Administration Coordinator – Healthcare

Humana

UM Administration Coordinator contributing to utilization management through varied administrative tasks in a remote setting. Focus on non-clinical support for Behavioral health services with some independence.

Posted 5/29/2026full-timeRemote • Ohio • 🇺🇸 United StatesJunior💰 $40,000 - $52,300 per yearWebsite

About the role

Key responsibilities & impact

contribute to administration of utilization management
perform varied activities and moderately complex administrative/operational/customer support assignments
provide non-clinical support for the procedures ensuring best treatment, care or services for members receiving Behavioral health services
work within defined parameters to identify work expectations and quality standards
follow standard policies that allow for some opportunity for interpretation/deviation and independent

Requirements

What you’ll need

1+ year administrative experience in a healthcare field
Working knowledge of MS Office including Word, Excel, and Outlook in a Windows-based environment and an ability to quickly learn new systems
Proficient using electronic medical record and documentation programs
Managed care experience
Proficient and experience with medical terminology or ICD-10 codes
Prior member service or customer service telephone experience
Experience with Utilization Review or Prior Authorization

Benefits

Comp & perks

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
short-term and long-term disability
life insurance
many other opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

administrative experienceelectronic medical record programsdocumentation programsmedical terminologyICD-10 codesUtilization ReviewPrior Authorization

Soft Skills

customer serviceoperational supportadministrative supportattention to detail