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Humana

National Sales Director – FMO/CC Partners

Humana

National Sales Director responsible for managing FMO/CC Partnerships at Humana. Leading revenue growth initiatives and ensuring partner performance across multiple channels.

Posted 5/28/2026full-timeRemote • 🇺🇸 United StatesLead💰 $124,100 - $169,300 per yearWebsite

About the role

Key responsibilities & impact
  • Own and deliver annual and multi-year revenue targets across all assigned FMO/CC partners, with full accountability for performance outcomes
  • Define and execute the overarching partner sales strategy, including growth priorities, channel optimization, and market expansion initiatives.
  • Provide executive oversight of all existing external call center partnerships, ensuring strong governance, performance management, and alignment with organizational standards
  • Build and maintain a robust pipeline of new partner relationships, including evaluation, due diligence, contracting and onboarding
  • Negotiate and oversee complex commercial agreements, including performance incentives, compensations structures, and service level expectations
  • Establish performance frameworks, KPIs, and reporting cadences to measure partner effectiveness, productivity, quality and compliance
  • Drive continuous improvement initiatives to enhance sales effectiveness, customer experience, and operational efficiency across partner channels
  • Partner closely with internal stakeholders across Sales Operations, Compliance, Marketing, Technology and Training

Requirements

What you’ll need
  • Bachelor’s degree or equivalent related work experience
  • Active Health and Life Insurance License
  • 5+ years of senior management experience leading large, distributed teams and/or external partner organizations
  • Demonstrated success driving large-scale revenue growth
  • Ability to travel up to 60% overnight travel depending on business needs

Benefits

Comp & perks
  • medical, dental and vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance
  • many other opportunities

ATS Keywords

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Hard Skills & Tools
revenue targetssales strategyperformance managementcontractingnegotiationKPI establishmentreportingcontinuous improvementoperational efficiency
Soft Skills
leadershiprelationship buildingcommunicationstrategic thinkingperformance oversight
Certifications
Bachelor’s degreeHealth Insurance LicenseLife Insurance License