HR Path

Director

• Establish the practice's budgets and objectives
• Manage and forecast budgets
• Contribute to the continuous improvement of the practice's methodologies and tools to increase the efficiency of solution deployments and pre-sales activities
• Participate in the project escalation process
• Manage the team's skills to foster a strategic advantage
• Support the resource allocation process
• Manage the practice's recruitment plan
• Participate in the recruitment process for consultants (interviews, job offers, etc.)
• Monitor technology trends to maintain a competitive advantage
• Develop and collaborate with business partners on business development initiatives
• Establish and maintain business relationships with the Workday sales and implementation teams in Canada and the United States
• Collaborate with the marketing team to develop and publish marketing content
• Collaborate with the sales team on various activities, including solution demonstrations and responding to service requirements
• Develop and maintain a service offering aligned with current market requirements and trends
• Participate in client roadmaps and return-on-investment initiatives

Practice Director - Dayforce

• Work on implementation projects to enhance SAP HCM/ECP modules and provide client support (AMS);
• Prepare the necessary documentation for each activity according to the standards established by each client;
• Keep ticketing and enhancement tracking tools up to date;
• Deliver training to end users;
• Train and upskill team members and clients on SAP HCM/ECP modules;
• Collaborate with internal teams and vendors to implement proposed solutions;
• Stay current with the latest SAP releases and products related to SAP HCM/ECP modules.

SAP HCM/ECP Specialist Consultant

Customer Support

• Ensure our clients use our products and services correctly
• Support clients to achieve the best possible user experience
• Monitor and optimize the established customer journey
• Identify project case studies and collaborate with the Marketing team
• Serve as an intermediary between ITZ and our clients
• Monitor and report on the key success metrics for the area
• Work to maximize client adoption and utilization of the products and services they have purchased
• Build and maintain client relationships to support business growth, including promoting cross-sell and up-sell opportunities within HR Path’s portfolio
• Learn from client insights and, together with the relevant Line of Business (LoB), develop recommendations to ensure products and services succeed and do not create friction for the client
• Analyze and encourage internal teams to meet SLAs that affect the customer journey, following up on action plans when necessary

Customer Success Analyst – Junior

Marketing

• Work strategically and autonomously
• Influence brand strategy
• Contribute to company growth

Marketing Analyst

Consultant

• Participate in Employee Central implementation projects, improvement initiatives, and provide client support (AMS)
• Prepare required documentation for each activity
• Conduct end-user training
• Train and enable team members on the Employee Central module
• Collaborate with internal teams and vendors to implement proposed solutions
• Stay up to date with the latest SAP releases and products related to SuccessFactors Employee Central.

SuccessFactors EC Consultant, Junior

Public Relations

• Conduzir demos e apresentações de SAP SuccessFactors para clientes e prospects.
• Apoiar vendas na qualificação técnica das oportunidades.
• Apoiar nas propostas, RFPs/RFIs e materiais comerciais.
• Desenhar arquiteturas funcionais aderentes às necessidades do cliente.
• Participar de reuniões comerciais como referência funcional da solução.

Pré-Vendas

Project Manager

• Lead and manage HR IT projects from initiation to implementation
• Develop project plans, timelines, budgets, and risk assessments
• Ensure appropriate project staffing and role assignments
• Gather and lead documentation of business requirements from HR stakeholders
• Translate HR needs into technical specifications for IT teams and vendors
• Coordinate system configurations, integrations, and data migration activities
• Ensure project delivery within agreed budget and time frame
• Manage communication between HR, IT, and external service providers
• Oversee testing activities (SIT, UAT) and ensure issue resolution
• Drive change management
• Monitor post‑go‑live performance and support ongoing enhancements
• Prepare project status reports and present updates to leadership
• Manage continuous improvements (AMS)