Heritage Landscape Supply Group, Inc.

Customer Support

• Entering orders at the point of sale using the company computer system
• Interacting with customers over the phone, via email, and in-person
• Greet customers with a friendly attitude
• Communicate to customers the correct product for their application
• Communicate to customers how the material is priced and sold
• Create Sales Orders
• Create Quotes to estimate the cost of projects, quantities of material needed from customer measurements
• Efficient scheduling of truck deliveries
• Clear communication between manager, employees, and clients
• Maintain and assist to keep a clean work environment
• Learn basic knowledge of products available to customers
• Inform management of products/special order material customers need
• Assist with Inventory Cycle Counts
• Order picking/staging/Replenishment
• Shipping/Receiving
• Loading/unloading delivery vehicles
• Other related duties as assigned

Customer Service Associate