Heritage Landscape Supply Group, Inc.

Manager

• Oversee and optimize all yard operations to ensure seamless logistics and safety compliance.
• Supervise staff, coordinate with various departments, and manage inventory control.
• Ensure efficient material handling, accurate documentation, and orderly stocking practices.
• Lead and manage all yard operations, ensuring strict adherence to safety protocols.
• Supervise both customer interactions and company staff performance.
• Coordinate material reception and dispatch activities, preparing and maintaining documentation.
• Implement effective inventory control measures and monitor stock levels.
• Oversee the loading and unloading of materials, ensuring safety and efficiency.
• Maintain an organized and professional yard space with product stocking and staging.

Yard Manager

• Support the Branch Manager in implementing company standards, optimizing warehouse and branch operations, and driving initiatives that enhance productivity and efficiency
• Assist in achieving branch revenue and profitability targets by monitoring financial metrics, executing sales strategies, and identifying opportunities for sales growth
• Lead, mentor, and develop branch staff, including warehouse personnel, drivers, and inside sales teams
• Provide training, performance feedback, and foster a collaborative, high-performing workplace
• Build and maintain strong customer relationships, proactively addressing inquiries and resolving issues to ensure high levels of customer satisfaction and retention
• Collaborate with the Branch Manager to develop and execute strategic plans, leveraging market and operational insights to drive branch growth and operational excellence
• Ensure adherence to company policies, safety standards, and operational procedures

Assistant Branch Manager

Account Manager

• Establish and cultivate new and existing customer relationships
• Develop new business opportunities in local Landscape/Turf industry
• Collaborate with inside sales support team and vendors to promote products and services
• Learning and promoting new products
• Create and execute a detailed annual sales plan

Territory Manager

• Establish and cultivate new and existing customer relationships
• Develop new business opportunities in local Landscape/Turf industry
• Collaborate with our inside sales support team and vendors to promote products and services
• Learning and promoting new products
• Working with vendors on sales promotions and programs in the marketplace
• Create and execute a detailed annual sales plan

• Establish and cultivate new and existing customer relationships
• Develop new business opportunities in local Landscape/Turf industry
• Collaborate with inside sales support team and vendors to promote products and services
• Learn and promote new products
• Work with vendors on sales promotions and programs in the marketplace
• Create and execute a detailed annual sales plan

• Collaborate proactively with brand teams to identify, prioritize, and implement pricing strategies that enhance margins
• Develop and maintain comprehensive margin performance tracking systems
• Serve as a trusted advisor on margin enhancement initiatives
• Lead the analysis of market trends and competitor pricing
• Ensure accurate and timely reporting on margin metrics
• Advocate for a culture of continuous improvement in margin management processes
• Direct the evaluation and application of Agility software tools

Regional Margin Manager – Landscape

Bilingual

• Move, stock, organize products in yard and warehouse to keep inventory accurate
• Load and unload materials from customer and company vehicles safely and efficiently
• Operate forklifts, pallet jacks, and other equipment while following all safety rules
• Keep the yard and warehouse clean, organized, and free of hazards
• Check and verify orders, complete shipping and receiving paperwork, and work with team members to meet delivery deadlines
• Assist with other warehouse or yard tasks as needed

Bilingual Yard Associate

Pricing Analyst

• Utilize advanced Excel skills to conduct comprehensive sales and item analysis, driving price and margin optimization while ensuring accuracy and competitiveness in pricing strategies.
• Maintain and update the ERP database to support efficient pricing and costing functions, leveraging office automation skills to enhance data integrity and streamline processes.
• Collaborate closely with regional and branch managers to address and resolve pricing challenges, fostering strong relationships and facilitating informed decision-making for optimal pricing solutions.
• Communicate effectively with all levels of management to implement daily pricing changes, including conducting quarterly reviews and implementing price adjustments throughout the year, ensuring alignment with strategic business goals.
• Partner with Regional Vice Presidents and Sales Managers to gather and analyze business intelligence, enabling data-driven regional price recommendations for both commodities and large-ticket items to enhance market responsiveness and competitive edge.
• Champion the development and streamlining of daily processes through innovative automation solutions, sharing best practices and efficiencies with team members to foster a culture of continuous improvement.

• Drive sales growth and strengthen customer relationships within an assigned market
• Maximize revenue from existing accounts while generating new business by engaging customers, vendors, and branch operations
• Partner with internal and external stakeholders to deliver excellent service
• Achieve sales goals and enhance market competitiveness
• Deliver measurable results across a multi-million-dollar territory
• Expand and retain the customer base by building long-term relationships with new and existing clients
• Develop and execute territory and annual sales plans to exceed revenue targets
• Maintain high levels of customer satisfaction through proactive engagement
• Promote product offerings and stay current on industry innovations
• Plan and execute vendor programs and promotions to increase sales
• Support and develop branch operations and sales support team to ensure efficient processes and customer service
• Provide performance reporting and insights to sales leadership
• Leverage data, business reviews, and digital tools to optimize sales performance
• Represent the company at industry events and trade shows
• Extensive travel within the assigned territory to support customer relationships, vendor partnerships, and sales initiatives

Territory Plumbing Manager

Driver

• Provide exceptional customer service by effectively interacting with clients through phone, email, and in-person consultations, maintaining a courteous and professional demeanor at all times
• Accurately process and manage customer transactions at the sales counter using the company’s computer system to ensure efficient and precise order fulfillment
• Create detailed sales orders and quotes, utilizing customer measurements to estimate material needs and project costs with accuracy
• Coordinate and schedule truck deliveries with precision, ensuring optimal logistics and customer satisfaction
• Contribute to inventory management by participating in cycle counts, order picking, staging, replenishment, and shipping/receiving activities

Counter Driver Associate

Director

• Own enterprise customer profitability governance across supported business units.
• Identify customers with margin leakage, declining profitability, unfavorable product mix, excessive discounts, unrecovered freight, high service burden, or weak realized margin.
• Develop standard customer profitability reviews by customer, branch, region, business unit, segment, and product family.
• Partner with sales, national accounts, finance, and business leaders to create action plans for underperforming customers.
• Evaluate customer profitability using full deal economics, including price, cost, rebates, freight, delivery, returns, payment terms, service levels, and branch support requirements.
• Establish clear standards for customer-level margin targets, exception review, price agreement hygiene, and profitability improvement actions.
• Track customer profitability actions from identification through execution and realized margin impact.
• Lead the enterprise Deal Desk for large, complex, strategic, or exception-based customer pricing decisions.
• Own deal desk intake, review, approval workflow, escalation process, documentation standards, and service-level expectations.
• Govern reviews for below-floor pricing, strategic account exceptions, large customer-specific pricing agreements, multi-branch deals, long-term price commitments, freight exceptions, and high-risk competitive matches.
• Ensure deals are evaluated based on full economics, not only invoice gross margin.
• Help sales teams improve deal structure through conditional approvals, volume commitments, SKU scope limits, freight recovery, expiration dates, payment terms, mix requirements, or vendor support.
• Ensure approved deals include clear rationale, financial impact, approval authority, effective date, expiration date, and review cadence.
• Track deal desk performance, including margin saved, approval rate, turnaround time, escalations, and post-approval compliance.
• Provide dedicated pricing support for national and strategic accounts.
• Partner with national account leadership on pricing strategy, renewals, customer profitability, price increase execution, and exception governance.

Senior Director, Customer Profitability, Deal Desk, Rebates

Customer Support

• Provide exceptional customer service by effectively interacting with clients through phone, email, and in-person consultations, maintaining a courteous and professional demeanor at all times
• Accurately process and manage customer transactions at the sales counter using the company’s computer system to ensure efficient and precise order fulfillment
• Create detailed sales orders and quotes, utilizing customer measurements to estimate material needs and project costs with accuracy
• Coordinate and schedule truck deliveries with precision, ensuring optimal logistics and customer satisfaction
• Contribute to inventory management by participating in cycle counts, order picking, staging, replenishment, and shipping/receiving activities
• Collaborate with management and team members to communicate customer needs and special order material requests, enhancing product offerings and service delivery
• Responsibilities include a mix of sales counter duties and warehouse tasks, supported by modern sales systems and a commitment to maintaining an organized workspace

Yard Manager

Assistant Branch Manager

Territory Manager

Territory Manager

Territory Manager

Regional Margin Manager – Landscape

Bilingual Yard Associate

Pricing Analyst

Territory Plumbing Manager

Counter Driver Associate

Senior Director, Customer Profitability, Deal Desk, Rebates

Customer Service Associate