Infios

Sales

• Serve as a trusted advisor by understanding prospect business priorities, technology environments, and key stakeholders.
• Conduct discovery and tailor solution demonstrations to align with each prospect’s unique supply chain needs.
• Demonstrate Voice solution functionality, capability in relation to prospect needs.
• Address technical and functional questions from prospects and sales team.
• Translate customer requirements into deliverable, value-driven Infios Supply Chain solutions.
• Collaborate with Voice hardware partners and internal teams to ensure effective solution design and fit.
• Explain implementation requirements, timelines, and change management.
• Support sales processes by completing RFPs, building service estimates, and facilitating smooth transitions to implementation.
• Help manage existing voice accounts by performing Customer Satisfaction events to drive customer satisfaction and increase revenue.
• Drive Software sales for the Infios voice team via new logos, including voice as part of WMS RFP’s and Honeywell Guided Work Solution (GWS) SaaS migrations.

Pre-Sales VVM

Marketing

• Develop and implement comprehensive field marketing strategies and campaigns, including events, digital marketing, direct mail, webinars, and localized content to promote Infios’ supply chain software solutions.
• Design and execute ABM programs tailored to high-value accounts, leveraging personalized content and engagement strategies to drive deeper relationships and accelerate pipeline.
• Utilize AI-powered tools and analytics to optimize campaign performance, personalize outreach, and identify new opportunities for engagement and conversion.
• Partner with the sales team to generate and qualify leads through field marketing activities, ensuring a steady pipeline of marketing-qualified leads.
• Coordinate and manage all aspects of field marketing events, including logistics, staffing, materials, and on-site execution.
• Conduct market research to identify opportunities and trends, and gather insights to inform future marketing strategies.
• Provide guidance, best practices, and support to field marketing team members, helping them develop skills and achieve marketing goals without direct managerial responsibility.
• Establish key performance indicators (KPIs) for field marketing activities and track performance to measure success and optimize future campaigns.
• Work closely with sales, product, and global marketing teams to ensure cohesive messaging and alignment of marketing efforts with business objectives.
• Manage the field marketing budget, ensuring efficient allocation of resources and maximizing return on investment.

Senior Field Marketing Manager

Inside Sales

• Manage and develop a team of Inside Sales Executives
• Build relationships with new and existing accounts
• Actively generate pipeline and close business
• Utilize sales tools for forecasting and pipeline management
• Conduct sales meetings and evaluate team performance

Data Scientist

• Support the design and development of production-ready ETL pipelines using AWS-native tools
• Assist in migrating data movement processes from MongoDB into Amazon Redshift for analytics and reporting
• Help analyze and decommission the current IBM StreamSets low-code ETL pipeline
• Work with teams to implement a modern architecture using MSK (Managed Kafka), AWS Lambda, AWS Glue and related services
• Participate in building data ingestion, transformation, and validation logic
• Collaborate with data engineers to ensure pipelines are reliable, scalable, and efficient
• Document processes, data flows, and pipeline components
• Troubleshoot issues related to data quality, pipeline performance, and integrations.

Data Science Intern

Financial Planning and Analysis

• Build and maintain dynamic Excel models to support forecasting, scenario planning, and strategic decision-making
• Develop executive-level presentations that communicate financial insights, business performance, and strategic recommendations
• Partner cross-functionally with business leaders to understand key drivers and translate them into actionable financial plans
• Support quarterly and annual planning cycles, including budgeting, forecasting, and long-range planning
• Conduct ad hoc financial analysis to evaluate business initiatives, investments, and operational performance
• Drive continuous improvement in reporting, modeling, and presentation standards across the FP&A team.

Corporate Strategic Finance Analyst

Full-stack Engineer

• Define and own the end-to-end technical architecture for new and existing large-scale supply chain solutions
• Lead the design of complex microservices, event-driven systems (using Kafka), and data-intensive applications
• Establish and govern architectural standards, best practices, and technology choices, particularly across the Python and Java ecosystems
• Lead and mentor senior and junior engineers, fostering a culture of technical excellence and innovation
• Evaluate and recommend new technologies, frameworks, and cloud services (AWS/GCP) to solve complex business problems
• Collaborate with executive leadership, product managers, and other stakeholders to translate business requirements into a sustainable technical roadmap
• Oversee and guide the selection of database technologies (MongoDB, RDBMS) and caching strategies (Redis) for optimal performance at scale
• Champion non-functional requirements (NFRs) such as performance, security, scalability, and reliability across all engineering teams

Software Architect

Analyst

• Provide frontline support via phone and ticketing systems to resolve software-related issues
• Gather key details to assess and triage cases to the appropriate internal teams
• Maintain accurate, detailed documentation within the ticketing system
• Ensure timely responses and resolutions in line with defined SLAs
• Collaborate with internal teams, vendors, and partners to drive case resolution
• Use empathy, active listening, and emotional intelligence to ensure excellent customer experiences

Service Desk Analyst – Tier 1

Systems Engineer

• Conduct in-depth analysis of business requirements across multiple business functions, translating them into clear and actionable functional specifications for NetSuite.
• Configure and customize NetSuite to meet business needs, including custom records, fields, forms, and workflows.
• Collaborate with developers and integration specialists to ensure seamless data flow between NetSuite and other enterprise systems (CRM, CSM, HRIS, etc.).
• Provide expert-level support to NetSuite users and troubleshoot issues.
• Identify and recommend process improvements to optimize NetSuite usage and enhance business efficiency, including analysis, redesign, re-engineering, and organizational effectiveness.
• Create and maintain detailed documentation of NetSuite configurations, processes, and integrations, including change control for requirement artifacts.
• Work closely with cross-functional teams, including accounting, finance, sales, customer success, and IT, to ensure alignment and effective communication.
• Develop and execute test scenarios, support UAT, and manage issue remediation to ensure the quality and accuracy of NetSuite configurations and integrations.
• Lead NetSuite projects, ensuring efficient task management and self-starting initiatives.
• Participate in the setup, configuration, and system maintenance of the NetSuite platform and potentially third-party add-on solutions.
• Identify and assist in managing any defects and change requests. Continued assessment of the systems utilized for improved functionality, efficiency, and effectiveness in a growing and changing business environment.

Business Systems Analyst – NetSuite

Account Executive

• Develop and improve supply chain solutions
• Collaborate with teams to streamline operations
• Enhance customer engagement and satisfaction
• Participate in innovative technology development

• Determine and implement a strategic plan for engaging with prospects and existing customers, driving end-to-end sales processes to meet or exceed annual sales quotas.
• Create and present compelling, ROI-driven value propositions tailored to customer needs and objectives.
• Work closely with internal teams, including presales, solution consulting, marketing, customer success, and field sales representatives to maximize customer outcomes.
• Guide sales opportunities through the entire cycle, from prospecting and discovery to contract negotiation and closing.
• Continuously monitor and analyze customer’s technology environment, business goals, and competitive landscape to maintain expertise on market trends and customer strategies.
• Conduct regular discovery sessions and presentations to share insights, provide value-based solutions, and advance customer decision-making processes.

Account Executive, EMEA Central

• Develop and execute a strategic plan to engage with retail-focused prospects and customers
• Create and present compelling, ROI-driven value propositions tailored to customer needs
• Work closely with internal teams to maximize customer outcomes
• Guide sales opportunities through the entire cycle, from prospecting to closing
• Conduct regular discovery sessions and presentations to share insights and value-based solutions

Support Engineer

• Troubleshoot business and operational issues associated with the Warehouse Management System (WMS) and ancillary software
• Quantify issues and provide supporting data if issues are escalated to the ERP Vendor
• Manage the WMS environments and migration of configurations between environments
• Support the operation and continuous improvement of the monitoring of our cloud solutions
• SQL performance monitoring, index, and query tuning
• Maintain detailed documentation of configurations, troubleshooting steps, and support processes for future reference and knowledgebase articles

Pre-Sales VVM

Senior Field Marketing Manager

Inside Sales

Data Science Intern

Corporate Strategic Finance Analyst

Software Architect

Service Desk Analyst – Tier 1

Business Systems Analyst – NetSuite

Account Executive

Account Executive, EMEA Central

Account Executive

Support Analyst, L2