ICU Medical

Manager

• Maximize opportunities for ICU Medical revenue and margin growth by driving marketing initiatives through contract management and executing Individual and IDN Contracts and Anniversaries.
• Individual/IDN Contract Development, Implementation & Maintenance.
• Identify and pursue projects to enhance contracting and operational efficiencies.
• Action Contract Expirations and Individual/IDN Contract Amendments, LOxs, etc.
• Manage priorities effectively for the team and communicate status to leadership and key stakeholders on a regular basis.
• Develop, train and manage Tools and Templates (profit analysis, quote tool, anniversary tool, contract templates, etc.).
• Internally Collaborate with Marketing, Legal, Finance, and Field Sales to both strategically and tactically manage contracting needs including approval of non-standard terms and conditions for RFPs and contracts.
• Responsible for all analytics and contract needs for Individual/IDN RFP/RFI and bid request.
• Field Point-of-Contact.
• Develop and Manage Tools (quote tool, anniversary tool, etc.).
• Internally Collaborate with Marketing, Legal, Finance, and Field Sales to both strategically and tactically manage contracting needs.
• Maximize opportunities for ICU Medical revenue and margin growth by driving marketing initiatives through contract management and executing Individual and IDN Contracts and Anniversaries.
• Strategically develop and execute processes that enable the execution of Marketing needs while balancing resource constraints.
• Create an environment to promote development of the analysts through training, coaching, and leadership enhancement.
• Accountable for the management of all individual/IDN customer contracting activities (contract lifecycle).
• Manage bottom line revenue enhancement for ICU Medical through the anniversary process.
• Responsible for all analytics and contract needs for Individual/IDN RFP/RFI and bid requests.
• Enforce the teams adherence to ICU Medical policies by promoting, developing and monitoring Standard Operating Procedures.
• Work on special assignments as assigned.

Contracts Manager – Consumables

Sales Development Rep

• Lead the Vascular Access sales education program, including product, sales process, sales methodology, the clinical why, and customer buying process
• Maintain, update, and optimize sales processes to ensure alignment with customer buying journeys and internal business objectives.
• Champion and embed sales methodologies that support consultative, insight and value-driven selling into sales education and enablement content and tools.
• Lead the field trainer program to ensure consistent delivery of sales training and development.
• Partner with Sales Managers and Leaders to design and deliver leadership development programs that enhance coaching capability and sales management effectiveness.
• Provide training and resources to strengthen sales skills, professional development, and continuing education for all sales roles.
• Foster and facilitate team selling practices across business units to deliver seamless customer experiences.
• Conduct ride-alongs with sales representatives to provide in-the-moment coaching, feedback, and skill development.
• Deliver clinical sales coaching and education to ensure reps can confidently address complex product and industry conversations.
• Work cross functionally to collaborate on the design and optimization of the onboarding process to improve time to effectiveness for new sales representatives and sales leaders.
• Monitor and share competitive intelligence and industry trends to keep sales education programs up to date with current, relevant insights.
• Align internal processes, tools, and resources with both sales and customer buying processes to improve effectiveness and efficiency.
• Partner with cross-functional teams (e.g., marketing, product, operations) to ensure unified messaging and enablement strategies.

Clinical Sales Development Consultant

Software Engineer

• Proficiency in integrating Oracle e-business suite with EDI (IBM SI B2b) tool
• Working knowledge of the 3PL EDI integration with oracle (850/810/940/945)
• Analyze project requirements and determine technical approach and programming required
• Support Oracle Applications Production environment (12i)
• Medium to High efficiency in PL/SQL programming
• Demonstrate technical knowledge (RICE components) in EBS O2C and P2P cycles
• Rewrite to remove errors to adapt to new requirements
• Support business needs for system processing and availability
• Participate in 24/7 department on-call program

Applications Programmer, EDI, Oracle

Data Analyst

• Support curation and delivery of customer data packages
• Data Analytics Team Support and Automation: ensure analyst team is delivering, adhering to processes and fully utilizing automation tools.
• Utilize Salesforce CRM to track on time delivery of contracted services and reports overview calls
• Leverage real time analytics to track customer satisfaction
• Define requirements and assist in tool development for enhanced analytics
• Develop and deliver training materials for analytics
• Educate internal departments on any new or revised service offerings
• Lead Voice of the Customer activity to understand customer needs
• Work cross functionally to create optimization and value-add services for current install base
• Work with contracts and legal department to create and review service contract language.

Program Manager, Professional Services – Data Analytics

Analyst

• Enforces established pricing guidelines and generation of Margin Analysis for internal review & approvals
• Update and maintain the Model N contract system as required (i.e., new, amendments, etc.)
• Provide data and/or analytics for assigned regions and contracts
• Manages contract expirations & renewals
• Communicates price changes, renewals and price list extensions to marketing, field sales and trading partners as appropriate
• Support incoming Trading Partner & ICU Medical associate contracting requests or questions
• Manage & Execute Chargeback process with Trading Partners
• Approves tier activations via GPO membership portals
• Applies tier changes, membership adds/deletes and address updates
• Collaborate with accounts receivable department to resolve billing discrepancies pursuant to contractual terms and conditions
• Review contracts for signature
• Create price lists and membership lists to include in standard contract templates
• Collaborate with Membership in tying of accounts to execute commercial contracts
• Collaborate on relevant project teams and work groups
• Provide support for process improvement, standardization or strategic initiatives
• Work on special projects as assigned

Associate Contract Analyst

Compliance

• Provide regulatory support and expertise associated with US and global submission requirements, including analysis of the requirements and tracking of deliverables.
• With oversight, supports execution of global regulatory strategies and assists in creation and maintenance of global registration dossiers.
• Assures full regulatory compliance of all documentation for submissions and change management to enable product approval and issuance of EC certificates, FDA or other international certificates/permits/approvals.
• Ensure that key strategic new products are developed in line with the global registration requirements.
• Drives projects forward and executes agreed upon strategies and plans with oversight. Maintains awareness of applicable regulations.
• Plans and organizes registration packages for device products. Prepares registration packages in line with regional regulatory requirements and guidelines.
• With oversight, understand and respond to regulatory agencies or notified body correspondences.
• Work with region and country RA counterparts to evaluate changes for regulatory impact and to ensure compliance with applicable regulations. Accurately describes these changes for ease of regulatory agency review.
• Review and approve critical documents, seeking guidance when necessary. Review technical reports and determine acceptability for regulatory submission.
• Identify registration documentation deficiencies and work with colleagues to accomplish resolution.
• Understand global regulations and assure regulatory compliance, minimizing development costs and cycles.
• Exercise good judgment within policy and regulations.
• Responsible for tracking and completion of assigned registration activities. Accountable for accuracy of work and meeting multiple, simultaneous deadlines. Missed registration deadlines or inaccurate registration packages can delay regulatory approvals, which can result in missed sales or regulatory action letters.
• Represents Global Regulatory Affairs at research and development meetings and presents agreed upon regulatory positions. May serve as a lead regulatory representative to an assigned product or project team.
• Reviews regulatory commitments, strategy decisions, meeting strategies with regulatory authorities and changes to resource allocations with manager prior to execution.
• Work on special projects as assigned

Associate II, Regulatory Affairs

Business Operations

• Implement projects from initiation to implementation phase including gathering requirements, writing functional design documents, communicating requirements to technical team members, writing test scripts, implementing, and training end users and IT support staff
• Work on all areas of E-Business suite with expert knowledge on Order Management, Receivables, Vertex, Shipping, Oracle Advanced Pricing, EDI and working knowledge on Service Contracts, Bills of Material, Work-in-Process, and Supply Chain
• Guide team in developing reports, customizations, interfaces and extensions for Oracle applications
• Act as a liaison between business users and technical team members
• Identify process improvements and work with business partners effectively to implement change
• Support and enhance Oracle Applications interfaces integrated with non-Oracle systems
• Create functional requirements and technical design
• Drive test planning and execution
• Assist end users with day to day applications troubleshooting and end user questions
• Participate in 24/7 department on-call program
• Work on special projects as assigned

Business Systems Analyst – Operations

• Serve as liaison between technology and business end-users
• Identify, assess, and document business requirements, recommending business priorities and advising business on options, risks and costs versus benefits of various solutions
• Triage incidents/problems with Procurement systems as they arise (as Tier II/III support), and either manage or directly perform enhancements/fixes to provide resolution satisfactory to our business partners
• Create & identify ways to improve Procurement function metrics and KPIs using IT
• Write and socialize test plans, SIT test cases and UAT test cases related to supported Procurement systems and their changes
• Orchestrate & manage execution of SIT and UAT related to supported Procurement systems and their changes
• Assist with completing operational readiness (Service Transition) documentation required of all changes made to Procurement systems
• Provide input to buy vs. build decision based on input received from the business and other functions within technology
• Participate in the development of formal business cases, when applicable
• Develop use cases to explain / demonstrate business requirements / specifications to the technology team
• Facilitate implementation of new functionality through communications, training sessions, demos, and the development of appropriate documentation
• Critically evaluate information from multiple sources and clearly indicate quality of final analysis
• Determine, implement, and evaluate business metrics to meet ongoing organizational or customer information needs.
• Analyze and report on complex data to meet business needs.
• Work on special projects as assigned

Business Systems Analyst – Procurement Applications

• Implement projects from initiation to implementation phase including gathering requirements, writing functional design documents, communicating requirements to technical team members, writing test scripts, implementing, and training end users and IT support staff
• Work on all areas of E-Business suite including Bills of Material, Work-in-Process, Inventory, Planning and Scheduling, Procurement and Supply Chain
• Work on or support key processes and elements including work in process, manufacturing execution, bills of material, routers, planning and scheduling, inventory replenishment, serial-level transactions, purchase order processes, requisition/PO approval process, internal order/sales order process, receiving processes against POs/internal orders/inter-org shipments, outside processing, integration with outsourced warehouses, consigned inventory, etc.
• Guide team in developing reports, customizations, interfaces and extensions for Oracle applications
• Act as a liaison between business users and technical team members
• Identify process improvements and work with business partners effectively to implement change
• Support and enhance Oracle Applications interfaces integrated with non-Oracle systems including MES
• Create functional requirements and technical design
• Drive test planning and execution
• Assist end users with day to day applications troubleshooting and end user questions
• Participate in 24/7 department on-call program
• Work on special projects as assigned

Business Systems Analyst – Manufacturing

Engineer

• Provide on-site field technical services that exceed customer expectations for responsiveness, delivered at a level of quality and value that results in customer satisfaction, loyalty & retention.
• Manage all field service operations within an assigned field service territory.
• Drive to customer locations on a daily basis
• Provide product testing, investigation and repair of devices at customer location
• Electromechanical device installation for field-serviceable equipment
• MedNet/LifeShield support
• MedNet/LifeShield device configurations
• Install MedNet/LifeShield drug libraries as needed
• Provide customer Technical In-Service training
• Register Oracle Service Requests via laptop
• Implement hardware & software device updates via technical field projects
• Provide billable (i.e. non-warranty) field repair services
• Utilize the Field Service Basic Operating Procedures
• Management of Test Equipment
• Maintain inventory of field spare parts
• Proper expensing of all travel costs
• Must understand wireless connectivity at the configuration level and be familiar with basic troubleshooting methods including wireless encryption

Field Service Engineer

Product Manager

• Develop and execute clinically accurate, strategically aligned marketing programs for the IV Solutions portfolio
• Own market strategy for on-market IV Solutions products and lead end-to-end planning and execution of new product launches
• Partner cross-functionally with Sales, R&D, Supply Chain, Clinical, and external stakeholders to support supply continuity, demand planning, and forecasting
• Execute product marketing initiatives across digital channels, customer-facing collateral, sales enablement tools, and sales training
• Lead convention and trade show messaging, content development, and execution
• Analyze market trends, competitive activity, and customer insights to drive differentiated positioning and competitive response strategies
• Translate market research into actionable product strategy, positioning, and messaging
• Build and apply clinical expertise in IV Therapy and Medication Delivery while leading special projects as needed

Product Manager – IV Solutions

Full-stack Engineer

• The Senior Biocompatibility Engineer will play a critical role in ensuring patient safety by overseeing biocompatibility evaluations of medical devices, materials, and processes.
• This position will collaborate with cross-functional teams to ensure compliance with global regulatory requirements such as ISO 10993.
• Utilizing expertise in the medical device biocompatibility field to provide guidance throughout the product lifecycle, interpreting regulatory requirements and supporting the biocompatibility strategy team.
• This position will use analytical skills to review scientific data and assess any gaps, while also making recommendations to mitigate risks.

Senior Engineer, Biocompatibility

• The Oracle Applications Programmer is responsible for assisting with the development, deployment, maintenance, and customization of various Oracle Applications including General Ledger, Payables, Receivables, Order Management, Work In Process, Inventory, Purchasing and FA.
• This position will interface with Business Analysts to understand business requirements and develop solutions, test and deploy.
• This position will also work with the business on any technical development requirements such as reports and forms.

Oracle Applications Programmer

Project Manager

• Plan the project
• Define the scope of the project in collaboration with management and technical lead
• Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project
• Determine the resources (time, money, equipment, etc.) required to complete the project
• Develop a schedule that effectively allocates the resources to the activities
• Review and revise the project schedule with management and stakeholders as needed
• Determine the objectives and measures upon which the project will be evaluated at its completion
• In consultation with the appropriate manager(s), recruit and select staff with appropriate skills for the project activities
• Execute the project according to the project plan
• Develop forms and records to document project activities
• Set up files to ensure that all project information is appropriately documented and secured
• Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project
• Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project
• Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards
• Write reports on the project for management and stakeholders
• Monitor budgeted project expenditures
• Ensure that all financial records for the project are compliant and up to date
• Ensure that the project deliverables are on time, within budget and at the required level of quality
• Evaluate the outcomes of the project as established during the planning phase
• Work on special assignments as they arise

Senior Project Manager – R&D

Sales

• Meet territory sales quota for ICU Medical, Inc. Critical Care product line, including invasive and minimally invasive hemodynamic monitoring technologies, devices, and systems; vascular and cardiac catheters and sensor systems; closed blood sampling systems; custom angiography and interventional radiology kits, Level 1 Temperature Management (Rapid Infuser - Fast Flow, Hotline - Low Flow, Irrigation Warmer, Convective Warmer, Snuggle Warm Blankets, Temperature Probes), Pain Management Products (Spinal/Epidural Trays, Lumbar Puncture, Peripheral Nerve Block, Echogenic), Portex Anesthesia Airway (Breathing Circuits and Masks, Endotracheal Tubes, Endobronchial Tubes, Laryngoscopes).
• Master presentation skills and command technical knowledge of the ICU family of products to be able to clearly and professionally communicate the clinical benefits to Hospital Clinicians. Requires mastery of the measurements and physiology related to hemodynamic patient monitoring, temperature management, and pain management.
• Know the strengths and weaknesses of competing products in the market and how to position ICU Medical’s offerings against them clinically. Be the clinical expert/consultative problem solver at the field level for clinical and supply chain contacts
• Know the assigned territory and customer base, contracts, competitive product, distribution models, etc.
• Be able to conduct trials and implementation of all ICU Medical Critical Care products
• Know your market and the clinicians in the market through local ASA, SCCM, AACN, and AAMI chapters.
• Communicate with managers and align sales efforts with company and regional targets.
• Work occasionally during weekends/nights, when necessary