QA Engineer

• Test games and game-related features (such as user interface, usability, functionality).
• Provide usability expertise to the development team; Create and follow through on test plans, including writing and executing test cases;
• Bug and defect handling, analyzing deviations between the defined and the actual functional behavior, and reporting bugs;
• Regression testing on existing product portfolios;
• Communication and working in close collaboration with development teams.

QA Game Tester – Maternity Cover, 2 Year Contract

Network Operations

• The NOC Engineer II operates company's internal data communications systems.
• Uses monitoring tools and applications to ensure operational efficiency for all customer environments.
• Supports/troubleshoots customer network issues from beginning to end.
• Coordinates support with ISP vendors to address repairs and outages.
• Assists customers with timely resolution of complex issues, providing technical support and problem determination.

NOC Engineer II

Director

• Provide operational leadership over two legacy benefits programs currently running in parallel
• Ensure consistent administration, compliance, and employee support across both plans
• Partner with Finance to manage cost controls and funding models (self-insured and fully insured)
• Assess current vendor performance, contracts, and cost structures
• Define RFP strategy, scope, and evaluation criteria
• Align stakeholders across People & Culture, Finance, Legal, and Procurement
• Lead global open enrollment planning and execution
• Oversee compliance with ACA, COBRA, ERISA, GDPR, and international regulations
• Provide clear direction and accountability to the existing global benefits team
• Deliver the CPO and executive leadership with current-state assessment, cost and risk analysis, integration recommendations, and strategic roadmap for unified benefits structure

Interim Director, Global Benefits – Contract

Supply Chain

• The Logistics Coordinator is a front-line position, reporting to the area Supervisor.
• This position supports the resolution of issues related to the logistics of material movement, and production flow through collaboration with numerous cross-functional departments.
• Data entry, inventory management, scheduling service, record maintenance and special projects as assigned.
• Maintain spreadsheets and databases, as well as special projects assigned, filing, typing, copying and other clerical duties.
• Perform administrative and related data entry activities in support of Premium Product operations.
• Order administration includes creating stock transfer and delivery documents, receipt of game and equipment into stock, enter and validate installation and warranty documentation and track sale orders.
• Sign administration including, processing sign installation and removal transactions in SAP, process tracking sign movements, process material scrap reports, track sign rework and refurbish and maintain the sign database.
• Service processes include, creating service cases for service calls, files and track service tickets and order management.
• Scheduling service activities with customers and ensuring all regulatory requirements are adhered to.
• Revenue process includes verifying serial numbers, administering gaming transfer documentation, update SAP on machine installations and conversions, software and other serialized or peripheral equipment.
• Part administrative process include adding/ordering new parts, research parts approvals, create sales orders for parts and create stock transport orders for parts.
• Inventory processes include processing parts receipt and shipments, administering cycle counts in the warehouse and vans, analyze parts usage and stocking/reordering and conducting monthly finished goods inventory audits.
• Detect problems, troubleshoot issues and follows directions to resolve process issues.

Logistics Coordinator II

• Lead and manage all international tax matters, including the foreign tax provision process, the review of all foreign tax compliance, and the implementation, review, and maintenance of global transfer pricing positions
• Develop and implement global tax planning strategies to minimize the effective tax rate and maximize cash flow
• Establishing process and control environment to ensure timely and accurate compliance with existing and emerging country-by-country and intercompany transaction reporting requirements
• Servings as an integral part of our acquisition, divestiture, and restructuring teams as a subject matter expert, e.g., planning, due diligence
• Establishing process and control environment to manage interaction with government agencies on all transfer pricing related issues; including audits, negotiating tax incentives, planning future investments, etc.
• Provide expertise on the following international tax areas: foreign tax credit, GILTI, FDII, 163(j), and ASC 740
• Manage relationships with external tax advisors and auditors
• Provide leadership and mentoring to the tax team
• Communicating the impact of all the above with our regional and global financial teams

International Tax Director, Global Transfer Pricing, Business Model Structuring

Account Manager

• Create effective strategic partnerships with clients by demonstrating technical best practices and adoption
• Act as a liaison between the customer and various internal entities to simplify processes and reduce complexity
• Work with clients to build customer success plans and measure achievement of critical performance indicators
• Establish regular cadence with each assigned client to review dashboards and program status
• Cement yourself as a trusted/strategic advisor with customers and drive continued value of products and services
• Identify and develop upsell and cross-sell opportunities
• Maintain functional and technical knowledge of IGT systems platforms and future products

Relationship Manager III

• Manual testing slot games to ensure they meet technical, functional, regulatory and customer requirements
• Executing both scripted and exploratory test cases
• Reviewing documentation and test packages for compliance
• Detecting, logging, and tracking bugs using tools such as Jira/Xray
• Validating the correct implementation of game math and mechanics
• Documenting findings to support debugging and future improvements
• Providing regular updates on testing progress
• Execute automation scripts to ensure consistent and efficient test coverage

Junior SQA Engineer

• Help clients achieve their strategic goals and maximize their investments.
• Create effective strategic partnerships with clients.
• Act as a liaison between the customer and internal entities supporting IGT systems.
• Drive adoption, ensure retention, and audit software maintenance invoices.
• Build customer success plans and establish critical goals.
• Measure and monitor customers’ achievement of performance indicators.
• Establish regular cadence with each assigned client to review dashboards.
• Cement yourself as a trusted advisor with customers and drive continued value.
• Advocate customer needs and manage concerns.
• Act as the IGT systems liaison for inquiries, issues, or escalations.

Relationship Manager

Manager

• IGT is in search of our next team leader for our Order Management group.
• This person will have supervisory responsibilities for a portion of our North American Parts and Conversion order entry processes.
• This is an integral supervisory position that works closely with Sales, Casino Operators, Distributors, IGT Field Services, Production, Compliance, Product Management, Shipping, and Legal to ensure proper procedures are followed regarding order entry and order maintenance functions upholding the quality standards set by our customers and our committed (SLA's) Service Level Agreements regarding order cycle times.
• This Supervisor will maintain a team of 12 to 15 direct reports and will provide direct supervision and training for all departmental order entry team members to include daily team direction and adjustments regarding work volume, overtime parameters, performance counseling's, and annual reviews.
• In addition, this individual will facilitate cross-functional meetings in order to improve “Best Business Practices”, participle in large customer projects, and or to discuss and solve operational challenges and opportunities as well as own the documentation of all internal processes.
• Strong relationship building and supervisory skills are required to meet or exceed current business expectations for this position.
• Review daily order volume; develop and implement a team plan to enter all new orders and meet the required order review guidelines for all existing open orders.
• Provide leadership, guidance, support and training to the staff within the department to assist in achieving departmental and organizational goals.
• Actively participate in operational efficiency projects to streamline processes impacting the order cycle times.
• Position provides mentoring and development of staff on a daily basis and through weekly 1:1 meetings.
• Responsible for addressing employee relation issues including hiring, training, evaluating, mentoring, motivating and discipline.
• Supervisor will be in daily / hourly discussions with peers in order to level load the entire team, maximize staffing, minimize overtime and missed SLA's.

Manager, Order Management

Financial Planning and Analysis

• Lead the preparation and submission of consolidated financial statements in accordance with US GAAP.
• Implement and maintain global accounting policies and procedures to ensure consistent financial practices across subsidiaries.
• Collaborate with tax, treasury, FP&A, and regional finance teams to ensure alignment of financial reporting with corporate goals.
• Provide guidance and technical expertise on complex accounting matters, including revenue recognition, leases, foreign currency, and acquisitions.
• Manage and develop a high-performing international reporting team, providing mentorship and leadership.
• Support M&A due diligence and integration efforts from an accounting and reporting perspective.
• Lead continuous improvement initiatives for financial reporting processes, controls, and systems.
• Stay current with changes in global accounting standards and advise leadership on their potential impact.

International Director, Financial Reporting

Designer

• Generate innovative ideas and themes that align with creative briefs for new casino and slot games.
• Work collaboratively with the studio throughout the development process to ensure the execution of your concepts meets high-quality standards.
• Create detailed design documents outlining game mechanics, features, and requirements.
• Serve as the creative gatekeeper during achievement ceremonies, ensuring all elements align with the project's vision and standards.
• Provide mentorship to key creatives on standard methodologies in casino game design, tailored to various key markets.

Casino Game Designer – Slot Game, Math Design

• Create effective strategic partnerships with clients by demonstrating technical best practices and adoption while establishing new relationships
• Act as a liaison between the customer and the many internal entities supporting and serving the IGT systems ecosystem
• Streamline partnerships with various departments, including product management, engineering, professional services, and education
• Orchestrate overall relationships with assigned clients, driving adoption and ensuring retention
• Audit software maintenance invoices to ensure accurate billing
• Build customer success plans, establishing critical goals to aid the customer in achieving their objectives
• Measure and monitor customers’ achievement of critical performance indicators
• Cement yourself as a trusted/strategic advisor with customers and drive continued value of products and services
• Advocate customer needs/issues cross-departmentally and manage customer concerns
• Provide insight concerning the availability and applicability of new products and features

Relationship Manager IV

• Own the strategy, design, and evolution of the finance shared services / GBS operating model.
• Align shared services objectives with enterprise priorities for cost efficiency, control rigor, service quality, scalability, and audit readiness.
• Approve and govern all scope changes, migrations, and material process redesigns affecting Genpact-delivered services.
• Act as end-to-end process owner for in-scope finance and adjacent finance operations across retained teams and Genpact.
• Own outcomes related to contract interpretation, pricing models, and productivity commitments.
• Serve as the primary relationship manager with internal stakeholders and build the retained shared services governance organization.
• Own the enterprise change management strategy, including service catalogs and RACI clarity.

Director of Shared Services

Backend Engineer

• You will work on creation of games for video lottery terminals. Main duties include implementing visuals, sounds, win/lose calculations as well as specific features and mechanics of each game.
• You’ll implement games targeting both Windows and Linux platforms. Codebase is C++11 and development is done on MS Visual Studio but code also needs to be compiled on GCC.
• OpenGL, BINK, XML are technologies which among others will be used in visual part of game creation.
• Numerous libraries and frameworks underline the whole codebase to allow many interfaces required for one video lottery terminal to work, such as: bill acceptors, mechanical inputs of buttons and keys, player cards, online subsystem, touch screens etc.

C++ Game Developer – Junior/Medior

Operations

• The Director, Workforce Planning, for IGT is a high energy, innovative, creative individual responsible for the planning, development and implementation of strategic and operational workforce plans and forecast in pursuit of IGT's growth strategy.
• This individual will serve as a go-to resource for key stakeholders including but not limited to HR Business Partners/colleagues and business leaders.
• They will be a key member of the Organizational Effectiveness Center of Expertise (COE).
• Leads the development of workforce plans to address enterprise business needs and align staffing for optimal efficiency.
• Develop and implement comprehensive and consistent strategies, tools, and processes related to workforce planning, workload forecasting, capacity & attrition management.
• Interacts across key enterprise stakeholders to deliver an efficient and effective Forecast Process.
• Reviews, updates, and improves workforce forecasting methods to provide reliable, consistent forecast and plan data.
• Leads cross functional teams to develop hiring plans to meet the demands of the enterprise.
• Provides guidance in identifying HR trends across the business groups through analytics and provides feedback to HR and Senior Leadership regarding emerging trends or patterns across all groups of the enterprise.
• Owns analysis of labor costs.
• Subject matter expert in advanced statistical, econometric and quantitative analytical techniques, advance modeling, capacity planning, seasonal/marketing impact drivers and business analytics.