Claims Assistant, Claims Support

Intact

Claims Assistant providing administrative support in settling insurance claims. Effective communications and strong computer skills are essential in managing claims processes.

Posted 7/24/2026full-timeMississauga • 🇨🇦 CanadaJunior💰 CA$43,600 - CA$53,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative capabilities, including file management, data entry, and effective communication skills. Proficient in processing claims and correspondence while identifying opportunities for process improvements.

Highest-signal resume keywords

File ManagementData EntryClaims ProcessingCustomer ServiceAdministrative Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryFile Storage ManagementClaims ProcessingCorrespondence DistributionPlate SearchesMotor Vehicle Records (MVR) Processing

Soft Skills

Effective CommunicationCustomer Service Orientation

Tools & Technologies

Standard Office Applications

Industry Keywords

Administrative SupportProcess ImprovementClaims Adjuster Coordination

About the role

Key responsibilities & impact

Manage file storage and retrieval process for closed files.
Provide various administrative support such as printing, scanning, etc.
Open new claims and assign appropriate claims adjusters.
Process, coordinate, sort and distribute incoming correspondence.
Process requests such as plate searches and Motor Vehicle Records (MVRs) to assist claims adjusters.
Identify process improvements to management.

Requirements

What you’ll need

High School or College Diploma including business/administration training or any combination of equivalent education and experience.
Minimum of 1 year of work experience.
Ability to consistently perform at a superior level with respect to both the accuracy and volume of work completed.
Effective communications skills with an emphasis on customer service.
Strong computer skills of with standard office applications including strong data entry skills.
No Canadian work experience required however must be eligible to work in Canada.

Benefits

Comp & perks

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)