Director, Network Operations

Guild Mortgage

Director of Network Operations overseeing IT functions at Guild Mortgage Company. Responsible for system administration, security, and network configurations.

Posted 7/21/2026full-timeRemote • 🇺🇸 United StatesLead💰 $120,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expert-level knowledge in network administration, including Cisco technologies, network security, and cloud environments. Proven ability to manage multiple priorities and lead teams in a fast-paced, metrics-driven environment while ensuring compliance with industry standards.

Highest-signal resume keywords

Cisco CCNACisco CCNP + VoiceNetwork Security ManagementIT Disaster Recovery PlanningProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Network AdministrationNetwork Design and ConfigurationFirewall ManagementVoice/Data Circuit ProvisioningLAN/WAN DeploymentMicro SegmentationEmail Routing ConfigurationWireless Network ConfigurationCisco Webex/UC ManagementZscaler Configuration

Soft Skills

Excellent Verbal CommunicationOrganizational SkillsTeam CollaborationAdaptabilityCustomer Service Orientation

Tools & Technologies

Cisco MerakiSASE Zero CapabilitiesPRTGSolarwindsVMwareWindows 11Active DirectoryMicrosoft Office SuiteCollaborative Cloud-Based ProgramsThird-Party Software Applications

Industry Keywords

SSAESOX ComplianceTelecommunications HardwareIP PBXBusiness Continuity Planning

Tech Stack

Tools & technologies

CloudFirewallsSwitchingVMwareVoIP

About the role

Key responsibilities & impact

Manage network and system admin, along with project managers and coordinators to ensure seamless tech services are provided during branch openings, relocations, and closings
Manage all aspects for the network design and configuration, including security aspects
Manage the provisioning and disconnects of voice/data circuits, along with upgrades and cost control
Maintain and enhance SASE zero capabilities and network security trust
Oversee Network Micro segmentation
Manage cloud network environments ensuring proper security best practices
Ensure the adequate deployment of LAN/WAN networking equipment
Ensure the adequate deployment of telecommunications hardware, including IP PBX/hosted VOIP
Visit site locations for large-scale deployments and acquisitions as needed
Manage network administration of Cisco Webex/UC call center
Manage and monitor network security access and user access
Provide high level network support and consult with vendors on troubleshooting and projects
Manage, configure, monitor, and report on firewall/DMZ
Ensure proper documentation and tasks related to SSAE, SOX and other audits are completed
Manage network integration; provide IBM i series support and troubleshooting as needed
Manage and maintain email routing configuration; provide troubleshooting support when needed
Manage and maintain wireless network configuration; provide troubleshooting support when needed
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's Degree or equivalent computer-related Degree from a technical school, or similar training
Minimum seven years total experience in network administration related role(s)
Minimum three years supervisory or leadership experience
Expert level knowledge of technical equipment and systems
Prior experience in roles related to IT disaster recovery/business continuity planning and recovery required
Fluency with: Cisco CCNA, CCNP + Voice Cisco Routing and Switching, BGP, VLAN, WAN, Internet Cisco Meraki firewalls Cisco Wireless Controllers Cisco Access Control Telco Router setup and configuration Zscaler Sonicwall Network monitoring and backup with PRTG, Solarwinds and other utilities Windows, VMware, Cisco UC and UCS virtual environments Windows 11 and Active Directory
Self-starter with the demonstrated ability to learn/adapt to new technologies and techniques
Ability to organize and manage multiple priorities simultaneously in a fast-paced, deadline-driven environment
Excellent verbal and communication skills required
Passionate about delivering excellence in customer service within a team environment
Ability to read, analyze, and interpret general business/technological periodicals, procedures, and journals
Ability to be patient and train less experienced team members; respond to questions, build capability
Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required
Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required
Commitment to company values.

Benefits

Comp & perks

medical
dental
vision
life insurance
AD&D
LTD
401(k) with employer match