Guild Mortgage

Artificial Intelligence

• Collaborate with Data scientists, AI engineers, Data Engineers, and business teams to design and implement AI solutions.
• Participate in the development lifecycle from concept through user acceptance and deployment.
• Serve as a bridge between technical and non-technical teams.
• Partner with key stakeholders to assist with AI-related issues.
• Identify and define business problems and opportunities that can be addressed by AI solutions.
• Document problems into a set of business requirements that can be outlined in user stories.
• Participate in stakeholder reviews and design sessions.
• Monitor and evaluate the performance and impact of the AI solutions.

AI Analyst

Payroll

• Administer Sales and Sales Support incentive plans for assigned regions; including but not limited to drafting new individual performance incentive plan documents (“Plan”) and applicable exhibits, and revising the existing ones as changes are made.
• Send out the plans and applicable exhibits via DocuSign for e-signature as requested by the managers or regional administrators; follow through pending plans to ensure 100% completion.
• Save executed plans into UltiPro HRIS; maintain a tracking sheet with the plan details and effective dates.
• Monitor HR notifications on new hires, terminations, position changes, and branch openings/closings to determine if the plans need to be altered.
• Reach out to managers to inquire about possible plan changes.
• Respond to managers on compensation related inquiries.
• Assist other team members on special projects as needed.
• Make recommendations to improve processes and workflow to increase department’s efficiency and effectiveness; proactively identify issues and recommend solutions.
• Perform other duties as assigned.

Compensation Administrator

Financial Planning and Analysis

• Lead Enterprise FP&A
• Own the company’s financial planning, forecasting, and budgeting processes
• Develop dynamic driver-based forecasting models tied to mortgage banking operational metrics
• Lead scenario analysis around interest rate environments, origination volume, margins, and profitability
• Deliver forward-looking financial insights to executive leadership
• Lead preparation of executive management reporting and board-level financial packages
• Develop clear KPI frameworks that highlight drivers of profitability across the organization
• Provide financial analysis and insights to support strategic decision-making
• Develop deep analytics around mortgage banking economics
• Partner closely with production, capital markets, and servicing leadership to analyze performance drivers
• Modernize the FP&A function through improved processes, automation, and technology
• Overhaul internal financial reporting and analytics infrastructure
• Partner with technology and data teams to improve financial data quality and availability
• Act as a financial partner to senior leaders across production, operations, servicing, and corporate functions
• Provide financial insights to support operational decision-making
• Identify opportunities to improve profitability and operational efficiency
• Support financial analysis and reporting required by private equity ownership
• Develop financial models and analysis supporting strategic initiatives and long-term planning
• Provide transparency around key financial and operational drivers
• Build and lead a high-performing FP&A and financial analytics team
• Establish best practices for financial planning, reporting, and business intelligence

SVP, Strategic Finance

Recruitment

• Consult with Hiring Manager to identify and confirm staff requirements and specific position objectives
• Cold call targeted leads made up of potential recruits with the goal of setting appointments
• Build and maintain database of recruit contacts; keep database current with all recruit activities (contact, interviews, etc.)
• Schedule follow up reminders for calls in the database
• Memorize call scripts in order to ease conversations
• Create marketing materials and copy for social media accounts designed to generate recruit interest and applicants; collaborate with corporate compliance and regional marketing to get all information approved prior to distribution
• Manage recruiting CRM; provide metrics related to reported data
• Ensure proper data entry and information integrity within the applicant tracking system
• Evaluate and screen resumes
• Schedule recruit meetings and confirm appointments
• Answer incoming calls and provide basic customer service
• Attend company-sponsored training events to better understand Guild’s business model and expand mortgage knowledge
• Assist in the management of events (job fairs, career events), which may include managing RSVPs, coordinating food, preparing event deliverables, pre-event set up, post-event clean-up, etc.
• Perform other recruiting functions as needed

Recruiting Coordinator

• Provide leadership for management over Treasury, Financial Analysis and Accounting; as well as, goal setting, training, coaching, guidance and recognition to team members
• Oversee and develop strategies for success for Treasury function, Financial Analysis function and Accounting function
• Provide executive management with advice on financial implications of business activities
• Oversee all aspects of Finance, Accounting and Treasury functions of the organization
• Provides leadership in the development for the continuous evaluation of short and long-term strategic financial objectives
• Identify key growth areas as it relates to all financial operations
• Produce periodic financial reports and a comprehensive set of controls and budgets designed to mitigate risk and enhance the accuracy of the company's reported financial results
• Establish and maintain strong relationships with Board of Directors and Senior Leadership Team so as to identify their needs and seek full range of business solutions
• Ensure credibility of Finance group by providing timely and accurate analysis of budgets, financial trends and forecasts
• Develop policies, practices, and protocols in order to support national and regional initiatives
• Oversees financial performance/metrics to maximize productivity, efficiency, service and compliance levels
• Implement systems that focus on the delivering of a high-level of customer service, support consistent turn-times, decrease errors, increase compliance, and adhere to metrics in finance operations
• Direct other company-wide initiatives as applicable

SVP, Finance

Software Engineer

• Meet or exceed uptime SLAs for a suite of IAM services
• Oversee IAM analytics presented to the Information Technology Steering Committee
• Collaborate on designs with DevOps and Enterprise Architecture
• Maintain an IAM engineering roadmap that works to address tech debt
• Partner with project management teams to ensure IAM engineering time is appropriately tracked
• Improve observability of IAM processes in partnership with Security, and DevOps teams
• Manage the implementation of solutions that adhere to Identity and Security best practices
• Contribute high-quality documentation and diagrams to IAM knowledge base
• Serve as an escalation point and SME for any and all IAM related production support
• Participate in code reviews to ensure high standards for code quality

Manager, IAM Engineering

Engineer

• Partner with IAM, Security, and DevOps teams to build and enhance automation and Infrastructure as Code for Identity Access Management needs.
• Work to reduce risk, limit manual efforts, and improve the consistency and scalability of IAM workloads.
• Ensure separation of duties between teams and how IAM automations are leveraged.
• Design, build, and maintain Terraform CI/CD pipelines for deploying identity resources.
• Collaborate on designs with DevOps and Enterprise Architecture to ensure consistency and best practices.
• Improve observability of IAM processes in partnership with Security, and DevOps teams.
• Implement solutions that adhere to Identity and Security best practices (Zero Trust, least-privilege).
• Contribute high-quality documentation and diagrams to IAM knowledge base.
• Serve as an escalation point and SME for any and all IAM related production support.
• Participate in code reviews to ensure high standards for code quality.

IAM Engineer – IaC

Operations

• Oversee a number of activities related to the company’s retail operations functions
• Ensure department efficiency via monitoring metrics and managing productivity
• Set objectives and assign work/projects related to loan processing
• Train staff on existing, new, and changed federal and state regulations
• Ensure quality and integrity of loan files and customer service

Branch Operations Manager

Project Manager

• Manage and assist in projects under the EPMO Portfolio, including projects initiated through product teams, strategic projects, and technology
• Assist in development and managing project artifacts and processes including scope, schedule, budget, and resources.
• Define project objectives, milestones, and deliverables in collaboration with stakeholders.
• Execute project planning and tracking, document and communicate project statuses and risks, including standard project status reports and ad hoc communication as assigned.
• Manage change control through identification and evaluation of impact on proposed and necessary business or technical changes to scope, requirements, designs or plans.
• Keep management and key stakeholders informed on a timely basis on project progress, status and/or concerns to ensure that expectations are met.
• Assist in managing and coordinating the implementation of IT projects.
• Assist in development of detailed proposals to support Guild projects.
• Facilitate onboarding contractors for projects.
• Build relationships and work closely with IT and business leaders and staff.
• Maintain up to date RAID log to document project risks, assumptions, issues, and decisions.
• Identify, assess, and manage program risks and issues.
• Analyze project delivery performance metrics, develop KPIs, and project reporting against project milestones, budget and other plan expectations.
• Contribute to development and maturity of the Guild EPMO project management practice through development of tools, templates, processes, and standards.

Project Coordinator, EPMO

Data Scientist

• Lead the development and deployment of sophisticated analytics models to predict, quantify, and interpret complex data related to mortgage lending.
• Utilize machine learning, statistical analysis, and other advanced techniques to improve decision-making processes, risk assessment, and customer segmentation.
• Work closely with business units to identify opportunities for leveraging company data to drive business solutions.
• Innovate and implement new modeling techniques and algorithms for predictive analytics and data mining.
• Act as a thought leader, staying abreast of the latest industry trends and technologies in data science.
• Apply advanced machine learning techniques and algorithms to analyze large and complex data sets, such as supervised and unsupervised learning, deep learning, natural language processing, computer vision, recommender systems, anomaly detection, etc.
• Ensure the accuracy and integrity of data used for analysis.
• Implement data collection systems and other strategies that optimize statistical efficiency and data quality.
• Collaborate with data engineering teams to improve data collection, storage, processing, and security practices.
• Partner with IT, software development, and business teams to translate business needs into technical specifications.
• Design and build data-driven products and services that enhance the customer experience and contribute to the bottom [{not fully visible in given text}].
• Facilitate the integration of analytics and machine learning capabilities into the company’s operations and decision-making processes.
• Develop and present clear, comprehensive reports and visualizations for both technical and non-technical audiences.
• Communicate complex analytical results and insights in a manner that is easily understandable, facilitating informed decision-making across the company.
• Provide guidance and mentorship to junior data scientists and lead project teams, ensuring the timely and successful completion of projects.
• Foster a culture of innovation, continuous learning, and collaboration within the team.
• Identify, track, and monitor trends and avoidable technology-related errors; work across functions to develop complex solutions, improvements, and stop-gaps.
• Focus on the continual improvement of policies, procedures, and processes falling under the scope of authority.
• Use expertise to resolve high level issues that cannot be solved by teammates.
• Stay abreast of latest technology trends and participate in high-level decisions impacting the direction of the Information Technology function.
• Partner with the DevOps team to setup scalable MLOps pipelines.
• Perform other duties as assigned.

Senior Data Scientist

Business Development Rep

• Provide administrative support to originators
• Create marketing materials and copy
• Manage marketing calendar and originator’s schedule
• Cold call targeted leads
• Build and manage database of potential contacts
• Update Salesforce with call log information
• Schedule follow up reminders for calls

Business Development Coordinator

Engineering Manager

• Oversee the software development lifecycles for all departmental projects
• Participate in systems design sessions with users and Business Analysts
• Assist the Application Support Desk team with troubleshooting
• Supervise planning and/or implementation of department projects
• Build business solutions by creating new and modifying existing software applications
• Predict emerging customer needs and develop innovative solutions
• Solve unique and complex problems with broad impact on the business
• Manage and mentor a team of Developers
• Write, test and debug customizations and new features
• Allocate departmental resources to deliver business value

Software Development Manager

Product Manager

• Partner with Enterprise Reporting leadership and internal business stakeholders to define and prioritize reporting, dashboard, and data delivery initiatives.
• Ensure reporting solutions meet business requirements for accuracy, timeliness, compliance, and usability across supported departments.
• Manage and prioritize the product backlog and ensure that it aligns with the product vision and roadmap.
• Review and accept the product deliverables and provide feedback and guidance to the development team.
• Create facts-based, metrics-driven project dashboards for all technology workstreams to provide visibility on progress week over week.

Product Owner – Technology

Marketing

• Lead the development, execution, and optimization of enterprise-level marketing campaigns for the Retail Mortgage Channel.
• Direct support to local loan officers by increasing brand awareness, generating qualified leads, and strengthening engagement across key homebuyer and homeowner segments.
• Supervise a small team of marketing managers and collaborate closely with Sales Leadership, Sales Enablement, Marketing Education, Creative, and Project Management teams.
• Design and plan integrated marketing campaigns (digital, print, email, social, direct mail, events) aligned to Guild’s overall marketing and retail growth strategy.
• Manage end-to-end execution of enterprise marketing campaigns.
• Build strategies to drive high-quality purchase and refinance leads for retail loan officers from enterprise marketing campaigns.
• Guide development of localized campaign assets that support individual loan officer brand presence while maintaining Guild’s core brand identity.
• Define key performance indicators (KPIs) for programs and campaigns, monitor results, develop insights, and recommend optimizations to improve ROI, lead quality, and engagement across all marketing channels.