meet our clients' needs. In addition, the Account Manager will actively participate in customer meetings and presentations, attend trade shows, and collaborate with internal teams to optimize our offerings and improve customer satisfaction.
• Job Responsibilities include developing and executing regional sales strategies, managing a portfolio of key accounts, identifying growth opportunities, monitoring market trends, and collaborating with internal departments to ensure seamless service delivery.
• Product Line: PPE; Eyewear, Footwear, & Gloves; Fall, Head, Hearing, Medical, & Respiratory Protection; FR Products; Safety Clothing, Rainwear, & Vests; Safety Equipment; Sleeves / Arm Protection, Steel Mesh.

• Ironwear is a safety solution provider with 30+ years PPE experience expanding regional sales.
• Regional Account Manager responsible for building and maintaining relationships, seeking new customers, handling sales presentations, negotiations, and collaborating with internal teams to achieve revenue goals.
• We are looking for a highly motivated individual with excellent communication and interpersonal skills; familiarity with the PPE industry and strong sales capabilities are crucial.
• Product Line includes: Personal Protective Products (masks, etc.); Eyewear, Footwear, & Gloves; Fall, Head, Hearing, Medical, & Respiratory Protection; Flame Retardant & Resistant (FR); Safety Equipment; Safety Clothing, Rainwear, & Vests; Sleeves / Arm Protection, Steel Mesh.
• Responsibilities: Develop and execute strategic account plans for your territory; Identify new business opportunities and potential markets; Establish and nurture strong relationships with key customer stakeholders; Monitor customer feedback and address concerns; Prepare and deliver compelling sales presentations; Collaborate with internal teams to ensure product availability and delivery timelines; Track and report on sales performance metrics and forecasts; Stay updated on industry trends and competitor activities.

• Ironwear is a safety solution provider. For over 30 years we have manufactured, developed and re-engineered Personal Protective Equipment (PPE) for all industrial markets around the globe. We are committed to providing quality and essential safety products to protect workers across various industries.
• We are currently seeking a Regional Account Manager to join our team to enhance our market presence and drive sales growth within your assigned territory. The ideal candidate will build and maintain strong relationships with clients while identifying business opportunities within the region. Responsibilities include meeting sales targets, conducting product presentations, and representing Ironwear at industry events and trade shows. As a Regional Account Manager, you will work closely with our product and marketing teams to ensure a thorough understanding of our offerings, enabling you to provide exceptional service to our clients and help them meet their safety needs.

• Create regional sales plans and quotas in alignment with business objectives.
• Report on regional sales results
• Forecast quarterly and annual profits.
• Prepare and review the annual budget for the area of responsibility.
• Analyze regional market trends and discover new growth opportunities.
• Address potential problems and suggest prompt solutions.
• Suggest new services/products and innovative sales techniques to increase customer satisfaction.
• Network with key customers to identify and address specific needs.
• Engage and ultimately own the relationship of the end-users within the region.
• Establish and execute account strategies for key distributors.
• Maintain daily activity within the customer management database.
• Act as the liaison between customers and internal teams ensuring clients’ requirements are met.
• At least one year's PPE sales experience

• Create regional sales plans and quotas in alignment with business objectives.
• Report on regional sales results
• Forecast quarterly and annual profits.
• Prepare and review the annual budget for the area of responsibility.
• Analyze regional market trends and discover new growth opportunities.
• Address potential problems and suggest prompt solutions.
• Suggest new services/products and innovative sales techniques to increase customer satisfaction.
• Network with key customers to identify and address specific needs.
• Engage and ultimately own the relationship of the end-users within the region.
• Establish and execute account strategies for key distributors.
• Maintain daily activity within the customer management database.
• Act as the liaison between customers and internal teams ensuring clients’ requirements are met.