HealthEdge

Director

• Lead the end-to-end harmonization of compensation pay structures, leveling frameworks, and incentive programs across legacy HealthEdge and HealthProof entities.
• Assess current-state compensation programs across regions and design a future-state global framework.
• Identify gaps, redundancies, and inconsistencies between organizations and implement aligned solutions.
• Drive change management and communication strategies to support global alignment and adoption.
• Partner with Finance and executive leadership to align compensation structures with long-term cost models and growth strategy.
• Maintain and operationalize our defined global compensation philosophy, ensuring consistent alignment with business objectives and integration priorities.
• Establish governance models to ensure consistent decision-making across regions.
• Oversee global base pay, variable pay and equity program administration.
• Partner with Finance team on sales compensation plan administration and support.
• Ensure equitable and compliant practices across the US, India, Mexico, and the Philippines.
• Lead integration of job architecture across both legacy organizations to create a standardized global leveling framework using Aon Radford architecture.
• Align job families and market pricing methodologies.
• Partner with HRBPs and Talent Acquisition to ensure consistent leveling, pricing, and mobility across geographies.
• Serve as the compensation functional lead for Workday implementation and migration.
• Ensure harmonized compensation structures are translated accurately into system design.
• Drive automation of merit cycles, promotions, incentive plans, and reporting capabilities.
• Support VP, Total Rewards with Board and leadership reporting, including executive compensation benchmarking, scenario modeling, and decision support analytics.
• Prepare compensation materials and presentations for leadership review, ensuring data accuracy and alignment with company compensation philosophy.
• Lead unified global merit and bonus cycles post-integration.
• Develop consolidated budget models across geographies.
• Ensure consistent communication and enablement for People Partners and leaders globally.
• Act as a strategic advisor to senior leaders on compensation decisions during integration and organizational redesign.
• Support M&A activity, workforce restructuring, and new market expansion initiatives as needed.
• Provide financial modeling to inform leadership decisions.
• Ensure compliance with global regulatory frameworks including Equal Pay, FLSA, ERISA, SOX, and applicable international labor laws.
• Monitor evolving pay transparency regulations across global markets.
• Maintain audit-ready governance and documentation.
• Lead and scale a high-performing global compensation team based out of US and India.

Senior Director, Global Compensation

Technical Project Manager

• Partner with team and department leaders for the delivery of project-based activities
• Provide estimates and project charter documentation in support of on-going and new department initiatives
• Maintain direct control over project planning
• Develop and manage the overall program/project plans and timeline, including key milestones and dependencies, and tracking progress against the plan
• Partner with cross-functional teams, including engineering, operations, product management, and security, to develop and execute the migration strategy
• Identify and manage project risks and issues, and drive resolution of roadblocks to keep the program on track
• Ensure that project deliverables are of high quality, best practices and meet customer requirements
• Communicate project status, risks, and issues to key stakeholders and executive leadership, including regular program updates and presentations

IT Project Manager

Product Manager

• Own and manage the product backlog, ensuring stories are well-defined, prioritized, and aligned with sprint goals
• Write epics, user stories, and acceptance criteria that are clear, testable, and customer-centric
• Collaborate with stakeholders, subject matter experts, and internal teams to gather and refine product requirements
• Serve as the primary point of contact for development teams during sprint execution

Product Owner

Business Operations

• Partner closely with the sales team to understand their needs and challenges
• Provide tools, training, and resources to help them effectively execute the go-to-market strategy
• Analyze sales data and performance metrics to develop data-driven action plans
• Plan, deliver, and manage commercial projects and programs
• Collaborate with cross-functional teams, including sales, marketing, finance, and operations

Senior Business Operations Analyst

Program Manager

• Lead execution of operational excellence initiatives across one or more vertical (Enrollment, Claims, Call Center, etc) functions for BPaaS customers.
• Manage program planning and delivery, including timelines, resource allocation, and stakeholder communication.
• Conduct operational assessments and partner with functional leaders to identify inefficiencies and improvement opportunities.
• Perform root cause analysis and develop actionable recommendations for process optimization.
• Develop and maintain program dashboards to track KPIs, cost savings, and efficiency gains.
• Coordinate cross-functional teams to implement process improvements, automation, and workflow optimization.
• Ensure standardization of processes and best practices across customer accounts.
• Collaborate with technology teams to support automation initiatives (RPA, AI/ML).
• Prepare business cases and ROI analyses for proposed initiatives.
• Drive change management efforts to ensure adoption and sustainability of improvements.
• Facilitate governance processes, including regular review cadences and escalation protocols.
• Communicate program progress and outcomes to executive stakeholders and clients.
• Mentor and develop team members within the operational excellence function.

Program Director – Operational Excellence

Analyst

• Develop requirements for proprietary healthcare edits, conducting comprehensive reviews of contracts, policies, and state/federal guidelines.
• Drive collaboration with subject matter experts and technical teams to translate these requirements into functional specifications for our proprietary healthcare edits.
• Own the communication of proposed proprietary healthcare edits to internal and external stakeholders, ensuring clarity and addressing any questions or concerns.
• Provide continuous monitoring and evaluation of the performance of proprietary healthcare edits, proactively identifying opportunities for optimization and enhancement based on industry trends and regulatory changes.

Senior Payment Integrity Analyst

Consultant

• Drive successful implementation and optimization of healthcare claims software solutions for clients.
• Apply extensive understanding of healthcare claims processes, project organization skills, and relationship management skills.
• Deliver mid- to complex software projects, accurately forecasting and scheduling business deliverables to meet project timelines.
• Support end-to-end healthcare claims software implementation projects, within assigned Value Stream, ensuring alignment with client objectives and timelines.
• Collaborate with other team members within assigned Value Stream.
• Engage with clients and collaborate with clients to understand their needs and support the design of tailored software solutions that meet business requirements within assigned Value Stream, including handling configuration of HealthRules Payer and related solutions.
• Identify potential project risks through proactive monitoring and develop mitigation strategies to ensure project success.
• Identify functional gaps within HealthRules Payer suite.
• Ensure quality assurance and compliance of mid- to complex healthcare claims software project deliverables.
• Stay current with healthcare industry trends and best practices, continuously seeking opportunities to improve HealthEdge’s implementation processes.

Business Consultant

QA Engineer

• Understand requirements, and develop test plans and test scenarios for data pipelines
• Understand various data files and data mapping/transformation rules and prepare data for testing the ingestion/transformation (ETL) of different entities of Provider data
• Create automation test plans, validation strategies, and test cases during iterative development and regression testing
• Automate the data mapping scenarios identified as part of manual testing
• Build a test automation framework and ensure adequate test coverage, reliability, speed of execution, and test data creation in a Continuous Delivery environment
• Plan and assist performance tests for the data pipelines
• Plan, estimate, prioritize, maintain, enhance, and coordinate testing artifacts/activities.
• Work with product stakeholders to deliver high-quality software in a continuous delivery environment.
• Identify, record, document thoroughly, and track bugs.
• Establish and configure testing environments for executing test scenarios.
• Analyze failures and work with the team to ensure root causes are investigated and similar failures are prevented in the future
• Add and modify test framework functionality based on requirement changes and validate the correctness of the functionality
• Participate in agile ceremonies to review acceptance criteria, provide test estimates, and test progress
• Suggest improvements in the test and development processes
• Build and lead a small QA team to provide QA support for Data related platforms and pipelines

Senior QA Engineer

Engineer

• Provide advanced technical support for the GuidingCare® platform.
• Troubleshoot and resolve technical issues.
• Collaborate with cross-functional teams for system performance improvement.
• Translate customer requirements into technical solutions and architecture.
• Conduct root cause analysis and implement strategies for recurring issues.
• Mentor team members and document technical processes.

Technical Services Engineer

• Work closely with the Account Executives for a portfolio of accounts to develop a long-term strategy and pipeline of projects for each account
• Work closely with Sales to evaluate prospective customer needs and develop pre-sales implementation proposals
• Leverage expert resources within Professional Services to estimate and propose solutions that meet customer needs
• Maintain a pipeline of upcoming projects and continuously re-forecast resource demands and revenue to help ensure optimal staffing levels to meet demand
• Support the creation and negotiation of Statements of Work to deliver services and solutions
• Lead and Support cross-functional teams, including Project Managers, Consulting Leads, and Technical Product Leads, to deliver services and solutions
• Meet regularly with Project Managers and customer stakeholders to monitor overall project health including schedule, margin, utilization, and achievement of both customer and HealthEdge business objectives
• Work with cross-functional teams to identify and mitigate areas of risk at both the project and organizational level
• Collaborate with HealthEdge and customer senior leadership to ensure expectations and processes are aligned to ensure project success
• Monitor and drive adherence to best practices (both internally and externally) and contribute to ongoing refinement of these practices
• Monitor customer satisfaction with Professional Services deliverables and champion changes that will continuously improve HealthEdge’s offerings
• Work with Professional Services PMO and Finance to track a P&L at the client and portfolio level
• Manage customers to an appropriate level of profitability
• Act as an escalation point for customers and team members to help resolve complex / critical customer situations
• Work with peers and Account Management to prioritize HealthEdge deliverables across all customers as needed
• Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII.

Program Management Director

Human Resources

• Reporting to the Manager of Business Services Consulting, the Business Consultant will play a pivotal role in driving the successful implementation and optimization of healthcare claims software solutions for our clients.
• Support the end-to-end healthcare claims software implementation projects, within assigned Value Stream, ensuring alignment with client objectives and timelines.
• Engaging with clients, to build strong relationships and ensuring client satisfaction within the assigned responsibilities.
• Collaborate with clients to understand their needs and support the design of tailored software solutions that meet their business requirements within the assigned Value Stream.
• Identify potential project risks and develop mitigation strategies to ensure project success.
• Ensure that all deliverables meet the highest standards of quality and compliance with industry regulations.
• Stay current with healthcare industry trends and best practices, continuously seeking opportunities to improve our implementation processes.

Business Consultant – HRP

Manager

• Develop and implement health, wellness, retirement, and leave programs.
• Lead operational planning and execution of benefits programs across regions.
• Collaborate with the People Team and other teams to align benefits initiatives.
• Ensure adherence to regulatory requirements.

Benefits Manager

• Lead, drive, and manage the life cycle of the annual merit increase, bonus payout, and promotion processes.
• Own equity process from end-to-end including establishing an equity administration process.
• Partner with the India-based team to ensure effective Global Year-End (YE) processes.
• Lead medium-to-large-scale Compensation projects across teams, regionally or globally.
• Oversee the management, maintenance, and optimization of all compensation software tools.
• Assist in the development of sophisticated compensation analytics and models to inform decision-making.
• Provide consultative support across HealthEdge in areas including day-to-day compensation evaluation, role leveling, market analysis/benchmarking, and communication.
• Provide expert guidance and consultation on offers, retention strategies, and counter-offers for critical talent.