GOL Linhas Aéreas

Financial Planning and Analysis

• Análise financeira detalhada do negócio Widebody: receitas, custos específicos, margens, rentabilidade por mercado/rota;
• Avaliação financeira de decisões de capacidade e operação;
• Validação econômica das premissas da BU;
• Cross‑check com: malha, frota, custos, modelo corporativo;
• Acompanhamento de performance vs. plano.

Senior Analista de Planejamento Financeiro – Business Units Widebody

• Detailed financial analysis of the Cargo business: revenues by product/market, specific costs, margins and profitability;
• Financial evaluation of Business Unit (BU) initiatives and decisions;
• Economic validation of operational assumptions;
• Cross-checks with: capacity, fleet, costs, corporate model;
• Monitoring performance versus plan.

Senior Financial Planning Analyst – Business Units

Auditor

• Apoiar o planejamento anual e o cumprimento do cronograma de certificação SOX;
• Avaliação do ambiente de controle da Cia, através de entrevistas e testes que garantam conformidade com os requisitos do Sarbanes-Oxley (Sox);
• Execução de testes de auditorias contínuas e spot, com foco na avaliação de conformidade e efetividade dos processos e controles associados;
• Auxiliar no acompanhamento das inconsistências e oportunidades de melhorias identificadas pelas áreas de Auditoria Interna, Controles Internos e Auditoria Externa.

Auditor II

Analyst

• Support risk assessments and effectiveness testing of internal controls, ensuring adherence to key governance frameworks such as COSO and compliance of processes with internal and external regulations;
• Support activities related to business controls, including the effectiveness of critical applications and the integrity of processed information;
• Contribute to Sarbanes-Oxley (SOX) compliance efforts, ensuring controls are well-designed, documented and aligned with regulatory requirements;
• Assist in preparing clear, concise reports, tailoring the level of detail to the target audience (internal audit, executive management or board);
• Analyze and evaluate the adequacy and effectiveness of action plans, monitoring timelines and the mitigation of residual risks;
• Support continuous improvement initiatives by automating control testing and optimizing evidence and metrics;
• Promote an internal controls culture through presentations, training sessions and workshops;
• Act as a facilitator for external audits, ensuring the integrity and timeliness of information provided by the business areas.

Internal Controls Analyst, Mid-level

• Contribute to the consolidation of branch financial statements into the head office through execution of the monthly accounting close process;
• Ensure that entries are recorded within the correct accounting period by analyzing and tracking documents and preparing monthly provisions;
• Facilitate cross-functional coordination to resolve inconsistencies by interfacing with teams and maintaining and improving system configurations;
• Support national and international internal and external audits by monitoring and clarifying audited processes and providing evidence of the effectiveness of HR, accounting, and financial controls and processes;
• Leases in local and foreign currency (IFRS 16 standard);
• Schedules to support explanatory notes;
• Variance analysis of balance sheet and income statement accounts

Accounting Analyst III

• Triage support tickets, classifying them by system, type, and level of complexity;
• Handle resolution of basic-level tickets in AMOS, including correcting simple errors, registering positions and serial numbers (SNs), and making minor adjustments;
• Support resolution of basic-level tickets in FleetCycle, escalating cases that require deeper technical analysis to Analyst II;
• Participate in continuous process improvement initiatives and the team's technical development tracks.

Maintenance Analyst I – Systems

• Analyze and ensure the consistency of GOL's job descriptions;
• Prepare and analyze job and salary studies using information obtained from the business areas;
• Analyze and ensure the data required to update the salary table through market surveys;
• Prepare and analyze studies on changes and the creation of company structures based on inputs from the business areas and by supporting the BP team;
• Contribute to and analyze the company's salary budgeting through analysis of job and salary structures and information from payroll and internal HR consulting;
• Conduct compensation benchmarking, analyzing company practices versus the market to support external competitiveness and GOL's compensation policies;
• Support the preparation of job evaluations, ensuring internal consistency across areas.

People & Culture Analyst II – Compensation

Account Executive

• Act strategically to ensure retention of major accounts and to prospect new clients in the freight market, aiming to meet monthly targets with the franchise network and to increase the area's revenue.
• Manage the sales cycle for new clients, from prospecting to closing, maintaining strong relationships and cross-functional collaboration with internal departments.
• Ensure acquisition of new freight clients and maintenance of the current portfolio to meet monthly targets established by the Cargo Directorate, while adhering to the company's safety standards.
• Seek opportunities in the freight market by offering the company's products and services.
• Act proactively to resolve day-to-day issues related to your portfolio in order to meet client expectations, providing effective solutions.
• Must be available to travel to all states of Brazil.

Sales Executive I

• Support the implementation and ongoing maintenance of corporate talent attraction and development programs (Corporate and Technical Internship Programs) and the recognition program (Reconhecer), ensuring governance, end-to-end execution, communication and results analysis to strengthen the employee experience and organizational culture.
• Manage the end-to-end Corporate and Technical Internship Program, including cycle planning, alignment with client areas, timelines, communications, materials and program governance;
• Support attraction and selection processes for interns in partnership with internal areas and external vendors, ensuring organization, candidate experience and adherence to program criteria;
• Organize and deliver onboarding, development and monitoring tracks for interns (meetings, trainings, forums, leadership schedules), ensuring logistical quality and engagement;
• Monitor program indicators and outcomes (e.g., participation, satisfaction/NPS, deadlines, conversions, quality of deliverables), producing analyses and reports to support decision-making and continuous improvement;
• Ensure operational relationship and management with vendors (when applicable), including scope alignment, deadlines, deliverables and control of materials and payments within internal processes;
• Manage the Corporate Recognition Program – Reconhecer, ensuring governance, communication and execution across the following streams: Length-of-service recognition; Monthly recognition of outstanding customer service; Implemented ideas in ColaboraGOL;
• Manage the exchange of compliments between employees, based on organizational values;
• Ensure rigor and integrity in curation, validation and counting processes to define recognized winners, guaranteeing traceability, compliance with rules and fairness;
• Plan, organize and execute the Annual Recognition Event in partnership with the Events team, coordinating vendors, schedule, production, communications, guest list, scripts and materials, ensuring a high-quality experience and operational excellence;
• Work collaboratively with People & Culture areas and other stakeholders (Internal Communications, Operations/Customer Service, IT, business areas), ensuring alignment and timely delivery;
• Propose improvements to processes and program experiences, contributing to the continuous evolution of a recognition culture and talent development.

People & Culture Analyst II – Human and Organizational Development

Data Analyst

• Be the analytical authority on Smiles’ critical topics, setting direction (frameworks, metrics, causality, governance) and enabling executive-level decisions with high impact and scale.
• Define analytics frameworks and standards (North Star, metric trees, experiment/causal inference methodology, dashboard guidelines) and ensure adoption;
• Lead strategic cross-functional “bets” addressing complex problems with a high degree of uncertainty, connecting product, business and data to elevate decision-making maturity;
• Act as an internal consultant to the executive team: craft executive narratives, prioritize by impact, risk and effort, and validate results;
• Mentor and serve as a technical reference for the team’s analysts with the objective of developing successors (capability building, learning paths, quality calibration).

Data Analyst – Specialist, Data & Analytics

Customer Support

• Ensure an exceptional and consistent experience throughout the customer journey;
• Monitor key satisfaction metrics (NPS, CSAT, CES);
• Identify root causes of detractors and report strategic insights monthly;
• Align experience standards with partner areas;
• Manage related vendors;
• Coordinate the Customer Feedback cycle;
• Monitor experience indicators;
• Map, analyze and optimize customer journeys;
• Consolidate strategic insights and recommendations;
• Lead continuous improvement initiatives;
• Work cross-functionally with internal teams and external partners;
• Identify opportunities to evolve processes, policies and channels;
• Prepare executive reports, dashboards and management analyses;
• Promote a customer-centric culture;