Hyundai Motor America

Security Engineer

• Assist in managing and optimizing firewalls, EDR, and IDS/IPS across our enterprise environment.
• Support detection, analysis, and containment of security threats, including specialized participation in Vehicle Cybersecurity incidents.
• Perform regular scans, assess risks, and work cross-functionally to implement remediation strategies.
• Coordinate with headquarters in Korea and collaborate with various HATCI locations to align security standards.
• Apply your knowledge of OS and networking to harden systems and improve our overall security posture.
• Play a key role in achieving and maintaining ISO 27001 certification.

Cybersecurity Engineer

Human Resources

• Design, build, and maintain interactive dashboards in Power BI and Excel to visualize employee sentiment trends, including heat maps and intuitive formats that highlight problem areas and emerging themes.
• Analyze survey data and feedback to identify patterns, connect insights to current sentiment, and build a cohesive storyline that supports leadership dialogue and decision-making.
• Generate monthly reports that synthesize key findings into actionable insights, ensuring clarity and executive-readiness.
• Translate complex data and ER topics into clear, consumable content for both leadership and employees, including guides, infographics, visual summaries, and quick-reference job aids.
• Ensure all content reflects ER’s messaging standards, tone, and visual identity.
• Partner with ER Planning and ER Operations to understand content needs and timelines.
• Identify opportunities to improve how ER information is communicated and accessed across the organization.
• Standardized templates, visual tools, and communication formats to increase clarity and reduce redundancy.
• Recommend enhancements to workflows, processes, and documentation based on data, user feedback, and observed gaps.
• Support rollout of ER initiatives by producing supporting materials and coordinating with relevant stakeholders.

Employee Relations Continuous Improvement Specialist

Manager

• The District Parts & Service Manager serves as the liaison between Hyundai Motor America and the Hyundai dealerships.
• Works to improve dealer performance in the areas of vehicle sales, customer retention, and profitability.
• Communicates, implements, and assists dealers through programs, policies and procedures, which develop and promote well-managed, profitable parts and service departments.
• Must be able to analyze dealer parts and service operations, identify deficiencies and recommend corrective actions to ensure dealer provides proper Hyundai brand image while improving dealer profitability.
• Regularly contact dealers to communicate, implement and administer HMA programs, policies and procedures.
• Monitor and advise dealer and regional management of dealer’s performance/adherence to policies and procedures in such areas of Parts Sales, Parts Inventory Control, Fixed Operations Training, Warranty Administration, Consumer Affairs, Customer Satisfaction, etc.
• Communicate HMA assigned objectives and work with dealers to ensure progress towards attainment of objectives.
• Provide technical support as required to verify vehicle operating issues; warranty repair procedures and customer concerns.
• Provide feedback to HMA in written reports.
• Monitor dealer performance with respect to the HMA dealer agreement.
• Provide recommendations on operational improvements to Dealer and dealership managers, which maximize customer satisfaction, customer retention, operational effectiveness, market penetration, and dealer parts and service profitability.
• Ensure consistent training attendance and participation at regional and satellite training classes.
• Work through dealers to implement processes that improve Customer Satisfaction and manage the resolution of customer complaints within an assigned district.
• Meet with customers as required to resolve concerns.
• Maximize Parts & Accessory Sales in assigned district.
• Administer HMA Goodwill funds to improve Customer Satisfaction and increase re-purchase intent.
• Represent Hyundai Motor America in Better Business Bureau, State Lemon Law cases; assist corporate attorneys in developing the company’s case and position.
• Special projects and assignments.
• Extensive overnight travel required.
• Quickly identify areas of deficiencies in the Parts and Service departments and make reasonable suggestions for corrective action.
• Authorize discretionary spending for parts expenses that fall into a goodwill type of situation.
• Evaluate situations involving customer disputes/concerns and approve the appropriate level of financial assistance to resolve the concern in the best interest of both the customer and Hyundai Motor America.

Manager, District Parts – Service

• Conduct ongoing research and analysis of employee relations, labor relations, and workplace trends to support proactive identification of workforce risks, morale concerns, and engagement opportunities.
• Support the design, execution, and tracking of ER strategies and programs aimed at improving employee experience, morale, and trust in management.
• Provide executional and coordination support for ER-led morale and engagement initiatives.
• Develop, maintain, and support management-facing ER tools.
• Archive and generate quantitative and qualitative reports for HMGMA management.

Employee Relations Law, Analysis & Strategy Specialist

Sales

• The District Sales Manager will be responsible for assisting dealers in all facets of dealership operations including sales support, product distribution, merchandising, advertising, customer assistance and sales training.
• Attain regularly assigned wholesale and retail vehicle sales objectives.
• Attain market penetration/registration performance objectives.
• Ensure dealer/district market representation standards of facility, signage, management and capital.
• Attain Customer Satisfaction Performance Objectives.
• Meeting assigned objectives for the allocation of aged inventory.
• Meeting assigned objectives for selling PIOs (Port Installed Objective-Accessories Sales).
• Attain Hyundai Protection Plan (HPP) and Certified Pre-owned (CPO) extended service contract penetration objectives.
• Conduct in-dealership sales training.
• Provide merchandising and sales promotion support to dealers.
• Coordinate auto show display needs within district.
• Develop fleet sales through fleet account contacts with dealers.
• Review, analyze and provide consultation on dealership business management financial performance including profitability, floor plan requirements and working capital.
• DSM should be able to utilize QMF/SQL to run data utilizing this information during dealer contacts.
• Assist Dealers with CRM and Interactive Marketing initiatives.
• Complete regular administrative responsibilities including contact reports, weekly market re-caps, sales forecasts, etc.
• Complete all assigned dealer surveys or requests for data as required by either Regional or National Sales management.

District Sales Manager

Engineer

• Test and Develop the Noise and Vibration performance of North American Market Hyundai, Kia, and Genesis vehicles.
• Conduct experimental Noise, Vibration and Aeroacoustic investigations including Transfer Path Analysis, Modal Analysis, and Sound Quality Analysis in support of prototype and pilot vehicle development.
• Perform NVH and Wind Noise subjective evaluations & objective testing, investigate problem root causes, develop appropriate countermeasures, and summarize findings in reports.
• Evaluate vehicle NVH performance with the North America Customers’ perspective in mind.
• Utilize experimental data acquisition systems and NVH analysis software (LMS Test Lab, HEAD Acoustics ArtemiS, ...).
• Collaborate with NVH and cross functional teams to develop and execute test plans, coordinate test vehicles, manage supplier activities and ensure efficient use of development resources.
• Conduct in-depth benchmarking of competitor vehicles and translate findings into actionable insights, recommended development direction and preliminary performance targets.
• Analyze and interpret customer feedback and quality data results with internal and external partners (J.D. Power IQS, Consumer Reports, social media, general media, and internal & external customer clinics).
• Interface regularly with Engineering Design Department and counterparts in our R&D Headquarters in Korea; contribute to joint investigations and development activities.
• Support vehicle NVH development activities at the Hyundai California Proving Ground.
• Support North American manufacturing plants, assisting with issue identification, troubleshooting and countermeasure implementation related to build, assembly and process variation during pilot and production stages.
• Contribute to the identification, evaluation and development of new NVH technologies, methodologies and strategies to improve performance and competitiveness of current and future Hyundai, Kia, and Genesis vehicles.
• Participate in domestic and international drive evaluations, development trips and customer-perception events to assess vehicle NVH performance under a variety of conditions and environments.
• Independently manage assigned NVH projects, ensuring high-quality data, thorough analysis and on-time delivery of technical recommendations.
• Create and present clear, concise technical reports, presentations and project updates to management and cross-functional partners.
• Valid Driver's License and satisfactory driving record

Senior NVH Engineer

• Coordinates, monitors, and performs specialized technical processes and related functions directly related to welding activities in the maintenance department in an automotive manufacturing environment to meet and exceed company goals and objectives.
• Report on status of assigned tasks at beginning, during and conclusion.
• In charge of shop wise maintenance index. (Downtime, Manpower, Preventive maintenance, Maintenance system, Equipment improvements, Safety/Environmental, Skill level etc.)
• Prepare, execute, evaluate & improve the annual operation plan.
• Oversee activities to encourage good teamwork. (Interview, Meeting, Events, Collaboration with expatriates)
• Manage the production and downtime condition of the welding shop.
• Need Flexible work schedule based on department shift rotation plan and may need to support any urgent equipment issue including those outside of normal working hours (Night, Weekends, Holidays)
• SAP & PM system should be maintained daily based on Welding shop’s PM activities
• Strong electrical and system engineering skills and knowledge and general mechanical understanding
• Maintaining smooth relationships with external departments through communication and cooperation
• Manage and monitor the purchasing, distribution, and inventory control of maintenance material. (include Tools, Subsidiary materials etc.)
• Control the weld maintenance budget of the year. (Monthly planning and analysis, Secure budget)
• Follow proper spare parts management system in weld maintenance including R&R (Approve PR, Quotation, PO, Parts receiving, parts organizing, Parts issue and so on.)
• Supervise and control conflicts in the organization and support any team member issues. (Organization control, Recruitment, Disciplinary measure, appraisal etc.)
• Clearly communicated to members about direction, company business decision and official information
• Evaluate and mentor shop members to encourage continuous improvement.
• Company policy enforcement

Welding Equipment Maintenance Manager

• Manage the Vehicle NVH development group involved in the evaluation, testing and development of the NVH performance of North American Market Hyundai, Kia, and Genesis vehicles.
• Oversee all Noise, Vibration and Aeroacoustics test and development activities in support of prototype and pilot vehicle development.
• Facilitate the benchmarking of competitor vehicles’ NVH performance and the establishment development direction and performance targets.
• Manage the NVH Development activities and all NVH engineers within the department. Develop and execute test plans, coordinate test vehicles, and manage supplier activities.
• Ensure that all NVH development projects are completed efficiently and on schedule through effective manpower and project management.
• Evaluate vehicle NVH performance with the North America Customers’ perspective in mind.
• Set up the group's goals & objectives aligned with the corporate direction and facilitate the accomplishment of all objectives.
• Continuously improve the group's testing resources, capabilities, and procedures.
• Develop and manage the group's strategies, plans, human resources and budgets. Mentor direct reports.
• Oversee customer feedback analysis and research activities with internal and external partners (J.D. Power IQS, Consumer Reports, social media, general media, and internal & external customer clinics).
• Facilitate collaboration and knowledge sharing throughout the division and with counterparts in R&D Headquarters in Korea.
• Provide technical guidance and support for NVH performance related deficiencies for development and post-production vehicles. Support North American Headquarters and Plants with all NVH performance related inquiries and issues.
• Support the identification and development of new technologies, strategies, and methods for improving the NVH performance of current and future Hyundai, Kia, and Genesis vehicles.
• Lead the creation and presentation of clear & concise project status and technical reports.

NVH Manager

Bilingual

• Manage the inventory of goods held in storage facilities, including monitoring stock levels and ordering replacements when necessary
• Perform clerical tasks for shipment or receipt of goods to or from an international location, for instance document preparation and processing, verification of shipping invoices, assessment of duties and tariffs.
• Prepare financial reports about sales activity, costs, and profit margins for international markets.
• Manage the supply chain process from procurement to shipment to customer delivery.
• Cooperate with other departments within the company to ensure that all international business operations run smoothly.

Sale Support, Planning Specialist – Bilingual, English/Korean

• Coordinates, monitors, and performs specialized technical processes and related functions directly related to stamping activities in the maintenance department in an automotive manufacturing environment to meet and exceed company goals and objectives.
• Report on status of assigned tasks at beginning, during and conclusion.
• In charge of shop wise maintenance index. (Downtime, Manpower, Preventive maintenance, Maintenance system, Equipment improvements, Safety/Environmental, Skill level etc.)
• Prepare, execute, evaluate & improve the annual operation plan.
• Oversee activities to encourage good teamwork. (Interview, Meeting, Events, Collaboration with expatriates)
• Manage the production and downtime condition of the stamping shop.
• Need Flexible work schedule based on department shift rotation plan and may need to support any urgent equipment issue including those outside of normal working hours (Night, Weekends, Holidays)
• SAP & PM system should be maintained daily based on Stamping shop’s PM activities.
• Strong electrical and system engineering skills and knowledge and general mechanical understanding.
• Maintaining smooth relationships with external departments through communication and cooperation.
• Manage and monitor the purchasing, distribution and inventory control of maintenance material. (include Tools, Subsidiary materials etc.)
• Follow proper spare parts management system in Stamping maintenance including R&R (Approval of PR, Quotation, PO, Parts receiving, parts organizing, Parts issue and so on.)
• Control the stamping maintenance budget of the year. (Monthly planning and analysis, Secure budget).
• Supervise and control conflicts in the organization and support any team member issues. (Organization control, Recruitment, Disciplinary measure, appraisal etc.)
• Clearly communicated to members about direction, company business decision and official information.
• Evaluate and mentor shop members to encourage continuous improvement.
• Company policy enforcement.

Stamping Equipment Maintenance Manager

• Coordinates, monitors, and performs function as directly and indirectly related to facility management activities in an automotive manufacturing environment to meet and exceed company goals and objectives.
• Conducts audits of utility machinery operating conditions and provides recommendations for utility machinery maintenance based on findings.
• Performing a various function such as planning, installation, inspection, corrective, scheduled, and preventative maintenance on utility/WWTP equipment including air compressors, HVAC units, piping, chillers, cooling towers, generators, etc.
• During new facility construction, planning, manage installation, inspection, training.
• Visually inspect utility equipment and facility issues to locate potential malfunctions, wear, misalignment, defective parts, and deterioration.
• Management of maintenance mechanical, electrical, and pneumatic components of utility generation equipment such as air compressors, compressed air dryers, chillers, pumps, cooling towers and HVAC systems.
• Respond to work requests and service calls as directed performing a variety of tasks that support the organization.
• Management with project support by providing troubleshooting, applying knowledge, providing sketches or computer-generated designs of machine/facility components.
• Administer, coordinate, and comply with all Business Management System (BMS), Environmental Management System (EMS), and Safety Management System (SMS) requirements.
• Prioritize objectives and implement strategies to achieve company initiatives and oversee development and achievement of them across the organization.
• Drive collaboration across the organization to identify needs and develop scalable solutions.
• Control and coordinate planned and shutdown maintenance tasks in order to keep machinery in good condition.
• Lead all Utility Machinery Management operations including purchasing, maintenance, repair, inventory, transportation, storage, and cleaning.
• Review and write maintenance reports (e.g., machinery failure).
• Develop and modify periodical and preventive maintenance plans in order to reduce machinery failure.
• Set up the budget for machinery improvement.
• Build a good rapport with suppliers and other manufacturers.
• Regularly communicate with the engineers in Production.
• Prepare for audits and quality inspections.

Facility Management Mechanic Manager

• Manage the testing and development of e-motor, power electronics and charging systems for the North American Market of Hyundai/Kia/Genesis all types of electric vehicles.
• Set department goals and objectives that align with the sub-division’s (electrified Propulsion Development Group) direction.
• Develop and manage the department’s plan, strategy, and budget allocation/usage.
• Manage direct reports, including task assignments, professional development, and employee evaluation.
• Continuously improve the department’s testing resources, capabilities, and procedures for electrified propulsion systems development.
• Facilitate collaboration and knowledge sharing with Korean R&D counterparts.
• Provide technical guidance for e-motor, power electronics and EV charging systems testing and development.
• Formulate countermeasure strategies and proposals to enhance e-motor, power electronic system, and charging system characteristics
• Manage vehicle test events, including real world charging interoperability, vehicle-to-load tests, cross-functional seasonal tests (hot/cold), and chamber/dyno tests.
• Ensure that all performance development activities adhere to internal quality standards.
• Oversee research concerning customer feedback via JD Power IQS, Consumer Reports, and Customer Clinics, to identify areas for improvement.
• Support the benchmarking of competitor vehicles and facilitate the setting of development targets for future xEV projects for the NA market.
• Oversee the identification and development of new technologies, strategies, and methods for improving the performance and efficiency of current and future Hyundai, Kia, and Genesis vehicles.
• Support NA headquarters with all-electric vehicle inquiries and issues in relation to electrified propulsion systems.
• Create and present clear technical reports on the statuses of propulsion system-related projects.

Senior Manager – Electrified Propulsion System Development

• The Sr. Manager, Sales Planning & Analysis will manage accurate and timely sales plans, including production, wholesale and retail volumes, which are critical to control inventory costs for HMA and Hyundai dealers, as well as ensure that adequate stock is available to maximize Hyundai’s sales potential.
• This position will support the Product Line Management, Sales Analysis and Forecasting and Retail Operations departments by taking a leading role in the planning, tracking, and forecasting of vehicle sales, production, and wholesale relevant to sales operation functions.
• As the Hyundai product line-up continues to expand and is sourced from more production regions, greater focus and attention is required to manage the production and distribution of vehicles to ensure appropriate levels of inventory.
• Support the Product Line Management department by taking a leading role in the planning and analysis, tracking, and forecasting of vehicle sales, wholesale and production.
• Lead process for Systemizing National Rundown/Carflow development improving overall turnaround time and availability to all users.
• Provide additional analyses to identify risks and opportunities in achieving our Sales objectives/targets.
• Track and report out on ongoing changes to our Sales and Supply plans on a more consistent basis.
• Coordinate monthly and weekly Governance Carflow meetings.
• Maintain and update monthly carflow and rundown plans by model, region, and port.
• Inform executive management of changes to the carflow and the subsequent impact of changes to inventory, production or sales.
• Analyze sales trends, production status, and inventories to support sales and production plans and produce regional retail forecasts based on availability.
• Support Senior Sales management by preparing sales associated presentations and in generating ad-hoc analyses and projects.
• Collaborate with various stakeholders at all levels including Product Line Management, Distribution Operations, HMNA, and Finance.
• Sophisticated process and project management skills, as well as strong analytical and communication skills.
• Effectively coach, counsel, and develop staff.
• Utilize the diverse talents of the staff by efficiently managing staff’s time, materials and budget while focusing on the goals and vision of the company.
• Develop and implement recommendations on future production and sales forecasts.
• Provide detailed level analysis and recommendations to adjust sales, wholesale, and production requirements.
• Manage vendors (define scope and ensure delivery of goods/services, monitor and drive performance, work to raise level of program effectiveness).

Senior Manager, Sales Planning & Analysis

• Manage HMA Facilities operations nationwide and at National Headquarters (NHQ) campus, located in Fountain Valley, California.
• Exemplify principles of environmental stewardship, including energy use, water use, transportation, recycling, air quality, and other infrastructure related systems and activities.
• Prepare Capital Expense (CapEx) and Operating Expense (OpEx) budgets, for HMA, and HEA; maintain / control budgets.
• Conduct risk mitigation, assessing, identifying, and resolving discrepancies.
• Assist in developing FM business plans and provide data analysis, trending, and projection to recognize Take advantage of opportunities within the FM scope of services.
• Match service level agreements to site activity levels and program needs.
• Implement FM Best Practices and set the strategic direction for implementation of continuous improvement plans and innovation at the local level and throughout the portfolio.
• Develop and oversee Key Performance Indicators (KPI’s) to help measure progress against our most strategic objectives.
• Implement the appropriate metrics to successfully track and trend the KPI’s to match business needs and goals.
• Ensure that services and programs meet or exceed all HMA and external regulatory authority requirements.
• Develop and maintain a consistent operational image, implementing initiatives and producing a quality product in accordance with HMA standards.
• Ensure effective customer satisfaction, service and relations by implementing process and technology to deliver quality products and services.
• Support Emergency Action Plans and support business continuity efforts, including establishing process and procedures and partners.
• Support construction activities through all phases of the project life cycle to ensure quality projects are delivered and integrated into sustained long-term operations including support of warranty and systems at new NHQ and nationwide.
• Evaluate and provides space planning guidance for all HMA facilities nationwide.
• Secure approvals for physical office moves and workstation reconfigurations, including furniture, files, office equipment, etc.
• Oversee facility security, environmental, health, & safety (EHS), and emergency preparedness procedures for all HMA facilities.
• Travel occasionally to Hyundai regional locations as required (a few occurrences per year).
• Develop and implement safety/security systems and procedures for all HMA-occupied facilities.
• Provide oversight and direction to outsourced contractors for facilities, mailing/shipping/receiving functions at HMA Headquarters facility.
• Work with outsourced facilities maintenance contractor, Hyundai Engineering America (HEA), to implement a Work Order Tracking System to efficiently monitor the status of daily facilities work orders.
• Manage direct staff and strategic business partners.
• Act as liaison between internal teams including Real Estate, IT and Security, in addition to leading the day-to-day operations.
• Oversee the executive protection services by managing the protection vendor, developing standards, working with executive assistants & event departments (such as PR and Marketing) to identify events executives will be attending and work with the protection vendor on each event.

Senior Manager, Facilities

Financial Planning and Analysis

• Manage and coordinate all General Affairs activities for the organization.
• Ensure compliance with all regulatory requirements, establishing policies, supervising operations.
• Lead and manage the General Affairs Strategic Planning Section.
• Mentor and develop staff through coaching, training, and performance evaluations.
• Collaborate with senior management to develop, refine, and execute strategic initiatives.
• Translate strategic objectives into actionable plans and monitor progress against KPIs.
• Collect, analyze, and interpret quantitative and qualitative data.
• Perform trend analysis, forecasting, and scenario planning.
• Identify bottlenecks and propose innovative measures to improve cross-functional coordination.
• Plan, organize, and execute departmental and organizational events.
• Coordinate logistics, resources, and stakeholder communication for successful event delivery.
• Evaluate event outcomes and prepare post-event reports for continuous improvement.