Principal Product Manager, Integrated Onboarding

Humana

Senior Product Manager leading onboarding experiences for a Fortune 50 healthcare company. Influencing product strategy and unifying onboarding across digital and call center interactions.

Posted 4/24/2026full-timeColorado, Florida, Illinois, Kentucky, Massachusetts, New York, Tennessee, Texas, Virginia, Washington • 🇺🇸 United StatesLead💰 $150,000 - $206,300 per yearWebsite

About the role

Key responsibilities & impact

Define and champion a unified, value-based onboarding roadmap that harmonizes strategic requests from Digital, Channels, and Lines of Business, setting the foundation for enterprise-level alignment.
Lead through partnership, articulating the “why” behind priorities to senior stakeholders to drive consensus and coordinated delivery across siloed functions.
Build frameworks that connect strategy to execution, providing transparency into dependencies, risks, and delivery progression—helping to mature product operating models.
Serve as the enterprise advocate for onboarding excellence, building the narrative that product thinking drives measurable business value (retention, LTV, lower cost to serve).

Requirements

What you’ll need

Bachelor’s in Marketing , Business Administration, Computer Science, or Information Technology, or related.
8–12+ years of product leadership experience in complex, regulated environments (Healthcare, Financial Services, or comparable).
Demonstrated ability to influence without authority, aligning multiple independent teams around shared objectives.
Proven experience defining long-term product capability strategies—translating multi-year business goals into iterative delivery roadmaps.
Familiarity with decisioning and personalization technologies (e.g., Adobe Experience Platform, Pega CDH, Salesforce Interaction Studio, or equivalent AI/ML platforms).
Strong command of both business value realization and agile-at-scale product practices.

Benefits

Comp & perks

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
short-term and long-term disability
life insurance and many other opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product leadershipproduct capability strategiesiterative delivery roadmapsagile-at-scale practices

Soft Skills

influence without authorityarticulating prioritiesbuilding frameworksdriving consensusstakeholder engagement