Harvey

Chief Marketing Officer

• Own the marketing technology stack — evaluate, implement, and optimize tools across marketing automation, CRM, ad platforms, attribution, lead routing and enrichment, and data visualization to support a modern, AI-first operating model.
• Lead AI and automation adoption — identify and ship agentic workflows and automation that remove manual work across the funnel; go beyond piloting tools to running them in production.
• Build unified marketing analytics and reporting — attribution models, pipeline dashboards, and campaign ROI measurement that serve as a single source of truth for marketing, finance, and sales leadership, and translate into clear, actionable insight.
• Architect lead lifecycle infrastructure — define funnel stages, scoring models, routing logic, and handoff criteria in partnership with revenue operations and sales development.
• Own marketing data governance and compliance — ensure data quality, consent management, and privacy frameworks are built into every system and workflow.
• Drive operational excellence — build scalable workflows, automations, experimentation and optimization practices (e.g., A/B testing), and QA processes that ensure data integrity and let the team move fast without sacrificing quality.
• Own budget and vendor management — manage the marketing operations budget and technology renewals, and evaluate/negotiate vendor contracts in partnership with finance and procurement.
• Lead and develop the team — lead and develop a high-performing global organization as Harvey scales its marketing investment.
• Partner cross-functionally — work with GTM systems, product marketing, customer engagement, sales leadership, and finance to align on targets, surface insights, inform investment decisions, and lead change management across a fast-moving organization.

Head of Marketing Operations, Analytics

Copywriter

• Define Harvey's voice from first principles and create practical guidelines the entire company can use.
• Partner closely with Design, Motion, Web, Product Marketing, and company leadership to develop concepts and narratives from the earliest stages of a project.
• Write and edit across a broad range of work, from campaign concepts and product launches to website copy, executive storytelling, sales materials, and social content.
• Push beyond the brief to uncover the idea that makes the work memorable, not simply the message that needs to be communicated.
• Review, edit, and elevate copy from teammates, agencies, and cross-functional partners to maintain a consistently high creative standard.
• Serve as Harvey's internal authority on language, helping teams communicate with greater clarity, confidence, and originality.
• Help establish the foundations of Harvey's copywriting practice and mentor future writers as the team grows.

Lead Copywriter

Sales

• Build, coach, and performance-manage a team of SMB Account Executives focused on selling Harvey's platform to law firms and corporate legal departments in the EMEA region
• Own territory planning, pipeline development, and accurate forecasting to deliver against quarterly and annual revenue targets
• Drive a disciplined sales process using MEDDPIC or similar methodology, ensuring AEs execute high-quality discovery, qualification, objection handling, and close motions
• Establish a local operating cadence — team standups, deal reviews, pipeline hygiene — that mirrors Harvey's high-performance sales culture
• Serve as a player-coach by actively engaging in strategic deals and modeling best practices in discovery, demo, and negotiation

Sales Manager, SMB, EMEA

Sales Manager, SMB

• Lead a team of consultative, solution-based, Mid Market software sales professionals to achieve ARR targets through both net new logo and expansion deals.
• Own managing and reporting on your book of business, including accurate revenue forecasting and pipeline maintenance.
• Proactively assist with recruiting and hiring new team members.
• Coach and develop Mid Market account executives to promote career growth
• Refine our sales playbook to enable all sellers to better deliver consultative sales engagements at high velocity
• Work cross-functionally across the organization to build effective sales processes and solutions that meet the needs of Harvey’s clients.

Sales Manager, Mid Market

Product Manager

• Serve as a thought partner to top global law firms and enterprises — diagnosing pain points, mapping high-value opportunities, and guiding how Harvey integrates into their practice.
• Work with the go-to-market team to shape pilots and deployments end-to-end: discovery, workflow design, testing, onboarding, iteration, and firm-wide rollout.
• Work with innovation leaders, legal operations, and practice groups alongside Customer Success — ensuring the platform becomes embedded in day-to-day legal work
• Translate user insights into product direction to influence roadmap
• Help clients evaluate the business impact of AI — from improving associate leverage to transforming workflows across practices like M&A, litigation, regulatory, and transactions.
• Shape how the legal industry adapts to AI. You’ll be in the room where the new operating model of law is being defined.

Innovation Product Manager

Customer Success Manager

• Build and run the scaled post-sign partnership model for long tail school partners across all geographies — playbooks, templated cadences, training materials, and activation milestones
• Partner with Legal Engineers and Law School Managers to translate school feedback into program improvements and deeper embeds on key campuses.
• Own portfolio-wide reporting: track usage trends, activation status, and account health globally; surface risks and opportunities to all geo managers and to Grace
• Own product training and demo delivery across the full law school portfolio — onboarding sessions, faculty demos, librarian trainings, classroom embeds, and workspace setup.
• Maintain the law school CRM across all geographies — account notes, POC data, meeting logs, and opportunity tracking
• Lead end-of-term recap cycles, capturing Y1 learnings and aligning on Y2 activation goals with key internal stakeholders and Law School champions.

Founding Customer Success Manager

Law Schools Founding CSM

Data Scientist

• Develop and execute a strategic plan for partner pursuits, aligned with Harvey’s overall product and GTM strategy.
• Independently identify, evaluate, and establish a range of partnerships to enhance product functionality and GTM motions.
• Negotiate complex partnership agreements, ensuring mutually beneficial terms and alignment with company goals.
• Conduct quantitative analysis, create business cases, and present them to executives.
• Collaborate closely with product, finance, legal and GTM teams to oversee the successful integration of new partners.
• Build and nurture strong long-term relationships with key partners, ensuring mutual success and achievement of partnership goals and business objectives.
• Operate autonomously, being both a proactive executor and strategic thinker.

Corporate Business Development Manager, Data

Technical Program Manager

• Act as the primary technical point of contact for our Go-To-Market (GTM) team and customers regarding security questions
• Leverage AI and Harvey’s internal tools to continuously improve the efficiency and accuracy of our response process
• Establish and report on key performance indicators (KPIs) for the Customer Trust function
• Manage our Trust Center, create and maintain a high-quality security and regulatory knowledge base
• Partner closely with Product Security, Legal, and GTM/Sales to align on security positioning, product roadmaps, and evolving customer requirements

Technical Program Manager – Customer Trust

• Act as the primary technical point of contact for our Go-To-Market (GTM) team and customers regarding security questions
• Leverage AI and Harvey’s internal tools to continuously improve efficiency and accuracy of our response process
• Establish and report on key performance indicators (KPIs) for the Customer Trust function
• Manage our Trust Center and create a high-quality security and regulatory knowledge base
• Partner closely with Product Security, Legal, and GTM/Sales to align on security positioning