Google Fiber

SDET

• Architect and scale full-stack automation frameworks (Java/Kotlin) across CRM, BSS, and OSS stacks.
• Drive E2E validation for UI, API, and backend layers to ensure seamless CI/CD integration and zero-defect delivery.
• Pioneer testing strategies for Generative AI and LLMs.
• Develop rigorous frameworks to mitigate hallucinations, bias, and toxicity, using advanced prompt engineering to align model outputs with business safety standards.
• Act as the primary technical authority for field escalations.
• Conduct deep-dive root-cause analysis on production issues and distill complex technical findings into actionable insights for executive stakeholders.
• Architect and execute end-to-end test strategies across the GFiber software ecosystem, ensuring rigorous quality standards throughout the entire SDLC.
• Orchestrate complex integration testing for critical business systems, including CRMs (Salesforce), OSS, Billing, and Provisioning, to ensure zero-defect transitions across the customer lifecycle.
• Design specialized QA frameworks for Generative AI and LLMs, utilizing advanced prompt engineering and evaluation metrics to mitigate hallucinations, bias, and toxicity while ensuring alignment with core business logic.

Senior Software Test Engineer

Manager

• Serve as the primary business owner and administrator for our internal ticketing ecosystem, Intranet, and critical IT applications including device management and user directories.
• Maintain a backlog of feature requests, prioritize enhancements, and communicate the roadmap to stakeholders
• Build and maintain complex automated workflows, triggers, and business rules to ensure tickets are categorized, prioritized, and assigned to the correct teams
• Use APIs, webhooks, or middleware to connect the ticketing system with other enterprise tools
• Act as Level 2/3 support for platform issues; perform root cause analysis and coordinate with Engineering or Vendor Support when needed

IT Ticketing Manager

• The IT Asset & License Manager is responsible for the end-to-end lifecycle management of the organization’s technology assets.
• Ensure that all hardware and software investments are tracked, optimized, and compliant.
• Bridge the gap between IT, Procurement, and Finance to minimize waste, mitigate audit risks, and ensure employees have the tools they need to succeed.
• Maintain a real-time inventory of software licenses, subscriptions, and maintenance agreements.
• Conduct regular internal audits to ensure compliance with vendor terms and prevent "true-up" penalties.
• Manage the renewal calendar, providing data-driven recommendations to leadership before contract expirations.
• Create access management policies and procedures for key applications.
• Oversee the selection and ordering of laptops, mobile devices, and infrastructure components.
• Manage inventory levels with vendors to ensure just in time delivery.
• Maintain an accurate database of all assets, including their location, user assignment, and warranty status.
• Manage hardware refresh cycles to ensure the fleet remains performant and secure.
• Ensure secure and environmentally responsible disposal of end-of-life hardware, including certified data destruction.
• Track total cost of ownership (TCO) for assets and assist in annual IT budgeting.
• Partner with procurement to negotiate favorable terms with vendors and resellers.
• Create weekly and monthly dashboards on asset health, license utilization, and budget variances.

IT Asset and License Manager

Business Intelligence Developer

• Design and develop scalable self-serve data tools, ETLs, and other infrastructure enhancements to offer high-quality solutions to satisfy immediate and long-term needs.
• Critically evaluate information gathered from multiple sources, identify gaps, reconcile conflicts, and decompose high-level information into details to drive decision-making.
• Design and implement automation and risk mitigation solutions to address complex data and analytics problems.
• Assist in the daily support of end-users’ ability to effectively and efficiently utilize the reporting platform.
• Create and maintain documentation that includes system designs, requirements and user manuals for systems and tools.

Business Intelligence Analyst

Accountant

• Gain a deep understanding of the Capital business operations in order to perform accounting responsibilities across a variety of areas including but not limited to: Materials/Inventory, Fixed Assets and taxes.
• Participate in system implementation and testing as well as standing up new Standard Operating Procedures (SOP).
• Perform month-end close responsibilities and prepare and present financial information related to areas of responsibility.
• Ensure compliance with accounting policies and procedures as well as maintain accurate and organized financial records.
• Collaborate across the Finance and Accounting team as well as the business to support new business initiatives and projects.

Senior Software Test Engineer

IT Ticketing Manager

IT Asset and License Manager

Business Intelligence Analyst

Inventory Accountant