Humana

Financial Planning and Analysis

• Provides market specific financial leadership in the State Medicaid Market.
• Developing a deep understanding of Humana's Medicaid strategy, capabilities, business drivers, data analytics infrastructure, operational processes, metrics, and best practices.
• Provides overall Market profit and loss (P&L) management and leadership with budgets, forecasts, financial analysis, trends, projections, and analytics.
• Participates in all state required meetings.
• Provides Market leader support reporting out on financial results, long-term planning and drive the understanding of financial performance and key drivers.
• Responsible for financial analysis, identification of month-end financial drivers, and forecasting including headcount planning.
• Performs financial impact analysis for new contracts and support negotiations.
• Develops Market specific strategic plans and objectives, manage against a five-year long-term plan and coordinate annual budget targets.
• Responsible for identifying medical cost trends and leadership of medical cost improvement initiatives.
• Responsible for the business unit's contribution to corporate.
• Provides leadership regarding rate and pricing development.
• Provides leadership and support regarding value-based program development and administration.
• Ensures compliance with all regulatory financial reporting and overall contract management.
• Build and maintain relationships with state agency partners.
• Cultivate internal and external relationships for performance improvement.
• Lead and develop financial staff through recruitment, training, and career growth.

Director of Finance, Florida Comprehensive Medicaid – Florida Medicaid Market CFO

Systems Engineer

• Provide technical leadership and subject-matter expertise for the enterprise Windows endpoint platform, including physical, virtual, and cloud-hosted Windows environments.
• Own and influence the Windows roadmap, lifecycle management, and adoption of new Microsoft capabilities, ensuring alignment with business, security, and user experience goals.
• Lead the design, implementation, and ongoing optimization of Windows endpoint management solutions using technologies such as Microsoft Intune, Configuration Manager, and Group Policy.
• Drive device deployment strategies leveraging Operating System Deployment (OSD), Windows Autopilot, and modern provisioning approaches across physical and virtual platforms including Hyper-V, ESX, Windows 365, and Azure Virtual Desktop.
• Partner closely with security teams to design, deploy, and maintain secure Windows configurations, including device hardening, policy enforcement, identity integration, and compliance controls.
• Manage OEM hardware standards for Windows endpoints, including BIOS configurations, driver lifecycle management, firmware updates, and hardware-level security capabilities.
• Lead and execute proof-of-concepts and proof-of-value initiatives to evaluate new technologies, capabilities, and approaches, and guide decisions for broader adoption.
• Develop and maintain automation solutions using PowerShell, Python, and other scripting languages to improve reliability, speed, and consistency across endpoint operations.
• Leverage automation platforms such as System Center Orchestrator, Azure Automation, Azure DevOps, and Power Platform to orchestrate workflows, reduce manual effort, and improve operational outcomes.
• Oversee and enhance Microsoft Edge browser management using Group Policy, Intune, and Edge Management Service to ensure security, performance, and standardization.
• Use Digital Employee Experience (DEX) tools such as Nexthink, Lakeside, or 1E to monitor, analyze, and improve endpoint performance and user experience.
• Collaborate with peer platform teams (Mac, Mobile, Virtual) to define and implement cross-platform standards, shared tooling, and consistent user experiences.
• Stay current on industry and vendor trends through reputable research and advisory programs such as Gartner and Forrester, and translate insights into actionable platform improvements.
• Serve as a technical mentor and escalation point for engineers, helping raise the overall maturity, consistency, and quality of Windows engineering practices.
• Contribute to documentation, standards, reference architectures, and operational runbooks to support long-term platform sustainability.

Lead Systems Engineer

Business Intelligence Analyst

• Set and execute the Primary Care analytics strategy aligned to clinical quality, patient experience, growth, and financial goals.
• Lead a high-performing team spanning BI engineering, data product management, and clinical/operational reporting.
• Establish a modern analytics operating model (product-centric, value-based roadmaps, agile delivery, and service-level commitments).
• Serve as analytics executive partner to Primary Care Leadership and key enterprise partners.
• Champion adoption via training, office hours, field roadshows, and “voice of the user” feedback loops.
• Co-own the central Primary Care data model with enterprise IT and analytics partners.
• Own enterprise-grade BI for Primary Care: standard definitions, certified datasets, KPI hierarchy, and role-based dashboards.
• Prioritize and deliver high-value use cases: panel optimization, risk stratification, care gap closure, and others.
• Evaluate and deploy AI responsibly in partnership with central support teams.

Associate Vice President, Analytics & Business Intelligence – Primary Care

Product Manager

• Own and manage the product roadmap and backlog for enterprise data and AI platforms.
• Define and execute the vision for IFG’s data ecosystem, including data ingestion, transformation, modeling, analytics, and AI enablement.
• Identify and evaluate internal and external data sources to support operational reporting, business analytics, and advanced AI use cases.
• Ensure data is normalized, standardized, and structured to support downstream applications and analytics.
• Partner with data engineers and architects to design and deliver scalable data pipelines, data models, and cloud-based data architectures.
• Define requirements and user stories for data ingestion, transformation, and quality processes.
• Enable business stakeholders and leadership with key insights, dashboards, analytics products, and predictive models.
• Monitor product performance, user adoption, and delivered value for data and AI products.
• Ensure strong data governance, data quality, privacy, and compliance standards across all data assets.

Senior Product Owner, Data/AI

• Own and maintain the product roadmap and backlog for Salesforce Experience Cloud broker portals and Salesforce CRM functionality
• Define and prioritize features that support broker onboarding, licensing, contracting, credentialing, and commission visibility
• Gather business and user requirements and translate them into clear epics, user stories, and acceptance criteria
• Lead development of broker self-service capabilities, including onboarding workflows, profile management, reporting, case management, and operational requests
• Collaborate with Salesforce architects, developers, QA, and cross-functional teams to deliver scalable and high-performing digital solutions
• Ensure solutions adhere to insurance regulatory, licensing, and compliance standards across all integrations and workflows
• Drive enhancements that improve broker experience, efficiency, and platform adoption
• Lead Agile ceremonies including backlog refinement, sprint planning, daily standups, sprint reviews, and retrospectives
• Ensure product increments deliver measurable value and align with business priorities and compliance requirements
• Manage cross-functional stakeholders, gather feedback, prioritize requests, and continuously improve delivery processes
• Partner with operations, distribution, and finance teams to enable dashboards, analytics, and operational reporting
• Support the design and optimization of data models and reporting structures within Salesforce
• Work closely with broker operations, compliance, distribution, and finance teams to identify digital opportunities
• Incorporate broker feedback, usage analytics, and qualitative insights to guide prioritization and product iterations
• Communicate product vision, roadmap progress, and upcoming releases to business partners and leadership

Senior Product Owner – Salesforce Experience

Vice President

• Drive Brand strategy across lines of business and member segments
• Lead the development, implementation, and optimization of brand strategy and advertising campaigns to build awareness and affinity for Humana Insurance brands
• Oversee all Sponsorship and Experiential Marketing initiatives, ensuring alignment with brand vision and business objectives
• Monitor market trends, consumer insights, and competitive landscape to inform strategic decisions and identify new opportunities
• Partner with analytics teams to establish and track key performance indicators (KPIs)
• Establish a differentiated Brand positioning for Insurance brands; build out brand guidelines
• Serve as a key advisor to executive leadership on brand health and market differentiation
• Evaluate and manage relationships with external agencies, partners, and vendors
• Direct and mentor high-performing teams, fostering a culture of innovation, inclusivity, and continuous improvement

AVP – Brand, Sponsorship and Experiential Strategy

Product Designer

• Lead, mentor, and grow a team of product designers while fostering a high performing, inclusive, and collaborative design culture
• Define and drive the long-term design strategy for onboarding, ensuring experiences are member centered, compliant, and aligned to business priorities
• Advocate for design excellence and establish a clear vision for identity related experiences across web and mobile ecosystems
• Lead design for core identity experiences including registration, login, multi factor authentication, identity verification, password management, and account recovery
• Partner with IAM, Security, and Architecture teams to design friction-right authentication and verification workflows that meet enterprise risk thresholds
• Ensure onboarding flows comply with accessibility requirements, privacy regulations, and emerging identity standards
• Partner closely with Product, Engineering, IAM, Legal, Compliance, and Marketing to define priorities and deliver unified solutions across platforms
• Build trusted relationships with senior stakeholders, navigating constraints, and influencing teams in a complex, matrixed environment
• Collaborate with Research and Content Design to inform onboarding improvements through behavioral insights, usability testing, and continuous discovery
• Ensure design output is high-quality, cohesive, and reflects deep understanding of member needs, technical realities, and operational workflows
• Use prototypes, journey maps, and storytelling to communicate design direction and drive alignment with executive stakeholders
• Establish design principles, future state visions, and experience roadmaps that balance near-term delivery with long-term onboarding strategy

Director, Product Design – Onboarding

Administrative Assistant

• Manage, prioritize and complete tasks for 2 senior level executives and their organizational needs
• Transcribe, type, format, and proofread a variety of material (e.g., correspondence, meeting minutes, reports, presentations) using Microsoft Programs
• Coordination of internal and external meetings which may involve scheduling meeting times, making travel arrangements for attendees, and ensuring that various meeting amenities are available
• Manage the appointments and schedules of applicable staff
• Complete expense reconciliation accurately and timely for leaders supported
• Operate within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing while under minimal direction
• Follow standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion

Executive Administrative Assistant

Business Intelligence Developer

• Design, develop, and maintain end-to-end commission analytics supporting sales incentive plans, payouts, and performance tracking.
• Build and validate complex commission logic, ensuring accuracy, transparency, and audit readiness.
• Partner with Sales Operations and Finance to support compensation plan design, forecasting, and trend analysis.
• Create scalable dashboards and self-service reporting that provide visibility into quota attainment, earnings, and sales performance.
• Own and optimize Heap instrumentation, ensuring accurate event tracking and data governance.
• Translate digital engagement data into actionable insights across patient, provider, and payer journeys.
• Develop funnels, behavioral cohorts, and retention analyses to inform product and business decisions.
• Develop and maintain data models, ETLs, and semantic layers supporting commission and product analytics.
• Optimize performance and reliability of BI systems and dashboards.
• Mentor junior BI engineers and analysts.
• Present insights and recommendations to both technical and non-technical audiences.

Senior Business Intelligence Engineer – Commission, Heap Analytics

Community Manager

• Responsible for directing community engagement practices, facilitating and planning Member and Community Advisory Panels.
• Collaborating with contracted medical and ancillary service providers, Federally Qualified Health Centers, Social Service Agencies, and care managers.
• Linking our membership to services and supports critical to the improvement of health outcomes.
• Representation of members’ interest, including input in policy development, planning and decision-making.
• Interviewing, hiring, mentoring, evaluating, coaching and managing performance for team of Community Engagement Specialists.
• Responsible for engagement in community boards and committees such as the Community Health Worker Network.
• Works directly with the Equitable Population Health Leadership team to drive outcomes aligned with larger organizational goals.

Senior Community Management Professional

Director

• Define the sales product strategy for Medicare Supplement single by targeting specific markets and business segments.
• Requires an in-depth understanding of how Medicare Supplement products work and how to implement this product line into distribution channels.
• Develop key performance indicators to drive sales program effectiveness and ensure cost efficiencies.
• Provide data-driven expertise and management reporting to improve sales performance and increase market share.
• Develop go-to-market strategies and identify new business opportunities to increase overall sales portfolio.
• Collaborate with business leaders, marketing and finance to ensure strategic, and competitive sales plans.
• Assist MarketPoint with training distribution channels (internal and external) on the value of Medicare Supplement.
• Participate in planning sessions with MarketPoint field sales teams.

Director, Medicare Supplement

• influence decision-making processes that significantly impact growth and underwriting margin
• Work closely with Divisional, Corporate, and IPA counterparts to establish appropriate growth and underwriting margin budgets
• Assist in the development of strategies to aid negotiations with providers, ensuring financially favorable terms and conditions
• Advise senior leaders on network strategy, fostering relationships and optimizing network performance
• Provide expert guidance on provider contracting decisions, ensuring alignment with organizational objectives
• Serve as a key advisor to senior leaders on decisions impacting financial performance, ensuring that all strategic initiatives are financially sound
• Prioritize and execute tasks arising from Divisional and Corporate requests while delegating departmental and regional priorities to Leads and their teams
• Provide expertise in Dual Eligible Special Needs Plans (DSNP) financial strategies across all states, ensuring compliance and optimal performance

Director of Finance

3D Artist

• Craft compelling video narratives for diverse audiences by designing and producing high-end deliverables optimized for various platforms
• Create stunning visual effects in After Effects and Premiere Pro, employing techniques like easing, motion tracking, and complex animation
• Elevate raw footage into polished visual stories through expert color correction/grading, rotoscoping, and masking
• Seamlessly integrate and leverage 3D camera techniques within After Effects
• Perform audio equalizing and mastering to ensure optimal sound quality
• Partner with copywriters and other creative team members to translate scripts and complex ideas into clear and visually engaging motion concepts
• Build marketing assets that resonate with audiences while adhering to brand guidelines
• Champion accessibility by ensuring ADA compliance in all digital video deliverables
• Own the creative journey from initial storyboard and concept through to final asset delivery
• Actively participate in brainstorming sessions and work closely with internal team members and marketing partners

Senior Motion Graphics Artist

• Collect, analyze and report on various market data to connect financial outcomes with operational effectiveness
• Provide leadership and direction in the areas of financial planning and operations to a team of regional and national associates
• Provide fiscal and operational oversight of the Pacific Southwest region senior products through development and oversight of the annual budget, financial planning and projections, risk management and operational metrics and reporting
• Work with value-based providers, physicians, IPAs and MSO leadership
• Develop strategic plans and objectives for the business unit and a fiscally responsible budget that supports its strategy
• Direct the design and implementation of policies and procedures which result in increased performance, are properly integrated with other units, and comply with federal and state regulatory requirements
• Establish and maintain management and performance controls by identifying, tracking, measuring and analyzing data to highlight problems, prevent losses, contain costs and direct the development of process improvements
• Cultivate internal and external business relationships which will serve as resources for technical knowledge and performance improvement

Regional VP, Operations, CFO

• Develop and execute a comprehensive enterprise-wide behavioral health strategy that sustainably improves clinical outcomes, access, affordability and member experience across insurance segments (Medicare and Medicaid).
• Establish and track key success metrics including quality, access and financial metrics, such as medical trend reduction and administrative costs.
• Lead a dedicated team of behavioral health experts and engage cross functional teams to ensure collaboration and accountability.
• Collaborate with partners across the enterprise to develop, articulate, implement, evaluate, and refine a set of strategic initiatives.
• Optimize network and benefit design, care management, and referral pathways for timely, high-quality behavioral health care.
• Identify impactable drivers of poor outcomes for members with behavioral health needs.
• Implement cost-effective strategies to drive medical trend reductions.
• Evolve enterprise-wide approach to behavioral health outcome measurement.
• Support efforts to enhance operational efficiency in utilization management, claims payment, and provider contracting.
• Explore and implement partnerships to expand Humana’s impact on behavioral health outcomes.
• Drive behavioral health innovation, including virtual care and value-based payment models.
• Lead opportunity analysis and define target state for Humana’s behavioral health strategy.
• Implement operating model solutions, including build/buy/vendor assessments as needed.