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National Sales Director – FMO/CC Partners
HumanaNational Sales Director responsible for managing FMO/CC Partnerships at Humana. Leading revenue growth initiatives and ensuring partner performance across multiple channels.
About the role
Key responsibilities & impact- Own and deliver annual and multi-year revenue targets across all assigned FMO/CC partners, with full accountability for performance outcomes
- Define and execute the overarching partner sales strategy, including growth priorities, channel optimization, and market expansion initiatives.
- Provide executive oversight of all existing external call center partnerships, ensuring strong governance, performance management, and alignment with organizational standards
- Build and maintain a robust pipeline of new partner relationships, including evaluation, due diligence, contracting and onboarding
- Negotiate and oversee complex commercial agreements, including performance incentives, compensations structures, and service level expectations
- Establish performance frameworks, KPIs, and reporting cadences to measure partner effectiveness, productivity, quality and compliance
- Drive continuous improvement initiatives to enhance sales effectiveness, customer experience, and operational efficiency across partner channels
- Partner closely with internal stakeholders across Sales Operations, Compliance, Marketing, Technology and Training
Requirements
What you’ll need- Bachelor’s degree or equivalent related work experience
- Active Health and Life Insurance License
- 5+ years of senior management experience leading large, distributed teams and/or external partner organizations
- Demonstrated success driving large-scale revenue growth
- Ability to travel up to 60% overnight travel depending on business needs
Benefits
Comp & perks- medical, dental and vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance
- many other opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
revenue targetssales strategyperformance managementcontractingnegotiationKPI establishmentreportingcontinuous improvementoperational efficiency
Soft Skills
leadershiprelationship buildingcommunicationstrategic thinkingperformance oversight
Certifications
Bachelor’s degreeHealth Insurance LicenseLife Insurance License