Humana

Data Engineer

• Designs, builds, and maintains data processing architectures and solutions enabling the efficient conversion of structured and unstructured data to insights at enterprise scale.
• Ingests data from internal and external sources utilizing cloud native platforms and software development best practices and patterns.
• Develops software tools that leverage artificial intelligence, machine learning, and big-data techniques to cleanse, organize, and transform data into insights and actions that enables Humana to better serve our members.
• Act as one of the primary point of contact for the team, build POCs, build quick prototypes with latest industry standard software libraries and scale it for the platform
• Design, code, test, debug and document programs using Agile development practices
• Develops new documentation and departmental technical procedures
• Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction.
• Exercises considerable latitude in determining objectives and approaches to assignments.
• Troubleshoots business and production issues by gathering information; engaging support teams to assist in the resolution of issues; formulating an action plan; performing actions as designated in the plan; interpreting the results to determine further action; performing root cause analysis to prevent future occurrence of issues; and completing online documentation.
• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community.

Senior Data Engineer

Product Manager

• Define and champion a unified, value-based onboarding roadmap that harmonizes strategic requests from Digital, Channels, and Lines of Business, setting the foundation for enterprise-level alignment.
• Lead through partnership, articulating the “why” behind priorities to senior stakeholders to drive consensus and coordinated delivery across siloed functions.
• Build frameworks that connect strategy to execution, providing transparency into dependencies, risks, and delivery progression—helping to mature product operating models.
• Serve as the enterprise advocate for onboarding excellence, building the narrative that product thinking drives measurable business value (retention, LTV, lower cost to serve).

Principal Product Manager, Integrated Onboarding

• Lead the evolution of an enterprise decisioning ecosystem that unifies marketing, digital, data, and operations functions
• Build a 6 ‑ quarter roadmap focused on continuous, measurable value—through data ‑ driven decisioning, adaptive learning, and cross ‑ channel orchestration
• Embed product discipline into how the organization builds and uses decisioning capabilities, helping move from fragmented campaign execution to coordinated, customer ‑ centric engagement
• Translate enterprise goals into decisioning strategies, eligibility criteria, prioritization logic, and optimization frameworks
• Author and socialize the NBA operating model—clear governance, value tracking, and adoption metrics
• Collaborate across teams to design a modular, platform ‑ agnostic decisioning framework inspired by best ‑ in ‑ class technology (e.g., Pega CDH)
• Help align integration patterns, APIs, and reference architectures that enable scalability across digital, voice, service, and outbound channels
• Define and maintain a centralized Action Catalog with metadata, KPIs, constraints, and policies for approval, versioning, and retirement
• Establish governance frameworks in partnership with Compliance, Legal, and Data Governance to ensure responsible and auditable personalization at scale
• Partner with Data Science and Analytics teams to define model inputs, outputs, and monitoring requirements for predictive and adaptive models
• Serve as the enterprise subject ‑ matter expert (SME) on decisioning and personalization, translating technical concepts for marketing, service, and channel leads
• Partner with senior leaders across business units to align NBA priorities with enterprise OKRs and in ‑ flight initiatives
• Write detailed product requirements, user stories, and acceptance criteria
• Partner closely with engineering and architecture to deliver scalable, resilient, and high ‑ performance services
• Define KPIs and dashboards to measure NBA value realization, e.g., enterprise adoption rate (# of channels using NBA logic)
• Drive continuous optimization through test ‑ and ‑ learn programs and closed ‑ loop feedback into modeling and arbitration strategies.

Principal Product Manager – Next Best Action

• Become a part of our caring community
• Lead product and service design for applied AI solutions
• Support and help execute product vision and strategy for applied AI solutions within assigned teams or products
• Conduct market research, competitive analysis, and user research to inform product direction
• Define product success metrics, KPIs, and measurement frameworks to track user adoption and satisfaction
• Contribute to product positioning and support go-to-market strategies
• Lead product design for assigned AI applications
• Facilitate rapid ideation sessions, design sprints, and workshops to accelerate product development
• Create high-fidelity prototypes, wireframes, and interactive mockups to communicate product vision
• Maintain and contribute to design systems, component libraries, and UI/UX patterns for AI products
• Apply human-centered design principles and design thinking methodologies to solve complex problems
• Conduct user research to understand needs, behaviors, and pain points for AI product users
• Conduct usability testing, user interviews, and feedback sessions to validate product designs
• Analyze user behavior data and product analytics to drive design improvements.
• Synthesize research findings into actionable insights and design recommendations.

Lead, AI Product Management

Marketing

• Lead the strategic development of Humana’s insurance brands across lines of business (e.g., Medicare Advantage, Medicaid, Reliance, CarePlus, etc.) informed by customer research, testing, and data-driven insights
• Translate insights into breakthrough campaigns, messaging platforms, and brand narratives that drive awareness, affinity, and business results in a regulated environment
• Partner with internal teams (e.g., Consumer Insights, Creative & Content) and external creative/ad agencies to define and evolve brand visual style, creative standards, and storytelling approaches across channels
• Collaborate closely with media teams and agencies to build robust, integrated advertising plans that effectively bring brand strategy to life
• Work with internal partners (e.g., Customer Lifecycle Marketing team) to shape go-to-market strategies that align brand vision with business priorities and market needs
• Establish and steward clear brand positioning, guidelines, and artifacts to ensure consistency and quality across all touchpoints
• Determine KPIs to track and measure success
• Develop Humana’s overall approach to sponsorships, partnerships and strategic alliances, ensuring enterprise adoption and adherence to the strategy
• Leverage key sponsorships as strategic expressions of Humana’s brands — designed to reinforce brand positioning, deepen engagement, and create meaningful, differentiated experiences
• Oversee the strategic design and execution of experiential marketing initiatives that translate brand strategy into compelling, human-centered experiences
• Partner cross-functionally to ensure sponsorship and experiential activations are fully integrated with broader marketing, media, and go-to-market efforts, ensuring a 360-degree approach
• Serve as a trusted advisor to executive leadership on brand performance, market differentiation, and opportunities to strengthen Humana’s presence through brand expression and experiences
• Evaluate and manage relationships with external agencies, partners, and vendors to ensure high‑quality execution and strong brand impact
• Lead, mentor, and inspire high‑performing teams, fostering a culture of strategic thinking, collaboration, creativity, and continuous improvement.

Associate Vice President – Brand, Sponsorship and Experiential Marketing

• Lead a complex product area within our applied AI portfolio
• Partner directly with business units to deeply understand their operations
• Translate business objectives and user needs into clearly scoped AI use cases
• Own the backlog - write epics, features, and stories
• Develop detailed program plans, milestones and risk mitigation strategies
• Lead rapid prototyping of AI solutions
• Work with a cross-functional team to define product vision and develop roadmaps
• Gather and analyze user research, business process data, and market analysis
• Develop reusable product frameworks, playbooks, and best practices
• Communicate product strategy, progress, and business value with radical clarity.

Lead AI Product Manager

Vice President

• Ensures encounter data submissions continuously meet or exceed all compliance and operational standards/requirements
• Accountable for operational implementation of new Medicaid and D-SNP contracts’ encounters submissions
• Partners with Corporate Medicaid to support RFP process for Medicaid state expansions
• Leads/influences across all levels of the enterprise to develop and implement a transformational 5-year strategy
• Fosters trusted relationships with enterprise partners to ensure end-to-end processes are optimized and communications/escalations occur timely and effectively
• Product ownership of multiple systems/platforms in collaboration with IT leadership, business technology and analytics teams, and external vendors
• Communicates to senior leaders (SVP+) regularly on operational performance, risks, and opportunities
• Continuously identifies and implements levers for risk mitigation, improved control environment, and cost optimization
• Build a strong culture of teamwork, accountability, process improvement and efficiency, and compliance mindset to drive overall team success and engagement

Associate VP, Encounters Submissions

• The Regional VP manages the development, operations, and results of a health plan.
• The Regional VP establishes long-range goals, objectives, and plans; monitors financial and operational performance; and coordinates activities of senior managers and their respective functions.
• Represents the health plan externally and to governmental/external agencies.
• Decisions are typically related to intradepartmental coordination, development and implementation of strategic plans, and business outcomes, and develops and implements strategic plans for the scope of management that are aligned with the Segment or Business strategy.
• The RVP partners closely with Medical, Network Operations, Finance, Product, Legal, and Market Leadership to deliver competitive, compliant, and high-performing provider networks across for the CarePlus Market.

Regional VP – Contracting

Actuary

• Analyze and forecast financial, economic, and other data for strategic and operational decisions
• Establish metrics and provide data analyses
• Support business intelligence initiatives
• Evaluate industry, economic, financial, and market trends
• Begin to influence department's strategy
• Make decisions on moderately complex to complex issues
• Ensure data integrity by developing and executing necessary processes and controls
• Collaborate with stakeholders to understand business needs/issues and develop cost effective resolutions

Associate Actuary, Analytics/Forecasting

Accountant

• Prepares, records, analyzes, and reports accounting transactions
• Ensures the integrity of accounting records for completeness, accuracy, and compliance with accepted accounting policies and principles
• Provides financial support, including forecasting, budgeting, and analyzing variations from budget
• Analyzes and prepares statutory accounts, financial statements, and reports
• Begins to influence department’s strategy
• Makes decisions on moderately complex to complex issues regarding technical approach for project components
• Work is performed without direction
• Exercises considerable latitude in determining objectives and approaches to assignments

Senior Accountant

Account Manager

• Lead strategic vendor landscape research and evaluation for solutions aimed to improve clinical outcomes for the Medicare population
• Lead initial screening of companies, defining key requirements and evaluation criteria with business owners, leading evaluation meetings with prospective strategic partners, and analysis needed to make a recommendation
• Manage relationships with key internal business partners like Market Operations, Clinical Strategy, Retail Product & Growth, Vendor Management, Value-Based Strategies, and Clinical Analytics
• Structure and lead research and analysis on consumer and industry trends; market landscaping for specific clinical priority areas
• Translating ambiguity into structured framework and/or processes

Discovery and Strategic Partnerships Lead

Operations

• Lead the supplemental benefits strategy for Medicare Advantage and related products, aligning with organizational goals and priorities
• Lead benefit design, structure, and evolution to align with regulatory requirements, business objectives, and member needs
• Oversee benefit configuration, system setup, testing, and quality assurance to ensure accurate delivery
• Provide expertise on benefit design, implementation best practices, and regulatory requirements
• Analyze competitive landscape and member needs to identify opportunities for differentiated supplemental offerings
• Collaborate with actuarial, clinical, operations, and network teams to ensure benefits are financially sustainable and operationally feasible
• Manage vendor relationships, including third-party risk management in accordance with Humana's policies
• Monitor regulatory updates and ensure all supplemental benefits are compliant with CMS guidelines and applicable state regulations
• Develop and maintain performance metrics for supplemental benefits, report outcomes, and recommend improvements
• Support annual enrollment period (AEP) readiness, including product training, marketing, and member communication materials
• Lead a team of process and project experts, and foster a culture of innovation, accountability, and continuous improvement
• Represent Humana at industry forums, CMS meetings, and in vendor negotiations

Director, Supplemental Benefits Operations

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Senior Cloud Architect – Automation

Security Engineer

• Administer, configure, and maintain HashiCorp Vault for secure secrets management across Azure and Google Cloud Platform (GCP) environments.
• Integrate Vault with enterprise cloud workloads, ensuring robust access control and compliance with Humana's security standards.
• Develop and implement automation scripts and tools to support infrastructure management and operational efficiency, using PowerShell, Python, Ruby, or Bash.
• Support installation, configuration, and maintenance of cloud-based servers and services, ensuring reliability and scalability in multi-cloud settings.
• Collaborate with cross-functional teams to design and enhance secure cloud architectures, contributing to continuous improvement initiatives.
• Monitor, identify, and remediate cybersecurity issues and opportunities, in alignment with Humana's IT/Cyber IOP policies
• Ensure accurate documentation and compliance for technology lifecycle management, including decommission requests as required
• Provide regular updates, evidence of remediation, and participate in closure reviews of IT/Cyber IOPs.

Senior CyberSecurity Engineer, Hashicorp Vault

Content Marketing Manager

• Responsible for the development, planning and delivery of comprehensive internal communications strategies
• Develop end-to-end internal communications plans
• Partner with Insurance and corporate communications peers
• Implement policies and programs to increase employee awareness
• Advise executives to develop functional strategies
• Collaborate to develop and coordinate lines of communication
• Leverage data to implement new or enhanced communications practices.