Hearst Health

Account Executive

• The Account Executive is the primary strategic and relationship advisor for assigned Homecare Homebase clients.
• Responsible for revenue retention, expansion strategy, executive relationship development, and alignment of Homecare Homebase objectives with client business priorities.
• Partners closely with cross-functional teams to drive adoption, mitigate risk, identify new opportunities, and ensure consistent delivery of measurable value to clients.
• Creation and management of annual account plans focused on long-term account retention, expansion of new business, and expansion of C-suite and senior-level relationships.
• Accountability for revenue retention and renewal strategy across assigned accounts.
• Lead strategic conversations related to licensing and pricing model evolution.
• Collaboration with Sales on development, management, and execution of pipeline.
• Drive expansion opportunities across the Homecare Homebase ecosystem.
• Management and execution of the client organization chart from CEO through VP level.
• Identify early indicators of account risk, develop mitigation strategies, and lead cross-functional coordination.
• Ensure the overall quality of account engagements by applying knowledge of industry trends and best practices.
• Establish and maintain a clear understanding of the client’s business and strategic objectives.

Customer Support

• Communicating with customers via phone, email, and live chat
• Assisting customers with questions, software navigation, and issue resolution
• Identifying trending issues and providing thorough research and documentation of findings
• Coordinating with teams across the business to relay information

Customer Experience Specialist

Video Editor

• Develop engaging, social-first video concepts that align with brand storytelling and client objectives
• Produce video content end-to-end, from pre-production planning through filming and final edit
• Direct or assist on shoots, guiding talent and ensuring creative vision is executed effectively
• Create compelling creative materials including treatments, scripts, shot lists, and mood boards
• Craft platform-native content tailored for TikTok, Instagram, YouTube, and emerging channels
• Apply strong editing instincts—pacing, hooks, and visual storytelling—to maximize performance
• Stay ahead of social trends, formats, and cultural moments to inform content development
• Experiment with emerging tools, including AI-assisted workflows, to enhance creativity and efficiency

Social Video Content Creator

Events

• Commission photographers and oversee end-to-end production of photo shoots across print and digital platforms
• Lead on-set production and provide confident, experienced art direction to achieve exceptional visual outcomes
• Collaborate with editorial, design, and visual teams to concept and execute compelling, on-brand shoots
• Manage and optimize shoot budgets, balancing creative ambition with strategic resource allocation
• Oversee production logistics including contracts, COIs, call sheets, travel, credits, and asset delivery
• Direct retouching processes to ensure final imagery meets brand standards and visual excellence
• Cultivate and maintain relationships with photographers, stylists, agents, and vendors
• Identify and champion emerging visual talent, bringing fresh perspectives to Cosmopolitan and Seventeen

Senior Visual Editor

• Own the Sales Cycle: From cold outreach to closing, you'll consult with businesses to deliver custom print and digital media campaigns.
• Manage Book of Business: You’ll be assigned existing clients who trust their marketing to The Times Union Media Group.
• Build Client Relationships: Serve as a trusted marketing advisor by understanding client goals and recommending solutions across a host of solutions including; Content Marketing, SEO, display, social media, programmatic, print and more.
• Drive New Business: Prospect new leads through networking, cold calling, email campaigns, and community engagement.
• Leverage Cutting-Edge Tools: Use advanced sales platforms like ChatGPT Enterprise and outreach to increase efficiency, improve messaging, and shorten your sales cycle.
• Collaborate for Success: Work closely with account managers and internal teams to ensure seamless campaign execution.
• Track Performance: Manage your pipeline and forecasting in Salesforce, ensuring accurate revenue projections and reporting.

Sales

• Drive programmatic direct (PMP and PG) revenue across an assigned list of holding company accounts, consistently meeting or exceeding targets
• Cultivate and expand relationships with agency trading desks, DSPs, and key programmatic stakeholders
• Identify and unlock new revenue opportunities through strategic partnerships and data-driven insights
• Collaborate cross-functionally with ad product, data, video, and programmatic operations teams to deliver integrated solutions
• Lead sales conversations that articulate Hearst’s premium value proposition in the programmatic marketplace
• Stay ahead of industry trends, emerging technologies, and platform developments to inform sales strategy
• Act as a subject matter expert internally, helping shape the future of Hearst’s programmatic sales approach

Programmatic Sales Director

Revenue Operations

• Own and architect the full commercial engine of HCMG, from initial market engagement through long-term client growth and retention.
• Lead a cross-functional organization spanning Sales, SDR, Revenue Operations, and Marketing, with direct accountability for revenue performance across all channels and customer segments.
• Define and execute the enterprise go-to-market strategy, including segmentation, pricing, packaging, and channel mix across digital, print, sponsorships, and events.
• Lead, develop, and scale a high-performing leadership team, fostering a culture of accountability, performance, and continuous improvement.
• Drive revenue growth across SMB, regional, multi-location, and enterprise segments.
• Operationalize AI and automation across the revenue lifecycle—from prospecting and outreach to proposal development and client retention.
• Partner across Marketing and Revenue Operations to deliver a seamless, differentiated client experience.
• Establish rigorous pipeline management, forecasting, and performance analytics as core operating disciplines.
• Build and evolve a modern revenue technology stack, enabling real-time visibility and improved sales productivity.
• Serve as a senior external representative of HCMG, strengthening market presence and deepening relationships across the Connecticut business community.

Chief Revenue Officer

Financial Planning and Analysis

• Serve as a strategic thought partner to the Publisher/President, senior leadership, and corporate stakeholders
• Shape and execute the overall financial strategy—balancing near-term objectives with long-term vision
• Analyze and evaluate new business models, product launches, and strategic investments
• Lead and optimize budgeting, forecasting, and financial modeling processes across business units
• Ensure timely, accurate, and actionable financial reporting (weekly, monthly, quarterly, annual)
• Oversee financial controls, systems, and compliance with GAAP, SOX, and internal policies
• Provide expert guidance on accounting, audit, and financial operations
• Play a critical role in M&A activity, including evaluation, integration, and due diligence
• Lead financial training and development for business stakeholders
• Represent the finance function in executive-level conversations and strategic planning

VP of Finance

Manager

• Optimize team member utilization and productivity through strategic planning and resource management.
• Oversee employee performance, providing feedback and development opportunities to enhance skills and meet organizational goals.
• Ensure high levels of client satisfaction by managing expectations, addressing concerns, and delivering successful implementations.
• Drive continuous quality improvement initiatives to enhance service delivery and operational efficiency.
• Develop and refine processes to streamline implementation and improve team effectiveness.
• Implement strategies to manage and reduce employee attrition, fostering a stable and motivated workforce.

Implementation Manager

Product Manager

• Own product strategy, roadmap development, prioritization, and lifecycle management for pharmacy informatics and healthcare data solutions.
• Define product direction based on customer needs, workflow challenges, market opportunities, product performance, business goals, and regulatory considerations.
• Develop business cases, product requirements, and release plans for software and content-enabled solutions.
• Partner closely with Engineering, Clinical and Editorial, Sales, Marketing, and Quality Management to deliver products from concept through launch and continuous enhancement.
• Lead roadmap planning and prioritization, making clear tradeoff decisions across customer value, technical feasibility, business impact, and timing.
• Gather and synthesize feedback from customers, healthcare stakeholders, internal teams, and market research to inform product strategy and investment decisions.
• Use product metrics, healthcare data, market insights, and customer feedback to identify opportunities for innovation and continuous improvement.
• Work with health system pharmacists, clinicians, informaticists, and healthcare IT leaders to understand medication-use workflows and ensure product-market fit.
• Support go-to-market readiness, product launches, adoption efforts, and post-launch optimization.
• Serve as a product leader who can connect healthcare workflow knowledge with disciplined product execution.

Product Manager, Pharmacy Informatics

Marketing

• Lead the planning and execution of lifecycle email programs, including campaigns, automated journeys, and behavioral triggers
• Develop and refine audience segmentation strategies across prospects, active subscribers, and lapsed audiences to drive acquisition, engagement, and retention
• Design and optimize high-impact customer journeys such as onboarding, winback, and retention series
• Implement and scale event- and behavior-driven triggers (e.g., paywalls, abandoned carts, content saves) to capture high-intent user moments
• Partner cross-functionally with creative, marketing, product, and data teams to align lifecycle strategy with broader go-to-market initiatives
• Ensure campaigns reflect each brand’s voice while maintaining scalable best practices across the portfolio
• Analyze performance metrics (engagement, CTR, conversion, retention) and translate insights into actionable optimization strategies
• Champion testing, innovation, and email marketing best practices to continuously improve performance and deliverability

Manager, Email & Lifecycle Marketing

Content Marketing Manager

• Lead end-to-end content strategy for multiple Fashion & Luxury brands, driving audience growth and valuable conversions (e.g., commerce, subscriptions, newsletters)
• Partner with senior editorial leaders to shape coverage and distribution strategies across Search, Discover, social, newsletters, Apple News, and onsite platforms
• Translate performance data into actionable insights, moving from analysis to clear recommendations and measurable impact
• Run experiments and growth initiatives, building structured project plans, tracking progress, and ensuring strong execution and follow-through
• Conduct regular performance deep-dives and competitive analyses to identify opportunities, content gaps, and areas for optimization
• Collaborate cross-functionally with teams including Commerce, Partnerships, and Product to align on strategy and amplify results
• Champion content best practices through training, workshops, and ongoing enablement for editorial teams
• Drive adoption of emerging tools and technologies, including AI, by testing, scaling, and embedding effective workflows

Senior Content Strategy Manager, Fashion & Luxury

Operations

• Review historical sales contracts and related documentation
• Reconcile and update contract data within internal systems to improve reporting accuracy
• Analyze contract details and classify products into appropriate reporting categories
• Maintain high accuracy while entering and validating records
• Identify inconsistencies or unclear information and collaborate with team members to resolve issues
• Assist with sales operations process improvement initiatives as needed
• Support the Sales Operations Team with general administrative and data-related tasks
• Maintain confidentiality and integrity of sensitive business data

Sales Operations Intern

Engineer

• Identifying application behavior where it differs from design specifications
• Utilize, develop and maintain Knowledge Base articles for widespread team use
• Triage and answer questions related to work routed to the Tier 3 Team
• Keep support teams aware of problem trends through analysis and reporting
• Reproduce and troubleshoot issues
• Resolve customer issues through data corrections and defect resolution
• Leverage automation to promote customer self-resolution of issues and enable self-healing capabilities within the software stack
• Effectively work and communicate with both internal groups and external customers
• Work to meet individual and team metrics and goals
• Additional responsibilities as assigned

Technical Engineer, Level 1

QA Engineer

• Lead and scale a modern quality engineering and automation organization
• Define and execute an enterprise-wide quality strategy
• Establish and enforce BDD/TDD practices, shift-left testing, and quality gates
• Manage and grow globally distributed teams and external vendors
• Define and implement AI validation frameworks
• Ensure release readiness and production quality standards are consistently met
• Define and execute the enterprise test automation strategy across various technologies and practices
• Drive root-cause analysis (RCA) and continuous improvement initiatives

Account Executive

Customer Experience Specialist

Social Video Content Creator

Senior Visual Editor

Account Executive

Programmatic Sales Director

Chief Revenue Officer

VP of Finance

Implementation Manager

Product Manager, Pharmacy Informatics

Manager, Email & Lifecycle Marketing

Senior Content Strategy Manager, Fashion & Luxury

Sales Operations Intern

Technical Engineer, Level 1

Director, Quality Assurance