People & Culture Analyst II – Human and Organizational Development

GOL Linhas Aéreas

HR analyst implementing talent development and recognition programs within the company. Focused on end-to-end management and ensuring a positive employee experience.

Posted 5/27/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Support the implementation and ongoing maintenance of corporate talent attraction and development programs (Corporate and Technical Internship Programs) and the recognition program (Reconhecer), ensuring governance, end-to-end execution, communication and results analysis to strengthen the employee experience and organizational culture.
Manage the end-to-end Corporate and Technical Internship Program, including cycle planning, alignment with client areas, timelines, communications, materials and program governance;
Support attraction and selection processes for interns in partnership with internal areas and external vendors, ensuring organization, candidate experience and adherence to program criteria;
Organize and deliver onboarding, development and monitoring tracks for interns (meetings, trainings, forums, leadership schedules), ensuring logistical quality and engagement;
Monitor program indicators and outcomes (e.g., participation, satisfaction/NPS, deadlines, conversions, quality of deliverables), producing analyses and reports to support decision-making and continuous improvement;
Ensure operational relationship and management with vendors (when applicable), including scope alignment, deadlines, deliverables and control of materials and payments within internal processes;
Manage the Corporate Recognition Program – Reconhecer, ensuring governance, communication and execution across the following streams: Length-of-service recognition; Monthly recognition of outstanding customer service; Implemented ideas in ColaboraGOL;
Manage the exchange of compliments between employees, based on organizational values;
Ensure rigor and integrity in curation, validation and counting processes to define recognized winners, guaranteeing traceability, compliance with rules and fairness;
Plan, organize and execute the Annual Recognition Event in partnership with the Events team, coordinating vendors, schedule, production, communications, guest list, scripts and materials, ensuring a high-quality experience and operational excellence;
Work collaboratively with People & Culture areas and other stakeholders (Internal Communications, Operations/Customer Service, IT, business areas), ensuring alignment and timely delivery;
Propose improvements to processes and program experiences, contributing to the continuous evolution of a recognition culture and talent development.

Requirements

What you’ll need

Bachelor’s degree: Psychology, Business Administration, Human Resources Management or related fields;
Microsoft Office (intermediate to advanced), with emphasis on Excel (pivot tables, formulas, databases, charts) and PowerPoint (storytelling and presentation of results);
Experience organizing and managing HR/DHO programs (cycle planning, timelines, communications, governance and monitoring routines) – applicable to the Corporate and Technical Internship Programs and the Reconhecer Program;
Internal event management (planning, logistics, vendors, budget/cost control, scripts, invitations and materials);
Internal communications and corporate writing: drafting announcements, regulations, FAQs, campaigns and engagement materials, adapting language for different audiences (leaders, employees and interns);
Defining and tracking indicators (e.g., participation/engagement, satisfaction/NPS, meeting deadlines, conversions), data analysis and preparation of management reports;
Curation and criteria-setting for recognitions (rules, validation, counting, traceability and fairness), ensuring process integrity;
Collaborative and productivity tools (e.g., Teams, SharePoint/OneDrive, Forms or similar) for managing databases, registrations, voting and operational workflows;
Basic knowledge of LGPD and confidentiality in handling employee and candidate data (records, databases, results and communications);
English and Spanish: Intermediate.

Benefits

Comp & perks

Health insurance;
Dental plan;
Group life insurance;
Meal allowance;
Food allowance;
Transportation allowance;
Gympass or Totalpass;
Partnership club with hundreds of partner companies;
Birthday day off;
Profit sharing (PLR).

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Hard Skills & Tools

data analysisevent managementHR program managementinternal communicationsrecognition criteria settingcycle planningmonitoring routinesbudget controlreport preparationMicrosoft Excel

Soft Skills

collaborationorganizational skillscommunication skillsproblem-solvingattention to detailadaptabilityleadershipcreativityengagementprocess improvement