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Humana

Associate VP, Encounters Submissions

Humana

Associate VP leading Medicare encounter submissions operations at Humana. Managing compliance, teamwork, and process optimization in a nationwide remote capacity.

Posted 4/24/2026full-timeRemote • Kentucky • 🇺🇸 United StatesJuniorMid-Level💰 $203,400 - $279,800 per yearWebsite

About the role

Key responsibilities & impact
  • Ensures encounter data submissions continuously meet or exceed all compliance and operational standards/requirements
  • Accountable for operational implementation of new Medicaid and D-SNP contracts’ encounters submissions
  • Partners with Corporate Medicaid to support RFP process for Medicaid state expansions
  • Leads/influences across all levels of the enterprise to develop and implement a transformational 5-year strategy
  • Fosters trusted relationships with enterprise partners to ensure end-to-end processes are optimized and communications/escalations occur timely and effectively
  • Product ownership of multiple systems/platforms in collaboration with IT leadership, business technology and analytics teams, and external vendors
  • Communicates to senior leaders (SVP+) regularly on operational performance, risks, and opportunities
  • Continuously identifies and implements levers for risk mitigation, improved control environment, and cost optimization
  • Build a strong culture of teamwork, accountability, process improvement and efficiency, and compliance mindset to drive overall team success and engagement

Requirements

What you’ll need
  • Bachelor's degree
  • Medicare Advantage/ Medicaid-specific industry knowledge and experience
  • 7+ years of management experience
  • 3+ years of experience managing large-scale operational processes with ambitious compliance standards
  • Demonstrated outcomes implementing process reengineering, automation, advanced analytics, and technology stacks to achieve operational excellence
  • Experience optimizing processes via a robust control environment
  • Enterprise-thinker who can drive innovation outside of silos
  • Best in class communication skills; ability to educate and influence executive level (SVP+) leaders
  • Demonstrated experience in leading large organizations while optimizing organizational design and infusing talent development best practices
  • Comfort making quick decisions based on quantitative and qualitative insights
  • Experience managing critical vendor relationships and standing up new vendor contracts/capabilities

Benefits

Comp & perks
  • medical, dental and vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
process reengineeringautomationadvanced analyticsoperational excellencecompliance standardsvendor managementcontract managementdata submissionrisk mitigationcost optimization
Soft Skills
communication skillsinfluencing skillsteamworkaccountabilityprocess improvementorganizational designtalent developmentdecision makingrelationship buildingstrategic thinking
Certifications
Bachelor's degree