Care Manager, Telephonic Behavioral Health

Humana

Telephonic Care Manager at Humana assessing enrollees' behavioral health needs and guiding them to appropriate resources. Collaborating with a care management team to ensure holistic care.

Posted 5/29/2026full-timeRemote • Oklahoma • 🇺🇸 United StatesMid-LevelSenior💰 $59,300 - $80,900 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

care managementneeds assessmentcare plan creationclinical expertisemanaged care experience

Soft Skills

collaborationcommunicationinterpersonal skillspassion for consumer experience

Certifications & Qualifications

CCM certificationBachelor's degreelicensed Social Worker

Industry Keywords

telephonic care managementinterdisciplinary teamenrollee supportconsumer experience improvement

About the role

Key responsibilities & impact

work as an Oklahoma-based, primarily telephonic care manager
assessing and evaluating enrollees' needs and requirements
guiding enrollees/families towards and facilitating interaction with appropriate resources
collaborate with the interdisciplinary care management team
utilize clinical expertise and experience to determine when face-to-face enrollee support is required
create member care plans

Requirements

What you’ll need

Bachelor's degree
3 or more years of experience working as a licensed Social Worker
1 year of managed care experience
CCM certification required or must obtain within 1 year
Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Benefits

Comp & perks

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
short-term and long-term disability
life insurance