Manager, Quality Audit

HealthEdge

Manager overseeing operations for health insurance processes, ensuring SLAs are met and team performance is optimized. Collaborating with clients to identify business growth opportunities.

Posted 7/2/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $99,000 - $109,000 per yearWebsite

About the role

Key responsibilities & impact

Manage all operations for a few processes/clients
Ensure team meets SLAs and KPIs
Identify process gaps and collaborate with clients to formulate solutions
Participate in building solutions for new opportunities
Guide and mentor junior associates
Lead projects with higher complexity levels

Requirements

What you’ll need

10 to 12 years experience in operations, training, quality, MIS, or process excellence
Excellent spoken and written communication in English
Familiarity with Windows Operating Systems and MS Office
Expertise in MS Excel
Experience in managing clients and stakeholders at high levels

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development opportunities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Process ExcellenceQuality ManagementMISData AnalysisKPI ManagementSLA ManagementProject ManagementTraining DevelopmentSolution FormulationClient Engagement

Soft Skills

Excellent CommunicationCollaborationMentoringProblem SolvingLeadership