Humana

Director

• Support the Enrollment Horizontal at Humana by providing system ownership, leading technology teams, and ensuring effective delivery execution in alignment with proforma targets.
• Collaborate closely with senior leaders to implement technology solutions, drive project execution, and ensure processes and standards are consistently followed.
• Play a key role in delivery execution, monitoring progress against proforma, and maintaining compliance with technical and security standards.
• Manage and develop a team of technology professionals, encouraging innovation, accountability, and improvement.

Associate Director, Technology Solutions

Artificial Intelligence

• Translate business needs into technical systems solutions and architectural roadmaps
• Work on problems of diverse scope and complexity
• Expert in 24/7 operations with high performing systems
• Spearhead research, evaluation and deployment of AI and GenAI capabilities
• Bridge traditional IT Operations with emerging AI technologies
• Collaborate with Infrastructure and Cloud Operations teams to pilot and integrate AI/GenAI features
• Lead research and evaluation of AI and GenAI tools for Infrastructure Operations
• Develop and lead the strategic roadmap for AI adoption in Infrastructure Operations
• Identify automation opportunities and implement AI-enhanced runbooks

Infrastructure Operations Lead – Cloud and AI GenAI Enablement

Data Engineer

• Oversee all aspects of data platform operations, including: SDLC adherence, Change management, Financial governance, Vendor coordination, Cloud cost optimization, Technology lifecycle activities
• Collaborate with Engineering, Product, Security, Compliance, and Business teams to ensure technology solutions are delivered on time, within budget, and in alignment with organizational goals

Manager, Data Engineering

• Deliver new technological solutions to meet business needs within a specified scope while aligned to enterprise goals
• Operate across a range of complexity and scope from moderate initiatives to strategic programs
• Translate business strategy into scalable technical solutions
• Focus on building cloud first data solutions, data governance, and data foundations with leading best practices
• Prepare and deliver executive-ready presentations, status updates, and recommendations that guide strategic decision-making
• Gather and document business system and functional requirements
• Influence system design to optimize support
• Ensure solutions meet the business objectives and requirements
• Complete and/or coordinate implementation of design and requirements, testing, operational readiness, and transition to the appropriate production support team
• Advise executives to develop functional strategies (often segment specific) on matters of significance
• Research and incorporate industry-leading cloud practices related to Cloud data solutions, data governance and data foundations (Reference Data Management, Metadata, Data Quality)
• Execute rapid prototyping to validate complex business requirements
• Work with IT to get requirements accurately implemented
• Build UAT testing and post-production validation

Technology Implementation Lead – Finance Data Platform

Business Intelligence Developer

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Business Intelligence Engineer

Manager

• assess and evaluate members' needs to support optimal health and wellness
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• facilitate care coordination and engagement across the continuum
• work to close HEDIS measure gaps through proactive outreach, education, and coordination with providers and members
• conduct visits in the community to complete monthly face-to-face requirements
• coordinate necessary services with ancillary providers and community agencies to ensure member stabilization
• meet weekly with the i Care interdisciplinary team to collaborate and provide updates on the entire WICT caseload
• contribute to the development of department strategy and refinement of programs, policies, procedures, and quality improvement (QI) projects
• serve as a consultative resource for other care management staff
• educate members on preventive health guidelines and programs including HEDIS gap closures
• lead special projects

Field Care Manager, Behavioral Health

Administration

• contribute to administration of utilization management
• perform varied activities and moderately complex administrative/operational/customer support assignments
• provide non-clinical support for the procedures ensuring best treatment, care or services for members receiving Behavioral health services
• work within defined parameters to identify work expectations and quality standards
• follow standard policies that allow for some opportunity for interpretation/deviation and independent

Administration Coordinator – Healthcare

Designer

• develop, implement, and administer incentive programs
• guide and assist the incentive plan design, implementation, and assessment process as part of the Incentive Compensation team
• create and implement incentive plans that drive results
• support plan governance by developing quarterly analytics and reports for business leaders
• lead the design of incentive plans to ensure competitiveness, equity and alignment with business objectives
• conduct plan effectiveness evaluations
• build forecasting and reporting models to assist Finance and Accounting
• monitor incentive compensation program outcomes
• manage communication strategy and execution to ensure plans and programs are well understood

Senior Compensation Incentive Design Professional

Auditor

• Lead engagements while establishing own work priorities and timelines
• Conduct process walkthroughs with business owners to assess the design of internal controls
• Review testing of key controls to ensure internal controls and processes are designed and operating effectively
• Identify audit issues and root causes, recommend improvements, and effectively work with business partners to remediate outstanding issues
• Provide constructive on-the-job feedback and mentoring throughout projects to staff and interns

Senior Internal Auditor

Product Manager

• Manage insurance product offerings for each market and customer need
• Provide strategic guidance to functional team(s)
• Translate strategy into execution — supporting the design, implementation, optimization, and governance of the hearing benefit across its full lifecycle
• Operate with a high degree of autonomy, leading complex bodies of work and influencing cross-functional teams
• Serve as a recognized subject-matter expert
• Collaborate with product development, operations, technology, compliance, finance, analytics, and external vendors to ensure benefit solutions are compliant, operationally sound, scalable, and continuously improving.

Principal, Insurance Product Management – Supplemental Benefits

IT Support

• Develops and executes audit programs focused on cybersecurity risks, IT controls, and technology processes
• Prepares clear, executive-ready reports that highlight cybersecurity risks and provide applicable recommendations
• Collaborates with IT, cybersecurity, risk, and business stakeholders to validate findings, support remediation, and monitor progress
• Manages and develops a team of IT auditors, providing direction, coaching, and performance oversight
• Determines audit approach, resource allocation, and timelines
• Promotes continuous improvement in audit practices while maintaining regular communication with senior leadership and cross-functional teams.

Internal Audit Manager – Technology

• work as an Oklahoma-based, primarily telephonic care manager
• assessing and evaluating enrollees' needs and requirements
• guiding enrollees/families towards and facilitating interaction with appropriate resources
• collaborate with the interdisciplinary care management team
• utilize clinical expertise and experience to determine when face-to-face enrollee support is required
• create member care plans

Care Manager, Telephonic Behavioral Health

Communications

• Design, modernize, and optimize enterprise collaboration and productivity platforms across Microsoft 365
• Drive M365 migrations, advancing Copilot/AI capabilities
• Lead the design, implementation, and modernization of Unified Communications platforms
• Drive migration from legacy and fragmented solutions to modern cloud-based platforms
• Own platform health, performance, and reliability
• Advance automation and operational functionality using PowerShell and APIs
• Lead complex Microsoft 365 migrations, including tenant-to-tenant and enterprise transformations
• Partner with teams to ensure seamless execution of migrations
• Support implementation of enterprise AI capabilities, including Microsoft Copilot
• Drive adoption and optimization of productivity tools

Lead Unified Communications Engineer

• Lead cross‑functional delivery across design, build, testing, and deployment, keeping business, IT, compliance, legal, analytics, and operations aligned.
• Plan and manage timelines, dependencies, and milestones; proactively identify and resolve risks or blockers.
• Partner with subject‑matter experts to clarify requirements, refine solutions, and incorporate feedback through demos and reviews.
• Produce and maintain high‑quality delivery documentation, including requirements, workflows, acceptance criteria, and solution guides.
• Own testing and validation activities to ensure solutions meet quality, compliance, and performance expectations before and after launch.
• Support Agile execution by prioritizing work, contributing to sprint planning, backlog refinement, and progress tracking.
• Collaborate with developers and content production teams to ensure scalable, stable, and on‑time delivery.
• Perform small, less complicated content updates within SmartComm, or OpenText, to allow content developers to focus on larger change requests/initiatives.
• Identify opportunities to improve communication quality, workflows, systems, and operational efficiency through simplification and automation.

Senior Associate, Enterprise Regulated & Operational Communications Production

Sales

• Own and deliver annual and multi-year revenue targets across all assigned FMO/CC partners, with full accountability for performance outcomes
• Define and execute the overarching partner sales strategy, including growth priorities, channel optimization, and market expansion initiatives.
• Provide executive oversight of all existing external call center partnerships, ensuring strong governance, performance management, and alignment with organizational standards
• Build and maintain a robust pipeline of new partner relationships, including evaluation, due diligence, contracting and onboarding
• Negotiate and oversee complex commercial agreements, including performance incentives, compensations structures, and service level expectations
• Establish performance frameworks, KPIs, and reporting cadences to measure partner effectiveness, productivity, quality and compliance
• Drive continuous improvement initiatives to enhance sales effectiveness, customer experience, and operational efficiency across partner channels
• Partner closely with internal stakeholders across Sales Operations, Compliance, Marketing, Technology and Training