Intact

Security Engineer

• Provide technology direction on the architecture and design of security-related technology initiatives
• Serve as a trusted advisor to security specialists, leveraging expertise to ensure high judgement decisions are made on complex and ambiguous security problems across all security domains, either by acting as decision-maker or by helping other specialists with the decision-making process
• Act as a force multiplier: Leverage your extensive expertise to enhance the effectiveness and efficiency of the entire engineering team
• Foster a culture of innovation and excellence by mentoring colleagues, enhancing mechanisms, introducing best practices, and driving architectural improvements that enable the team to implement strong security risk mitigations
• Promote cross-team collaboration and drive technical direction across teams, functions, and products, ensuring decisions support overall business, technology and security strategy
• Collaborate closely with senior leadership and principals to develop and implement strategic initiatives that contribute to a durable and resilient security control environment
• Continually identify opportunities for improvement and act as an agent of change by championing innovative ideas and initiatives to improve mechanisms
• Monitor and assess the impact of industry trends, emerging technologies, and changes in threat actor tactics and techniques; recommend strategies to evolve security countermeasures in response
• Serve as an active member of the tech community and promote technology within and outside the organization as a thought leader and contributing to advance IFC’s interests.

Principal, Security Engineering

Human Resources

• Participate in the development of cutting-edge practices and recommendations to enhance the Respect in the Workplace Program and policy
• Develop excellent relationships with HR to become a key resource, advisor and expert for the HR community on employee relations and complex respect in the workplace issues
• Collaborate with various centers of expertise to develop and implement tools, standards, and templates designed to support operational HR teams with respect to Employee Relations
• Conduct workplace investigations and support HR, leaders and employees in successful resolution of workplace issues and conflicts
• Support the development and deployment of advanced training for HR professionals on respect in the workplace, conflict resolution, and mediation best practices

Bilingual Senior Consultant, Human Resources – Employee Relations

Risk

• Define, lead, and evolve the operational intelligence practice across the Technology sector.
• Own the Technology Operating Model—gathering, processing, and publishing operational insights—while evangelizing best practices and monitoring/enforcing adoption and compliance.
• Drive AI- and data-driven strategies for KPIs and objectives, establish robust feedback loops with business stakeholders, and materially elevate IT’s operational performance and posture.
• Close knowledge gaps and build authoritative operational visibility, while introducing Generative AI capabilities and AI agents that transform how operations and architecture decisions are made.
• Set standards, ownership, data quality rules, compliance mechanisms, maturity assessments, and policy/metric guardrails aligned to reliability, security, continuity, cost, and user experience.
• Architect unified telemetry pipelines across observability, ITSM, CMDB, CI/CD, and business signals.
• Deliver executive dashboards, service scorecards, and self-service analytics with portfolio-to-component drilldowns.
• Define KPIs and reporting rhythms (e.g., OKRs).
• Modernize and consolidate documentation with strong taxonomy and lifecycle controls.
• Build authoritative operational maps (service dependencies, value streams, application/asset inventories, OSI mappings) with clear ownership and automated upkeep where possible.
• Deploy GenAI for troubleshooting support, incident summaries, change-impact/risk analysis, and proactive insights.
• Establish AI governance (prompt/content policy, safety, monitoring/cost).
• Implement operational and architecture agents for anomaly detection, causal analysis, playbook execution, and remediation with human oversight.
• Build strong partnerships with business and technology leaders, run feedback/adoption forums, provide training and evangelism.
• Coordinate with SRE/resiliency, support, incident management, security, and FinOps.

IT Operations Governance Advisor

Claims Specialist

• Open new claims over the phone with customers, then ensure the situation is handled immediately
• Interview insureds and/or witnesses to gather their accounts of events
• Determine whether the claim is covered or not by analyzing the insured’s policy details
• Analyze the information obtained, make decisions to determine liability and review damage assessments
• Settle claims fairly and equitably, confirm damage amounts and make payments

Auto Claims Adjuster – AMF Licence

• Open new claims over the phone with customers, then ensure the situation is handled immediately.
• Interview insureds and/or witnesses to gather their accounts of events.
• Determine whether the claim is covered or not by analyzing the insured’s policy details.
• Analyze the information obtained, make decisions to determine liability and review damage assessments.
• Settle claims fairly and equitably, confirm damage amounts and make payments.

Auto Claims Adjuster

Auto Claims Adjuster – Insurance Graduate

User Researcher

• Collaborate with our multidisciplinary teams: Work closely with product, design, and data teams (web analytics, business intelligence, and marketing research) to: 1/identify information gaps; 2/create and manage your research roadmap, and more broadly; 3/ensure the entire design and development process is user-centered.
• Lead user research: Plan, design, and conduct user research studies to gather deep insights into users’ needs, behaviors, and motivations.
• Analyze and synthesize data: Analyze qualitative and quantitative data collected during research and synthesize findings to deliver strong strategic recommendations that account for technological constraints.
• Produce reports and presentations: Communicate research results clearly and concisely through detailed reports and presentations to influence decision-making and guide design strategies.
• Stay on top of tools and methods: Keep up to date with the latest trends, best practices, and tools in user research and user experience (UX).
• Mentor: Mentor junior researchers by sharing your knowledge and accelerating the development of the skills needed to conduct effective research.
• Champion a culture of excellence and UX: Advocate for the importance of user research and UX across the organization by operationalizing the full range of methods offered by the team.

Senior UX Researcher

Learning and Development

• Lead and deliver technical learning programs with a strong focus on Commercial Property claims
• Create and update training content that reflects real-world adjusting scenarios, internal standards, and best practices
• Support onboarding and upskilling through workshops, case studies, file reviews, job aids, and coaching
• Partner with Claims Leaders and key stakeholders to identify performance gaps and prioritize training that improves outcomes
• Define learning objectives and measure effectiveness using feedback, assessments, audits, and performance metrics
• Continuously improve training materials, workflows, and enablement resources to increase consistency, efficiency, and customer outcomes
• Bring in external industry trends and practices to keep technical content current and relevant.

Senior Training Consultant, Commercial Lines

DevOps Engineer

• Handle production incidents end-to-end (triage, severity assessment, escalation, stakeholder communications, and documentation).
• Implement and test low to moderately complex code changes to fix defects in Java-based applications.
• Use monitoring and logging basics to accelerate troubleshooting and contribute to root cause analysis (RCA).
• Support cloud-based environments and build exposure to providers such as AWS, Azure, or GCP.
• Work with Kubernetes basics and container fundamentals (Docker/containers).
• Support CI/CD operations: read pipeline logs, re-run jobs, and assist with Git/Jenkins workflows.
• Apply security fundamentals (policies/roles, secrets management, encryption, firewall/WAF concepts, audit trails).
• Follow governance and compliance practices (data classification, PII handling).
• Contribute to proof-of-concept (PoC) activities for vendor selection (scope, success criteria, recommendation, documentation).
• Collaborate effectively with teammates, communicate clearly, and stay calm and structured during high-severity events.

DevOps II – Support & Operations

Actuary

• Actively participate in the coaching and training of actuarial analysts
• Work autonomously on challenging and strategic projects in areas such as ratemaking, reinsurance, corporate planning, data science, reserving and more.
• Use your expertise to lead large-scale actuarial projects
• Demonstrate your leadership by contributing to business strategy discussions, seizing opportunities and sharing your passion and vision.
• Provide guidance to your colleagues through coaching, complex problem-solving and both technical and peer reviews.

Consultant, Actuarial

• Use your expertise to resolve complex problems and help your colleagues in doing the same by sharing your actuarial knowledge.
• Work autonomously on challenging, strategic projects in areas such as: ratemaking, reinsurance, corporate planning, data science, reserving and more.
• Drive change by improving work processes and making substantial observations, conclusions and recommendations.
• Help guide and prioritize the team’s work and coach effectively to strengthen both individual and group success.
• Share the conclusions of your analysis to the appropriate stakeholders and make recommendations within the established timelines.

Senior Analyst, Actuarial

Manager

• Lead, direct, and coordinate adjusters in the end-to-end claims process to achieve targets related to engagement, cost control, operational efficiency, and customer service
• Support corporate and regional goals by monitoring team performance, ensuring high-quality claims handling, and maintaining compliance with standards, procedures, and productivity expectations
• Manage team operations by planning, organizing, and overseeing the effective use of people, budget, and resources while promoting teamwork and supporting technical development and coaching
• Contribute to continuous improvement by identifying and helping implement enhancements to operational processes
• Provide guidance and make decisions on claim handling and indemnity payments in line with company guidelines and best practices
• Promote the organization’s brand, values, and business principles with internal and external partners.

Unit Claims Manager, Accident Benefits

Counselor

• Build strong relationships with clients
• Assess clients' insurance needs
• Promote Intact's products and services
• Participate in team projects

TeleSolutions Advisor – 3 Months

Network Engineer

• Collaborating with peers to assure smooth operation of the network infrastructure
• Coordinating with vendors to resolve technical problems with network equipment and software.
• Assess and address vulnerabilities regarding network equipment with vendor recommended solutions
• Provide high quality internal and external customer service surrounding the company values.
• Implement and support of LAN, WAN, Switching/Routing, load balancing data center infrastructure including Cisco ACI, Netscaler load balancer.
• Ensures all network infrastructure engineering patterns are appropriately designed to meet our SLA requirements.
• Responsible for writing and reviewing change request as a part of the change management process.
• Monitor system performance and implement performance optimization.
• Participation in the documentation processes including network diagrams, staff contacts, vendor contacts, utilization of monitoring/resource/inventory management tools.
• Collaborates with managers to develop standards in line with the company guidelines and monitoring those standards.
• Assisting with the resolution of escalated issues and actively participating in problem management activities.
• As a member of the network & security operations team participate in an on-call support rotation to ensure 24x7x365 coverage for critical core and customer infrastructure.
• Overtime in the event of emergencies is required.

Senior Network Analyst

Brand Manager

• Lead the belairdirect brand strategy, messaging architecture, and annual brand plan to drive long-term brand growth and differentiation.
• Develop and execute integrated full-funnel marketing strategies that drive awareness, consideration, conversion, while connecting brand investments to measurable business outcomes.
• Lead national mass marketing campaigns across traditional and digital channels, ensuring work is insight-driven, creatively ambitious, and performance-oriented.
• Own brand performance reporting, including KPIs, dashboards, campaign analysis, and executive-level reporting that clearly connects marketing activity to business impact.
• Manage the brand budget end-to-end, including forecasting, pacing, investment allocation, agency scopes, and optimization to maximize effectiveness and ROI.
• Build strong partnerships with external agencies and strategic partners, providing clear direction, constructive feedback, and high standards for strategic and creative excellence.
• Partner closely with the internal creative studio to ensure brand consistency, high-quality execution, and alignment with the belairdirect brand platform across all channels and customer touchpoints.
• Bring a test-and-learn mindset by leveraging consumer insights, market trends, campaign performance, and competitive intelligence to continuously improve marketing effectiveness.
• Influence and align cross-functional stakeholders across marketing, creative, media, analytics, digital, and business teams to deliver cohesive and impactful initiatives.
• Foster a positive, collaborative, and high-performing team environment by coaching others, encouraging innovation, and promoting accountability and continuous improvement.
• Operate with a strong sense of ownership and accountability, balancing strategic thinking with operational excellence and executional rigor.