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Humana

Infrastructure Operations Lead – Cloud and AI GenAI Enablement

Humana

Infrastructure Operations Lead at Humana translating business needs into technical solutions. Leading AI-driven transformation and enhancing reliability in Cloud and DC operations.

Posted 5/31/2026full-timeLouisville • Florida, Kentucky, North Carolina, Texas • 🇺🇸 United StatesSenior💰 $142,300 - $195,700 per yearWebsite

Tech Stack

Tools & technologies
AnsibleAzureCloudJenkinsPerlPythonTerraform

About the role

Key responsibilities & impact
  • Translate business needs into technical systems solutions and architectural roadmaps
  • Work on problems of diverse scope and complexity
  • Expert in 24/7 operations with high performing systems
  • Spearhead research, evaluation and deployment of AI and GenAI capabilities
  • Bridge traditional IT Operations with emerging AI technologies
  • Collaborate with Infrastructure and Cloud Operations teams to pilot and integrate AI/GenAI features
  • Lead research and evaluation of AI and GenAI tools for Infrastructure Operations
  • Develop and lead the strategic roadmap for AI adoption in Infrastructure Operations
  • Identify automation opportunities and implement AI-enhanced runbooks

Requirements

What you’ll need
  • Bachelor's in Computer Science, Artificial Intelligence, Healthcare Informatics, or a related field
  • 10+ years in infrastructure operations or engineering
  • At least 3+ years of hands-on involvement in AI/ML or GenAI R&D
  • Deep understanding of large language models (LLMs), vector databases, retrieval-augmented generation (RAG), and model orchestration
  • Experience integrating AI/GenAI capabilities with infrastructure automation tools (Terraform, Ansible, Python, Bash)
  • Familiarity with healthcare systems and compliance frameworks (HIPAA, HITRUST)
  • Proficiency with observability and telemetry platforms and AI-driven monitoring
  • Strong problem-solving and experimentation mindset
  • Experience with Continuous Integration and Deployment Pipelines (i.e., Azure DevOps, Jenkins, Git, Git Hub)
  • Hands-on scripting experience using Terraform, Cloud Formation, PowerShell, Azure CLI, Python, JSON, Perl or Bash

Benefits

Comp & perks
  • Medical, dental and vision benefits
  • 401(k) retirement savings plan
  • Paid time off
  • Company and personal holidays
  • Volunteer time off
  • Paid parental and caregiver leave
  • Short-term and long-term disability
  • Life insurance and many other opportunities

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Hard Skills & Tools
AIGenAIinfrastructure operationsAI/MLlarge language modelsvector databasesretrieval-augmented generationmodel orchestrationautomation toolsscripting
Soft Skills
problem-solvingexperimentation mindsetcollaborationleadership