Hitss Brasil

Database Administrator

• Monitoring and Support for Analytical Data Platforms: Perform installation, monitoring, configuration and operational support of Big Data/Data Warehouse platforms (such as Teradata Vantage) and corporate databases of the Central Bank of Brazil.
• Execution of Routines and Permissions Management in DBMS: Execute queries and DML/DDL commands not controlled by automated models, create access credentials, maintain scripts, and grant or revoke database permissions.
• Performance Analysis and Diagnosis: Investigate and diagnose errors, failures or slowdowns in applications that access the databases, handle support tickets and provide support to the solution infrastructure.

Operations

• Coordenar as atividades, projetos e o fluxo das filas de tickets, assegurando a qualidade das entregas e o pleno funcionamento das frentes de trabalho;
• Gerenciar a equipe, incluindo a delegação de responsabilidades, o monitoramento de desempenho, a correção de desvios e a garantia da qualificação exigida para as atividades desenvolvidas;
• Elaborar e controlar as escalas de trabalho internas e de sobreaviso, incluindo atendimento em regime 24x7 e plantões, garantindo a cobertura operacional dentro e fora da janela padrão de atendimento;
• Atuar como principal ponto de contato técnico e operacional entre as equipes da Contratada e o corpo funcional do Cliente;
• Organizar treinamentos, promover a disseminação de conhecimento técnico, apoiar a integração de novos profissionais e acompanhar a execução do plano de capacitação da equipe;
• Monitorar o cumprimento dos Acordos de Nível de Serviço (SLAs), gerenciar o ciclo de vida das ordens de serviço e acompanhar chamados críticos junto a fornecedores externos;
• Disseminar normas e diretrizes do Cliente para a equipe e controlar os acessos administrativos, incluindo a comunicação imediata de desligamentos e a devolução de crachás e tokens dentro dos prazos estabelecidos.

Gerente de Operações

Architect

• Administer and operate SQL Server and/or DB2 database environments on cloud providers, ensuring high availability, performance, and continuity of services;
• Plan, implement, and sustain database solutions in large-scale, high‑criticality enterprise environments;
• Perform database administration and operational tasks in virtualized environments and cloud platforms;
• Create, maintain, and debug scripts for automation, administration, and optimization of database environments using ISO SQL and PowerShell, or Perl and Bash;
• Perform basic administration of the operating systems underlying database environments, including Windows Server and Linux;
• Implement and consume REST APIs for integration between systems and database services;
• Use Git-based version control tools for code and configuration management and traceability;
• Manage containerized environments using Docker or Podman, including creating and maintaining Dockerfiles;
• Administer and sustain Kubernetes-orchestrated environments, including distributions such as OpenShift, AKS, and Vanilla Kubernetes;
• Develop programmatic solutions to automate operational and administrative database tasks;
• Conduct systems analysis focused on requirements gathering, technical documentation, and defining database-related solutions;
• Execute programmatic operations on Database Management Systems (DBMSs) to drive efficiency, standardization, and automation of processes.

Cloud Architect

Analyst

• Administer and maintain VMware virtualization environments;
• Maintain Linux (Red Hat) servers in high-availability environments;
• Monitor, analyze, and resolve infrastructure incidents and problems;
• Perform performance analysis and tuning for virtualized environments and Linux servers;
• Manage VMware clusters, storage, vMotion, DRS, and High Availability (HA);
• Administer firmware and BIOS updates and manage server hardware infrastructure;
• Automate tasks using PowerCLI, Ansible, and Bash;
• Manage configurations and inventory using Satellite and Puppet.

Infrastructure Analyst

Security Analyst

• Work in a complementary capacity to the Security Operations Center (SOC), performing specialized handling, containment, and response activities for cyber events and incidents;
• Conduct threat intelligence, Threat Hunting, and Purple Team activities to proactively identify risks and threats to the technology environment;
• Perform in-depth analysis of security logs and digital forensics to investigate cyber events and incidents;
• Develop and use automations with languages such as Python, PowerShell, or Bash to support detection, containment, and mitigation processes;
• Periodically assess the technology environment to identify vulnerabilities and security gaps in servers, systems, and images;
• Apply vulnerability remediations and hardening configurations to strengthen the security of technology assets and reduce cyber risks.

Information Security Analyst

• Coordinate services, requests, projects and the flow of ticket queues, ensuring quality and the full operation of workstreams.
• Supervise team performance, lead staff, delegate responsibilities, monitor performance, apply corrective actions for deviations, and ensure required qualifications.
• Plan and manage internal work schedules and on-call rosters (including 24x7 coverage and shift rotations), ensuring coverage inside and outside the standard service window.
• Serve as the primary technical and operational point of contact between the Contractor's teams and the Central Bank's staff.
• Manage the dissemination of technical knowledge by organizing training, promoting knowledge transfer, onboarding new professionals, and tracking the team's training and development plan.
• Monitor compliance with Service Level Agreements (SLAs), manage the lifecycle of service orders, and follow up on critical incidents with external suppliers.
• Communicate the Central Bank's policies and directives to the team and control administrative access, immediately report terminations, and ensure the return of badges and tokens within three business days.

Operations Manager

Project Manager

• Lead tax projects, ensuring planning, execution and monitoring of deliverables;
• Assess the impacts of the Tax Reform on the company's processes, systems, operations and tax reporting obligations;
• Propose and drive adaptation plans to the new tax legislation;
• Analyze the organization's tax ecosystem, identifying risks, opportunities and improvements in tax processes;
• Ensure compliance with federal, state and municipal tax legislation, minimizing the risk of tax assessments;
• Work on the recovery and optimization of tax credits, especially related to ICMS and ISS, ensuring legal compliance;
• Collaborate with Accounting, Tax, Finance, Legal, Technology and Business areas to implement tax initiatives;
• Support the review of processes, system parameterizations and internal controls related to tax determination.

Sales Engineer

• Definir e evoluir a arquitetura de soluções para produtos e serviços digitais voltados ao autoatendimento;
• Atuar em parceria com times de produto, engenharia e UX para desenhar jornadas eficientes e escaláveis;
• Garantir a governança técnica, padrões de arquitetura e alinhamento com a estratégia corporativa de TI;
• Apoiar o desenvolvimento de microsserviços, integrações via API Gateway e event-driven architectures;
• Promover boas práticas de segurança, observabilidade, resiliência e DevOps;
• Participar de avaliações técnicas, provas de conceito e roadmaps de modernização.

Arquiteto de Soluções

• Plan, facilitate and ensure the effectiveness of agile ceremonies, including Daily Scrum, Sprint Planning, Sprint Review, Sprint Retrospective and Backlog Refinement.
• Ensure ceremonies have clear objectives, are productive and deliver concrete outcomes.
• Identify impediments affecting team productivity and work to remove blockers in collaboration with the involved areas.
• Escalate impediments when necessary and anticipate risks and dependencies that may compromise deliveries.
• Support teams in applying agile principles and values.
• Develop team autonomy and maturity, fostering collaboration, transparency and a collective sense of responsibility.
• Guide leaders, Product Owners and stakeholders on agile practices, methods and frameworks.
• Monitor and analyze agile metrics such as Velocity, Lead Time, Cycle Time, Throughput, Predictability and Flow Efficiency, identifying improvement opportunities.
• Support decision-making through analysis of metrics and performance indicators.
• Promote a culture of continuous learning, experimentation and process improvement.
• Facilitate the implementation of actions defined in retrospectives and encourage practices that increase operational efficiency.
• Encourage innovation and the continuous evolution of work processes.
• Work in partnership with Product Owners and managers on backlog prioritization and dependency management across teams.
• Contribute to alignment between strategy, planning and execution of initiatives.
• Disseminate the agile mindset across all levels of the organization, supporting digital and organizational transformation initiatives.
• Act as a change agent, influencing the adoption of agile practices and the evolution of organizational culture.
• Facilitate communication between business and technology areas, promoting alignment among teams, leadership and stakeholders.

Agile Analyst (Mid-level)

Software Engineer

• At Hitss, innovation is our fuel, curiosity is our engine, and respect for the customer is our guide.
• If you are driven by a passion for creating disruptive technological solutions, constantly seek challenges that expand the limits of what’s possible, and believe that putting the customer first is key to success, you’re in the right place.
• We want people who stand out, think outside the box and are willing to explore new horizons. Every idea is valued, every question is encouraged, and every challenge is seen as an opportunity for learning and growth.
• Join us and be part of a vibrant culture where innovation is fueled by relentless curiosity and respect for the customer permeates all of our actions. Here you’ll have the freedom to explore your skills, collaborate with brilliant minds and help shape the future of technology.
• If you’re ready to join a company that believes talent is the key to success, submit your resume and become part of our team. We look forward to meeting you and driving the next generation of technological solutions together.
• Come be a Hit!

Senior Developer Analyst

• Work on developing applications on the OutSystems platform, with supervision and guidance from more experienced developers.
• Implement low- and medium-complexity features, following defined requirements and standards.
• Perform corrective and evolutionary maintenance on existing systems.
• Assist in interpreting functional requirements, understanding workflows and business rules.
• Help translate requirements into simple technical solutions that align with the OutSystems platform.
• Participate in understanding sessions with business analysts and technical teams.
• Support the development and consumption of integrations with REST and/or SOAP APIs, under guidance.
• Assist in creating and maintaining data models, entities, and simple queries.
• Ensure correct usage and update of information within applications.
• Execute unit and functional tests to validate developed features.
• Support user acceptance activities, bug fixes, and adjustments reported by users and the QA team.
• Follow platform quality, usability, and best-practice standards.
• Assist in analyzing and resolving incidents and issues in development or test environments.
• Provide technical support for systems developed in OutSystems, under supervision.
• Learn to interpret platform logs and error messages.
• Collaborate with mid- and senior-level developers, business analysts, and other IT areas.
• Adhere to the development, versioning, and documentation standards defined by the team.
• Help prepare basic technical documentation for developed features.
• Participate in training, upskilling, and continuous improvement initiatives.
• Progressively develop technically to take on higher-complexity tasks over time.

Senior Low-Code Developer Analyst

Backend Engineer

• Atuar no desenvolvimento, manutenção e evolução de sistemas corporativos complexos;
• Desenvolver soluções de ponta a ponta, abrangendo backend, frontend, bancos de dados e integrações;
• Projetar, codificar e manter aplicações utilizando boas práticas de desenvolvimento orientado a objetos;
• Desenvolver e integrar APIs RESTful;
• Atuar na modelagem, manipulação e evolução de bancos de dados relacionais;
• Implementar testes automatizados e apoiar processos de garantia da qualidade;
• Participar de iniciativas de Integração Contínua e Entrega Contínua (CI/CD);
• Atuar em ambientes ágeis, colaborando com equipes multidisciplinares;
• Apoiar processos de deploy utilizando tecnologias de containers e orquestração;
• Contribuir para a segurança, performance e escalabilidade das aplicações.

Desenvolvedor Full Stack, Java

QA Engineer

• Atuar em todas as etapas do ciclo de desenvolvimento de software com foco em qualidade;
• Planejar, desenvolver e executar casos de teste manuais e automatizados;
• Trabalhar com ferramentas de automação;
• Revisar e avaliar testes unitários e de integração;
• Contribuir com feedback técnico sobre qualidade de código e cobertura de testes;
• Interagir com equipes de desenvolvimento e produto para garantir entregas com alta confiabilidade.

Digital Marketing

• Build and maintain analytical models to track operational, financial, and customer experience indicators;
• Perform in-depth diagnostics of churn, ARPU, content consumption, and customer behavior by segment;
• Support pricing decisions, offer positioning, and commercial strategies based on data;
• Work closely with BI, IT, and data teams to ensure data quality, governance, and availability;
• Monitor market benchmarks (streaming, pay TV, and OTTs) and identify best practices applicable to the portfolio.

Digital Marketing and Product Performance Specialist

Full-stack Engineer

• Desenvolver e evoluir aplicações full stack (back-end e front-end);
• Construir e manter APIs REST e integrações com sistemas externos;
• Implementar regras de negócio com foco em qualidade, performance e segurança;
• Atuar no desenvolvimento e manutenção de interfaces web em Angular;
• Apoiar na análise de requisitos funcionais e não funcionais;
• Participar de definições técnicas, estimativas e decisões de implementação;
• Colaborar com o time na sustentação e evolução contínua da plataforma.